“Oh, I know. It's horrible. It shouldn't be mean because…” — Perhaps It's You at 56:27
“Oh, I know. It's horrible. It shouldn't be mean because I'm sure this woman, you know what, serving any sort of like way staff job, that's a really hard job. And I'm sure she's hired and overworked and whatever and didn't realize what was happening until she found this note and it was too late and I'm sure she felt…”