“So it sounds like it wasn't just voice. It was also voice…” — The a16z Show at 5:48
“So it sounds like it wasn't just voice. It was also voice plus negotiation. So perhaps track and trace, which is customer support and sales, which is sort of this negotiation is where we started. And I think that forced us to build a deeper set of technology than we otherwise would have built. Maybe, Luis, take us on…”
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