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“When it was safe to go back into courts, we had choices.…” — Cato Audio at 32:14

“When it was safe to go back into courts, we had choices. We could go back to doing things the way we always had done them, or we could take account of this new data that giving people a remote option made it far more likely they could resolve their disputes, and more likely they'd be represented, and that more people…”

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