“And so I said, plant yourself, kid. Just don't move. And…” — Online Success Journey at 14:33
“And so I said, plant yourself, kid. Just don't move. And, you know, so to be fully and empathically in the moment with the other is critical. I never check my cell phone when I'm talking with a client. I don't type. I don't keyboard. I don't check my calendar unless they ask me to. I listen to what they're saying.…”
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