The ActivateCX Podcast
BookmarkFrank Rogers
The ActivateCX Podcast is a technology podcast hosted by Frank Rogers. It has 45 episodes, with the latest published May 2025.
Join Frank Rogers on The ActivateCX™ Podcast, your resource for demystifying, clarifying, and providing guidance around AI, CXM, and the modern Cloud Contact Center.In this Podcast series, Frank interviews Thought Leaders, Unpacks critical AI & CX technology, and addresses the leading Experience topics of the day.#cx #customerexperience #ai #ex #cxm #contactcenter #salesstrategy
technology ·en-us ·45 episodes
How Brands are using AI to Keep Customers
Use these 3 Tech Tools to make Money with AI
How to become more Profitable with AI
Why Your AI VoiceBots Drive Profits and Customer Satisfaction
How to protect your AI & CX from Cyber Attacks
5 AI Methods to Improve Customer Experience
Transform Your Customer Experience Using AI Tools
Unlocking the Secrets to AI Mastery
How AI is Changing the Way We Communicate
Learn AI Secrets of Business Leaders
Revealing secrets of Zoom and their CX Plans
The True Business Potential AI Vendors are Unlocking
Don't Buy A Contact Center Until You Listen To This!
The Next Big Thing in Contact Centers will Surprise You
Pump Up Your Customer Experience with These 5 Methods
How AI will Help Customer Conversations
Revolutionize Your Business with Realtime Guidance
What Business Leaders Need to Know about AI
The Secrets to Adopting AI in Business
Why Nextiva Is Killing It (How They Did It)
Unveiling AI breakthroughs
Nextiva's Race to Democratize CX Technology
Expert Tips for Hiring the Best CX Consulting Firm
Why a Bad Approach to Deploying CRM will Crush Your Business
How Margin and Regulations will Change the Future of Fintech
How to Align Your Business to Adopt Self Service AI
Why Your CRM Doesn't Fit Like a Glove
Why Changing Your CX Culture Will Save Your Business
Why a DIY Approach to AI Will Spell Your Downfall
Stop Being a Watcher of AI and Get In the Game
How To Navigate Dangerously Changing Times with AI
The Harsh Reality that IVA's Can Save Your Business
How To Become Dangerously Good At Customer Experience
The ActivateCX™️ Podcast: Expanding Role of the CMO with Leslie Olsen
The ActivateCX™️ Podcast: The Rise of the Extranet with Sherry Rajani | Part 2 of 2
The ActivateCX™️ Podcast: Does RingSense™️ Make Sense?
The ActivateCX™️ Podcast: The Rise of the Extranet with Sherry Rajani | Part 1 of 2
The ActivateCX™️ Podcast: Unpacking POLY
Is RingCentral AI Ready for Primetime? with Erik Smith
Unpacking RingCX with Bob Lenarcik
Breaking the Customer Silence with VOC - Michelle Brigman
Getting Culture Right with CX & EX with Jill Raff
Tackling Data in the Contact Center with Code Creators
Unpacking Sprinklr
Cracking the ROI Code
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