“And what kind of place has that type of, I'm imagining as…” — Missing at 11:22
“And what kind of place has that type of, I'm imagining as she's thinking, has that type of scheduling mix up. So she asked her husband, Bill, to drive to Price Chopper to speak directly with the store management. So it's now kind of escalating. They probably have a sense that there's more to this story here. And when…”
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