EPISODE · Feb 19, 2025 · 9 MIN
The 89% Solution: How to Build and Retain a High-Performing Design Team
from Design Leadership Insights · host The UX Architect
In this episode, Paul reveals the strategies behind achieving an impressive 89% retention rate across a global team of 16 designers. Learn about the PETaLS framework for meaningful one-on-ones, creating personalized growth paths, building psychological safety through structured critique, and empowering designers by involving them in the business context behind their work.
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The 89% Solution: How to Build and Retain a High-Performing Design Team
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