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“And then when the dog is calm, have the person enter and…” — Pet Chat at 5:13

“And then when the dog is calm, have the person enter and the dog is sitting, then you give them a food reward. The person can walk past, the dog stays calm, give them a food reward. And so you will gradually build up this tolerance where the dog will go, someone's coming, what I need to do is go and sit on this mat…”

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