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“Yeah, I understand that and I appreciate it from a…” — Pet Chat at 18:03

“Yeah, I understand that and I appreciate it from a business point of view. It's just very disappointing, you know, like having dealt personally with people for 16 years and when the time came, it really mattered. As I say, we were five minutes from the door front. Yeah, Ron, I'm really, I'm sorry that you had to go…”

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