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“He did offer the refunds as fast and aggressively as he…” — The Vergecast at 48:34

“He did offer the refunds as fast and aggressively as he offered the refunds. He offered the refunds. He said, we're going to do the bumper. But he told the story of what the problem was, how Apple was going to solve it, and why you were stupid. And everyone was like, yep, master storyteller Steve Jobs has done it…”

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