Dear comms...

For the final episode of our storytelling series, we’re pulling everything together into ten practical, no-nonsense tips you can use straight away. Whether you’re trying to spark action, shift behaviour, calm nerves, or get leaders on board, these are the essentials every communicator needs. We’ll even give you tips on how to sell storytelling into even the most sceptical leader. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Think your organisation is story-free? Think again! In this episode, we’ll show you where you can find stories and how you can connect them to action. We’ll look at Steve Denning’s eight narrative patterns and look at why your stories aren’t working the way you want. By the end of this episode, you’ll know where to look for stories and how to choose one that’ll actually work. If you'd like a copy of Steve Denning's narrative patterns, get in touch with [email protected] and we'll send them through.Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

You’ve done your prep. You’ve survived the science. Now it’s time to actually build a story. Hoorah! In this episode, we break down the six key ingredients every story needs — from characters and conflict to that all-important “secret weapon.” We’ll show you how to use a simple narrative arc that works for any corporate message (yes, even launching a new data management system). An episode which includes lions, Jiminy Cricket, and Gandalf.If you'd like the full storytelling structure, get in touch with [email protected] and we'll send it your way.Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

In the second episode of our storytelling series, we’re still not letting you write anything. Nope, we’re heading into your brain first. In this episode, we unpack the science behind why storytelling works — and why facts alone won’t make people care. From cavemen to cortisol, dopamine to data, we explore how stories light up your brain and why numbers need meaning. Motto of the episode: “you can’t bore people into caring.”Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Everyone loves to say “we need a story.” Fewer people stop to ask why. In this first episode of our five-part storytelling series, we take a step back from the shiny stuff — the metaphors, the structure, the hero’s journey — and talk about the prep that actually makes stories work.We’ll unpack why audience and objective are your storytelling anchors, why content pillars are your secret weapon, and how to make sure your stories don’t just sound good, but do good. Expect cake metaphors, gentle myth-busting, and a few home truths about what most corporate storytelling gets wrong.Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Government affairs is something that used to be done behind closed doors (or over long lunches). Not anymore. In this special bonus episode, we're joined by Katarina Wallin Bureau - General Manager of Strategic Relations at Microsoft - to unpack how government affairs, communications, purpose, and influence now sit firmly on top of each other. Katarina shares what effective policy engagement  looks like, why purpose only matters if it shapes  decisions, and the courage it takes to challenge leaders when their actions don’t match their narrative.Connect with Katarina on Linkedin hereImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

If you’ve ever wished for a crisis handbook you could keep in your top drawer - this is probably as close as it gets. In the final episode of our Crisis Series, we bring everything together into ten practical rules to help you lead, communicate, and stay sane when things go very wrong.Whether you’ve been with us since the first episode or you’ve skipped straight to the cheat-sheet, this conversation is your crisis kit bag in 15 minutes.Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

The headlines have faded, but the real work’s only just beginning.In this episode, Imogen and Amanda look at what happens once the immediate crisis has passed - and how to rebuild trust for the long term. They share their three Rs framework - review, rebuild, reassure - and unpack what meaningful recovery looks like in practice: visible leadership, clear communication, and consistent follow-up. With lessons from Volkswagen’s slow road back and a few honest reflections on what companies often skip, this conversation is about turning recovery into resilience.Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

What do you say when everything’s going wrong — and how do you say it without sounding like a corporate robot?In this episode of Dear Comms…, Imogen and Amanda dig into the language of crisis. From holding statements and empathy to legal sign-off and tone, they explore what makes a message land when the pressure’s on. Expect practical frameworks (the four Cs: concern, control, clarity, commitment), a few “please never say this” examples, and a reminder that silence and legalese can do more damage than the crisis itself.Useful info: WINSAmerican Airlines (2025 midair collision) After a tragic midair collision, American Airlines swiftly activated its crisis plan. CEO Robert Isom delivered a heartfelt video within hours, expressing condolences and promising transparency during the investigation. The response was praised for its empathy and clarity and reputation metrics stayed steady.AxiosLondon Drugs (2024 cyberattack) When a ransomware attack forced temporary closures, the retailer communicated promptly with customers and staff. They engaged cybersecurity experts, maintained pharmacy access, and issued transparent updates - preserving trust in a tough moment.solvcommunications.caJet2 TikTok response (2025)When Jet2’s jingle “Nothing beats a Jet2 holiday” was hijacked on TikTok to highlight travel chaos, their agile response won hearts. Rather than push back, they leaned into the meme -posting tongue-in-cheek content, engaging creators, and restoring engagement.PR.coFAILSCS Energy (2025 power station explosion) After a blast, internal holding statements remained unpublished for nearly a week, despite being prepared. The delay sparked public outcry and internal shakeups, revealing a breakdown in both corporate culture and trust.The Courier-MailSocial Media Tone Gone Wrong: British Museum (2024) A tongue-in-cheek meme aimed at riding a TikTok trend backfired spectacularly when the comment about women visiting exhibitions to meet men was labelled sexist. Their delayed apology only made matters worse.American Eagle “Great Jeans” campaign (2025)An ad intended as a playful pun ("Genes"/"Jeans") sparked fierce backlash for perceived eugenic undertones. Their dismissive response—“It’s about the jeans”—only amplified the criticism and drove media uproar.PR.coAstronomer’s Kiss-Cam Scandal (2025)At a Coldplay concert, Astronomer Inc.'s CEO was caught on a public kiss-cam with the head of HR. The incident triggered questions about ethics and workplace culture. Their unprepared reaction and lack of transImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

In the second episode of our crisis comms series, we're now in the thick of it. The phone's ringing, your inbox is having a meltdown, and someone's just uttered "Crisis Team - Assemble!)We'll break down how you handle those first chaotic hours, how to tell if it’s really a crisis or just a very noisy issue, and why the best teams make decisions fast (and avoid endless committee debates). We'll chat about holding statements, social media spirals, and the importance of a good crisis log. Plus, the importance of practice, practice, and practiceImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

When a crisis hits, it’s rarely out of the blue. In the first episode of our crisis comms series, we'll look at “before”. Before it all goes wrong, that is. We'll explore how to spot trouble early, prepare your teams, and protect your reputation.We'll talk about slow-burn issues, how to create a culture where people are happy to speak up, and give you some practical tools you can put in place right away. Whether it’s supplier problems, social media storms, or tone-deaf comms, this one’s about turning gut instinct into good systems.Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Why is it that leaders still flinch when they hear the word “storytelling”? And why do comms teams so often find themselves fighting to prove it isn’t just fluff? In this episode of Dear Comms…, we sit down with Rachael Warner — comms trainer, writer, and founder of what she calls “zero-bullshit communications” — to unpack the myths, fears, and real opportunities around storytelling at work.Together, we’ll explore why storytelling still gets side-eyed in leadership circles, what a good narrative actually looks like, and how internal comms can move from message service to strategic advisor. Useful links:Follow Rachael on LinkedIn here Subscribe to the Comms Nerd here Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Why does it always feel that comms and legal are at loggerheads when we’re meant to be protecting the same business? In this candid chat with Julian Hilton-Johnson (who's both an ex-lawyer and an ex-global comms lead), we unpack the tension. Legal precision vs public clarity, “sign-off” culture vs partnership, and risk avoidance vs opportunity. Expect practical fixes, horror stories, and why your WhatsApps may come back to haunt you. Spoiler: lawyers are humans too.Useful linksFollow Julian on LinkedinRead more about Purple Maze ConsultingGet to grips with Deepwater Horizon https://bryghtpath.com/deepwater-horizon-case-study/https://www.aboutresilience.com/a-deep-dive-into-bps-deepwater-horizon-spill-a-case-study/Get down with the kids and understand the whole Blake Lively discussionhttps://www.bbc.com/news/articles/cewxj0qw2p9ohttps://www.thecut.com/article/blake-lively-lawsuit-against-justin-baldoni-explained.htmlImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

You’ve spent years leading communications. You know how to shape a message, manage a crisis, coach leaders,  bring clarity where there’s chaos. But what if all that experience was just the beginning — and your next chapter looked nothing like your current one? In this episode of Dear Comms…, we talk to Jocelyn Penque-Saunders, a former global comms leader who walked away from the corporate world to become a dating coach. Yes, really. We explore: How comms skills — from storytelling to audience insight — transfer far beyond the boardroom Why identity and purpose matter more than job titles What it takes to leap into something new Whether you’re feeling restless, burned out, or just curious about what’s possible, this conversation is your reminder that there is life after comms — and it might be somewhere completely different to what you imagined. Useful links: Follow Jocelyn on Linkedin hereFind out more about Dating Breakthrough hereDiscover the Dating Classroom hereImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

When you think politician, you don't often think "honesty, transparency, straight answers"... but that doesn't mean that there's nothing to learn from our political friends. In this episode, we’re joined by Daisy Powell-Chandler, political strategist turned corporate comms adviser and host of Why Everybody Hates You. Daisy shares what decades in campaigning have taught her about understanding your audience, building purpose and vision that actually drive action, and communicating the unpopular stuff with integrity. We also explore the mistakes political and corporate communicators both make (yes, not answering the question is on the list), the tactics worth stealing, and why your audience doesn’t need to share your purpose to trust you. Useful linksConnect with Daisy on LinkedinCatch up on Why Everybody Hates You hereImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Some people excel at making choices. Others freeze. Or, worse, overthink their decision to death. In the world of comms, too often we're stuck in an endless feedback loop with no one willing to actually give the ok. But it doesn't have to be this way! In this episode, we’re joined by journalist, author, and decision coach Nell Wulfhart to talk about how to cut through the noise and choose a path forward. We explore why some decisions feel so hard, how to avoid getting bogged down in groupthink, and what to do when a choice backfires.Whether you’re facing a high-stakes comms dilemma or just tired of overthinking, this one’s for you. Links: Follow Nell on LinkedinBook a session with The Decision CoachListen to her podcast on AudibleImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Now that you've got that Cliff Richard classic in your brain...The TL;DL (too long; didn't listen) is that we're taking some holiday time. But this short announcement also contains some tantalizing teasers as to some upcoming episodes of Dear Comms...Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Working for a company with a difficult reputation (or thinking about it)? You’re not alone. In this episode, Imogen and Amanda dig into the reality of saying yes to jobs in industries like pharma, tobacco, military, or alcohol. They talk ethics, opportunity, and how to know if it’s worth the trade-offs. They share personal stories, practical questions to ask before you accept, and advice for when you know it’s time to move on. Whether you’re considering a leap or looking for a gut check, this one’s for you. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Giving feedback might give you the ick, but it’s part and parcel of a leadership role. In this episode of Dear Comms, Amanda and Imogen dig into the art of giving feedback that’s honest and helpful. From clumsy delivery to vague advice, we talk through the pitfalls and share practical ways to say what needs saying—without losing your nerve or your team’s trust. Links you didn't ask for but might be interestingA critique on the feedback sandwichPixar's plussing methodImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

 You asked for feedback but you’re not sure why you bothered? We hear you. In this episode of Dear Comms, Amanda and Imogen explore what to do when feedback is bad, blurry, or simply not there. We talk about how to stay grounded, get what you need from feedback, and develop a feedback culture you want to work in. Whether you’re craving clarity, or need help dodging a curveball, we’ve got you covered. Learn how to make feedback work for you, even when it's not delivered perfectly. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Whisper it... there's going to be a restructure. Leaders are already talking about "cost-efficiency" and "synergies". And the role of comms? Make it all make sense without sending employees into an existential crisis spiral. In this episode of Dear Comms, we're looking at the mess that can be change communications. We discuss why it's important to translate leadership jargon, how we can help our leaders lead, and the key questions you have to answer in order to succeed.Links we didn't mention but you're going to want to have:Kotter's 8 stepsThe HBR article that sparked the 8 stepsThe reference in the title - an explanation and the memeImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Leading a global comms team sounds exciting... until it all goes wrong. What works in Frankfurt might fall flat in Tokoyo. Expectations from your team in Cape Town could be drastically different from your colleagues in Mexico. So how do you bridge that cultural divide?In this episode of Dear Comms, we look at how comms teams can better communicate across borders. We'll also touch on how, as a leader, you can create a team that works even across timezones. The links promised:Simulation trainingCultural intelligence indexImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Burnout in your comms team? Not on our watch! In this episode, we break down (or should that be breakdown?) how to put an end to burnout before it takes over your team. We look at everything from identifying burnout to providing the right culture and support to ensure your team remains healthy, motivated, and productive. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Now with sound! The podcast gremlins ate half the audio on the original upload of this episode. We've had a word. Voila! A full episode for you (with both parts of the dialogue!) Onboarding a new CEO? In this episode, we dive into the key steps you’ll need to take to welcome a new CEO and raise their profile – internally and externally. From strategy to style, we’ll help you set them up for success. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Is it time to take the leap? In this episode, Imogen and Amanda discuss when it might be time to make a career change. From burnout to disconnect, they’ll look at how you’ll know to start looking for your next challenge. Tune in for practical advice on when and how to make a meaningful career shift in communications. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Stepping into a leadership role in communications (or, frankly, any leadership role)? In this episode, we outline a roadmap for your first 100 days. From understanding your team to aligning with leadership. We’ll break down the steps you need to take to make a meaningful impact from day one. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

A journalist is coming. People are panicking.In this slightly longer-than-normal episode of Dear Comms…, Amanda is grilled by Imogen on how to survive a media visit without losing your cool (or your CEO). We cover the must-haves and the mistakes, from briefing frontline teams to crafting a story that actually sticks. Whether you’re hosting a camera crew, a curious blogger, or the entire national press, this one’s for you. Because if you’re going to tell your story – make sure it’s the right one. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Leadership wants updates, but do they really listen? In this episode, we explore how to give leaders the information they need – without the blank stares. We break down how to keep leadership engaged, help them understand the impact you’re having, and balance being thorough without overwhelming them. Follow us on Linkedin:Imogen: https://www.linkedin.com/in/imogenhitchcock/Amanda: https://www.linkedin.com/in/amanda-pierce2022/Stuart: https://www.linkedin.com/in/stuart-rhys-thomas/Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Delegation is essential, but what if your team isn't ready? In this episode, we explore strategies to delegate effectively when your team lacks experience. Learn how to assess strengths, communicate expectations, and provide support to balance immediate needs with long-term development. Here's the article referenced: https://hbr.org/2016/05/for-delegation-to-work-it-has-to-come-with-coaching Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Navigating a change maze? In this episode of Dear Comms…, we look at how you strike the balance between informed and overwhelmed. We explore the what’s in it for me, striking out jargon, and listening to your employees. John P Kotter article in Harvard Business Review: https://hbr.org/1995/05/leading-change-why-transformation-efforts-fail-2 Kotter’s 8 steps for leading change: https://www.kotterinc.com/methodology/8-steps/ Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Caught between a rock and a hard place? Leadership refusing to take off their rose-tinted glasses? Today we look at how to be realistic while remaining optimistic. Here’s the GM / Toyota analysis mentioned in today’s podcast: https://www.finn.agency/crisis-communication-case-toyota-gm-product-recall/ Here’s some more information on Steve Denning’s storytelling theory: https://hbr.org/2004/05/telling-tales Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Is your CEO a self-proclaimed comms genius? Maybe. But probably not. In this episode, we look at how best to manage up and speak truth to power. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

May the odds be ever in your favour! Drowning in newsletters? Not if you follow our quick tips. We’ll look at how you can tackle information overload, streamline your comms, and make sure the important bits get through.  Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

 Feel like you’re on an episode of 911, stuck in a cycle of never-ending fires? This week, we talk about the need to put aside time for thinking. From your calendar to saying no, we share some actionable tips to move from reactive to proactive. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Comms. It’s just poster after email after powerpoint presentation, right? No. In this episode of Dear Comms…, we dive into how to help leadership see the value and effort behind comms. We’ll look at how we can move the perception of comms from easy to essential. We’ll give some tips on how we can showcase your work in driving business results, engaging employees, and hitting company goals. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

 Feel like you’re always the last to know? In this episode of Dear Comms…, we consider how comms can secure a seat at the table before the chaos commences. Tune in for practical ways to make comms an essential part of crisis planning – a trusted advisor, not clean-up crew.  Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;) 

Does your CEO wither at the sight of a camera? In this episode of Dear Comms…, we look at how we can help leaders shine on video. From choosing the right format to getting delivery right, Imogen and Amanda share practical tips to help your CEO go from awkward to awesome on screen. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)