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Tracking New Patient Calls & KPIs: Disrupting Dental Operations with AI & Data

EPISODE · Mar 27, 2025 · 16 MIN

Tracking New Patient Calls & KPIs: Disrupting Dental Operations with AI & Data

from Dental Operations Unpacked · host Kolla

In Episode 2 of the Dental Disruptors Podcast, Jake Larsen and Clint Berry dive into the world of KPIs and how new technology is transforming how dental practices track and optimize their operations. They explore the crucial metric of new patient call close rates, discussing the challenges of tracking these calls in traditional dental offices and how AI-driven solutions are now making this possible. Clint shares insights from the Dental Entrepreneurship Organization (DEO) and Care Stack’s conference, highlighting the importance of data-driven decision-making for group practices and multi-location DSOs. Tune in to learn about emerging tech like AI-powered phone systems, data warehousing, and lead tracking tools that are disrupting the dental industry and changing how practices can achieve scalable growth.

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Tracking New Patient Calls & KPIs: Disrupting Dental Operations with AI & Data

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