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“then you're doing the next situation steps. So this is the…” — Practical AI at 20:17

“then you're doing the next situation steps. So this is the lesson. So as a follow-up, I want to ask you to kind of flip-flop what you just covered a little bit. And what's it like to engage from the customer's perspective? Because you're kind of taking it from your perspective and we take it over. So if you're a…”

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