ShipStation Founder on Shipping Expectations

An episode of the Ecommerce Conversations podcast, hosted by Practical Ecommerce, titled "ShipStation Founder on Shipping Expectations" was published on April 24, 2017 and runs 27 minutes.

April 24, 2017 ·27m · Ecommerce Conversations

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Summary

If you want satisfied customers, your business needs to provide a level of perceived service that's greater than your customers' expectations. For ecommerce shipping is customer satisfaction's frontline, and online sellers should aim to meet shoppers' expectations for fast and free shipping.Today we're going to speak to Nathan Jones, the president and CEO of Ship Station, a web-based software solution designed to help ecommerce retailers process, fulfill, and ship their orders.

Episode Description

If you want satisfied customers, your business needs to provide a level of perceived service that's greater than your customers' expectations. For ecommerce shipping is customer satisfaction's frontline, and online sellers should aim to meet shoppers' expectations for fast and free shipping.Today we're going to speak to Nathan Jones, the president and CEO of Ship Station, a web-based software solution designed to help ecommerce retailers process, fulfill, and ship their orders.

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