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“saying we need always-on support for our phone that no one…” — The Vergecast at 22:51

“saying we need always-on support for our phone that no one understands. Yeah, you're like, hi, we made this thing. Customer service is great. Our returns, you're going to love them. You're going to freak out about how easy it is to return your phone. Like, who, why? Red flags everywhere. So that I kind of always…”

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