“How does that impact the SLAs that we have with some of…” — Software Engineering Daily at 41:10
“How does that impact the SLAs that we have with some of our customers? Can we get ahead of that situation, reach out to them proactively as opposed to them getting angry that we didn't meet our commitments and then suing us? So it completely changes, I think, the way that we think about the role of contracts in the…”
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