What’s Next For Unified Communications?

Avaya has launched a new architecture for Unified Communications (UC) with its new software product Avaya Aura™. This enterprise-wide SIP architecture connects users, UC devices, disparate legacy voice and IP systems plus UC applications, creating a holistic UC services delivery system. That is, a centrally managed Avaya Aura™ can disseminate common UC services to every corner of the enterprise independent of locations and multivendor systems, across all kinds of SIP endpoint. Avaya Aura™ promises to significantly reduce communications and management costs, using a single multivendor dial-plan, common user profiles and by simplifying SIP trunking, while offering federated presence and application integration software to integrate UC into enterprise applications. To understand Avaya Aura™ and what’s next for UC, Lawrence Byrd, Director of Unified Communications Architecture for Avaya, is my guest.