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“Support for the show comes from ServiceNow. AI was…” — Decoder with Nilay Patel at 35:29

“Support for the show comes from ServiceNow. AI was supposed to handle the parts of the job you hate. Instead, it just describes them, suggests what to do about them, and then leaves you to do it. That's not help. That's homework. ServiceNow's AI specialists are different. They're not a tool. Think of them as digital…”

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