“Instead of just giving tools to a call center, why not be…” — The a16z Show at 22:04
“Instead of just giving tools to a call center, why not be the call center and build, you know, voice AI agents that are effectively doing the work based on the rules of the road that you want, you know, kind of systematized across the entire healthcare system. The second thing I think about is exactly what you said.…”
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