Closed Monday

PODCAST · business

Closed Monday

Ever wonder what it really takes to go from one location to ten? Every Monday, top restaurant operators share their actual playbooks for scaling - from site selection and systems to funding and team building. No basics, no fluff – just real conversations about what works (and what doesn't) in multi-unit growth.

  1. 255

    The Quiet Way Restaurants Overpay for Space

    Kyle breaks down one of the most overlooked real estate problems in the restaurant industry right now: the off-premise lease mismatch. Over 50% of restaurant revenue is now coming from delivery and takeout, but most leases are still written for a dining-room-first business model. That gap is costing operators real money in ways that never show up on a P&L. Questions this episode answers:Should I pay for a high-visibility corner location if most of my revenue is delivery and takeout?How does off-premise dining affect my restaurant lease strategy?What should I negotiate for in a lease if my concept is delivery and pickup-heavy?How do I use my DoorDash or Uber Eats data to pick my next restaurant location?What lease provisions should I ask for to support third-party delivery drivers?Is visibility still worth paying for if most of my customers are ordering online?Actionable TakeawaysPull your sales mix from your POS before your next lease negotiation. Know your dine-in vs. off-premise split down to the percentage.If you're 50%+ off-premise, your rent ask should reflect that visibility is worth less to your model.Negotiate for pickup staging and dedicated short-term parking for third-party drivers in your LOI, not as an afterthought. Look at your DoorDash and Uber Eats dashboards as a site selection heat map. Chapters00:00 — Client story: 60% takeout, main & main rent02:37 — What this episode is about05:38 — The off-premise lease mismatch07:12 — Why your lease was built for a business you no longer run11:30 — Kitchen layout as a real estate problem13:48 — The pickup experience: when the driver walks into your dining room15:17 — What to negotiate: staging, parking, and driver flow20:32 — Dedicated parking for third-party drivers — put it in your LOI21:24 — The flip side: where off-premise is actually a negotiating advantage25:32 — Your delivery data as a site selection tool28:38 — How to bring this into your next lease negotiation32:00 — The new lease checklist for off-premise operatorsWho This Episode Is ForAny restaurant operator or multi-unit owner with a lease coming up for renewal, a new site under consideration, or a delivery-heavy business model they haven't fully integrated into their real estate strategy. Restaurant Real Estate Profitability CalculatorRun the numbers on your next location before you commit:https://calculator-app-softmind-solutions-projects.vercel.app/Lease Reviewhttps://stan.store/KyleInserra/p/lease-reviewLOI / Pre-Signing Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review📩 [email protected] | 📸 @kyleinserra | 🔗 www.10rep.coAbout Kyle InserraKyle Inserra is a commercial real estate broker and restaurant real estate advisor with roughly 20 years of combined restaurant and CRE experience, including 15 years as a chef and restaurant owner. He is the founder of 10Rep, a fractional director of real estate service for restaurant brands nationwide, and the host of Closed Monday. Kyle specializes in site selection, lease negotiation, and expansion strategy for independent operators and emerging brands across Westchester, Fairfield County, the NYC five boroughs, and Central Connecticut.📩 [email protected] | 📸 @kyleinserra | 🔗 www.kyleinserra.com , 10rep.co

  2. 254

    Robots Are Killing Corner Locations

    Kyle saw a delivery robot in Jersey City. And it changed how he's thinking about restaurant real estate. In this episode he breaks down what autonomous delivery — robots, tiered fulfillment, short-radius economics — actually means for the location decisions you're making right now. Delivery data isn't just a revenue number. It's a map. And it's already telling you where your next location should be.Questions this episode answers:What does autonomous delivery mean for restaurant real estate strategy?How should restaurant operators use delivery data for site selection?Does autonomous delivery change the value of high-visibility restaurant locations?What is a delivery trade area and how do I find mine?Should independent restaurant operators care about autonomous delivery?Actionable Takeaways:Pull your last 90 days of delivery data today. Map where your orders are coming from. The geographic clusters you find are your real trade area — and the neighborhoods where your next location belongs. Do this before you look at a single listing. Then listen to the Crexi episode for the data-centric mindset to go with it.Who This Episode Is For:Independent operators and small group owners evaluating a second location, questioning whether their current real estate still makes sense, or trying to understand how the delivery landscape shift affects their site selection strategy in 2026.Chapters00:00 The Future of Delivery: Robots at Your Doorstep01:34 Delivery as a Location Strategy03:56 Understanding Your Delivery Trade Area06:10 Leveraging Data for Real Estate DecisionsAbout KyleKyle Inserra is a commercial real estate broker and advisor with 20 years of combined restaurant and CRE experience. He founded 10Rep to serve as a fractional director of real estate for restaurant brands across the country — helping operators make smarter site decisions, negotiate better leases, and scale without the real estate mistakes that kill otherwise good businesses.📍 Restaurant Real Estate Profitability CalculatorRun your numbers before you sign anything.📋 Lease ReviewGet your lease reviewed before you're locked in.📋 LOI ReviewBefore you sign the letter of intent — let Kyle take a look.Where to Find Kyle & 10Rep📧 Email: [email protected]📱 Instagram: @kyleinserra💼 LinkedIn: Kyle Inserra🌐 Website: www.10rep.co

  3. 253

    How Tech Is Reshaping Franchise Site Selection

    In this episode, Kyle sits down with Grant Director, Managing Director at Crexi, and Adam Siegel, VP of Product Growth at Crexi, two guys who spend every day building the data infrastructure that operators and brokers use to make site decisions to break down how PropTech is reshaping the way restaurant brands find, validate, and commit to new locations.If you're running a handful of locations and thinking about your next site, or you're helping brands grow and still cobbling data together from twelve different places, this one's for you.Get in touch with Grant DirectorLinkedIn: linkedin.com/in/grant-directorEmail: [email protected] in touch with Adam SiegelLinkedIn: linkedin.com/in/adam-siegelEmail: [email protected]🧮 Before you commit to a location, run the numbers.Use Kyle's Restaurant Real Estate Profitability Calculator to stress-test your next deal before you sign anything.👉 https://calculator-app-softmind-solutions-projects.vercel.app/🔎 Need Another Opinion Before You Commit To A Location?✅ Lease Review – Send me your draft lease, and I'll use AI + expert insight to highlight what's worth pushing back on.👉 Click here to request your Lease Review: https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I'll evaluate the deal terms, location viability, and broader market risk — before you commit.👉 Click here to get your LOI Review: https://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You'll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and escalations)Video with context on whether the deal is viable24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let's ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.coKyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider's perspective shaped by years of hands-on operational experience. His areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker focusing on landlord and tenant representation in the New York metropolitan market.Chapters00:00 Introduction 01:07 What Operators Can See Today That They Couldn't Before03:20 Emerging Brands and the Six-Store Problem05:01 Do You Still Need a Broker?07:48 Is the Data Gap Between Brokers and Operators Closing?09:58 How Current Is Real-Time Data — and What Matters Most?11:36 What Decisions Are Under-Resourced Operators Making Blind?13:21 The 60-Day Scenario: Two Sites, No Real Estate Team16:53 AI, Workflows, and Where the Industry Is Headed23:00 Where Operators Still Get It Wrong25:21 Co-Tenancy, Landlord Quality, and What Gets Overlooked28:49 The Real World: A Franchise Expansion Case Study37:06 Key Takeaways and Wrap

  4. 252

    The Blind Spot In Franchise Due Diligence

    Understanding a restaurant franchise’s true health extends beyond financial statements, your digital footprint holds powerful insights. In this episode, Kyle dives into how franchisees and investors can evaluate social media presence to gauge authenticity, demand, and brand strength. Get clear on what to look for before committing your resources.📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co or www.kyleinserra.com

  5. 251

    You Snooze, You Lose...

    In this episode Kyle talks about trusting your broker when they say you need to act quickly! This market is fast and unforgiving, if you see a site, that checks even some of the boxes for your brand, you better move it, because it won't be there when you circle back around.📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co or www.kyleinserra.com

  6. 250

    Is Your Tech Stack Feeding or Bleeding Your EBITA?

    Kyle breaks down why most restaurants don’t have a tech stack, instead they have a “subscription drawer.” He gives a simple filter for every tool you’re paying for: it must lower labor, increase throughput, prevent waste, or improve acquisition efficiency. If it doesn’t, it’s probably not helping your EBITDA it’s just adding friction, and expense.Chapters00:00 Understanding the Tech Stack in Restaurants01:47 Evaluating Software Effectiveness03:32 The Four Buckets of Tech Evaluation06:02 Differentiation vs. Utility in Tech08:10 Measuring Financial Leverage of Software10:10 The Importance of Data Ownership12:33 Streamlining Operations and Reducing Friction14:38 Actionable Steps for Tech Optimization📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co or www.kyleinserra.com

  7. 249

    Using Consumer Data To Choose Better Sites

    In this weeks episode, Kyle sits down with Nicole Larson, National Manager of Retail Research at Colliers to discuss the future of retail and how it impacts site selection. Nicole highlights the expected consumer behavior changes, indicating a slight pullback in spending, while also stressing the importance of regularly monitoring sales trends.Get in touch with NicoleLinkedIn:https://www.linkedin.com/in/retailinrealtime/Instagramhttps://www.instagram.com/retailinrealtime/?hl=enReports Referenced In The ShowQuick Hits | Food and Beverage Help Feed U.S. Retail Growth - Knowledge Leader - Commercial Real Estate Content HubRetail Remains Stable as Holiday Season Nears | U.S. Retail Q3 2025 - Knowledge Leader - Commercial Real Estate Content HubWhere Data Meets Dinner: The $11,000 Battle for America's Grocery Dollar - Knowledge Leader - Commercial Real Estate Content HubGlobal Retail: 2025 Trends & 2026 Outlook Report10Rep Services✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co

  8. 248

    How Long It Really Takes to Find and Secure a Location

    In this episode, Kyle breaks down the real restaurant real estate timeline, from onboarding to site search to lease execution. Kyle explains how long the process actually takes, what slows it down, and how to set the right expectations for your brokers, franchisees, and your internal team.Whether you’re a franchisor trying to manage your pipeline or a franchisee itching to open your first unit, this episode will help you understand the steps, the timing, and the mindset needed to stay focused and move faster.10Rep Services✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co

  9. 247

    Smart Scaling and Market Dynamics for 2026

    In this episode, Kyle discusses the critical year of 2026 for restaurant franchises, focusing on strategies for success in the evolving landscape of restaurant real estate.2026 Franchise Growth Playbook Download your free copy here.10Rep Services✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co

  10. 246

    Starbucks' Strategic Shift, What Does It Mean For Your Growth Plan

    SummaryIn this conversation, Kyle discusses the recent closures of Starbucks locations and the implications for commercial real estate. Chapters00:00 Starbucks Store Closures: An Overview07:18 Understanding the Implications of Store Closures15:36 Navigating Opportunities in Commercial Real Estate🔎 Need Another Opinion Before You Commit To A Location?✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  11. 245

    The SBA Rule Changes That Could Stall Your Growth w/ Robert Withers, President, M1 Capital

    In this episode, Kyle sits down with Robert Withers, from M1 Capital, and seasoned pro in commercial real estate finance, to discuss the recent changes in SBA rules and their implications for franchisors and franchisees. Chapters00:00 Introduction to Robert Withers and His Journey01:32 Understanding SBA Rule Changes03:03 The Importance of Equity in Lending05:01 The Shift in Lending Practices06:44 Challenges with Sold but Not Open Stores09:43 Navigating Franchise Agreements and Locations10:58 The Role of Business Plans in Financing11:49 The Importance of Proper Financing Structure14:07 The Shift from Residential to Commercial Financing15:18 Item 7 and Item 20 in Franchise Financing17:05 Capitalization and Investment Costs18:28 Advice for Franchisors on Financing18:50 Building a Strong Team for Success20:37 The Role of Specialists in Financing23:57 Real Estate Considerations in Financing24:33 The Importance of Title and Environmental Checks28:49 Conclusion and Key TakeawaysGet in touch with Robert WithersLinkedIn:https://www.linkedin.com/in/robert-withers-602b16/Email:[email protected]🔎 Need Another Opinion Before You Commit To A Location?✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  12. 244

    The Secret Real Estate Market Brokers Don’t Want You To Know About

    Did you ever wonder why the best restaurant sites always seem to get scooped up before you even hear about them? In this episode, Kyle pulls back the curtain on the hidden world of commercial real estate for emerging franchise brands. He talks about why so many prime locations never hit the market, and what it actually takes to get in the door. From building real relationships with brokers and landlords, to positioning yourself as a “power client,” Kyle shares practical ways franchisees can stand out and secure better sites. He also gets real about the importance of transparency and setting the right expectations, so you’re not chasing deals that don’t make sense.Chapters00:00 Understanding Off-Market Opportunities06:19 The Importance of Relationships in Real Estate12:23 Strategies to Access Off-Market Sites20:32 Navigating the Real Estate Process for Franchises🔎 Need Another Opinion Before You Commit?✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  13. 243

    The 1-Minute Tool Every Operator Needs Before Opening a Location.

    In this episode, Kyle introduces his "Restaurant Site Profitability Calculator". He emphasizes the need for operators to understand key financial metrics such as rent to sales ratio and sales to investment ratio. By leveraging these tools, you can make informed decisions about site evaluations and avoid costly mistakes.Do NOT sign a lease with out using this!Chapters00:00 Introduction to Real Estate Investment in Restaurants02:38 Utilizing the Restaurant Profitability Calculator05:51 Understanding Key Financial Ratios08:47 Evaluating Site Performance and Investment Risks11:39 The Importance of Accurate Financial Projections🔎 Need Another Opinion Before You Commit?✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  14. 242

    The Nine-Figure Exit: Lessons from Freddy’s Frozen Custard & Mokas Coffee & Eatery

    In this episode, Kyle interviews Scott Redler, co-founder of Freddy's Frozen Custard and Steakburgers, who shares his journey in the restaurant industry, the growth of Freddy's, and his new venture, Mokas Coffee. Scott discusses the importance of franchisee success, data-driven decision-making, and the critical role of real estate in restaurant success. He emphasizes the need for transparency in franchising and the significance of maintaining brand consistency across locations. The conversation also touches on the qualities to look for in franchisees and the lessons learned from Freddy's that are being applied to Mokas Coffee & Eatery.Chapters00:00 Introduction to Scott Redler and Freddy's Journey02:45 Transitioning to Mokas Coffee05:38 The Importance of Food Quality in Franchising08:18 Franchisee Selection: Finding the Right Partners11:07 Data-Driven Decisions in Restaurant Management13:48 Building a Strong Franchise Culture16:52 Conclusion and Key Takeaways19:28 Market Selection and Data Analysis21:05 Innovations in Food Preparation22:05 Building a Franchise Blueprint23:07 The Power of Consistency25:16 Quickfire Insights on Leadership and Metrics27:57 Real Estate Philosophy and Growth StrategiesInterested in learning more about becoming a Mokas franchisee? - check them out here:https://mokasfranchise.com/🔎 Need Another Opinion Before You Commit?✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:​AI-powered lease red flag summary​Plain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)​Video with context on whether the deal is viable​24–48 hour turnaround📩 Prefer email? Send your lease to [email protected]📲 Let’s Connect​Instagram: @kyleinserra​LinkedIn: Kyle Inserra​Website: www.10rep.co___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  15. 241

    Inside the Mind of the CEO Revolutionizing Frozen Treat Franchising

    In this episode,speaks with Michael Keller, the CEO of Jeremiah's Italian Ice, about his journey to the top, the unique challenges of the frozen dessert industry, and the importance of franchisee satisfaction. They discuss the strategies for selecting franchisees, building a resilient community, and innovating product offerings like ice cream cakes. Keller emphasizes the need for a strong team and effective real estate strategies to ensure franchise success, while also highlighting the importance of understanding franchisee needs and satisfaction.Chapters00:00 Introduction to Jeremiah's Italian Ice and Michael Keller02:45 Transitioning from Consulting to CEO05:37 Understanding Franchisee Dynamics08:40 The Importance of Resiliency in Franchisees11:13 Building a Strong Executive Team14:14 Listening and Adapting Leadership Styles17:07 Optimizing Supply Chain Strategies27:16 Weekly Rhythm: Aligning Business Operations29:06 Entering the Ice Cream Cake Market32:40 Challenges of Menu Expansion for Franchisees36:16 Real Estate Strategies for Franchise Success42:07 Key Performance Indicators in Franchising46:40 Underrated Flavors and Final ThoughtsInterested in learning more about becoming a Jeremiah's franchisee - check them out here:https://jeremiahsfranchise.com/🔎 Need Another Opinion Before You Commit?✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround💸 Starting at $99. Could save you six figures over the life of your lease.📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  16. 240

    This Is How CAVA Took Over Prime Locations Nationwide

    In this episode, Kyle Inserra delves into the disciplined real estate strategy that propelled CAVA to scale successfully without losing control. Discover how CAVA's structured approach to expansion can serve as a masterclass for emerging brands.Chapters00:00 CAVA's Successful Expansion Strategy01:44 Key Location Selection Criteria04:23 Economic Considerations and Leasing Strategies07:09 Data-Driven Decision Making09:49 Negotiation Tactics and Team Alignment12:30 Leveraging Market Reports for Success🔎 Need Another Opinion Before You Commit?✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review:https://stan.store/KyleInserra/p/lease-review✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Reviewhttps://stan.store/KyleInserra/p/presigning-site-loilease-review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround💸 Starting at $99. Could save you six figures over the life of your lease.📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  17. 239

    The $1 Million Lease Mistake

    In this episode, we uncover the significant financial repercussions of overlooked lease escalation clauses in commercial real estate. Learn how these hidden clauses can lead to unexpected costs, draining resources and impacting profitability. We'll explore real-world examples, discuss the importance of thorough lease reviews, and share strategies to prevent these costly mistakes. Whether you're a franchisee, franchisor, or independent operator, this episode is packed with insights to help you protect your bottom line and make informed leasing decisions.Chapters00:00 The Million Dollar Mistake in Leases00:39 Understanding Lease Escalations and Their Impact05:29 Leveraging AI for Lease Management07:33 Strategies for Reviewing Leases Effectively11:01 Final Thoughts on Lease Management and AI🔎 Need Another Opinion Before You Commit?✅ Lease Review – Send me your draft lease, and I’ll use AI + expert insight to highlight what’s worth pushing back on.👉 Click here to request your Lease Review ✅ LOI Review – Got a location in mind? I’ll evaluate the deal terms, location viability, and broader market risk—before you commit.👉 Click here to get your LOI Review🧾 What You’ll Get:AI-powered lease red flag summaryPlain-English breakdown of financial terms (escalation clauses, exclusivity, rent and of course escalations)Video with context on whether the deal is viable24–48 hour turnaround💸 Starting at $99. Could save you six figures over the life of your lease.📩 Prefer email? Send your lease to [email protected]📲 Let’s ConnectInstagram: @kyleinserraLinkedIn: Kyle InserraWebsite: www.10rep.co___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  18. 238

    Is Your Expansion Strategy Biased?

    In this episode, we dive into the critical role of data quality in AI-driven decisions. Discover how flawed, outdated, or biased data can undermine your growth plans and why it's essential to ask the right questions about your data sources. Learn from real-world examples and gain insights into how AI can be a powerful tool when fed with accurate and relevant data. Join us as we explore the nuances of AI in real estate and how to ensure your strategy is truly data-driven, not just decorated with data.Chapters00:00 The Importance of Accurate Data in Expansion Strategies02:04 Understanding AI and Its Limitations04:30 Real-World Examples of Biased Data06:22 Evaluating AI Tools and Data Sources08:44 Strategies for Pressure Testing Your Expansion Plans10:55 How to Leverage AI Effectively13:10 Final Thoughts on Data-Driven Decision Making Need a Second Set of Eyes on Your Growth Plan?✅ Request a Market Study: Let’s identify the top trade areas for your concept using the right data 👉 Click here to request your custom Market Study✅ Submit a Site for Review: Already looking at a space? I’ll break it down: traffic, trade area, lease risk, and more.👉 Click here to get a Site Review📩 Or, each out directly: [email protected]___________________________________________________________Kyle Inserra is a 15-year restaurant industry veteran and the founder of 10Rep, an outsourced real estate service for restaurants across the country. He specializes in the strategic growth and development of emerging restaurant brands, bringing a unique insider’s perspective shaped by years of hands-on operational experience. His deep industry knowledge allows him to understand and adapt to the evolving needs of his clients. Kyle’s areas of expertise include market insight and trend analysis, strategic site acquisition, advanced lease negotiation, comprehensive property assessment, tenant acquisition and retention strategies, and financial forecasting.In addition to his advisory work, Kyle is a sought-after keynote speaker on topics including restaurant site selection, restaurant consulting, content creation, and personal branding. He has been featured in Commercial Observer, Entrepreneur, The New York Times, ICSC, and the CREi Summit. Kyle also works as a commercial real estate broker, focusing on landlord and tenant representation in the New York metropolitan market.

  19. 237

    This Is Why Your Broker Isn't Calling You Back

    Your broker isn’t ghosting you because they’re lazy, they’re ghosting you because your deal is soft. In this straight-shooting solo episode, Kyle breaks down the real reason you’re not getting callbacks, tours, or deals done and spoiler: it’s probably you. From missing financials and vague site criteria to relying on flashy branding instead of real preparation, this episode is your wake-up call. If you want brokers to take you seriously and landlords to say yes, you need to show up with more than hype, you need to be buttoned up.● Why brokers ignore you—and what top-performing clients do differently● What landlords actually care about (it’s not your TikTok following)● How your past ghosting or failed LOIs might be haunting you in the market● What to include in a franchisee pitch deck that gets brokers moving● The single biggest mindset shift that makes brokers work harder for youFranchisee Pitch Deck https://kyleinserra.gumroad.com/l/fafao💡 Actionable Takeaways:● Send a full franchisee bio and personal financials before you start asking for sites● Know your square footage, rent targets, and timeline—and communicate them clearly● Treat brokers like partners, not vendors—they’re your front line with landlords● Use Kyle’s downloadable pitch deck template to brief your broker the right way● Don’t spread your ask across 10 brokers—build loyalty with 1–2 well-prepared relationshipsExclusive Sponsor - Restaurant TechnologiesRestaurant Technologies’ Total Oil Management solution is an end-to-endautomated oil management system that delivers, filters, monitors, and recycles yourcooking oil taking the dirtiest job out of the kitchen and lets your employees focus on moreimportantrevenue drivingtasks.And no upfront cost! Control the Kitchen Chaos withRestaurant Technologies and make your kitchen safer while maximizing efficiency.Follow us:Instagramhttps://www.instagram.com/closedmondaypodcast/YouTubehttps://www.youtube.com/channel/UCAWWWInjLQ_g_Kgh5mXre8QLinkedInhttps://www.linkedin.com/company/closedmondaypodcast/If you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!

  20. 236

    How To Eliminate Frustrating Growth Barriers

    Here’s the dirty secret about franchising: most brands never make it past 10 units, not because they can’t find franchisees, but because they’re not built to scale. In this no-holds-barred solo episode, Kyle breaks down exactly why growth stalls, what separates breakouts from burnouts, and what franchisors need to fix if they ever want to go from 10 to 50, or 50 to 100. Whether you're a founder hitting a wall or a franchisee wondering what’s really going on behind the curtain, this one’s a must-listen.💡 Actionable Takeaways:● Build real playbooks—don’t rely on the founder for everything● Automate your onboarding to eliminate friction and save time● Appoint a Franchise Business Coach to drive accountability● Prep franchisees with landlord-ready materials before they hit the market● Stop over-investing in sizzle when your operational steak is rawIf you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!

  21. 235

    Navigating The Pace of Your Growth

    Ever feel like you’re sprinting toward your next location only to realize you picked the wrong site? Or maybe you’re overanalyzing every option and missing out altogether? In this no-notes, off-the-cuff episode, Kyle opens up about a last-minute guest cancellation that turned into something even better: a raw, honest breakdown of the tension between moving fast and moving smart when growing a franchise. Packed with real stories, hard-earned lessons, and a tactical framework you can actually use, this one’s for every franchisee trying to balance growth with good decisions.💡 Actionable Takeaways:● Build your own site scoring model and stop relying on gut feel● Prep your personal financials like a pro even if your franchisor doesn’t● Use AI and location analytics to make better, faster real estate decisions● Don’t spray LOIs—target, commit, and negotiate with leverage🎯 Who This Episode Is For:● First-time franchisees unsure when to pull the trigger● Franchise operators stuck between urgency and uncertainty● Growth-minded owners looking to scale without losing their shirts● Anyone who’s tired of playing guessing games with real estateIf you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!

  22. 234

    Pizza Powerhouse: Inside the Mind of an Unconventional Franchise CEO

    Think you need years of restaurant experience to run a successful franchise? Think again. Today, Kyle sits down with Carl Comeaux, the CEO of Crust Pizza Co., one of the fastest-growing pizza brands in the Southeast. Carl’s journeyfrom personal trainer to smoothie entrepreneur is anything but conventional. Packed with actionable insights on strategy, culturebuilding, franchising, and leadership, Carl’s story proves there’s no single path to restaurant success.💡 Actionable Takeaways:Leveraging diverse experiences to drive innovative leadershipBuilding and nurturing a strong, scalable company cultureEffective franchising strategies for rapid, sustainable growthCommon leadership pitfalls to avoid when scaling a restaurant brand🎯 Who This Episode Is For:Restaurant entrepreneurs looking to scale through franchisingLeaders seeking fresh perspectives on culture and strategyAnyone intrigued by non-traditional pathways to restaurant industry successOperators eager to learn how diverse backgrounds can fuel innovation and growthConnect with Carl on LinkedIn:https://www.linkedin.com/in/carl-comeaux-2ab87a3b/Learn more about franchising with Crust Pizza Co.https://www.crustfranchise.com/If you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!

  23. 233

    Considering a New Restaurant Location? Here's the Spreadsheet You Didn't Know You Needed

    Still relying on gut feelings and scattered notes when selecting your restaurant’s next location? In this practical, hands-on episode, Kyle walks you through his "Location Viability Calculator and Site Tracker," tools he personally uses to guide restaurant brands to profitable, data-driven real estate decisions. Learn how to systematically assess site viability, track important details, and confidently scale your restaurant without risking what you’ve already built.Key Conversations:The critical criteria you must evaluate before signing a leaseHow to remove emotional bias from your site selection processLeveraging free tools and resources to gather key market dataThe real cost of ignoring detailed site analysis and relying solely on broker flyersWhy tracking and rating potential sites systematically can be the difference between success and failure💡 Actionable Takeaways:Step-by-step guide to using Kyle’s custom Location Viability CalculatorEasy-to-implement methods for gathering demographic and market-specific dataStrategies for effectively comparing multiple potential locations side by sideCommon site-selection pitfalls and how to avoid them🎯 Who This Episode Is For:Restaurant entrepreneurs looking to expand into new locationsOperators seeking a more systematic, data-driven approach to real estateMulti-unit managers who need consistent tools for site evaluationAnyone considering signing a restaurant lease who wants to avoid costly mistakesDownload the FREE Location Viability & Site Tracker here!Want a second opinion on site?Are you considering a site and want a Custom Site Analysis? Schedule a 15min call here - and we can talk through the details.If you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  24. 232

    Your Guide to Debt-Free Growth w/ Johann Moonesinge, CEO | InKind

    Think restaurant financing has to mean crippling debt or invasive investors? Think again. In this weeks conversation, Kyle sits down with Johann Moonesinghe, founder and CEO of InKind, a revolutionary financing model reshaping how restaurants grow and succeed. Johann shares his unique journey from tech entrepreneur to restaurant owner, and reveals how InKind has infused nearly $392 million into top-tier restaurants without the strings attached by traditional lending. From creating vibrant dining experiences at his own restaurants to funding celebrated groups like José Andrés, Johann is redefining financial sustainability in hospitality.💡 Actionable Takeaways:Evaluating alternative financing solutions to boost your restaurant's profitability.Understanding the true cost of traditional lending vs. revenue-based models.How to strategically use funding to enhance guest experience and grow sustainably.Pitfalls to avoid when choosing financial partners for your restaurant.🎯 Who This Episode Is For:Restaurant owners frustrated with traditional financing methods.Operators seeking innovative solutions for sustainable growth.Investors and entrepreneurs looking to understand cutting-edge financial strategies in hospitality.Anyone passionate about the future of restaurant growth and sustainability.Connect with Johann on LinkedIn:https://www.linkedin.com/in/moonesinghe/Check out InKind Capitalhttps://inkindcapital.com/If you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  25. 231

    The $5M Restaurant Startup Taking on Labor, Real Estate, and Delivery All at Once

    Is it time to rethink how restaurants are built—literally from the ground up?On this episode Kyle sits down with Nipun Sharma, CEO and co-founder of Appetronix, to talk about how robotics, AI, and first-principles thinking are completely transforming what a “restaurant” can be. With nearly two decades of global food experience and a sharp eye for operational pain points, Nipun is leading the charge with fully autonomous restaurant pods that slash labor, rent, and delivery inefficiencies—all while delivering chef-quality food.From launching in Columbus Airport with Donato's Pizza to raising funds in a post-hype market, Nipun shares how thinking like a restaurant operator—not a tech bro—is what sets Appetronix apart.💡 Actionable Takeaways:The future of food service isn’t Jetsons—it’s profit-driven designAutomating a bad system won’t fix the economics—start from zeroUse AI for food quality, inventory prediction, and real estate strategyChoose launch partners based on food credibility, not noveltyEmbrace automation as an extension of hospitality, not a replacement🎯 Who This Episode Is For:Franchise executives exploring automation for expansionReal estate developers seeking 24/7 food solutionsRestaurant tech investors evaluating next-gen platformsOperators struggling with labor costs, late-night coverage, or staffing gapsFood founders rethinking traditional kitchensConnect with Nipun on LinkedIn:https://www.linkedin.com/in/nipun-sharma-to/Appetronix Websitehttps://appetronix.com/If you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  26. 230

    Real Estate, Risk & Resilience: The Franchise Lessons You Can’t Ignore w/ Chris Olexa | CEO, Aspire 2B Hospitality Group

    From a challenging upbringing to becoming the CEO and founder of Aspire 2B Hospitality Group, Chris Olexa shares his entrepreneurial journey. Chris dives deep into his franchising experiences, with Quiznos and Buffalo Wild Wings, offering practical insights and hard-earned lessons. He emphasizes resilience, the significant influence of sports on his business mindset, and strategic methods for evaluating franchise opportunities. Chris candidly discusses balancing ambition with family responsibilities, navigating the complexities of franchise real estate, and maintaining strong leadership and team engagement. Packed with real-world advice, this episode is essential for anyone interested in getting ahead in the franchise space.💡 Actionable Takeaways:Conduct comprehensive market analyses before franchise expansionEmbrace resilience to effectively handle business setbacksPlan carefully to balance aggressive growth with financial stabilityFoster a strong team environment for sustained operational success🎯 Who This Episode Is For:Aspiring and current restaurant franchise ownersFranchisors dealing with expansion and real estate challengesEntrepreneurs seeking advice on balancing work-life dynamicsIndividuals interested in applying sports psychology to businessConnect with Chris on LinkedIn:https://www.linkedin.com/in/chris-olexa-2580151a6/Aspire 2B Podcasthttps://podcasts.apple.com/us/podcast/aspire2b-podcast/id1657424112Follow Aspire 2B on Instagramhttps://www.instagram.com/aspire2bhospitality/If you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  27. 229

    Purpose-Driven Profits: Turning Vietnamese Heritage Into America's Next Hot Franchise

    From courtroom to kitchen: in this episode, Kyle sits down with Denise Tran, the visionary founder and CEO who traded her law career for the high-stakes world of restaurant entrepreneurship. Hear the raw, unfiltered story behind Bun Mee's journey from passionate concept to scalable franchise powerhouse. Denise pulls back the curtain on how her Vietnamese heritage shapes every aspect of her business, the unexpected challenges of airport locations, and the critical systems that transformed her personal passion into a replicable model. If you've ever dreamed of turning your cultural food heritage into a thriving restaurant brand, this conversation delivers both the inspiration and the practical blueprint you've been searching for.💡 Actionable Takeaways:How to define your purpose before launching a restaurant conceptCritical steps for standardizing operations when preparing to scaleFinancial preparation strategies that prevent common growth disastersThe real estate lessons Denise learned the hard way (so you don't have to)How to navigate market differentiation in an increasingly competitive landscape🎯 Who This Episode Is For:First-time restaurant entrepreneurs looking for a realistic roadmapEstablished operators considering the franchise modelRestaurant owners navigating cultural representation in their conceptsAnyone interested in the intersection of personal heritage and commercial foodOperators evaluating airport or non-traditional location opportunitiesConnect with Denise on LinkedIn:https://www.linkedin.com/in/denise-tran-aa97734/Follow Bun Mee on IG:https://www.linkedin.com/in/denise-tran-aa97734/Interested in learning more about becoming a franchisee at Bun Mee? https://bunmee.co/franchiseIf you enjoyed this episode, can we ask a small but mighty favor?Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  28. 228

    Building and Leveraging Your Authentic Personal Brand w/ Josh Halpern | CEO, Big Chicken

    Is your personal brand helping or hurting your restaurant's growth? In this candid conversation, Kyle sits down with Josh Halpern, the driving force behind Big Chicken, to explore the powerful intersection of personal branding and franchise success. From navigating the influence of celebrity partner Shaquille O'Neal to making tough decisions about franchisee selection, Josh shares unfiltered insights on building an authentic leadership presence that resonates with partners, customers, and communities. Whether you're a single-unit operator or managing multiple concepts, this episode reveals why your personal brand might be the most undervalued asset in your restaurant portfolio.Key Conversations:How authenticity in leadership creates accountability throughout an organizationThe delicate balance of managing your personal brand alongside your restaurant brandWhy shared values trump experience in franchisee selectionHow Shaquille O'Neal's personal brand influences Big Chicken's business decisionsThe critical role community connection plays in sustainable franchise growth💡 Actionable Takeaways:Practical approaches to developing an authentic leadership presenceCommon personal branding pitfalls that restaurant leaders should avoidStrategic real estate considerations that align with your brand valuesHow to leverage your personal presence to strengthen business relationshipsTechniques for maintaining open communication across multi-unit operations🎯 Who This Episode Is For:Restaurant owners looking to strengthen their leadership presenceFranchise operators navigating growth challengesMulti-unit leaders building systems for communication and accountabilityIndependent restaurateurs considering franchise opportunitiesAnyone interested in the human side of restaurant business successIf you enjoyed this episode, can we ask a small but mighty favor? Taking 30 seconds to subscribe and/or leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more operators and franchisors who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  29. 227

    Deal Diaries | Vol. 2

    Think finding the perfect restaurant location is just about foot traffic and rent? Think again. In this revealing Deal Diaries episode, Kyle pulls back the curtain on the high-stakes world of commercial real estate for franchisees, taking you behind the scenes of a challenging Long Island City deal. From soaring rents to new development complexities, this real-world case study showcases the unexpected obstacles that can derail even the most promising location. Whether you're a seasoned operator or planning your first expansion, this episode delivers invaluable insights on navigating today's competitive real estate landscape.Key Conversations:• The unique challenges franchisees face in premium urban markets• How rising rent trends are reshaping location strategies in NYC• The hidden complications of securing space in new developments• Why timing and market knowledge can make or break a deal• The strategic pivot that led to exploring Brooklyn alternatives💡 Actionable Takeaways:How to properly assess if a hot market is actually right for your conceptTactics for strategic positioning when negotiating in competitive areasRed flags to watch for when considering spaces in new developmentsWhen to walk away from a location that looks perfect on paperHow to adapt your expansion strategy when market conditions shift🎯 Who This Episode Is For:Franchisees planning their next locationIndependent operators considering expansionRestaurant groups evaluating new market entryReal estate decision-makers in the food service industryAnyone fascinated by the real-world complexities of restaurant dealsIf you enjoyed this episode, can we ask a small but mighty favor? Taking 30 seconds to leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more restaurant operators who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  30. 226

    Deal Diaries | Vol. 1

    Ever had that perfect space slip through your fingers? In this raw and revealing episode, Kyle takes us behind the scenes of a deal that went from "sure thing" to "sh*t canned" in a blink of an eye. It's a nail-biting journey through the trenches that'll definitely have you shouting advice at your speakers – complete with unexpected plot twists, funding f*ck ups, and a landlord who wasn't exactly sitting by the phone. If you've ever wondered why securing that perfect location feels like an emotional rollercoaster, this story exposes all the thrills, spills, and behind-the-scenes drama that never makes it into the lease agreement.Key Conversations:• Why timing is everything when dealing with NYC landlords (especially post-pandemic)• The funding delay domino effect that ruins more deals than you'd imagine• How competing concepts swoop in when you're stuck in decision paralysis• The crucial negotiation moments where everything change💡 Actionable Takeaways:The "golden window" for making decisions in competitive marketsHow to keep landlords engaged when facing inevitable delaysAlternative funding strategies when traditional methods move too slowlyThe communication approach that keeps deals alive during uncertainty🎯 Who This Episode Is For:First-time restaurant operators navigating lease negotiationsFranchisees expanding into competitive marketsRestaurant groups looking to avoid costly real estate mistakesAnyone who's ever lost a perfect location and wondered whyIf you enjoyed this episode, can we ask a small but mighty favor? Taking 30 seconds to leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more restaurant operators who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  31. 225

    AI-Powered Success: The Tools Transforming Today's Most Profitable Restaurants

    Still think AI is just for tech bros and Silicon Valley startups? In this episode Kyle breaks down how artificial intelligence is quietly revolutionizing restaurants right now - from mom-and-pops to major chains. Forget the hype; this is more than just messing with ChatGPT, we're talking practical, profit-boosting processes that are changing how the smartest operators run their kitchens, manage their teams, and provide better customer service. If you've been dismissing AI at your restaurant, this episode might be your much-needed wake-up call.MASTERMIND IS HERE!! SCHEDULE YOUR FREE CALLIf your looking to grow this year, and are struggling to make sense of the the market, or if your stuck in endless negotiations - my weekly Real Estate Mastermind, might be for you -Schedule your FREE call today!Connect with Kyle on Instagram or shoot him an email at [email protected] for real-time advice on your franchise real estate journey.💡 Actionable Takeaways:Where to start with AI if you're completely new to it (without breaking the bank)How to evaluate which AI solutions actually deliver ROI for your specific operationThe right questions to ask vendors when they pitch you AI productsCommon implementation mistakes that doom restaurant AI projects🔥 Notable Quote:"The restaurants winning with AI aren't the ones with the fanciest tech - they're the ones solving real operational headaches that have been bleeding money for years. This isn't about robots flipping burgers; it's about finally fixing the broken parts of our business model."🎯 Who This Episode Is For:Restaurant operators tired of hearing about AI but unsure what it means for themMulti-unit leaders looking for competitive advantages in operationsIndependent restaurateurs wanting affordable tech solutionsAnyone who wants to understand the future of restaurant operationsIf you enjoyed this episode, can we ask a small but mighty favor? Taking 30 seconds to leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more restaurant operators who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  32. 224

    Unconventional Growth Strategies: How Walter's Hot Dogs Built a 106-Year Empire

    What happens when a family recipe becomes a cultural icon? In this episode, we dive into the 100+ year journey of Walter's Hot Dogs, where tradition meets innovation in the most delicious way possible. From their secret blend to food trucks and beyond, Gene-Christian Baca shares how they've kept the family legacy intact while being flexible and creative in evolving their business model. If you've ever dreamed of turning your family's culinary traditions into a thriving business, this conversation serves up equal parts inspiration and practical wisdom.MASTERMIND IS HERE!! SCHEDULE YOUR FREE CALLIf your looking to grow this year, and are struggling to make sense of the the market, or if your stuck in endless negotiations - my weekly Real Estate Mastermind, might be for you -Schedule your FREE call today!Connect with Kyle on Instagram or shoot him an email at [email protected] for real-time advice on your franchise real estate journey.Key Conversations: The "secret sauce" behind surviving over a century in the competitive food business Food truck tales: From permit nightmares to unexpected triumphs Why Goldbelly and shipping changed everything for this local legend The family's decision to license rather than franchise (and the lessons learned) How a humble hot dog stand became woven into thousands of family memories 💡 Actionable Takeaways: How to maintain quality standards while scaling a food business Smart approaches to licensing vs. franchising for food concepts Balancing tradition with innovation when growing a heritage brand Leveraging e-commerce to take a local food business national🔥 Quote:"We're not just selling hot dogs – we're selling the memories people make while eating them. That's been true for over a hundred years, whether it's at our original stand, from our trucks, or shipped to your doorstep."🎯 Who This Episode Is For: Restaurant owners looking to expand beyond their four walls Family business operators navigating growth while preserving legacy Food entrepreneurs interested in licensing and e-commerce opportunities Anyone fascinated by the stories behind iconic local food institutionsIf you enjoyed this episode, can we ask a small but mighty favor? Taking 30 seconds to leave a review truly changes everything for an independent podcast like ours.Here's why: Each review not only makes our day (seriously, we screenshot and share them with the whole team), but it also helps new listeners discover Closed Monday when they're searching for restaurant growth content.The algorithm gods favor podcasts with active reviews, and your words help us climb those charts and reach more restaurant operators who could benefit from these conversations.Whether it's a quick star rating or a few words about what you found valuable, your review helps us continue bringing you these expert conversations week after week.Thank you for being part of our community. We're building something special here, and your support makes all the difference!Thanks,Kyle

  33. 223

    Don't Sign That Franchise Agreement Until You Ask These 8 Questions!

    Ever wonder why some franchise locations crush it while others struggle from day one? In this no-nonsense episode, real estate veteran Kyle pulls back the curtain on the questions potential franchisees NEED to ask but often don't. Kyle shares the real talk on what makes or breaks franchise real estate support. Whether you're eyeing your first franchise or adding to your portfolio, this episode could save you from a six-figure mistake.Key Conversations:• Why some franchisors' "hands-off" approach to real estate could be a major red flag• The truth about territory protection (and why the old "mile radius" model is dying)• How modern franchisors are using AI to slash site selection timelines• The "Amazon Era" problem: When old-school real estate meets new-school expectations• Real stories of franchisee territory conflicts and how to avoid them💡 Actionable Takeaways:- The crucial documents every serious franchisor should provide (and what to do if they don't)- How to spot the difference between good and bad real estate support systems- Timeline realities: What "6 months to open" really means in today's market- Escape routes: What to negotiate when you can't find a site🔥 Notable Quote:"You do not want to be feeling like you're out there on your own. Something that's available today is not going to be available tomorrow. If you have to wait on somebody from the franchisor to get back to you... it's not going to cut it."🎯 Who This Episode Is For:- First-time franchise investors doing their due diligence- Multi-unit operators evaluating new brands- Franchise development teams looking to improve their real estate support- Anyone navigating franchise site selection and territory agreementsMASTERMIND IS HERE!! SCHEDULE YOUR FREE CALLIf your looking to grow this year, and are struggling to make sense of the the market, or if your stuck in endless negotiations - my weekly Real Estate Mastermind, might be for you -Schedule your FREE call today!Want more insider knowledge? Connect with Kyle on Instagram or shoot him an email at [email protected] for real-time advice on your franchise real estate journey.Next Week: Don't miss our deep dive into negotiation strategies - you won't want to miss this one! 🎯

  34. 222

    The 42 Square Feet That Can Make or Break Your Digital Sales

    Ever wonder why some restaurants handle mobile orders like a well-oiled machine while others feel like organized chaos? In this eye-opening episode, Kyle breaks down why your pickup area might be the hidden trouble spot you never knew you had. From delivery drivers blacklisting your restaurant to customers doing the awkward hover-dance by your counter, Kyle shares the real talk on fixing these common headaches. Key Topics: The "million-dollar corner" - Why the 42 square feet by your front door could make or break your off-premise business What Kyle learned from watching hundreds of confused DoorDash drivers (it's not pretty) Simple fixes that turn pickup chaos into smooth operations Why traditional restaurant design is failing in the digital order era The surprising impact of pickup design on in-store sales 💡 Actionable Takeaways: Quick wins for improving your current pickup space without a major renovation The ideal layout that works for both third-party drivers and customers Tech solutions that actually help (and which ones to avoid) How to calculate if your pickup area is costing you money 🎯 Who This Episode Is For: Multi-unit operators struggling with mobile order efficiency Restaurant owners planning new locations or renovations Operations teams looking to boost off-premise sales Anyone dealing with pickup area bottlenecks Listen now wherever you get your podcasts. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: Closed Monday Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  35. 221

    From Red Sauce to Green Juice: When a Brooklyn Restaurant Family Goes Franchise

    A lot of independent restaurant families look at franchising like it's the dark side. But what happens when a father-son team with 50 years of Italian restaurant experience decides to make the switch? James and Mike Simone had a beloved Brooklyn spot for 20 years. Good sauce, cold drinks, and most importantly - great neighborhood vibes. Then COVID hit. After losing everything, they had a choice: rebuild their independent empire, or try something completely different. In this episode, we sit down with James and Mike to talk about their surprising journey from classic Italian restaurateurs to health-focused franchise operators. We get into: Why they chose franchising over another independent spot (hint: it wasn't just about the money) How they picked their concept and territory The real differences between running your own joint vs. being part of a system Their ambitious plans for Westchester What it's like working with dad/son when everything's on the line Plus, some wild stories about their Brooklyn days, including how they turned their restaurant into the unofficial staff cafeteria for Barclays Center (and scored some amazing concert tickets along the way). Come for the business insights, stay for the family dynamics and real industry talk. This one's for anyone who's ever thought about making a major pivot in the restaurant world. Listen now wherever you get your podcasts. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: Closed Monday Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  36. 220

    Looking Beyond the AUV : Smarter Systems For Franchise Growth w/ Jeff Fenster | Founder & CEO of everbowl

    Just when we think we understand how to scale a franchise, someone comes along and completely flips the playbook on its head. Enter Jeff Fenster, Founder & CEO of everbowl who looked at the traditional franchise model and said... checks notes... "Nah, I'm just going to build everything myself"? Excuse me? A franchise founder who manufactures their own equipment, runs their own construction company, AND imports their own ingredients? That's exactly what happened at Ever Bowl, and the results are kind of mind-blowing. We're talking 60% lower build-out costs, two-year payback periods, and franchisees actually making money (imagine that!). But here's the real kicker - while everyone's chasing fancy AUVs and store count milestones, Jeff's over here focusing on something revolutionary in franchising: actual profitability. Wild concept, right? In this episode, we dive into how Jeff built this vertically integrated franchise powerhouse, why he thinks AI is about to turn site selection on its head, and what it really takes to hit that elusive 100-unit milestone that only 4% of franchises ever reach. Plus, he shares some brutally honest advice about what you should be asking (but probably aren't) before signing that franchise agreement. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: Closed Monday Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  37. 219

    Never Get Burned Again: A Guide to Site Selection Red Flags

    In this episode, Kyle discusses essential strategies for evaluating shopping centers before signing a lease. He shares real-life experiences and emphasizes the importance of due diligence to avoid costly mistakes. Get your pen and paper or your Ipad - this conversation will equip you with the knowledge needed to make informed decisions and protect your investment. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: Closed Monday Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  38. 218

    How to Evaluate and Scale Your Business in 4 Weeks

    In this episode, Kyle discusses the importance of evaluating past performance and setting new goals for growth as we enter 2025. He introduces the 3M framework, which focuses on Money, Management, and Market, to help operators assess their business effectively, and plan for growth. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: Closed Monday Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  39. 217

    Southern Hospitality and Some Next Level Tech | Mike Ball, VP of Operations, Vicious Biscuit

    In this episode, Kyle sits down with and Michael Ball discuss the challenges and experiences in the restaurant industry, the importance of technology integration, and the balance between hospitality and technology. Michael shares his journey from pizza delivery to leadership roles, emphasizing the significance of creating a positive customer experience and adapting to changing circumstances in the industry. The discussion also covers the significance of digital presence, training technology, and the challenges of staffing in the restaurant industry. Looking ahead, Ball outlines ambitious growth plans and the unique franchising opportunities available at Vicious Biscuit. Exclusive Partner Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  40. 216

    Building A Brand Centric Restaurant | Sebastian Stahl, Founder & CEO, Breadth - Strategic Restaurant Marketing

    In this weeks episode Kyle sits down with Sebastian Stahl - the visionary CEO and founder of Breadth, a strategic restaurant marketing agency. With over 17 years of unwavering dedication to the hospitality industry,Sebastian's journey has been characterized by a fervent passion for helping transform restaurants with a focus on long-term success. His extensive experience includes owning and operating multiple restaurant concepts and serving as the esteemed Head of Marketing and Partner at an award-winning restaurant group in South Florida. Sebastian's illustrious trackrecord speaks volumes about his expertise, as he has played a pivotal role in transformingnumerous restaurants across the country, driving remarkable revenue growth.and delve into the complexities of the restaurant industry. Sebastian shares valuable insights from his journey as a restaurant owner and marketing agency founder, emphasizing the importance of systems, scaling strategies, and the challenges of franchise marketing. They discuss the role of technology and AI in enhancing restaurant operations while maintaining a human touch. Sebastian is also the author of The Restaurant Marketing Insider and the host of the podcast Restaurant Leaders Unplugged. Exclusive Partner Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  41. 215

    Your Restaurant Staff Doesn't Want More Money -They Want These 3 Things Instead

    In this weeks episode, Kyle sits down with D.J. Costantino to discuss insights from the 7Shifts 2025 Restaurant Workforce Report. D.J. Costantino is a writer, marketer, and podcast host based in Atlanta, Georgia. D.J. is currently a content marketer for 7shifts, a restaurant software company, where he writes for the company blog and hosts the in-house Pre-Shift Podcast. The Pre-Shift features guests from all across the restaurant industry and has been streamed more than 60,000 times since 2021. DJ is a journalist by trade, and has written extensively about the restaurant industry for a decade.They explore the challenges faced by restaurant managers, the importance of flexible scheduling, and the impact of wage differences across regions. The discussion also touches on the evolving landscape of tipping and how restaurants are adapting to changing consumer preferences. In this conversation, Kyle Inserra and D.J. Costantino discuss the evolving landscape of the restaurant industry, focusing on the impact of rising costs, the shift towards smaller restaurant footprints, and the critical importance of employee benefits and retention strategies. They emphasize the need for restaurant owners to engage with their staff, understand their needs, and adapt to changing market dynamics to thrive in the future. Exclusive Partner Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  42. 214

    Rich Restaurant Owners All Use These 3 Formulas - And Now You Will Too

    In this episode, Kyle discusses three critical financial formulas essential for restaurant success: the Sales to Investment Ratio, Payback Period, and Rent Factor. The importance of these metrics in making informed decisions, attracting investors, and ensuring sustainable growth - can not be overstate The conversation provides practical insights into calculating these formulas and highlights common pitfalls to avoid in restaurant site selection Free Restaurant Financial Formula Calculator Pack - Click here! Takeaways Operators who track these formulas make better decisions and make more money. Sales to investment ratio is crucial for evaluating new locations. Payback period indicates how quickly an investment can be recovered. Rent factor should ideally be under 10% for sustainability. Realistic sales projections are essential to avoid financial pitfalls. Understanding total investment costs is critical for accurate calculations. Site inspections are necessary for due diligence before investment. Investors prioritize these three metrics when considering funding. Exclusive Partner Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  43. 213

    Franchise Marketing in the Digital Age | Devin Schneider, Director of Marketing & Tech, Jeremiah's Italian Ice

    In this episode, Kyle sits down with Devin Schneider, the Director of Marketing and Technology at Jeremiah's Italian Ice to discuss the strategies they are implementing to build their customer base in the digital era. Learn more about franchising with Jeremiah's Italian Ice by clicking here. Or email Rick Schanz at [email protected] Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  44. 212

    The Surprising Ways the Election Will Reshape Restaurant Expansion

    In this episode, Kyle discusses the significant impact of the presidential election on the restaurant industry, focusing on tax policies, labor market challenges, and the importance of automation and technology. He emphasizes the need for restaurant operators to adapt their growth strategies based on the election outcomes, particularly regarding expansion plans, site selection, and labor availability. The conversation provides actionable insights for navigating the changing landscape of the restaurant business in 2025 and beyond. Takeaways The presidential election will significantly impact restaurant growth strategies. Understanding tax policies is crucial for financial planning. Labor shortages are a pressing issue in the restaurant industry. Automation and technology are essential for future success. Restaurant operators must adapt to changing immigration policies. Site selection should consider labor availability and wage laws. Planning for expansion should start early in 2025. Ghost kitchens may become a viable option for many restaurants. Flexibility in lease agreements is important for navigating uncertainty. Operators need to prioritize their market strategies based on political outcomes. Exclusive Partner Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  45. 211

    Why Your Gut Feeling About Restaurant Growth is Dead Wrong (And What to Do Instead)

    It's a new day for Closed Monday. We are now the only podcast focused strategic growth for your restaurant. In this episode Kyleshares his journey from being a dishwasher to a restaurant consultant, emphasizing the importance of data-driven decision-making in the restaurant industry. Takeaways Every restaurant owner faces doubts and challenges. Kyle's journey illustrates the potential for growth in the industry. Data is crucial for making informed business decisions. Understanding customer behavior can drive success. Location can significantly impact a restaurant's performance. Silly mistakes can lead to major consequences in business. Successful growth requires thorough research and analysis. The restaurant industry is evolving with delivery services. Franchisees need to understand their financial metrics. Community support is vital for restaurant owners. Exclusive Partner Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  46. 210

    Designing Your Life in Hospitality w/ Christin Marvin, Hospitality Catalyst & Author

    In this episode, Kyle sits down with Christin Marvin to discuss the transformative journey of Christin from a high-pressure restaurant career to a more balanced lifestyle. They explore the impact of alcohol on personal health, the importance of mental fitness, and the challenges of leadership in the restaurant industry. Christin shares her experiences with burnout and the pivotal moments that led her to become a coach, emphasizing the need for self-awareness and boundaries in both personal and professional life. The discussion culminates in the announcement of Christin's upcoming book, "The Hospitality Leaders Roadmap" which aims to provide resources for restaurant leaders. Score your copy of Christin's new book here! Interested in Accelerating Your Team’s Leadership Development - check out Christin's workshops here. Exclusive Partners Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try ⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠⁠ for FREE! Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  47. 209

    Sh*t Yeah! Building Restaurants with Heart and Hustle w/ Chris Smith | Co-founder & CEO, Zunzi's & Zunzibar

    In this episode, Chris Smith, Co-Founder & CEO of Zunzi's, and Founder of Zunzibar shares his journey from studying finance to becoming a successful franchisee and entrepreneur in the restaurant industry. He discusses the challenges and lessons learned while building his restaurant empire, and the creation of a unique brand culture centered around the 'Sh*t Yeah' philosophy. Chris emphasizes the importance of relationships with customers and team members, the mission behind his brand, and the significance of community engagement through initiatives like Zunzi Fest. He also outlines his vision for future growth and expansion in the franchising space, focusing on finding the right partners and creating a loyal fan base. Exclusive Partners Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try ⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠⁠ for FREE! Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  48. 208

    The Evolution of Restaurant Media w/ Jeanne Muchnick, Food & Dining Reporter at The USA Today Network

    In this conversation, Kyle sits Jeanne Muchnick, the food and dining reporter for The Journal News and lohud.com, part of the USA Today Network. about her journey in the food industry, the impact of COVID-19 on restaurants, and the evolving dining scene in Westchester. They discuss the challenges faced by restaurateurs, the importance of social media in food reporting, and the nostalgia associated with beloved dining establishments. Jeanne shares insights on current trends, the role of traditional media, and the dynamics of restaurant closures, emphasizing the need for better communication between restaurant owners and the press. Exclusive Partners Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try ⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠⁠ for FREE! Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  49. 207

    Expanding The Brand & Preserving The Family Legacy w/ Kevin Gagliard | Director of Operations at Frank Pepe Pizzeria Napoletana

    On this episode we are joined by Kevin Gagliard, the Director of Operations at the iconic Frank Pepe Pizzeria Napoletana. Frank Pepe's is a family-owned and operated pizza restaurant that has been serving their famous pies since 1925. They are known for their innovative pizzas, including the original Tomato Pie and the White Clam. The passion and love for the product and the business is evident in their attention to detail and commitment to quality. The expansion of the brand has been focused on recreating the same experience and taste of the original location in New Haven. The family is still heavily involved in the growth and oversees the operations to ensure the legacy of their grandfather, Frank Pepe, is preserved. Exclusive Partners Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try ⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠⁠ for FREE! Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

  50. 206

    Should Your Restaurant Have A Podcast?

    With over 40 years in the restaurant industry, Chris Tripoli has been instrumental in expanding successful chains, founding his own restaurant company, and developing award-winning establishments. He consults on concept development and growth, contributing to RestaurantOwner.com and Restaurant Start-up & Growth Magazine. Chris recently joined "The Restaurant Clinic" and continues to host the "Corner Booth" podcast, featuring candid conversations with today's restaurant entrepreneurs. Chapters 00:00 From City Boy to Nature Lover 06:30 The Importance of Work-Life Balance 12:36 The Restaurant Clinic 14:43 Essential Leadership Qualities 17:45 Navigating Trends in the Industry 22:07 The Power of Hospitality 25:03 Defining Roles and Goals for Growth Strategies 28:02 Harnessing Technology for Improved Operations 32:07 The Benefits of Having a Podcast Exclusive Partners Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try ⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠⁠ for FREE! Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!

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ABOUT THIS SHOW

Ever wonder what it really takes to go from one location to ten? Every Monday, top restaurant operators share their actual playbooks for scaling - from site selection and systems to funding and team building. No basics, no fluff – just real conversations about what works (and what doesn't) in multi-unit growth.

HOSTED BY

Kyle Inserra

CATEGORIES

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