The fine line between customization and finding commonalities in product development
Episode 8 of the Decision Time podcast, hosted by Misha Kaplun, titled "The fine line between customization and finding commonalities in product development" was published on November 6, 2023 and runs 17 minutes.
November 6, 2023 ·17m · Decision Time
Summary
In this episode we speak with Ben Kaplan, who heads up product at the Hospital for Special Surgery. Ben discusses the role clinical operations play in digital development to help make the patient journey better. And, he describes the challenge in building a platform that takes into account the nuance of different service lines, while ensuring a common set of features that facilitate scale.
Episode Description
In this episode we speak with Ben Kaplan, who heads up product at the Hospital for Special Surgery.
Ben discusses the role clinical operations play in digital development to help make the patient journey better. And, he describes the challenge in building a platform that takes into account the nuance of different service lines, while ensuring a common set of features that facilitate scale.
Similar Episodes
Jan 30, 2022 ·47m
Jul 16, 2021 ·25m
Jul 9, 2021 ·33m
Jul 7, 2021 ·39m
Feb 13, 2021 ·51m