Art of Search - Hiring Manager Series

In this episode of Art of Search: Hiring Manager Series, Somer and Zen dive into a common but complex recruiting challenge—what happens when you inherit a role that’s been open for a while? They walk through how recruiters should approach these situations with a fresh perspective, starting with a deep diagnostic of the search. From understanding what’s already been done to identifying gaps and patterns in the data, the first step is getting a clear lay of the land. Next, they emphasize the importance of reconnecting with the hiring manager, clarifying expectations, identifying decision-makers, and realigning on what success looks like. With this foundation, recruiters can effectively “restart” the search as if it were new, while still leveraging valuable historical insights. Somer and Zen also explore the role of AI in modern recruiting. While AI can be a powerful tool for sourcing, research, and pattern recognition, they stress that recruiting remains a fundamentally human-centered field. AI can inform decisions but it can’t make them for you. If you’ve ever had to revive a stalled search, this episode is packed with practical strategies to help you reset, refocus, and deliver results. Tune in to this episode on your favorite podcast platform, and don’t forget to follow and share with your network. 

In this episode of Art of Search: Hiring Manager Series, we’re joined by Gina Barge, Principal at JM Search, to break down how to guide hiring managers through the complexities of launching a successful search. Gina emphasizes the importance of taking a step back at kickoff to build a clear scorecard, define success criteria, and set realistic timelines and expectations. She offers thoughtful guidance on a tough scenario in hiring, replacing a regarded leader and how to help teams shift their mindset toward the future rather than replicating the past. Gina also shares how she leverages AI in her role and her advice: don’t fear AI—embrace it, learn how to use it effectively, and leverage it to elevate the parts of the job that matter most. Tune in to hear Gina’s take on building smarter, more effective searches and how embracing the right tools can elevate your impact as a hiring leader. 

In this episode of Art of Search: Hiring in the Age of AI, we’re joined by Shelley Perry, Board Director and C-suite coach specializing in the scale-up stage of growth, to explore how AI is reshaping the way companies hire and evaluate executives. She pulls back the curtain on how AI is quietly reshaping who stays in the C-suite, who gets replaced, and who is not making the cut during the executive interview process.  Shelley talks candidly about the trends she is seeing in C-suite turnover and in the hires executives are making beneath them, signals most people feel, but nobody is really saying out loud. If you are already in the c-suite today and aren’t thinking about how you are silently being ‘graded’ on AI, this conversation will make you rethink how “safe” your role really is, what you can do to stay in the game and how this may shape your next hire.  If you are interviewing for a C-suite role, this conversation will help you better prepare for that interview because there are new rules to the game that you might be missing.  

This week on Art of Search, Somer and Zen break down interview styles that lead to better hiring decisions. They explore open-ended versus specific interview questions, what each reveals about a candidate, and why relying too heavily on one approach can leave gaps. The conversation also highlights the importance of a prepared, consistent interview process to fairly evaluate candidates and make informed decisions. A must-listen for job seekers and executive recruiters alike. 

This week on The Art of Search: Hiring in the Age of AI, we’re joined by Priya Reddy, Founder/CEO of Priya Reddy Consulting, former Chief Data Officer, AI and data investor, board advisor, and adjunct faculty. Priya walks us through how she thinks about intentional hiring and how that approach has evolved as AI becomes more embedded in how we build teams. Instead of checking boxes, she focuses on what really matters, clear expectations, business outcomes, long-term team fit, and building a strong culture. We also talk about where AI fits into the process. For Priya, AI is a powerful tool for speed and pattern recognition, but it works best as an assistant, not a replacement for human judgment. It’s the human side of hiring that reveals potential, values, and cultural alignment. Tune in to hear Priya’s practical insights on designing an intentional hiring process and how getting it right can shape the future trajectory of your team and company. 

In this episode of Art of Search: Hiring in the Age of AI, we sit down with Ha Nguyen—Fractional COO, community builder and Founder & Managing Partner of NextStep Advisory & Consulting. Ha Nguyen joins us to explore how, even in an AI-saturated world, success still hinges on showing up for people. She discusses her philosophy of being a “go-giver,” the value of building communities to help bring people together, and what it takes to be memorable in your network. While AI may help surface candidates through keywords and automation, Ha makes the case that real opportunities come from relationships and that anyone can start building theirs with intentional habits around networking. Ready to transform your network into your greatest career asset? Tune in now—listen on your favorite podcast platform.  

In this episode, we’re joined by Erynn Petersen, tech leader and CEO of Emme, for a grounded and insightful look at what it takes to thrive in today’s AI-driven hiring landscape. Erynn shares the credentials and qualities she values most in candidates right now, highlighting natural curiosity, a deep connection to customers and their needs, and a practical understanding of AI concepts. Above all, she emphasizes the importance of pacing yourself, the ability to stay strong while everything around us accelerates. Erynn shifts to the job seeker’s perspective and her top advice for executives? Build something, both to demonstrate your capabilities and to stay close to how the world is evolving. Throughout the episode, she shares compelling success stories and lessons from her own career. Take a listen to learn how to stand out, stay grounded, and succeed in the age of AI. 

We kick off our new season of Art of Search with a new focus on Hiring in the Age of AI. This season explores how artificial intelligence is transforming the way we hire, build teams, and grow talent. Starting with Nisha Paliwal, who is an entrepreneur, former CTO and seasoned technology leader for top financial institutions for the past 20 years, we dive into how AI is powering smarter hiring, helping shape a mentorship program, and enabling a global approach to talent discovery. A natural connector, Nisha shares how she’s now using AI to amplify her mission of matching people, mentors, mentees, and talent, with purpose. Her message? In the era of AI, the best skill you can have is the ability to learn, unlearn, and relearn. Get ready to rethink everything you know about hiring. Listen now on your favorite podcast platform and subscribe for more conversations at the intersection of AI and the future of hiring. 

Titles are different from company to company so when you're handed a job that doesn't exist anywhere else, where do you start? In this episode, Somer asks Zen how she approaches these unique hiring challenges. Zen shares how it all begins with asking the right questions, clarifying the business need, and uncovering what the role really is. Tune in to learn how to approach roles that are unique to a company’s journey. 

In this episode of Art of Search – Hiring Manager Series, Somer and Zen share how to create a more effective interview experience. They break down what it takes to strike the right balance between vetting candidates and selling the role while clearly communicating its vision. Tune in to learn the key tactics great hiring managers use to drive better outcomes. 

In this episode of Art of Search: Hiring Manager Series, Somer and Zen unpack the role of metrics in executive search, highlighting both the pros and cons. They explain how each stage, from outreach to offer, tells a story, but it's thoughtful interview feedback that often unlocks the most successful and productive searches. Check out the full episode to learn more! 

In this episode of Art of Search: Hiring Manager Series, Somer and Zen dive into the art of delivering the full picture to candidates including the not-so-glamorous details. They break down why honesty from the start builds long-term trust and prevents painful surprises later. Learn how to lead with the positives, follow up with the real talk, and why phone conversations beat email when it comes to reading a candidate's gut reaction. If you’ve ever hesitated to share the full story with a candidate, this episode will change how you approach those critical conversations. Tune in to learn how transparency isn’t just the right thing—it’s your competitive edge.Hit play on your favorite podcast platform and walk away with tips you can use on your next call. Honest hiring starts here.

Chris Cox, Chief Technology & Digital Officer at Keller Williams Realty, joins the show to talk about uncovering hidden talent during times of transformation, building cultures where people can step out of their lanes and shine, and why confident humility is key to servant leadership. He also shares hard-earned lessons on hiring including why resumes only tell half the story and why real insight takes time, trust, and curiosity. Chris offers sharp, actionable insights on spotting potential, leading with humility, and making hiring decisions that truly stick. A powerful listen for anyone invested in building teams that thrive. Listen & subscribe to Art of Search: Hiring Manager Series for more candid conversations with today’s top hiring leaders because great hires don’t happen by accident.  

In this episode of Art of Search: Hiring Manager Series, Somer and Zen discuss one of the most pivotal moments in the hiring process: the offer stage. What happens when your top candidate is also fielding multiple offers? How can you confidently know they’ll choose yours? This conversation explores the art of building deep trust with candidates so they feel safe sharing the full picture. Somer and Zen break it down into three core principles: learn, discover, and listen. They highlight the importance of truly understanding what the candidate wants and not just placing them in a role, but the right one. Tune in to learn how being a recruiter who genuinely has the candidate's back can make all the difference. 

In this episode of Art of Search: Hiring Manager Series, we’re joined by Akanksha Manik Talya, Chief Product Officer and transformation leader. She shares her approach to hiring during times of change, focusing on potential, adaptability, and alignment. From startups to large enterprises, Akanksha offers real-world strategies on building balanced teams and taking smart bets on people, just as others once did for her. If you’re rethinking how to build teams that thrive through change, this is the conversation you don’t want to miss. Tune in now on your favorite podcast platform. 

In this episode of Art of Search: Hiring Manager Series, we’re joined by Vince Tseng, CEO of Partnerslate, to explore the complexities of hiring for startups. Vince shares valuable insights on the unique challenges of recruiting for business operators and generalists in startup environments—where uncertainty is the norm. Vince emphasizes the importance of resilience and grit, highlighting how the ability to adapt, envision change, and thrive under pressure are essential qualities for success in a startup. Tune in for practical examples and expert advice on assessing candidates who can navigate the unpredictable world of startups and make a lasting impact. 

This week on Art of Search: Hiring Manager Series, Somer and Zen explore what happens when a company decides to make an offer to a candidate. Will the candidate be prepared for it? They discuss the importance of allowing candidates time to evaluate the role and company before reaching the offer stage, providing transparency throughout the interview process. By giving candidates the time and space to process their feelings and address any concerns, recruiters help ensure the decision isn’t rushed. But how exactly do recruiters manage to create such a smooth and successful offer process? Tune in to learn the key strategies that lead to positive outcomes for both the candidate and the company. 

This week on Art of Search: Hiring Manager Series, we have the privilege of speaking with Andrea Constantinides, Head of Global Talent Acquisition at Shift Technology. With over 25 years in the talent space, Andrea shares her expert insights on identifying and hiring top-tier talent. She takes us through her hiring process, emphasizing what she looks for beyond just a resume—traits like adaptability, growth mindset, and the ability to connect with others. Andrea digs deep into candidates' past experiences, from school and volunteer work to overcoming personal and professional challenges, believing these moments reveal a candidate's true integrity and potential. Tune in to hear how Andrea seeks out candidates with diverse, well-rounded backgrounds that demonstrate resilience and grit, perfect for success in today’s ever-changing work environment. 

In this week's episode of the Art of Search: Hiring Manager Series, we explore what makes a great interview question. It’s not just about asking yes/no questions or checking boxes—it’s about curiosity. Great questions invite candidates to share stories and examples, revealing their true capabilities. We discuss how to dig deep, listen actively, and ask thoughtful follow-up questions to truly understand a candidate's journey and qualifications. Plus, we highlight the importance of strategic questioning and thorough vetting, as recruiters play a critical role in presenting the best candidates. Tune in to learn how to ask questions that uncover the heart of what you’re looking for in your next hire!

In this episode, we’re joined by Sofia Kaufman, Chief People Officer at Point Wild, as she unpacks the challenges of hiring at speed and scale without losing sight of company culture. Growth is inevitable, but it’s the transformation that follows—especially in culture—that makes or breaks success. Sofia digs into the delicate balance between hiring for "culture fit" versus "culture add," and how hiring managers can assess whether a candidate truly aligns with both your company’s values and your goals.But it’s not just about filling roles quickly. Sofia emphasizes the critical difference between “seeing scale” and “scaling”—a skillset that needs to be assessed during interviews. She explains how to evaluate whether a candidate can actually contribute to your organization’s growth, and why you should be looking for examples of their past successes.And when a candidate seems right for the role but doesn’t quite match the culture? Sofia gets real about navigating those tough decisions. With honest conversations and strategic thinking, she shows how to avoid costly hiring missteps while still prioritizing core competencies, scalability, and cultural contributions that truly move the needle.This episode is packed with insights on hiring for growth—don’t miss it!

When you talk to a great candidate who isn't a fit for a role today, but you feel they would be a great addition to your organization, what do you do? Do you create a role for them? How do you stay in touch with them for months or even years? In this episode, Erica Piper, Sr. Director, Executive Talent Acquisition at Capital One, answers these and other questions. She shares her approach to identifying and engaging top talent, as well as the methods she and her team use to build long-term relationships with potential future hires. Erica discusses the key leadership traits she looks for and the essential questions she asks to assess talent. She also describes the connection between talent acquisition and HR onboarding, emphasizing how the two functions work together to create a strong support structure for new hires.

If you were tasked with building a technology team from scratch in a completely unfamiliar geography, how would you ensure you’re hiring the right people?In this episode of Art of Search: Hiring Manager Series, we talk with Sravana Karnati, EVP of Global Technology Platforms, about his approach to hiring and leading in diverse geographies. Sravana shares his methodology of scaling teams rapidly while maintaining high standards, and how to build teams from scratch in an unfamiliar market.Tune in to gain valuable strategies for global hiring and leadership. Available on your favorite podcast platform or on YouTube.

How do you create a world class hiring experience scaling companies from 1,200 to 12,000 or 8,000 to 50,000? I’m honored to have Cindy Nicola with us today on the podcast, who has done just that. She was kind enough to share her wisdom with us and there are so many great takeaways here that all hiring leaders can learn from. In this episode of Art of Search, Zen and Somer are joined by Cindy Nicola, VP of Global Talent Acquisition at Databricks, who has an exceptional track record scaling teams at leading technology companies like Rivian, Tesla, and Apple. This is truly a masterclass in building effective, people-centered recruiting functions for companies poised for rapid growth.Tune in on your favorite podcast platform or watch the interview on YouTube to discover how to bring fresh perspectives into your hiring process and drive meaningful change.

In this episode of "Art of Search: Hiring Manager Series," Zen Mak and I chat with Robert Sears, the Chief Product Officer at Accion Opportunity Fund. Robert is a seasoned C-Level executive, innovator, and serial entrepreneur having been a CEO, COO, and founder of pioneering companies, including one of the first consumer neobanks and a SaaS platform for lending and payments. We talk about the lessons he’s learned from building teams at both startups and big companies, the key things he looks for in candidates, and how his hiring style has evolved over time. Robert also shares his tips on what to do when you need to fill a role urgently. He’s all about finding people who bring fresh perspectives and can tackle problems in different ways.Tune in to the episode on your favorite podcast platform or watch the interview on YouTube and discover how to bring fresh perspectives into your team and drive meaningful change. 

In this episode, Somer Hackley and Zen Mak dive deep into the delicate dance of determining whether a candidate will say 'yes' to your offer.They explore the subtle signs that reveal a candidate's true level of interest and how to decipher them, emphasizing the importance of asking the tough questions—those we often shy away from—and honing the skill of active listening.

In this episode of the Art of Search Podcast, Zhen Lu, CEO of RunPod, shares his journey from personally interviewing every hire in the early days, to scaling the hiring process as the company grows. Zhen discusses creating the right processes and the trust involved in partnering with leaders to hire their own teams and ensuring culture fit.He emphasizes the importance of not just hiring great people but also providing them with the right direction, support, and onboarding to ensure their success. One standout moment is Zhen's approach to compensation discussions. "All of my people are priceless," he says, highlighting his commitment to valuing employees and fostering a team-oriented negotiation process.Great hiring is both an art and a skill that's honed over time. As recruiters, we have the opportunity to speak with some of the best hiring leaders out there, and we're excited to invite you into these conversations to share their stories and insights. Think of this podcast as a go-to resource for excellent hiring, where you'll leave each conversation inspired, with new ideas to implement and evolve.Tune in to gain valuable insights from Zhen Lu on building and scaling a successful team. 

In this episode of "Art of Search: Hiring Manager Series," we sit down with Abbey Perkins, CIO at StoneX, who brings over twenty years of senior technology and financial experience. She discusses StoneX's growth and crucial hiring strategies.Abbey emphasizes the importance of a global hiring approach and cohesive teamwork in high-pressure finance environments. She underscores the value of clear communication, meticulous planning, and thoughtful workforce management strategies. She highlights the seriousness of hiring, recognizing the significant life changes for candidates and the impact on the team.Great hiring is both an art and a skill that's honed over time. As recruiters, we have the opportunity to speak with some of the best hiring leaders out there, and we're excited to invite you into these conversations to share their stories and insights. Think of this podcast as a go-to resource for excellent hiring, where you'll leave each conversation inspired, with new ideas to implement and evolve.Join us for this insightful conversation with Abbey Perkins. Listen to the episode on your favorite podcast platform or watch the interview on YouTube.

In this episode, Somer Hackley and Zen Mak debunk the myth of the "perfect candidate" and explore why hiring success is so subjective. Somer shares a compelling story about a candidate who failed with one client but was a perfect fit for another, highlighting the importance of context in the hiring process.We discuss the key factors that make a candidate suitable for a specific role, from company culture to team dynamics, and why there's no such thing as a universally good candidate. Zen considers an important question: Would you rather hire someone who has 100% of the skills but is only 75% enthusiastic about the company, or someone who has 75% of the skills but is 100% enthusiastic? Tune in for a thought-provoking discussion that will change the way you think about hiring and talent acquisition! Great hiring is both an art and a skill that's honed over time. Think of this podcast as a go-to resource for excellent hiring, where you'll leave each conversation inspired, with new ideas to implement and evolve.

In this episode of "Art of Search: Hiring Manager Series," we're joined by Gill Haus, Chief Information Officer at Chase, who shares his thoughtful approach to hiring. Gill offers a candid look at why hiring should be treated as a full-time commitment.Gill begins by outlining his hiring philosophy. He looks for candidates who are not just skilled but who embody qualities like drive, adaptability, and a strong work ethic. He values humility and the ability to get along with others, seeking individuals who can be true culture carriers within the organization. For Gill, hiring is all about building relationships, and he’s willing to invest the time. This dedication reflects well on the candidates, showing them that they are valued and that the company cares about their fit and growth.Understanding that top talent has choices, Gill emphasizes the importance of being a great interviewer. He starts his interviews by sharing his personal story—why he joined JPMorgan Chase and what excites him about the company. He also discusses areas that need improvement, giving candidates a realistic view of what they can expect. This approach helps candidates relate on a personal level and prepares them for the challenges ahead, making the interview process a two-way street.Great hiring is both an art and a skill that's honed over time. As recruiters, we have the opportunity to speak with some of the best hiring leaders out there, and we're excited to invite you into these conversations to share their stories and insights. Think of this podcast as a go-to resource for excellent hiring, where you'll leave each conversation inspired, with new ideas to implement and evolve.Join us as we explore these thoughtful strategies with Gill Haus. Listen to this episode on your favorite podcast platform or watch the interview on YouTube.

In this episode of Art of Search: Hiring Manager Series, we are joined by Andrew Ramm, former General Manager of Amazon Guided Shopping, who shares his insights on assembling gender-diverse teams.   Andrew begins by discussing the fundamental principles of values-based hiring for his teams. Great organizations define their core values. What are the key behaviors that permeate throughout the organization? How do those behaviors drive that success? Then, recruiting efforts should focus on finding candidates who demonstrate these values while in the interview process.You’ll hear a story about one of the values, earned trust, and humility that emerged in the most unsuspecting places—a new hire with some big shoes to fill. Drawing from his own experiences, Andrew recounts the story. This episode offers valuable insights for hiring managers on building high-performing teams, creating environments that focus on growth, and how values-alignment will build amazing teams. 

In this episode of "Art of Search: Hiring Manager Series," we're joined by Mike Gionfriddo, Co-founder and CTO of Tallied. Mike brings a unique blend of experience from both startups and established companies, and he shares his personal approach to hiring with us.Mike kicks off by comparing the challenges of hiring for startups versus larger organizations. He also talks about how he balances assessing candidates with selling the role. He likes to interview candidates last in the process, so he can really understand what excites them and how to best align the role with their passions.When it comes to attracting top talent, Mike believes in hiring those who are always eager to learn and grow. He values the shared effort between recruiters and hiring managers in making the right hire and discusses the sometimes fluid nature of job titles in startups.Lastly, Mike highlights the importance of staying connected with peers and other hiring managers. By learning from their successes and keeping a finger on the pulse of the candidate market, he continuously refines his hiring strategies.Join us as we dive into these practical insights with Mike Gionfriddo. 

In this episode of Art of Search: Hiring Manager Series, we are joined by Kevin Ertell, Founder & CEO of Mistere Advisory, who shares his insights on leadership and team dynamics.Kevin begins by discussing the process of hiring a new manager to enhance team morale and performance. To ensure the best fit, he sought input from the team about their ideal manager. They expressed the need for a leader who could develop them, communicate effectively, and think strategically. Kevin also consulted with peers who emphasized the importance of collaboration and respect. Kevin stresses the importance of understanding what the team needs to improve, suggesting that hiring should focus on complementing the existing team to enhance overall performance. He introduces the "3 C's" – Character, Critical Thinking, and Chemistry – as key criteria in hiring. Kevin highlights the need for alignment in values between the team and the company, effective communication, and collaboration skills. While functional experience is important, he points out that it should not overshadow the ability to bring new perspectives and innovations.By focusing on the team dynamics before starting a search, Kevin demonstrates that it's not just about filling a role, but about finding the right fit to elevate the team's performance. This episode offers valuable insights for hiring managers on building stronger, more dynamic teams through thoughtful leadership and strategic hiring practices.

In this episode of Art of Search: Hiring Manager Series, we are honored to be joined by Sudeep Gautam, EVP Chief Technology and Digital Officer at Upbound, sharing his stories and wisdom about all things hiring.Sudeep highlights how each hire is an opportunity to bring in a heavy hitter to drive momentum, and dramatically transform the way people view that role or function. The individuals you hire ultimately shape the future and success of the company.Drawing from his own experiences, Sudeep recounts stories that exemplify his approach to hiring. From recognizing raw potential and pushing his own teams and managers to think differently, his stories resonate with authenticity and insight.Sudeep provides valuable guidance on navigating conflicting opinions within the interview panel. He underscores the importance of diversity in perspectives, urging hiring managers to ensure that each interviewer evaluates candidates based on different criteria. By fostering a holistic evaluation process, hiring managers can make more informed decisions and build stronger, more dynamic teams.

Dan McGuire shares his journey as a self-described recovering bad hirer, emphasizing that hiring goes beyond just interviewing skills. He reflects on past mistakes, where the pressure to hire quickly or being swayed by others led to hiring the wrong person. Dan highlights the importance of viewing hiring as an entire package, focusing on the entire flow of the process. He stresses the need for courage in protecting this process, despite external pressures from executives, boards, or other influences. Through the story of one of his top three hires, Dan illustrates how interesting occurrences during in-person interviews and serendipity can profoundly impact the outcome of hiring decisions. 

George Brady sets the bar high when it comes to hiring and excellent candidate experiences. We are honored to have George join us as a guest on our latest Art of Search: Hiring Manager Series podcast. George shares his blueprint for “setting the table,” the process he implements before the first candidate comes in the door to interview. George also shares a story about how he approached recruiting for a position that never existed before. There are some great takeaways here. Every time I talk to George I learn something. No doubt you will too!  Great hiring is both an art and a skill that's honed over time. This is where some people excel. As a recruiter, I have the opportunity to speak with some of the best hiring leaders out there, and wanted to bring you into the conversation so you can also benefit from their stories and wisdom. Think of this podcast as a go-to resource for excellent hiring, where you'll leave each conversation inspired, with new ideas to implement and evolve.

As a recruiter, I have the opportunity to speak with some of the best hiring leaders out there, and I wanted to bring you into the conversation so you can also benefit from their stories and wisdom. Today we have our first guest, Laura Merling, on The Art of Search: Hiring Manager Series podcast, and I couldn't be more excited.

Somer and Zen go deep on this topic and what a great hiring process looks like. Throughout the interview process, candidates are meeting various stakeholders. What’s that process like? Are they aligned on the position? What gets asked and assessed? 

Somer and Zen talk about first round interviews. How great hiring managers conduct first round interviews, what candidates want to hear and how hiring managers both sell opportunity and screen at the same time.

This week, Zen asks Somer about her career-defining moment. Somer reflects on a particularly difficult search where the one and only candidate in process was showing their true colors at the final hour, and what she did about it.

Somer asks Zen about her career-defining moment. Zen goes way back into the archives when she was a junior recruiter. She reflects on a particular search at the offer stage with a candidate, and why it went wrong. 

Zen Mak and Somer Hackley talk about specific things great hiring managers do both before and during a search to ensure its success. They also talk about what recruiters expect from hiring managers. 

Welcome to the first episode of Art of Search: Hiring Manager Series. Nearly every hiring manager wants to hire fast, but what exactly does that mean? Somer Hackley and Zen Mak talk about their experiences with different timelines, what great hiring managers can do to speed up the process, and share stories of some searches that just went on.