“So I give them options. I want them to know that I'm…” — Mick Unplugged at 9:42
“So I give them options. I want them to know that I'm listening to them. In the back of my mind, I know, I know the response, I know what they're going to tell me, but what I have to do is I have to get them in a space where they feel comfortable to be vulnerable”
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