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“And I think this is true thinking back to how I felt about…” — The Vergecast at 28:39

“And I think this is true thinking back to how I felt about Amazon at the time. Amazon was like big and successful, but not like cool. And I think, frankly, still to this day, I think Amazon like desperately wants to be cool in a way that it isn't. Important to distinguish that from like beloved or like relied upon. I…”

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