“For 20 years, Diane worked as a 911 call operator. And in…” — Bear Brook at 1:25
“For 20 years, Diane worked as a 911 call operator. And in that time, she's taken just about every kind of phone call you could imagine. I've delivered a baby over the phone. And, you know, I'm sure I've saved lives. I've also been the last person that people have talked to before they decided to take their own. Diane…”
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