“That is a very hard thing to win back as a consumer-facing…” — The Vergecast at 1:05:20
“That is a very hard thing to win back as a consumer-facing business. Once you've lost a meaningful number of people to that, that's a really hard fight to go in. Yeah, you don't deserve my money. It's rough. And again, a lot of people in that story quoted as being like, I hope this puts them out of business. Which…”
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