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“Some of these are practical things, and people maybe help…” — Airing Pain at 7:01

“Some of these are practical things, and people maybe help, for example, with advice about certain types of chair or certain ways of doing the work, perhaps. But a lot of it is to do with the patients themselves, the employees, and the fact that they've lost confidence in how to cope at work. And, of course, sometimes…”

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