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“A lot of the time, I think it started off, we certainly…” — Pet Chat at 12:32

“A lot of the time, I think it started off, we certainly have seen this in terms of tele-triage, you know, where we can speak to clients or look at a FaceTime video or something that actually we can observe the patient and go, yeah, that patient needs to come in or, you know, they're not too bad or whatever. But it's…”

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