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“over time. But then those expectations have not been met…” — Practical AI at 17:15

“over time. But then those expectations have not been met and people become frustrated with the technology and it plunges down into what they call the trough of disillusionment. And that's where they kind of go, wow, I thought that thing was so great, but boy, it really didn't pan out. And we wasted a lot of money on…”

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