“the experience remains as human as possible, even if you…” — The a16z Show at 41:18
“the experience remains as human as possible, even if you say that it's an AI. We're now live with hundreds of thousands of end customers or end users talking to our agents, not only via email or chatbot or website, whatever it is, but mostly through voice. Like voice is one of our primary channels. And one thing we…”
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