Dental Operations Unpacked

Why do claims pile up so fast in dental practices?And more importantly… why do they never seem to go away?In this episode, we sit down with Sissy Mangrum to unpack the “silent cash leak” happening inside revenue cycle processes.From eligibility mistakes to behavior-driven breakdowns, we explore why most practices are fixing symptoms instead of solving the real problem—and how that’s costing thousands every month.We also cover:The true starting point of the revenue cycleWhy 90% of denials are preventableThe hidden cost of working denialsHow to improve efficiency without adding more peopleIf you’re in operations, billing, or leadership—this is a must-listen.

If you’re a dentist feeling stretched thin… you’re not alone.In this episode of Dental Operations Unpacked, we sit down with Mike Baird, CEO of Accelerate Dental, to talk about what’s really changing in dentistry—and why the traditional solo model is getting harder to sustain.From rising costs to insurance pressure, dentists today are being pushed into tough decisions: stay independent and carry the full burden… or join a DSO and give up control.Mike breaks down a third option.We dive into:Why solo practices are getting squeezed more than everThe real tradeoffs between independence and DSOsWhat most DSO models get wrongA new ownership model that keeps autonomy intactHow dentists can scale without losing controlIf you’re thinking about the future of your practice—or the future of dentistry—this conversation is worth your time.

Sales in dentistry has a bad reputation.But what if the problem isn’t sales… it’s how we think about it?In this episode of Dental Operations Unpacked, Jake Larson and Clint Berry sit down with Dr. Jason Gladwell (CEO of Gladwell Orthodontics) and Emily Abecasis (Senior Director of Operations at Lightwave Dental) to break down:• Why sales feels uncomfortable in clinical environments• The real reason patients don’t move forward with treatment• How education—not persuasion—drives case acceptance• The metrics every practice should be tracking• Why your treatment coordinator role might be hurting your growthThis episode is a must-listen for operators, DSOs, and dental leaders looking to improve patient experience and unlock growth.

Most DSOs don’t have a data problem. They have a visibility problem.In this episode of Dental Operations Unpacked, we sit down with Daniel Lopez Borge, Director of FP&A at FivePoint, to break down what it really means to become a financial operator inside a DSO.From real estate in Costa Rica to investment banking at Goldman Sachs to leading finance inside a fast-growing DSO, Daniel shares a unique perspective on how operators can stop reacting to numbers—and start driving them.Key takeaways:Why your P&L might be controlling you (not the other way around)The gap between reporting cycles and real operationsHow to simplify financial tracking without overcomplicating KPIsWhy weekly check-ins matter more than monthly reportsThe biggest mistake DSOs make when scaling financiallyHow to handle transitions during acquisitions and system changesIf you’re an operator, executive, or emerging DSO leader—this episode will change how you think about data, reporting, and performance.👍 Like, subscribe, and share to help more operators level up.

Most leaders get stuck doing everything themselves.But the real shift happens when you learn to step back and build others.In this episode of Dental Operations Unpacked, we sit down with Sarah Martin, Regional Operations Manager at Ohio Kids Dental, who shares her raw and real journey from a 19-year-old college dropout to leading rapid multi-office growth.She opens up about:Building a career in dental from the ground upScaling teams across multiple locationsWhy leaders must become teachers, not doersHow to identify and develop the right peopleLetting go of control (even when it’s hard)If you’re leading teams, opening locations, or feeling stuck doing everything yourself, this episode is for you.👉 Listen now and rethink how you lead.#DentalOperations #Leadership #DSO #PracticeManagement #TeamDevelopment #HealthcareLeadership #ScalingTeams

Insurance doesn’t have to feel like chaos.In this episode of Dental Operations Unpacked, we sit down with Taylor Ashcraft, Director of Operations at Accelerate Dental, to break down one of the most frustrating (and misunderstood) parts of dental operations: insurance and claims.If your team feels like they’re constantly chasing denials, fixing errors, or waiting too long to get paid… this episode is for you.Taylor shares a simple but powerful shift:👉 Stop treating insurance like tasks. Start treating it like a system.We cover:Why insurance processes break down across teamsThe difference between tasks vs. systems (and why it matters)What “clean claims” actually meanHow to improve cash flow without adding more patientsThe real KPI that tells you if your system is broken (hint: it’s Days in AR)Practical ways to train teams and reduce errorsWhy checklists are your best friendPlus, Taylor shares a real benchmark:💡 A $2M practice running at 17–21 days in AR consistently.If you’re an operator, office manager, or DSO leader, this is packed with actionable insights you can apply immediately.

Insurance relationships in dentistry are often viewed as transactional.But strong payer partnerships can actually become a key driver of operational stability.In this episode of Dental Operations Unpacked, Jake Larson and Clint Berry talk with Osher Zaafaran, Vice President of Payer Relations at The Smilist Management, a 130+ location DSO.Osher shares how payer relations goes far beyond negotiating fees. From credentialing and claims support to escalation pathways and operational clarity, the relationships behind the scenes can make a major difference in how smoothly practices run.They also discuss the growing role of technology and AI in credentialing, verification, and administrative workflows.For DSOs and dental operators looking to scale effectively, this conversation highlights why collaboration, communication, and strong relationships with payers matter more than most realize.

In this episode of Dental Operations Unpacked, hosts Jake Larson and Clint Berry sit down with John Hullette of Specialty Dental Brands for his first ever podcast interview.With over 13 years of experience in dentistry and leadership roles across major DSOs including Smile Brands, Guardian, and Peak Dental, John shares powerful insights on what separates short-term operators from long-term leaders.The conversation explores why dentistry is becoming increasingly data-driven, and how leaders can balance KPIs with culture, coaching, and team development.Topics covered in this episode:• Why KPIs often become the default leadership focus• The hidden risks of becoming overly numbers-driven• What purpose-driven leadership actually means• How great operators develop future leaders inside their teams• The difference between short-term wins and sustainable performance• How to use KPIs as a tool for guidance instead of pressureIf you’re leading teams in a dental practice or DSO, this episode offers practical leadership lessons you can apply immediately.👍 Like, subscribe, and share with other dental operators working to build stronger teams and better practices.

Most dental organizations are drowning in dashboards.But data alone doesn’t build high-performing teams.In this episode of Dental Operations Unpacked, Jake Larson and Clint Barry sit down with Ann Alterson , Director at Elite Dental Partners, to talk about what actually drives execution across multi-location dental organizations.Ann shares:Why being a top performer doesn’t automatically make you a great leaderHow to turn KPIs into real actionThe 20% effort that creates 80% resultsWhy execution improves when leaders stop fixing and start coachingHow to use data without overwhelming your teamThe power of roleplay and uncomfortable conversationsIf you're leading offices, regions, or entire DSOs, this conversation will shift how you think about performance, culture, and long-term growth.👉 Strong teams outlast any KPI.#DentalOperations #DSO #DentalLeadership #PracticeManagement #KPIs #Coaching #DentalPodcast

Scaling a dental practice sounds exciting.Until your margins shrink.In this episode, we’re joined by Lesie Espanola, fractional COO at DEO, who breaks down the three operational pillars every practice must strengthen before expanding.Lesie shares:• Why most dentists don’t actually know their case acceptance rate• The hidden danger of weak collections• How growth amplifies operational gaps• The mindset shift from producer to executive• What real leadership looks like inside scaling practicesIf you’re a doctor, operator, or office leader preparing to grow, this conversation will challenge you to slow down, get clear on your numbers, and build the right foundation first.

Christin Lisenby, VP of Hygiene at Dental Care Alliance, joins us to unpack one of the most overlooked drivers of practice profitability: hygiene.With 27 years in dentistry — from assistant to hygienist to COO to DSO executive — Christin introduces a simple but powerful metric she calls True Hygiene Value (THV).THV connects hygiene visits to total adjusted production, helping operators predict performance, align teams, and identify red flags before they hit the P&L.In this episode, we cover:• The $450 benchmark every practice should understand• Why hygiene capacity drives doctor income• How one canceled hygiene day can cost $3,000+• Creating buy-in without “beating doctors over the head with KPIs”• Hiring and retaining hygienists in a competitive marketIf you want a clearer lens into what’s really driving your numbers, this conversation delivers.

New year, new season, new name.We’ve officially rebranded from Dental Disruptors to Dental Operations Unpacked, a show built for operators who want practical, real world conversations that make them better at the job.To kick off Season 2, we’re joined by returning guest (and Kolla teammate) Jordan Trenticosta to unpack a big question:If you have a data warehouse, what should you build first?We talk about replacing old workflows, building trust in your numbers, picking the right “low hanging fruit,” how to handle a flood of report requests, and why standardizing inputs like referral sources is everything.If you’re building a data and reporting function inside a group practice or DSO, start here.

This is our final episode of the Dental Disruptors Podcast for 2025.In this short year-end wrap-up, we reflect on the past season, share some of our favorite episodes and moments, and talk honestly about what we’ve learned after nearly 30 episodes. From passionate discussions about data access and innovation to memorable guest conversations and live recordings, this year was all about learning and connection.We also announce what’s coming in 2026, including a new direction for the podcast and a rebrand to Dental Operations Unpacked. Going forward, we’ll be putting a bigger spotlight on dental operators and the real work happening behind the scenes to help organizations grow and operate better.Thank you to every guest, listener, and supporter who made this year possible. We’re just getting started.Happy holidays, and we’ll see you in the new year.

In this episode, Jake and Clint sit down (again!) with Bonnie Thompson, COO of Forest Family Dentistry and one of this year’s Top Operational Leaders in Dentistry.Bonnie shares how she went from 16-year-old dental assistant to COO, how she uses EOS, KPIs and technology to scale five (soon seven) locations, and why culture and alignment matter more than ever for DSOs.

Jake Larsen and Clint Berry launch a new Dental Disruptors series honoring the operators who keep DSOs running behind the scenes.In this episode, they sit down with Brandi Carter, Director at Sage and one of this year’s industry award winners, to unpack how she led her market to 14.5% year-over-year growth without adding new doctors or locations.Brandi shares her journey from RV sales into dental, the “Lead From the Front” moment that shaped her leadership style, and how she now manages 150+ team members across nine offices.You’ll hear how she:Built a culture where people feel genuinely cared forReplaced “death by deliverables” with high-impact 1:1sDesigned a new patient welcome call process that raised show rates and case acceptanceUsed behavior and culture—not just KPIs—as the lever for growthThinks DSOs should rethink how they treat and retain dental assistantsBalances SOPs and standardization with disruption and quick pilotsSees 3D printing as a game changer for same-day dentistry and patient experienceIf you’re an operator, regional, or DSO leader trying to grow without burning people out, this conversation is full of practical ideas and mindset shifts you can use right away.

In this episode of Dental Disruptors, hosts Jake Larsen and Clint Berry sit down to unpack one of the biggest debates in the dental industry — data ownership.They discuss:Why most dental practices still use on-premise systemsThe push from companies like Henry Schein, Patterson, and Open Dental to control cloud dataHow developer fees are quietly increasing costs for DSOsThe recent Vyne vs. Henry Schein lawsuit and why it could reshape the industryWhat this means for your practice’s access, analytics, and future with AIWhether you’re a DSO leader, operations exec, or dental tech vendor — this conversation will give you a deeper understanding of how data access could define the next decade of dentistry.#DentalDisruptors #DentalData #DSO #DentalTechnology #Dentistry

Key takeawaysLagging vs. leading: Production/collections reflect the past. Coach daily behaviors that create tomorrow’s results.EPIs > vanity metrics: Measure empathy (names used, wait time, clarity, felt-heard scores) alongside revenue.Right data, right level: Not every role needs P&Ls. Share metrics that inform their behaviors, not anxiety.Happy teams = happy patients: Engagement scores correlate with patient satisfaction; fix systems, not people.Tech audit: Prune tools that add clicks without adding care. Simplicity accelerates adoption and results.

Janet’s path: hygienist → hygiene director for 100+ locations → fractional CHOBuilding a best-in-class perio program and regional hygiene leadership modelCase acceptance: mindset, questions, emotional + logical alignmentWhy soft skills matter more as tech advancesCulture you can live and measure across locationsStarting points: coaching, org chart, HR/handbook compliance, KPI tracking

AI voice is finally good enough to handle real dental scheduling—multi-kid, reschedules, emergencies, the works. Dr. Miles Beckett (MD turned serial founder) shares Flossy’s journey from a dental discount marketplace to “Fiona,” an AI receptionist that answers calls, books new patients, reschedules, triages, and lifts after-hours conversion. We dig into latency, PMS integrations, scheduling logic, onboarding, and what DSOs must measure to stop leaking marketing dollars.50%+ dental appointments still happen by phone; ~80% of calls are scheduling-related.“Voicemail is the worst scheduling tool”—speed matters; conversions drop after minutes.Fiona handles: answer, new bookings, reschedule/cancel, FAQs, emergency triage.Differentiator: hyper-custom scheduling logic per treatment type + PMS integration.Onboarding uses PMS data + LLM analysis of historical patterns to draft rules, then QA.Typical buyer journey: start after-hours → add overflow → selective daytime coverage.Mindset shift: not replacing humans—first capture missed demand, then augment teams.#Dental #DSO #DentalTech #DentalOperations #PatientExperience #AI #VoiceAI #PracticeManagement #Scheduling #HealthcareTech

Meet Jay Hogan and Dr. A from Perfect Fit Ortho—a “virtual orthodontist” model that helps GPs and DSOs say yes to more clear-aligner cases while freeing chair time. They’re scanner- and aligner-agnostic, do the design/setup for you, provide time estimates, help with financing, and monitor cases weekly—so you can keep revenue in-house without adding visits.In this episode:Why “virtual orthodontist” beats “sell you an aligner”Fast triage: 15-minute chairside consultsRemote weekly monitoring (catch non-compliance early)Open more chair time while increasing case startsWhat “software can’t show” in setups (orthodontist-driven staging)DSO playbook: present to existing patients, not just new ones

Live from the Dental Operations Symposium in Frisco, TX, we grabbed “cliffnotes” with five standout leaders:• Bonnie Thompson — COO, Forest Family Dentistry (Austin)• Leslie Soto — VP of Operations, FivePoint Dental Specialists• Suzanne Jackson — Executive Leader, Rodeo Dental (multi-state ops)• Ray Caruso — CEO, Lone Peak Dental Group• Teresa Williams — CFO & COO, Dental Express; Coach at Dental Science AllianceWe hit: interviewing & performance reviews that build culture, tactical → strategic career jumps, communication that moves teams, beliefs that shape leadership, and reframing “production” as patient care with simple, daily KPIs.👉 If you’re building or scaling a DSO/DPO, this one’s gold.

In this episode of Dental Disruptors Podcast, Jake Larson and Clint Barry sit down with Emily, CEO & Co-Founder of OS Dental. Emily shares her journey from dental accountant to leading a fast-growing SaaS company that’s changing how DSOs and group practices use their data.We dive into:The evolution of dental analytics over the past decadeWhy most groups still struggle to trust their dataHow OS Dental pulls together PMS, finance, payroll, marketing, and more into one validated source of truthThe importance of data validation and customization for every role in a dental organizationWhere dental data is headed next with AI, automation, and predictive analyticsWhether you’re a DSO leader, operations director, or tech-curious clinician, this episode gives you a clear look at the future of dental data.#DentalDisruptors #DSO #DentalTech #DentalAnalytics

In this episode of Dental Disruptors, Jake Larsen and Clint Barry share their takeaways from the 2025 Dykema conference. From the dominance of vendors on the floor, to the rising buzzword of “AI strategy,” to what it really takes to succeed at Dykema as a vendor or DSO—this candid conversation breaks down what makes the event unique. They also reflect on networking, sales processes, and even debate whether “AI strategy” is a real thing or just buzzword bingo.

We took the Dental Disruptors Podcast on the road to the Dykema conference — one of the largest dental events in the U.S. — and did something completely different.Instead of our usual format, we hit the floor and asked industry leaders one question:💡 “What’s the most disruptive thing you’re seeing in dentistry today?”From AI-powered diagnostics and centralized operations to solving staffing shortages and navigating rising costs, our guests share real, actionable insights you can use to stay ahead.Featuring: Katie Robinson Eric Pastan Deena J. Ali Alex Giannini, D.D.S. Brandi Carter Andrew Taylor 🎧 Tune in for quick-hit wisdom from some of the brightest minds in the dental industry.#DentalDisruptors #Dykema #DSO #DentalInnovation #AIinDentistry #DentalLeadership

From door-to-door sales and call centers to owning 30+ dental practices . Vince’s story is anything but typical. In this episode, he shares how he bought his first business with just $2,500 in the bank, scaled through seller financing, and built Platinum Dental Services by focusing on underperforming practices with untapped potential. We talk growth strategies, call center systems, AI’s impact on DSOs, and the perseverance needed to survive the “title loan to make payroll” years. If you’re in the DSO space or just love a true underdog business story, this one’s for you.

The future of dentistry is arriving faster than anyone expected.In this special episode of Dental Disruptors, hosts Jake Larson and Clint Barry dive into one of the most jaw-dropping tech developments in dental care: a robot-performed crown procedure by perceptive.io in Colombia.They explore what this means for the dental industry, how AI and robotics are transforming treatment timelines, and why 15-minute crowns might be the new norm. They also chat about how this compares to Matt McGrath’s “sci-fi” vision of the future—and how it’s not so far-fetched anymore.Don't miss this look into the future of clinical tech, AI, and how DSOs can start preparing now.#DentalDisruptors #DentalTech #DSO #DentalInnovation #FutureOfDentistry #AIinDentistry #CrownProcedure #PerceptiveIO #OralHealth #RoboticsInDentistry #DentalLeadership #DSOEvolution

In this episode of the Dental Disruptors Podcast, we sit down with Dallin from AccruDent, who shares his unique journey into the DSO world—starting at age 17—and how he went from front desk receptionist to tech and data expert.Dallin and his father, Ken, co-founded AccruDent, a company helping DSOs implement accrual-based accounting—a crucial shift that brings financial clarity, enables confident decision-making, and unlocks opportunities for scaling and acquisition.We discuss:What accrual accounting actually is (in simple terms)Why most DSOs delay the switch—and why they shouldn'tHow proper financial visibility can raise your EBITDA and attract PEHow technology is making this transformation faster, easier, and more affordable If you're part of an emerging DSO, planning to scale, or preparing for acquisition, this is an episode you won’t want to miss.#DentalDisruptors #DSO #DentalAccounting #DentalFinance #AccrualAccounting #DentalTech #EBITDA

In this episode of Dental Disruptors Podcast, we sit down with Matt McGaw, founder of DSO Compass, to talk about leadership, technology, and the future of DSOs.Matt shares lessons from his journey working with companies like Dentsply, Carestream, and Align, why startups inside big companies shaped his approach, and how DSO Compass helps bridge the gap between tech vendors and DSOs.We also dive into what the dental experience might look like by 2030: from self-driving cars taking patients to appointments to AI handling insurance calls and even robot hygienists.If you're part of an emerging DSO or in the dental tech world, this episode will give you real, practical insights.🔗 Learn more about DSO Compass: https://dsocompass.comDon’t forget to subscribe and leave a review if you find this valuable!#DentalDisruptors #DSOCompass #DentalTech #DentalLeadership #DSOPodcast

In this episode of Dental Disruptors, Jake and Clint sit down with Charles Moser—former multi-practice owner, leadership consultant, and current National Dental Director at Liberty Dental Plan. Charles shares his remarkable journey from clinician to executive, highlighting the mindset shift required to lead at scale.We dive deep into:Why leadership is the true multiplier in DSOs and tech startupsWhat happens when leadership is missingHow to make culture your operating systemPractical hacks for embedding core values into your teamThe importance of self-awareness, humility, and hiring smart peopleWhy every leader needs a coachWhether you're scaling a DSO, leading a tech team, or building culture from scratch—this conversation is a masterclass in modern leadership.👉 Learn more about Charles: https://www.dentalsciencealliance.com

What is a data warehouse—and why is it becoming essential for DSOs?In this episode of the Dental Disruptors Podcast, hosts Jake Larson and Clint Barry break down the concept of a data warehouse in simple terms. They explain how centralizing data from multiple systems can help multi-location dental groups eliminate manual reporting, gain real-time insights, improve KPIs like lead conversion, and lay the foundation for AI-powered operations.You'll hear real-world examples of DSOs who saved time, improved doctor payout processes, and made smarter business decisions—all by leveraging a unified data warehouse.Whether you’re scaling your group, struggling with spreadsheet chaos, or looking to future-proof your data strategy, this episode is for you.🦷 Topics covered:What is a data warehouse (vs. a reporting tool)?Benefits of centralizing practice, financial, and phone dataThe role of data warehouses in enabling AICommon pitfalls when building your data infrastructureHow data impacts DSO valuation and acquisitions#DentalDisruptors #DSO #DentalDSO #DentalAI #datawarehouse #businessintelligence datascience #dataanalytics #ai

In this episode of the Dental Disruptors Podcast, hosts Jake Larson and Clint Barry sit down with Sarah Ruberg, dental marketing expert and founder of Our Thrive Tribe, to talk all things branding, LinkedIn, and relationship building in the DSO space.Sarah shares actionable tips on:Building a personal brand without self-promotionHow startups can stand out and connect with DSOsThe hidden power of LinkedIn engagementWhy photos (not graphics) win on socialThe best kind of content to post as a startup founderIf you’re a founder, sales leader, or exec in the dental industry wondering how to grow your presence without being “salesy,” this episode is packed with gold.📢 Subscribe to Dental Disruptors for more expert insights every week.#DSO #DentalMarketing #LinkedInBranding #DentalStartups #SarahBerg #DentalDisruptors #PersonalBrand

In this episode of the Dental Disruptors Podcast, Dr. Brad Hughes, founder of Vision Dental Partners, dives deep into how culture plays a crucial role in driving disruption and growth in the dental industry. From building a team that aligns with core values to making culture the competitive advantage, Dr. Hughes shares his journey of scaling his dental practice and creating a thriving work environment.Discover how the right culture can fuel success, improve patient experiences, and help navigate tough times. Tune in to learn how focusing on people-first principles has helped Dr. Hughes build a brand that stands out in an increasingly commoditized industry.Listen now for actionable insights on leading with culture and growing your dental practice to new heights!

On this week's episode of the Dental Disruptors Podcast, we chat with Thomas from Medics Dental about common IT mistakes that can prevent DSOs from scaling efficiently. 🚀From lack of standardization to the dangers of on-premise PMS systems, Thomas shares invaluable insights on how to avoid costly tech mistakes and create a solid foundation for growth. 🌱If you're in the dental industry or managing a DSO, this episode is a must-listen!#DentalIndustry #DSO #TechMistakes #Scalability #ITLeadership #CyberSecurity #DentalDisruptors #Podcast

In this episode of the Dental Disruptors Podcast, we welcome Jordan Trentacosta, a self-proclaimed dental data nerd, to discuss the challenges and opportunities in dental analytics. Jordan shares her journey from working at the front desk of a dental practice to becoming a leading expert in dental data and reporting.We dive deep into:The importance of standardizing data for better insightsThe differences between out-of-the-box reports and custom-built analyticsHow predictive analytics is reshaping the dental industryKey best practices for DSOs looking to improve their data infrastructureIf you're in the dental industry and want to unlock the true potential of your data, this episode is a must-listen!

In this episode, Dental Disruptors Podcast hosts Jake and Clint open up about their experience growing Weave, a dental tech company, from a small startup to a billion-dollar success. They share the valuable lessons they learned about perseverance, innovation, and the importance of product-market fit.Discover how Weave revolutionized the dental tech industry with its phone system and patient engagement tools, and gain insights that can help you build a resilient business in any industry.Key Insights:The journey to finding product-market fitScaling challenges in a fast-growing companyHow to build a culture that supports growthOvercoming setbacks and staying motivated🌟 Don’t forget to follow us for more episodes on dental tech and entrepreneurship!#DentalTech #WeaveSuccess #TechStartup #ProductMarketFit #EntrepreneurTips #ScalingBusiness #DentalInnovation

In this episode of the Dental Disruptors Podcast, we chat with Rohit, the co-founder and CEO of Newton AI, about how their AI-powered solutions are revolutionizing dental practices. From automating appointment scheduling to improving patient engagement, Newton AI is leading the way in dental technology.Rohit shares insights into the role of AI in reducing the workload on dental staff, enhancing patient experience, and streamlining communication. If you’re a dental practice owner or professional looking to stay ahead of the curve in the ever-evolving world of dental tech, this episode is for you!Tune in to learn:How AI can improve patient conversion ratesThe benefits of automating repetitive tasks in dental practicesThe future of AI-driven solutions in healthcare🌟 Don't forget to follow us for more episodes on dental innovation!#AIinHealthcare #DentalAI #DentalInnovation #PracticeManagement #FutureOfDentistry #DentalTechnology

In this episode of Dental Disruptors Podcast, Jake Larson and Clint Berry dive deep into a groundbreaking lawsuit that could change the future of data access in healthcare, with major implications for dental software solutions. We explore how a battle over data accessibility, involving a nursing home analytics provider and an EMR system, might affect dental practices, software companies, and third-party integrations in the near future.From data scraping to the future of secure APIs, this episode breaks down the legal landscape impacting the dental industry and the potential for massive disruption in how dental practices manage and share data. Whether you're a dental practice owner, a software provider, or just interested in the evolving world of healthcare technology, this episode is a must-listen!Listen in to learn:How legal battles over data access could reshape the dental software marketWhat it means for dental software companies and third-party vendorsHow changes in healthcare data regulation could impact your dental practice🔔 Subscribe to Dental Disruptors Podcast for more insights on tech and innovation in dentistry!#DentalDisruptors #DataAccess #DentalSoftware #HealthcareData #PMS #TechInDentistry #DentalInnovation #LegalTech

In this exciting episode of the Dental Disruptors Podcast, Jake Larsen and Clint Berry sit down with Rami Hustom, co-founder of Arini, an innovative AI tool transforming the dental industry. Co-founding an AI-powered receptionists that handle phone calls to the rapidly evolving landscape of AI in dentistry, Rami shares his journey from MIT to revolutionizing the way dental practices operate.Arini’s AI technology is helping practices improve efficiency, reduce missed calls, and maximize patient bookings without replacing staff. Rami talks about the future of AI in dentistry and how practices can start implementing AI strategies today to stay ahead of the curve.Key takeaways:The power of AI receptionists in dental practicesHow AI is improving front desk operations and patient communicationUnderstanding the value of missed calls and improving ROIThe rapid evolution of AI technology and its impact on the dental industryWhether you’re a dental practice owner, part of a Dental Service Organization (DSO), or someone looking to understand the future of AI in healthcare, this episode is packed with insights you won’t want to miss.👉 Don’t forget to subscribe and stay tuned for more episodes featuring disruptors in the dental industry!#DentalTech #AIinDentistry #DSO #DentalInnovation #AIReceptionist #TechInDentistry #DentalPodcast #Arini

🎙️ Open Dental’s Big Announcement 🎙️Jake Larsen and Clint Berry discuss the recent decision by Open Dental to switch from open-source to closed-source software. What does this mean for Dental Service Organizations (DSOs), tech startups, and the overall dental industry? We break down all the details and what the future holds for data access and integration.#DentalTech #DSO #DentalInnovation #OpenDental #DataSecurity

In Episode 3 of the Dental Disruptors Podcast, Jake Larsen and Clint Berry dive into the complexities of dental data, focusing on the challenges practices face with accessing and integrating data from various sources. They discuss how disparate data structures, especially in multi-location practices, hinder efficient reporting and decision-making. Clint shares insights from his experience at Weave, explaining the struggles with practice management system integrations and the critical need for data accessibility. The episode also covers best practices for selecting practice management software, avoiding costly data access fees, and the importance of tracking operational and marketing data to drive growth. With a focus on the future of data warehousing and AI in dentistry, Jake and Clint explore how embracing technology can help dental practices scale efficiently and improve profitability.

In Episode 2 of the Dental Disruptors Podcast, Jake Larsen and Clint Berry dive into the world of KPIs and how new technology is transforming how dental practices track and optimize their operations. They explore the crucial metric of new patient call close rates, discussing the challenges of tracking these calls in traditional dental offices and how AI-driven solutions are now making this possible. Clint shares insights from the Dental Entrepreneurship Organization (DEO) and Care Stack’s conference, highlighting the importance of data-driven decision-making for group practices and multi-location DSOs. Tune in to learn about emerging tech like AI-powered phone systems, data warehousing, and lead tracking tools that are disrupting the dental industry and changing how practices can achieve scalable growth.

Welcome to the inaugural episode of the Dental Disruptors Podcast, where co-hosts Jake Larsen and Clint Berry explore the dynamic world of Dental Service Organizations (DSOs) and dental technology innovation. In this episode, they share their journey from their time at Weave to launching their new company, Kolla, and discuss the exciting disruptions happening in the dental industry. From artificial intelligence and data-driven decision-making to game-changing software integrations, they delve into how tech and data are transforming dental practices. Tune in to discover insights on key performance indicators (KPIs), emerging technologies, and how DSOs, practice owners, and dental industry leaders can stay ahead of the curve. Whether you're an IT director, operational leader, or tech vendor, this podcast is for anyone driving innovation in the dental world. Join us as we highlight both the big players and the unsung heroes behind the scenes shaping the future of dental practices.