Unlocking the Secrets to AI Mastery

Episode 38 of the The ActivateCX Podcast podcast, hosted by Frank Rogers, titled "Unlocking the Secrets to AI Mastery" was published on August 27, 2024 and runs 24 minutes.

August 27, 2024 ·24m · The ActivateCX Podcast

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Summary

Get your AI Sorted https://activateCX.arroyo360.com/ai ---- Here Frank Rogers and Quinn Agen unpack the secrets of using AI contact center solutions to solve major customer experience needs! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates! Chapters 00:00 Does AI support Multi cultural-language needs? 02:37 How does AI Work with Omnichannel? 07:57 Scotty, We Need More Data! 11:36 Can A...

Episode Description

Get your AI Sorted https://activateCX.arroyo360.com/ai

----

Here Frank Rogers and Quinn Agen unpack the secrets of using AI contact center solutions to solve major customer experience needs! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates!

Chapters
00:00 Does AI support Multi cultural-language needs?
02:37 How does AI Work with Omnichannel?
07:57 Scotty, We Need More Data!
11:36 Can AI Help Close Down Blind Spots?
14:30 Feedback Management gets an assist from AI
17:46 The Big Question...How do you get Started with AI?
20:49 Making the Case for Omilia AI vs Anyone else!
24:36 Closing

#podcast #contactcenter #ai #customerservice #salesstrategy

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