“And I was like, Oh, we actually like the margins on that…” — The Pragmatic Engineer at 9:27
“And I was like, Oh, we actually like the margins on that aren't good enough. And so we basically were like, cool, we actually just need to make the product way more usable, do a more PLG-shaped thing, make a little more self-service. You don't need an expert to teach you how to use it. And I was”
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