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“But then you can ask them why a two, why not a one? So…” — Airing Pain at 24:13

“But then you can ask them why a two, why not a one? So there's always something that they know themselves that they're doing well. So you try and enhance what it is that they already know. And then from what they're already telling you, you can give them more advice. And then that will sort of get the conversation…”

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