Channel CEO

Host Kevin Lancaster, CEO of Channel Program, explores the entrepreneurial journey and industry insights with guest Michael Crean, Senior Vice President of Managed Services at SonicWall and Founder of Solutions Granted. They explore Crean's 22-year journey from founding Solutions Granted to its acquisition by SonicWall, highlighting the strategic and emotional aspects of selling a business. The conversation uncovers pivotal moments, including Crean's evolution from MSP to managed security pioneer, the challenges of scaling globally, and SonicWall's transformative impact on their offerings. Key takeaways include strategies for navigating acquisitions, maintaining a passionate drive post-sale, and creating value for MSPs through innovative MDR solutions. This episode is packed with actionable insights and emotional depth for business leaders and channel partners. Tune in now to hear how a visionary leader reshaped managed security services and found the perfect partner to expand on a global scale.

Kevin Lancaster, CEO of Channel Program, and Jon Murchison, CEO of Blackpoint Cyber, bring the heat in this episode! They dig into how AI is flipping the script on cybersecurity, the evolution of the MSP market, and why running a business means mastering more than just tech. It's a high-energy convo packed with sharp insights, real talk, and a blueprint for growth. Don't miss out—hit play now for the full episode and unlock your next move!

In this episode, host Kevin Lancaster sits down with Gerwai Todd, the dynamic CEO of TimeZest and PIA, to unravel his bold journey of leading two cutting-edge companies while revolutionizing MSP service delivery. From humble beginnings in banking to scaling tech startups and mastering AI-driven automation, Gerwai shares how he's reshaping the customer experience and solving the "ticket problem" MSPs face daily. Tune in for insights on building commercially viable tech, bootstrapping success, and managing global teams—all while balancing innovation with relentless focus. Whether you're a tech entrepreneur or just love a story of grit and strategy, this episode is packed with lessons to elevate your game. Don't miss it!

In this episode of The Channel CEO, Kevin Lancaster dives into a high-energy chat with Gil Friedrich, VP of Email Security at Check Point and former CEO of Avanan. From scaling a cybersecurity startup to 35,000 customers to navigating the transition into a $20B global powerhouse, Gil shares raw insights on leadership, innovation, and staying ahead in a relentless game of cyber cat-and-mouse. They tackle AI-driven threats, MSP growth hacks, and why Gil refuses to take "no" for an answer. Don't miss this behind-the-scenes look at what it takes to build—and keep building—world-class solutions in an ever-evolving market.

In this episode of The Channel CEO, host Kevin Lancaster sits down with Michael Lawson, CEO of Couchdrop.io, to dive into the world of data migration, SFTP servers, and what it takes to build two fast-growing tech products from New Zealand. Michael shares how he turned challenges into opportunities, why focus is a superpower in business, and the hard lessons learned when shiny new features distract from core goals. With a mix of humility and sharp insight, Michael reveals what's next for Couchdrop, Movebot, and the future of managing the world's exploding data. Whether you're a startup founder, an MSP, or just love hearing about the grit behind successful CEOs, this one's for you!

When a vodka-fueled mansion party WAN meltdown sparks the creation of a game-changing 5G connectivity solution, you know this isn't your average MSP story. Join Kevin Lancaster, CEO of Channel Program, as he dives into the wild journey of Steve Copeland, CEO of Rhythmz, from "retirement" to revolutionizing how MSPs tackle failover, edge computing, and events like Coldplay concerts. They dish on the $1,800-a-day boxes Steve said "nah" to, how Rhythmz is turning connectivity nightmares into cash cows, and why MSPs should stop "pivoting" and start chasing their next "lighthouse."  Find out how Rhythmz is making 75% POS failure rates a thing of the past—for food trucks and billion-dollar events. Listen to the full episode now and discover why this is the next no-brainer for every MSP's toolkit!

In this dynamic episode, Kevin Lancaster connects with Matthew Pincus and David Sohn, co-founders of Helpt, the game-changing service redefining customer experience for MSPs. Hear how a chance meeting on a softball field led to a bold venture focused on delivering extreme customer obsession and why they prioritize empathy and efficiency to stand out in a crowded market. They reveal how their human-centric approach, blended with cutting-edge AI, is reshaping support and driving MSP growth. With laughs, actionable advice, and industry-shifting insights, this is your backstage pass to the future of exceptional customer experience. Don't miss it—your next big idea might start here!

In this episode of The Channel CEO, Kevin Lancaster dives deep with Mark Alayev, CEO of Thread, to explore how AI and automation are rewriting the rules for MSPs. Mark shares why Threads is declaring "Death to the Ticket" and pioneering a radical shift in service delivery with Magic Agents and agentic AI. They break down how Thread empowers MSPs to cut costs, supercharge efficiency, and reclaim their role as true technology partners. Don't miss this conversation packed with game-changing insights and bold predictions for the future of managed services. Hit play now to discover why Thread is setting the bar for AI-powered MSP innovation!

In this episode of The Channel CEO podcast, host Kevin Lancaster sits down with Brent Maropis, CEO of Rev.IO, to dive into the journey of transforming a small lifestyle business into a cutting-edge leader in billing and payments for MSPs. Brent shares his personal story—from his early leadership roles at Cbeyond to navigating high-stakes challenges with private equity—and how he applied those hard-earned lessons to reshape RevIO into a fast-growing, innovative platform. With insight into everything from customer feedback-driven product development to successfully executing multiple acquisitions, Brent opens up about what it really takes to scale a tech company in today's ever-evolving market. If you're interested in the tech world, scaling businesses, or the strategies behind navigating complex market landscapes, this episode is packed with actionable insights. Brent's relentless focus on helping clients grow revenue efficiently and his thoughtful, methodical approach to building industry-changing solutions will inspire any entrepreneur or CEO. Listen and subscribe now to catch the full conversation!

In this episode of The Channel CEO podcast, host Kevin Lancaster chats with Zane Conkle, CEO of Cytracom, about how Cytracom is redefining VoIP and network security for MSPs. Zane discusses the journey from launching VoIP solutions to building ControlOne, a revolutionary product that displaces traditional firewalls and protects every device and user seamlessly under a unified policy. The conversation dives deep into how Cytracom makes life easier for MSPs by delivering scalable, secure infrastructure at a predictable price point. Zane also shares exciting insights into Cytracom's future, including major investments in threat detection, AI capabilities, and advanced reporting tools. With full observability over network traffic and the ability to catch cyberattacks before they're even announced, Cytracom is positioning itself as a leader in helping MSPs tackle security challenges. Listen and subscribe to the podcast now to stay ahead of the curve!

In this episode of The Channel CEO, host Kevin Lancaster sits down with Osman Erkan, CEO of DefensX, to discuss the critical cybersecurity threats surrounding web browsers and email security. With decades of experience in the cybersecurity space, Osman shares his journey from fixing neighborhood computers to becoming a leader in browser security technology. The conversation dives deep into how DefensX is tackling the complexities of modern security threats, such as AI-powered human risk prediction, browser vulnerabilities, and proactive training that addresses risks before they turn into breaches. Kevin and Osman explore how Managed Service Providers (MSPs) can mitigate noise fatigue from endless security alerts and why DefensX's AI-driven approach to predicting user behavior and managing cyber hygiene is changing the game. If you're interested in how AI is shaping the future of cybersecurity or what it takes to grow as an entrepreneur in tech, this episode is packed with insight. Listen and Subscribe to The Channel CEO podcast today!

In this episode of The Channel CEO, Kevin Lancaster sits down with Michael Ryan, CEO of South River Technologies, for an inspiring conversation about innovation, endurance, and the relentless pursuit of success. Michael dives into how he and his team rewrote their entire technology platform from the ground up, positioning SRT to thrive in today's fast-paced cloud and cybersecurity landscape. But it's not all business. Michael shares how competing in Ironman triathlons and qualifying for the world championships in Kona have shaped his mindset as a CEO. From navigating the ups and downs of a 20-year tech journey to overcoming personal challenges, this episode delivers insights into what it takes to stay resilient and lead a company that's always ahead of the curve. If you're a tech enthusiast, CEO, or just curious about what drives the most successful leaders, this episode is packed with inspiration and actionable wisdom.

In this episode of The Channel CEO, host Kevin Lancaster sits down with Peter Bellini, CEO of ConnectSecure, for an insightful conversation about the entrepreneurial journey, technology innovations, and scaling in the ever-evolving MSP space. Peter shares his early experiences—from hustling golf balls as a kid to building his own mobile fishing app—and how those early ventures shaped his approach to leadership and innovation in the tech world. They also dive deep into ConnectSecure's mission to simplify vulnerability management and deliver cost-effective, continuous security solutions for MSPs. Peter explains how ConnectSecure is tackling the underserved vulnerability management space with a relentless focus on customer feedback, product development, and staying ahead of industry needs. With a powerful backstory that includes his experience at ConnectWise and a passion for empowering MSPs, Peter offers unique insights into scaling businesses, product evolution, and the future of cybersecurity. Listen and Subscribe to catch all the details of this engaging conversation!

In this episode, Kevin Lancaster, CEO of Channel Program,  teams up with Mike Harvath, CEO of Revenue Rocket, and a veteran in M&A and strategic advisory for MSPs, to dissect the massive opportunities awaiting tech service providers. Together, they reveal the secrets behind prepping your business for a lucrative exit, mastering the art of verticalization, and leveraging the "Rule of 45" to skyrocket growth and EBITDA. With private equity storming the MSP space and consolidations reshaping the market, Kevin and Mike offer unmatched insights into navigating today's fast-moving landscape. Packed with actionable strategies and real-world examples, this episode is a must-listen for anyone serious about scaling their MSP or cashing out at peak valuation. Whether you're a growth-focused operator or an exit-driven entrepreneur, this conversation will give you the edge.   Listen now to uncover the strategies that separate top-performing MSPs from the rest of the pack!

In this episode, host Kevin Lancaster talks with the Kristin Jackson, CEO of Freespoke about the recent legal ruling against Google's monopolistic practices in search and advertising. They discuss how Google's $29 billion payments to Apple and Firefox to remain the default search engine were deemed anticompetitive, and the potential impacts on the market. Freespoke is poised to take advantage of this shift by offering a more transparent, unbiased search experience. The conversation also touches on growing public skepticism of big tech, the future of digital advertising, and Freespoke's vision for a more user-driven internet. Check out Freespoke at freespoke.com or on the app stores and follow The Channel CEO for more insights from industry leaders.

In this episode, Kevin Lancaster sits down with Tim Conkle, the mastermind behind The 20, who's flipping the script on how MSPs grow and dominate. Tim doesn't just talk the talk—he's built a model that's helped him snap up 35 companies in 23 months, and he's just getting started. If you think you know the MSP game, Tim's got news for you: "You ain't seen nothing yet." Ready to hear how Tim's breaking all the rules and setting a new standard in the industry? Hit play now, and don't forget to subscribe so you never miss an episode. Trust us, this is one conversation you don't want to miss.

In this episode of the Channel CEO podcast, host Kevin Lancaster talks with Brett Cheloff, the brains behind Zorus Tech. Brett pulls back the curtains to show how Zorus is flipping the script on traditional DNS filtering, pushing the boundaries of cybersecurity for MSPs. They talk shop on everything from protecting remote workers to battling the ever-growing threats of generative AI and social engineering. If you want to level up your security game, Brett's vision of the future is something you won't want to miss—it's all about blending tech with real-world practicality to keep businesses locked down and moving fast. Kevin and Brett don't just scratch the surface—they dig into how Zorus is setting the stage for the next-gen of cybersecurity. We're talking predictive analytics, anomaly detection, and user behavior analysis that's going to change the way you think about protection. Whether you're an MSP, a tech enthusiast, or just someone who wants to stay ahead of the curve, this episode is packed with insights that'll have you rethinking your strategy. Tune in, take notes, and get ready to ride the wave of what's coming next in the world of security.

Join us as we explore the innovative strategies that have propelled BLOKWORX to the forefront of the cybersecurity industry. Robert Boles, the visionary leader behind BLOKWORX, shares how his company has shifted from a reactive to a proactive stance, utilizing cutting-edge AI and deep learning technologies to prevent cyber threats before they occur. Discover the transformative impact of a purpose-driven culture on their team and clients and learn about the real-world contributions BLOKWORX is making beyond the business realm. This episode is packed with insights into the future of cyber defense and the core values driving BLOKWORX's success.

In this episode of The Channel CEO podcast, we talk with Chris Wiser, the powerhouse behind 7 Figure MSP. Chris shares his secrets of his rise from tech geek to entrepreneurial titan, dropping wisdom on the art of taking calculated risks and grabbing opportunities by the horns. He dishes on his no-regrets mantra, turning past mistakes into fuel for continuous growth. Chris challenges MSPs to ditch the old-school tech-first mentality and embrace a bold focus on sales and business savvy. He highlights the magic of community and the power of learning from peers, showing how 7 Figure MSP's killer group coaching and events set the stage for game-changing collaboration. As the MSP world grapples with skyrocketing cybersecurity demands, Chris lays down the law on staying ahead of the curve and dodging liability pitfalls. His straight-shooting advice and fearless approach provide a blueprint for MSPs ready to dominate the market and ride the wave of industry evolution.

Buckle up- in the latest Channel CEO Podcast, Kevin Lancaster sits down with industry titan Robin Robbins. She dives into the chaos of hyper-competition, inflation, and election-year uncertainties, serving up a masterclass in turning challenges into profits. Robin doesn't sugar-coat it. The stagnant economy and tough labor market are real, but so are her strategies. First up: target high-value clients. Dump the low-margin accounts and focus on those who are profitable and see your value. Her mantra? Fewer clients, higher profits. Trust-based marketing is next. Forget wasting money on digital ads. Robin champions strategic partnerships, networking, and even old-school direct mail with telemarketing to build credibility and trust. The real game-changer? AI. Robin reveals how AI can transform your business, from automating tasks to crafting killer marketing content. It's a tool to engage clients and position yourself as a cutting-edge MSP. Ready to turn chaos into cash? Don't miss this episode. Robin Robbins doesn't just talk survival; she shows you how to dominate. Listen now for your blueprint to MSP success.

Get ready to jump into the world of Managed Service Providers (MSPs) with none other than Fred Voccola, the no-nonsense CEO of Kaseya. In this episode of The Channel CEO, Fred doesn't just skim the surface—he tears into the MSP industry, exposing the raw realities and laying out Kaseya's game-changing strategies. From the insane profitability gap between MSPs and other service providers like law firms and accountants to the revolutionary Kaseya 365 platform, Fred reveals how Kaseya is flipping the script, pumping up MSP profit margins, and obliterating outdated business models. He dishes on the explosion of private equity in the MSP space, the pressure it's putting on smaller players, and how Kaseya is equipping MSPs to not just survive but dominate. And when you think it couldn't get juicier, Fred drops a teaser about an upcoming announcement set to rock the MSP world even harder than Kaseya 365. If you're in the MSP game or even thinking about it, this episode is your wake-up call. Tune in, buckle up, and prepare for some hard truths and serious strategies with The Channel CEO.

In this episode of The Channel CEO, host Kevin Lancaster, CEO of Channel Program, sits down with Kevin Damghani, CEO of ITPartners+. Kevin shares the exciting journey of ITPartners+ as they rapidly expand through mergers and acquisitions. He discusses the challenges MSPs face, the importance of clean financials, and how their unique strategy is helping business owners relieve stress and focus on what they love. Listen in to learn valuable insights and practical advice from one of the most connected leaders in the MSP industry.

In this episode of The Channel CEO Podcast, host Kevin Lancaster, CEO of Channel Program, sits down with Michelle Accardi, CEO of Liongard, to discuss the significant impact Liongard is having on MSPs. Michelle shares insights into how Liongard's platform helps MSPs manage their attack surface, drive growth, improve profitability, and maintain operational sanity. They also talk about the upcoming RoarCon event and the launch of MSP Mavens, a group dedicated to supporting female executives in the MSP space. Tune in to hear from industry experts and learn how to leverage Liongard's platform for your business's success. Don't miss out on this informative and engaging conversation – listen now! Learn more about RoarCon: https://whova.com/web/b1fzMI-ry1ytr9sZ3hZc9v9ya0IrY73cbF0-6CLlYrg%3D/  

In this episode of The Channel CEO Podcast, host Kevin Lancaster, CEO of Channel Program, welcomes Jose Chammoro Lopez, CEO of Password Consulting. Jose shares his journey from Colombia to leading a cybersecurity firm, emphasizing the critical role of quantum computing in protecting against evolving cyber threats. He discusses Password Consulting's methodologies, challenges in the cybersecurity landscape, and the importance of proactive security measures. Tune in to learn how Password Consulting is setting new standards in cybersecurity. Don't miss this insightful conversation—listen now!

Join us for an exciting episode of The Channel CEO podcast, hosted by Kevin Lancaster, CEO of Channel Program. This week, we're thrilled to feature Arvind Parthiban, CEO of SuperOps.ai. Arvind shares his journey from aspiring footballer to tech entrepreneur, revealing how SuperOps is revolutionizing the MSP landscape with AI-powered solutions. Learn how SuperOps' unified PSA RMM platform is designed to streamline operations, enhance service delivery, and scale MSP businesses. Don't miss out on Arvind's insights and the future of AI in managed services. Tune in to The Channel CEO podcast and be inspired by this tech leader's innovative approach.

In this episode of The Channel CEO, host Kevin Lancaster, CEO of Channel Program, sits down with Daniel Wang, the CEO of MSPBots. Daniel shares his fascinating journey from being a dentist in China to leading an innovative company that leverages AI and automation to transform MSPs. Tune in as Daniel discusses how MSPBots uses real-time data and robotic process automation to tackle common MSP challenges like utilization, time entry accuracy, and profitability. This episode is packed with insights on making your MSP more efficient and profitable. Don't miss it—listen now to discover how MSPBots can revolutionize your business.

Join Kevin Lancaster as he interviews Danny Jenkins of ThreatLocker to discuss how Jenkins created and owns the endpoint security category through continuous innovation. Jenkins discussed starting his tech career at age 15 through an apprenticeship with an early MSP, learning without modern tools. Jenkins founded ThreatLocker with a mission to "change the market, we're going to change the way that people think about endpoint security" by shifting the security paradigm to default deny. Despite initial skepticism, ThreatLocker's approach proved itself with the WannaCry attack. They now protect over 50,000 organizations through word-of-mouth referrals. Jenkins emphasizes the importance of understanding customer challenges through direct engagement and focusing on an excellent user experience while securing interactions with technology. To hear the full interview and discussion on ThreatLocker's journey and plans, listen to this episode of The Channel CEO podcast with Kevin Lancaster.   Learn more about Channel Program:https://channelprogram.com Learn more about ThreatLocker: https://channelprogram.com/v/threatlocker

In this episode, Kevin Lancaster interviews Bill Flannery, CEO of Dataprise, to discuss his experience leading the MSP and their focus on growth. Flannery previously served as COO of Ensono, growing the company significantly before making the transition to CEO. At Dataprise, he aims to build a sustainable long-term business through team development and cohesive leadership. Flannery discussed Dataprise's strategy of acquiring healthy companies while minimizing disruption, focusing on improving the client experience. Kevin and Bill agreed on the importance of organic and inorganic growth. While macroeconomic challenges exist, private equity interest remains strong in the MSP space due to recurring revenue models and ongoing technology demand. Key highlights of the conversation include: • Balancing local client intimacy with a national technical talent footprint • Gradually integrating acquisitions to prioritize the client experience • Focusing M&A targets on proven, healthy companies to minimize post-acquisition dips • Private equity remains interested in MSP deals despite economic headwinds  

In this episode of The Channel CEO, host Kevin Lancaster engages in an insightful discussion with Craig Taylor, CEO of CyberHoot, focusing on the critical importance of cybersecurity literacy and training for small to medium-sized businesses (SMBs). Taylor shares CyberHoot's ambitious vision of training 1 billion individuals in basic cyber literacy through partnerships with Managed Service Providers (MSPs) and an innovative password list model. A key highlight of the conversation is the emphasis on positive reinforcement in cybersecurity education, with Taylor stressing the need to empower employees rather than resorting to punitive measures. The discussion covers the perennial cybersecurity threats of phishing and password hygiene, as well as the evolving nature of attacks, such as stealing active tokens from browsers for ransomware attempts. Taylor also introduces CyberHoot's cutting-edge initiatives, including hyper-realistic phishing simulations and AI-powered chatbots for targeted attacks. This episode underscores the challenges faced by MSPs in educating both themselves and their clients on security awareness, while also highlighting CyberHoot's automated solutions to streamline training and phishing simulations. 

In this episode of The Channel CEO, host Kevin Lancaster is joined by Rob Rae, VP of Business Development at Pax8, as they look at the dynamic landscape of Managed Service Providers (MSPs), how Pax8 is blazing a path and bringing sexy back to distribution. Drawing from his extensive experience spanning over two decades in the MSP space, Rob sheds light on Pax8's pivotal role in driving innovation and growth within the industry. From discussing the scalability of MSPs across diverse sizes to unpacking the significance of the upcoming Beyond conference, Pax8's user conference, Rob offers valuable insights into the challenges and opportunities facing MSPs today. Throughout the conversation, Rob emphasizes Pax8's commitment to leveraging data and AI to empower MSPs with actionable insights and enhance their service offerings, showcasing the company's dedication to driving positive change in the MSP ecosystem. Tune in to gain valuable insights into the evolving world of MSPs and discover Pax8's visionary approach to shaping the future of managed services.    Register today for Pax8 Beyond: https://www.pax8beyond.com/

In this episode, CEOs Dragos Stanescu of Syn Cubes and Kevin Lancaster discuss the evolving landscape of offensive security testing and its pivotal role in safeguarding systems against modern cyber threats. From the early days of security testing to its transformation into offensive security testing, Dragos shares insightful anecdotes and pivotal moments that shaped his understanding of cybersecurity. The conversation moves quickly into the profound impact of the pandemic on the adoption of offensive security practices, particularly among enterprises, and the growing importance of Managed Security Providers (MSPs) in this arena. They explore the intricate interplay between AI advancements and cybersecurity, raising critical questions about the future clash between good and fake AI. Amidst these challenges, Dragos emphasizes the imperative of elevating knowledge globally to combat emerging threats effectively. Tune in as they unravel the complexities of cybersecurity in the AI era and unveil strategies for MSPs to navigate and thrive amidst evolving security landscapes.

In this episode of The Channel CEO with Kevin Lancaster, we explore the world of MSP operations with our guest, Brian Helwig, CEO of MSP360. Join us as we explore Brian's vision for simplifying MSP operations through the MSP360 platform, which prioritizes efficiency and security. With a focus on backup solutions and endpoint protection, MSP360 empowers MSPs to run their operations seamlessly while safeguarding their clients' data. Throughout our conversation, Brian shares insights on building a product that meets the evolving needs of MSPs. He emphasizes the importance of security-first approaches and the role of efficient platforms in driving operational excellence. Tune in as we discuss how MSP360 is reshaping the MSP landscape, providing innovative solutions that enable MSPs to thrive in a dynamic environment.           

On this episode of "The Channel CEO" with Kevin Lancaster, CEO of Channel Program, and guest Eyal Benishti, CEO of Ironscales, the conversation jumps into the critical landscape of cybersecurity. Eyal discusses the evolution of cyber threats, highlighting the shift towards intentional bad intent and the growing sophistication of social engineering tactics targeting organizations. Emphasizing the crucial role of next-gen AI in combating these threats, particularly in the area of email phishing, Eyal stresses the importance of adaptive AI technology that can dynamically adapt to evolving threats. The discussion also addresses the challenges organizations face in defending against cyber threats and the need for proactive cybersecurity measures. As technology continues to advance, it's essential for organizations to stay vigilant and leverage innovative solutions like adaptive AI to safeguard their digital assets. 

In this episode of The Channel CEO with Kevin Lancaster, Scott McCrady, CEO of SolCyber, recounts his journey in the cybersecurity world, from pioneering cloud-based security at FireEye to steering SolCyber towards innovative managed security services. He highlights the evolution of cybersecurity practices, the strategic restructuring of companies for growth, and the vital role of MSPs in the current security landscape. Scott's insights into overcoming industry challenges and leveraging strategic partnerships underscore the episode, offering a concise yet comprehensive overview of the cybersecurity sector's past, present, and future. This episode is a compact source of wisdom for anyone interested in cybersecurity and business strategy dynamics.

In the latest episode of "The Channel CEO," Kevin Lancaster,CEO of Channel Program, sits down with Stephen Spiegel, CEO of Crewhu, for a riveting conversation that's not just about business but a journey of persistence, innovation, and success. From the high-stakes world of the dot-com bust to the transformative power of positive feedback in the Cold Stone Creamery franchise, Spiegel shares invaluable insights that are both inspiring and instructive. This episode is a must-listen for anyone interested in the real-world application of entrepreneurship and customer satisfaction. Join us to discover how Spiegel's unique experiences and strategies can ignite your path to business success in the MSP space and beyond. Tune in for an episode packed with compelling stories and game-changing business strategies!

This week on The Channel CEO with Kevin Lancaster we welcome guest Albert Diaz, CEO of RingLogix, who shares his journey and insights in the telecom industry. Starting as a Motorola certified engineer in his teens, he progressed through sales and operations roles at Nextel and T-Mobile, ultimately directing sales for a major dealer. His career evolved towards a B2B focus, building telecom networks and identifying a niche in private cable companies. Diaz founded RingLogix to simplify the quoting and activation processes for MSP resellers, driven by his experiences and entrepreneurial spirit, partly influenced by his ADHD, which he considers a superpower. The conversation then shifts to discussing product development and market fit in the MSP space, where Diaz details the growth of his business, achieving product-market fit, and securing Series A funding. Diaz also discusses leadership strategies and future visions, emphasizing operational efficiency and the importance of evolving the organization. He highlights the potential of RingLogix to streamline services for MSPs through automation and integration and its potential expansion to benefit service providers in other industries.

In this episode of The Channel CEO, Kevin Lancaster welcomes Jon Scott, CEO, ScopeStack, who talks about the challenges of balancing business responsibilities and family demands during the holiday season and Greenville, SC, a location with a thriving tech community and startup scene, which he describes as a great place with a growing tech presence and supportive community. Originally from Texas, Jon has lived in various places due to his family's involvement in IT services. He shares his background and how he ended up in South Carolina. The conversation shifts to inefficient systems and processes in IT services companies. Jon talks about his experience with these inefficiencies and his motivation to create solutions, leading to the development of his company's platform, ScopeStack. The platform is designed to improve the pre-sales engineering process, making it more efficient by standardizing and automating certain aspects. They discuss the challenges and opportunities in integrating various project management tools and PSAs (Professional Services Automation) with ScopeStack. Jon emphasizes the importance of solving core problems before focusing on integrations. He also shares exciting plans for ScopeStack, including external questionnaire sharing, data benchmarking, and launching multiple integrations.

In this episode of The Channel CEO, host Kevin Lancaster sits down with Gordon Lawson, CEO of Conceal.io, to discuss Gordon's journey from his Naval Academy days to becoming a leader in the cybersecurity industry. They discuss Gordon's time at the Naval Academy and note how cybersecurity has evolved significantly since then, with the Naval Academy now boasting a dedicated cyber center. Gordon's transition to cybersecurity was not straightforward; after his naval career, he moved into defense contracting, focusing on physical security and geospatial work, before a chance meeting with the founder of Cofence steered him towards the cyber realm. As CEO of Conceal.io, Gordon emphasizes the importance of the MSP (Managed Service Provider) community in cybersecurity. They look into Conceal.io's approach, particularly their browser extension solution, which addresses cybersecurity threats through URL scanning, isolation containers, and AI-driven threat detection, all while being user-friendly and easy to deploy. The conversation also covers the challenges and trends in cybersecurity, highlighting the difficulty of changing user behavior and the need for robust, accessible solutions for smaller organizations. Gordon and Kevin discuss Conceal.io's commitment to enabling MSPs, underscoring their vital role in cybersecurity. 

In this episode of The Channel CEO, with Kevin Lancaster, guest Dan Giurescu, CEO of Credivera, shares insights from his entrepreneurial journey, including scaling Caledonia Solutions and navigating its acquisition. He discusses the challenges and benefits of building a startup with a spouse, emphasizing trust and work-life balance. Giurescu highlights the importance of digital identity and data privacy in the workplace, advocating for self-sovereign identity and verifiable credentials. The conversation also covers evolving cybersecurity threats and the need for advanced authentication methods. Finally, Giurescu reflects on the significance of understanding data privacy laws and the role of effective teams in realizing business visions.

In this episode of The Channel CEO podcast, Kevin Lancaster talks with Mike Psenka, the CEO of Moovila, to discuss entrepreneurship, technology, and business growth in Charleston, South Carolina, with Mike sharing his journey founding UDS three decades ago after leaving PwC. The conversation then turns to the automation of project management with AI, offering a transformative approach to work management. Through Perfect Project, a platform aimed at programming work rather than just managing it, Moovila offers an advanced autonomous project management platform that promises to manage projects efficiently, reduce surprises, and provide accurate delivery dates. Entrepreneurship, business challenges and opportunities, and lessons learned from Fortune 500 corporations to transform today's new businesses are just some topics covered in this discussion.

In this episode of The Channel CEO podcast, Kevin Lancaster and Gary Merry, CEO of RiskProfiler, discuss various aspects of technology, career paths, and problem-solving. Gary shared his unique career journey, from his time in the Marine Corps to ultimately pursuing a career in technology, underscoring the importance of adaptability and problem-solving in the face of evolving technological landscapes. They highlight the role of AI tools like ChatGPT in facilitating learning from industry mistakes and emphasize the critical importance of addressing cybersecurity concerns. From real-world security breaches to the need for continuous monitoring and a comprehensive approach to cybersecurity, Gary shares the importance of aligning cybersecurity solutions with industry-specific standards.

In this enlightening episode of The Channel CEO, featuring Kevin Lancaster and Guy Bavly, CEO of Actifile, the conversation covers various crucial topics. They highlight the importance of strategic hiring and the empowerment of teams to achieve exceptional results. Bavly then shares his remarkable journey, which began with an initial health-related rejection from the military but ultimately led to him managing a significant IT facility with thousands of endpGuy'soints.The discussion takes us through the tech landscape of the 90s and 2000s, highlighting Guy's engagement with one of the earliest Israeli IPOs on NASDAQ—which developed an AI-based system for transforming green screens into user-friendly interfaces. It also touches upon the challenges faced during the dot-com bubble burst in 2001 and Speaker 1's resilient career journey, transitioning from adversity to becoming a successful product manager at SAP. Kevin and Guy discuss the opportunities and challenges of entrepreneurship within the tech industry, with a focus on Guy's unique approach of utilizing sticky notes to capture users' daily work patterns and subsequently redesigning SAP systems to generate substantial revenue and grow a customer base rapidly. It also discusses the challenges of transitioning from a large corporation to a startup and the value of strong partnerships.

In the latest episode of The Channel CEO, Kevin Lancaster chats with Darren Kattan, co-founder of Immy.bot. They discuss how Darren & Bret started their tech company, initially named "Immense Networks," and its evolution into "Immense Robot" for MSPs, crediting their success to mutual respect and technical expertise. Darren shares his journey from tech enthusiast to automation advocate, emphasizing the importance of community support. He highlights Immy.bot's success with recurring revenue and aligning with customer needs, shedding light on automating software deployment and billing complexities. Immy.bot's mission is to provide a centralized automation platform for MSPs. They plan to streamline integration development, improve the user experience, and expand remote control capabilities. Their ultimate goal is to simplify technicians' lives and offer software recommendations based on network environments. Tune in and subscribe to The Channel CEO for more insights into Immy.bot's innovative approach.

In this episode of the Channel CEO, Kevin Lancaster, the CEO of Channel Program, offered reflections on the podcast's inaugural year. He emphasized the significant value derived from the diverse guests and the vast array of topics covered on the show. Kevin's inspiration for launching the podcast stemmed from fond childhood memories of his father's continuous radio listening and the need for engaging content during long commutes. He shared how the podcast was born out of a desire to maintain the strong relationships cultivated with partners before the pandemic disrupted the events scene. Alton Johnson of Vonahi Security was the podcast's first guest, and his boundless passion and drive as a younger CEO made for an inspiring conversation. Kevin's ultimate goal is to build stronger relationships between MSPs and vendors, recognizing that the industry's foundation lies in these connections. By humanizing these relationships, he seeks to bridge the gap between CEOs/executives and MSPs, facilitating robust partnerships and engaged interactions. Each interview on the podcast offers unique insights into the marketplace, providing a relatable perspective for both vendors and IT service providers. Subscribe and tune in to the Channel CEO podcast with Kevin Lancaster every week on your favorite podcast app.

In the latest episode of "Channel CEO with Kevin Lancaster", Josh Flores, General Manager of Comet Backup, shares his captivating journey from Texas to New Zealand, detailing his passion for technology and evolution in the backup solutions sector. From his early experiences in the Help Desk to his ventures with Nexus Data Backup and the eventual launch of Comet in 2017, Josh dives deep into the challenges of the backup software startup world, especially in a rapidly evolving industry. He discusses the advantages of cloud-based backup solutions, emphasizing the convenience and reduced maintenance for clients while highlighting a future shift towards cloud-first storage. As the industry evolves, the Comet team remains proactive in supporting MSPs, prioritizing flexibility in their offerings. Tune into the episode to gain more insights into the future of backup solutions and MSPs.

In this episode of The Channel CEO with Kevin Lancaster, David Baggett, the CEO of INKY, takes listeners on a captivating journey. From his early days of typing code at the tender age of 7 to his foundational contributions to operating systems like Windows NT and macOS, his passion for technology is evident. As the conversation progresses, the implications of AI in cybersecurity take center stage, highlighting its transformative potential, threats to the job market, and broader societal impacts. Baggett also recounts his deep dive into game development at MIT, culminating in participating in the iconic "Crash Bandicoot." But his narrative doesn't end with gaming. Shifting his focus to the pressing email security world, Baggett underscores the use of advanced machine learning techniques to combat sophisticated phishing threats. With INKY's journey as a testament to adaptability and a relentless pursuit of top-tier protection, listeners are sure to gain a plethora of insights into the dynamic convergence of gaming, cybersecurity, and AI.

In the latest episode of The Channel CEO with Kevin Lancaster, viewers are treated to a candid and insightful conversation with Jason Cohen, the CEO of Mission Control NOC. Jason takes listeners on a captivating journey through his tech industry origins, recounting his early years in Toronto and technology's pivotal role. From receiving his first computer at the age of 13 to his high school experiences in roller hockey, ice hockey, and building a computer lab, Jason's story is one of a true tech enthusiast. However, Jason's thought-provoking perspective on the value of education versus real-world experience truly sets this episode apart. He challenges the conventional belief that a college degree is paramount and emphasizes the significance of hands-on learning and adaptability in the workplace. As someone who started a break-fix IT business at 17 and transformed it into a successful managed service company, his insights into entrepreneurship, technical expertise, and business ownership are inspiring and instructive. Moreover, Jason shares the evolution of an MSP's help desk and NOC services, including how AutoTask took a risk and propelled the company forward. He discusses Mission Control NOC's flexible approach to MSP integration and growth strategies that distinguish them from competitors. As the episode unfolds, listeners will better understand the challenges and opportunities in the ever-changing IT landscape. In addition to Jason's wealth of knowledge, the episode offers a glimpse into Mission Control NOC's offerings, including technical extension services for MSPs, cybersecurity solutions, and much more.

In this engaging episode of "The Channel CEO," Kevin Lancaster sits down with the dynamic Jason Dettbarn, the CEO of Addigy, for an insightful conversation that delves deep into the tech industry and the Apple ecosystem. Jason shares his remarkable journey from engineering to sales, offering a unique perspective on his experiences growing up in contrasting climates of Miami and Boston. He recounts his time at MIT during 9/11 and how it shaped his path toward entrepreneurship. Jason provides valuable insights into his sales strategies, emphasizing the importance of building relationships and doing what suits customers. He takes us on a journey through the early days of Addigy, where bootstrapping and rapid iteration were the keys to success. The conversation also touches upon the ever-evolving landscape of Apple devices in business, the MSP market's growth, and the impact of Apple's MDM adoption on vendors. Jason shares a future vision where MSPs prioritize user happiness and productivity over device management. Intriguingly, the discussion offers a glimpse into Apple's commitment to innovation, security and its goal of becoming a top player in the market within two years. Learn more about Channel Program: https://channelprogram.com/ Learn more about Addigy: https://addigy.com/

In this episode of "The Channel CEO" with Kevin Lancaster, guest Arvind Parthiban, the CEO of SuperOps.ai, delves deep into his journey into the tech world, chronicling the early steps of his career and how his background and upbringing in India fueled his passion and expertise in technology. Sharing insights from the groundbreaking cloud innovations in India, pioneered by companies like Zoho, Arvind paints a picture of India's rapid transformation into a hub for entrepreneurs and a leader in the global tech landscape over the last decade. Listeners will gain a valuable perspective on the essential role of mentorship and education, drawn from Arvind's personal narrative, including the inspiring story of his father starting a business in the 80s. The discussion further breaks down Arvind's successful venture with the company Zarget, which saw a triumphant exit valued at $300 million, and his spirited drive to continuously innovate, symbolized vividly by a tattoo reminding him constantly to forge ahead. Toward the end, the conversation shifts to the savvy strategies behind market penetration, the evolving definitions of success in platform building, and a look at what makes SuperOps.ai a standout player in the industry, focusing on delivering a first-class experience. Engage with this riveting narrative and witness a tale of determination, innovation, and the drive to succeed against all odds. Learn more about Channel Program: https://channelprogram.com/ Learn more about SuperOps.ai: https://superops.ai/

On the "Channel CEO with Kevin Lancaster," Kevin and Cory Brown, CEO of Simplesat, engage in a profound conversation covering various facets of the business world. Originating from Pronto Marketing, Simplesat's inception in 2016 marked a pivotal shift towards accentuating customer feedback. They discuss the intertwining of music with the nuances of business strategy and development. The conversation takes a deeper dive into the transformative nature of marketing in the past 15 years, with a particular focus on MSPs. Cory elucidates on the conception of web embed surveys, emphasizing their unique and interactive design. Furthermore, the discussion underscores the significance of tools that manage feedback, emphasizing integrations with platforms like Slack and Microsoft Teams. As an additional topic, the two delve into their products' challenges and value propositions, offering a closer look at the core objectives that drive their businesses. Finally, they highlight the upcoming integrations and features, hinting at the future direction of their ventures.   Learn more about Channel Program: https://channelprogram.com/ Learn more about Simplesat: https://www.simplesat.io/