“Right. We have our 24 by 7 support org. Things come in, if…” — The Changelog: Software Development, Open Source at 1:07:45
“Right. We have our 24 by 7 support org. Things come in, if they can answer it, great, if they can't, they log in issue in a specific recovery that we have called EARS, E-A-R engineering assistance request.”
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