“people will want the lower friction option. I think in the…” — Odd Lots at 7:56
“people will want the lower friction option. I think in the history of technology, the lower friction option tends to win out. And so we think that clearly will happen and is happening to some degree already. It's just the agent filling out the forms for you. I think where you get this interesting question is, and…”
0:00
47:26