“The administrators who speak much more candidly in private…” — Geeks, Geezers, and Googlization Show at 6:03
“The administrators who speak much more candidly in private than they ever would from a podium. But most importantly, he's in the classroom. He's physically standing in the only room in the entire institution where the actual paying customer is sitting. The students. And from that invisible, ground-level vantage…”
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