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“Okay? And so whenever you do behaviour change, it's far…” — Pet Chat at 11:40

“Okay? And so whenever you do behaviour change, it's far better to change the circumstances before the behaviour occurs. So you need to realise when that's happening. Now, you've already said there's play behaviour and it's, you know, you're talking to her or you reach down and then she runs up and gives you that nip…”

0:00 27:24