Spotlight Series | Best Buy's 24/7 Pickup Lockers With Luxer One President Josh Middlebrooks

Yes, you read that right. Best Buy recently cut a hole in the front of one of its stores and installed lockers to enable a 24/7 pickup experience for their customers. And that's just the beginning. After trialing the new Best Buy lockers (in this video https://youtu.be/O7KLj7sUhIU), Chris Walton and Anne Mezzenga had to find out how this revolutionary new retail experience came to be, so they got the locker company's President, Luxer One's very own Josh Middlebrooks, to join them for the latest edition of their Omni Talk Spotlight Series. In this episode, Josh, Chris, and Anne discuss how Best Buy and Luxer One went from wild idea to successful multi-store implementation, the overwhelming response from customers and Best Buy associates, and the role lockers like this might play in future store footprints. For more information about Luxer One head to https://www.luxerone.com/ To see a live demo of the pilot head here: https://youtu.be/O7KLj7sUhIU **Sponsored Content** Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy