Coffee & Conversion

PODCAST · business

Coffee & Conversion

Coffee & Conversion is the weekly show for business leaders who want real, practical insights into growing a brand that stands out—and consistently converts. Hosted by Clay and Luke of Good Agency (a StoryBrand Certified Agency that’s generated hundreds of millions in revenue for clients), each bite-sized episode tackles your pressing marketing challenges, from unifying your brand story and building a seamless sales funnel, to mastering RevOps and deploying effective ad strategies.Fueled by a love for great coffee and data-driven results, Clay and Luke serve up candid conversations on what it takes to align marketing and sales, build trust in a post-trust world, and see predictable growth month after month. Whether you’re wrestling with inconsistent messaging, trying to figure out SEO versus paid ads, or looking to hire your first salesperson, Coffee & Conversion has you covered.Tune in, and learn how to:1 - Devel

  1. 29

    Stop Winging Sales Calls! This Is the Framework That Works

    Welcome back to another episode of Coffee and Conversions, where we talk marketing, sales, revenue growth, and how to build a business that actually converts.In this episode, we break down why sales scripts matter and how to use them the right way. Most people think of scripts as robotic, awkward, and outdated. But the reality is that a strong sales framework is one of the most important tools you can use to grow your business.We talk about how to structure better conversations, how to identify real customer pain points, and how to confidently guide prospects without sounding scripted.If you want to close more deals, improve your conversion rate, and build better client relationships, this episode is for you.This episode covers: The difference between bad scripts and effective sales frameworksWhy most business owners avoid sales and how to fix itHow to identify and lead with customer pain pointsThe role of qualification in closing better dealsWhy disqualifying prospects can actually increase conversionsHow to build trust and confidence in sales conversationsCold outreach versus warm inbound messagingHow to improve conversion rates with better alignmentWhy listening more than talking leads to more salesHow to structure a sales call from start to closeTimestamps00:00 Coffee fact and intro 01:01 Why sales scripts matter 02:25 The problem with traditional sales thinking 03:54 What a real sales script actually is 05:15 Cold outreach and where to start 06:12 Identifying common pain points 06:43 Qualification and asking the right questions 07:38 Casting vision and presenting solutions 08:02 Why disqualifying prospects builds confidence 09:08 Using real examples and case studies in sales 09:41 Adjusting strategy based on client needs 10:26 Cold versus warm outreach strategies 11:45 Action steps for improving sales calls 12:23 Internal versus external problems in decision making 13:32 Building trust through listening and relationship building 13:39 Final thoughts on empathy and hospitality in salesKey takeaways:Sales scripts are not about memorizing lines but about guiding better conversationsThe most important part of any sales call is identifying the right pain pointNot every prospect is a good fit and that is a good thingConfidence in sales comes from clarity not pressureThe best salespeople listen more than they talkIf your messaging is off your conversion rate will sufferBuilding trust and empathy is essential to closing better clientsIf you found this episode helpful, like the video and subscribe for more content on marketing, sales, and business growthShare this episode with a business owner or salesperson who is trying to improve their close rateIf you are listening on a podcast platform, leave a review and let us know what topics you want us to cover next#CoffeeAndConversion #SalesStrategy #BusinessGrowth #Entrepreneur #LeadConversion #SalesScripts #MarketingStrategy #CloseMoreDeals

  2. 28

    Sales Driven Messaging: Why Your Marketing Isn’t Converting

    Welcome back to another episode of Coffee and Conversions, where we talk marketing, revenue growth, business growth, and lead conversions, with a little bit of coffee mixed in.In this episode, we break down one of the most common mistakes businesses make when it comes to messaging. Too many companies focus on their mission, their story, or their features instead of what actually drives sales.We discuss why messaging needs to be sales-driven, how to identify what your customers actually care about, and how to position your product or service in a way that connects with real needs.If your marketing is not converting, there is a good chance your messaging is the problem.This episode covers: Why people buy outcomes not featuresHow to identify and speak to real customer needsWhy your founder story is not enough to drive salesThe importance of asking better questions in sales conversationsHow to improve your conversion rate by aligning your offer with real problemsWhy inbound leads should be closing at 35 to 40 percent or higherHow to audit and refine your messaging over timeTimestamps:00:00 Coffee fact and intro 01:02 Mount Everest analogy and buyer urgency 02:19 What sales driven messaging actually means 03:33 Why features do not sell 04:41 People buy outcomes not products 05:02 Understanding what your customer thinks they need 05:32 Why messaging should focus on value to the buyer 06:02 Messaging across customers investors and employees 06:44 Where even big brands get messaging wrong 07:09 Features versus outcomes explained 07:23 How to identify customer needs 08:03 Asking better questions in sales 08:54 Building messaging around real problems 09:19 Why messaging impacts company culture and delivery 10:35 Sales strategy using top three benefits 10:59 Benchmark conversion rates for inbound leads 11:14 Why you should audit messaging regularly 11:44 Final thoughts and call to actionKey takeaways:👉🏻 People do not buy features. They buy outcomes.👉🏻 Your messaging should always be tied to a real problem your customer has👉🏻 If your conversion rate is low, your messaging or targeting is likely off👉🏻 Sales starts with understanding not pitching👉🏻 Every audience responds to value, whether they are customers, employees, or investors👉🏻 Consistent messaging improves not just sales but culture and deliveryIf you found this helpful, like the video and subscribe for more content on marketing, sales, and business growth.Share this episode with someone who is struggling to convert leads or clarify their messaging.If you are listening on a podcast platform, leave a review and let us know what topics you want us to cover next.#CoffeeAndConversion #SalesStrategy #MarketingStrategy #BusinessGrowth #Entrepreneur #LeadConversion #MessagingMatters #SellTheOutcome

  3. 27

    Vanity Revenue vs Profit: Why Most Businesses Are Losing Money

    Welcome back to another episode of Coffee and Conversion ☕Today, we’re breaking down one of the biggest misconceptions in business: revenue vs profit.Too many business owners are chasing big numbers, celebrating million-dollar revenue milestones… while barely making money.In this episode, we talk about:☕ Why revenue is a vanity metric☕ How businesses can generate millions and still struggle☕ The power of a profit-first mindset☕ Why margins matter more than top-line growth☕ How to increase profit without increasing sales☕ The balance between visionary leadership and financial discipline☕ Real-world strategies to audit pricing and improve profitabilityIf you’re serious about building a sustainable, scalable business… this conversation is for you.00:00 – Coffee fact + intro 01:02 – Revenue vs profit: what actually matters 02:15 – $2M revenue but only $200K profit (real example) 03:35 – Why most business owners think about money wrong 04:26 – The danger of vanity metrics 05:47 – Why hype doesn’t equal a healthy business 06:04 – Profit-first mindset explained 07:07 – How to increase profit without increasing sales 08:07 – Visionary vs CFO: why you need both 09:31 – Is profit the key to long-term growth? 10:45 – Why slow growth can be better 11:09 – Real client example: making more money doing less work 11:42 – Final advice: audit, pricing, and marginsKey Takeaways:Revenue doesn’t equal success. Profit does.If you don’t know your margins, you don’t know your business.Cutting overhead can be just as powerful as increasing sales.Growth without profit creates stress, not freedom.The best businesses focus on sustainable, profitable scaling.If you found value in this episode:Like the videoShare it with a business owner who needs to hear thisSubscribe for more content on marketing, sales, and growth#CoffeeAndConversion #BusinessGrowth #Entrepreneur #ProfitFirst #SmallBusiness #SalesStrategy #MarketingTips #ScalingSmart #ProfitOverRevenue

  4. 26

    Leveraging AI Without Losing the Human Touch

    AI is one of the most powerful tools in business today, but it is also one of the most misunderstood.In this episode of Coffee and Conversion, Clay and Luke break down how to actually use AI in your marketing and sales without sacrificing what matters most: your humanity.From hallucinations and “fake smart” content to real world use cases that improve customer experience, this conversation goes beyond the hype and into practical strategy.Because AI should not replace you. It should make you better.Tune in to learn:• Why AI can sound smart but still be wrong• The danger of relying on AI without critical thinking• How to use AI to improve customer experience and sales performance• Real use cases for transcripts, feedback, and prospecting• How to stay human while scaling with AIWant to start using AI the right way in your business? Reach out and we will help you build a strategy that actually drives growth.Cheers! ☕#CoffeeAndConversions #AI #MarketingStrategy #SalesStrategy #BusinessGrowth #Entrepreneurship #DigitalMarketing #CustomerExperience #ContentMarketing

  5. 25

    Hustle Smarter by Taking Time to Rest

    Everyone talks about hustle. Almost no one talks about rest.In this episode of Coffee and Conversions, Clay and Luke break down why rest is not the opposite of hustle. It is what makes it sustainable.From burnout and business fatigue to strategic resets and team health, this conversation dives into how stepping back can actually accelerate your growth.Because the truth is simple. If you never pause, you never improve.Tune in to learn:• Why burnout kills momentum in business• How rest actually increases growth and performance• The difference between personal rest and organizational rest• Why top businesses build in time to reflect and reset• A simple framework to create more clarity and velocityTake a look at your calendar and block time to rest. One week without meetings. One day with your leadership team. Then watch what happens to your clarity and growth.Cheers! ☕#CoffeeAndConversions #BusinessGrowth #Entrepreneurship #Leadership #Productivity #WorkLifeBalance #BurnoutPrevention #MarketingStrategy #BusinessStrategy #GrowthMindset

  6. 24

    Why Most Sales Teams Fail Without This One Thing

    Most sales teams think they have a sales problem.They don’t. They have a trust problem.In this episode of Coffee and Conversion, Clay and Luke break down the real reason deals don’t close, and it has nothing to do with charisma or effort. It comes down to whether you have the right collateral to build authority and prove your value.From websites and case studies to messaging and process, this episode dives into what you actually need in place to win more deals and serve customers at a higher level.Because if you cannot show it, you cannot sell it.Tune in to learn:• Why sales is really about building trust, not just closing deals• The essential sales collateral every business needs• How to identify gaps in your sales process• Why most salespeople rely too much on charisma• How to create content that proves your authority and wins businessIf you want help auditing your sales process and building the right collateral to convert more customers, reach out to our team. We would love to walk through it with you.Cheers! ☕#CoffeeAndConversions #SalesStrategy #MarketingStrategy #BusinessGrowth #Entrepreneurship #DigitalMarketing #LeadGeneration #ContentMarketing #SalesProcess #GoodAgency

  7. 23

    Create Your Own Content Faster with AI Without Killing Your Brand

    AI is changing the way businesses create content, but it is not about replacing strategy. It is about accelerating it.In this episode of Coffee and Conversion, Clay and Luke walk through building a live website in minutes using AI tools while unpacking what actually matters. Messaging, testing, and bringing real value to your audience.Because here is the truth. Content is not the bottleneck anymore. Execution is.From rapid website builds to AI-powered outreach, this episode shows how to move faster without sacrificing what makes your brand human.Tune in to learn: • How to use AI to build and test content in minutes, not months • Why most websites are underperforming and how to fix it fast • The difference between AI generated content and real brand value • How to use low risk testing to improve conversion before investing big • Where AI fits in your business and where it absolutely does notWant help testing your website or building a high converting strategy? Reach out, and we will walk through it with you, no cost, no pressure.Cheers! ☕#CoffeeAndConversions #MarketingStrategy #AIinMarketing #ContentMarketing #DigitalMarketing #Entrepreneurship #SmallBusinessGrowth #ConversionOptimization #BusinessGrowth #GoodAgency

  8. 22

    Why Fractional Revenue Executives Are Changing Business Growth

    Welcome back to Season 3 of Coffee & Conversion.In this episode, Clay and Luke unpack one of the biggest shifts happening in business growth right now: the move from traditional agencies and full-time executives to Fractional Revenue Executives.As marketing tools become more accessible through AI, freelancers, and contractors, many growing companies are spending thousands of dollars per month without a clear strategy, unified leadership, or defined KPIs. The result is noise, frustration, and stalled growth.Fractional leadership offers a different path.Instead of hiring a six-figure CMO too early or juggling disconnected vendors, businesses can bring in experienced executive-level leadership at a fraction of the cost while gaining clarity, accountability, and strategic direction.In this episode, Clay and Luke break down why companies often hit growth ceilings between $1M–$5M and again at $15M–$20M, and how a holistic revenue strategy can unlock the next stage.Tune in to Learn:Why many businesses stall during key revenue transitionsThe hidden cost of hiring full-time executives too earlyWhy fragmented contractors create confusion instead of growthThe difference between tactics and strategyHow culture problems often block revenue growthThe three-part FRE framework: Heart, Heading, HustleWho is ready for a Fractional Revenue Executive, and who is notIf you are over $1M in revenue and feeling a growth ceiling, this conversation is for you.Subscribe to Coffee & Conversion for more conversations about marketing, leadership, and building businesses that impact the world for good.And if this episode brought clarity, share it with a founder, CEO, or business owner navigating their next stage of growth.Cheers!#CoffeeAndConversions #FractionalLeadership #BusinessGrowth #RevenueStrategy #Entrepreneurship#CMO #SalesLeadership #MarketingStrategy #LeadershipDevelopment

  9. 21

    Hospitality: The Most Underrated Growth Strategy in Business

    Welcome to Season 3 of Coffee & Conversion.In this kickoff episode, Clay and Luke unpack one of the most overlooked competitive advantages in business today: hospitality.In a world focused on automation, efficiency, and scaling fast, many companies are losing the human element that actually builds loyalty and drives long-term revenue. The difference between good service and true hospitality is simple but powerful. Service is expected. Hospitality exceeds expectations.From real client stories to practical frameworks, this episode explores how small, thoughtful actions can create massive ripple effects in relationships, referrals, and revenue.If you want to differentiate your business without gimmicks, aggressive tactics, or louder marketing, this conversation is for you.Tune in to LearnThe difference between service and hospitalityWhy hospitality is a true differentiator in crowded marketsHow small acts of intentional care can lead to major business opportunitiesHow to evaluate every touchpoint in your customer journeyWhy generic branded gifts often backfireHow to shift from transactional relationships to transformational onesA simple challenge you can implement this weekIf this episode challenged your thinking, share it with a business owner, sales leader, or marketer who wants to grow the right way.Subscribe to Coffee & Conversion for more conversations about marketing, revenue growth, and building businesses that impact the world for good.And if you found this episode valuable, leave a review. It helps us reach more leaders who want to build better businesses.Cheers!#CoffeeAndConversions #HospitalityInBusiness #BusinessGrowth #CustomerExperience #RelationshipMarketing #Entrepreneurship#SalesStrategy #MarketingPodcast #LeadershipDevelopment

  10. 20

    How EOS Turned Chaos Into Clarity: A Behind-the-Scenes Look at Real Growth

    Boring businesses are the ones that scale. In this episode, Clay and Luke unpack how the EOS (Entrepreneurial Operating System) framework took their agency from scattered ideas to crystal-clear execution. With stories of tequila-fueled planning retreats and accountability charts that sparked real change, you'll hear how EOS helped them sell business units, boost morale, and hit goals they didn’t even dream of. Whether you're running a small team or wrangling a creative crew, this one's a masterclass in making structure your superpower.Tune in to Learn:What EOS is and why Clay credits it for years of agency growthHow “boring” weekly meetings can unlock creativity and cultureThe exact process they used to clarify vision, roles, and budgetsWhy clear goals beat hustle every time—and how to set themWant help applying EOS to your business? We've coached dozens of teams through it. Let's talk. Cheers!#EOS #EntrepreneurialOperatingSystem #BusinessGrowth #ChaosToClarity #AgencyLife #TeamAccountability #GoalSetting #CreativeStructure #BusinessFramework #LeadershipTips

  11. 19

    Are Google Ads Dead? Why High-Ticket Sales Still Win With Search

    Can Google Ads still close a $500K deal in 2025? Yes! Only if you know what you're doing. In this episode, Clay and Luke bust the myth that Google Ads are dead, especially for high-ticket service businesses. Spoiler: the leads aren’t junk if your strategy isn’t junk. From a $700 ad that led to a wire transfer four days later to the critical role of multi-channel marketing, they break down what it really takes to make Google Ads work in the AI era. Plus, you’ll find out why your agency shouldn't run ads unless they’re also managing your website.Tune in to Learn:Why Google Ads still work for high-ticket B2B salesThe biggest mistake businesses make when turning on ads too earlyHow to build a strategy that turns clicks into contractsWhat to expect from your agency (and what you should hold them accountable for)If you’re thinking about running Google Ads, start with a strong foundation. Grab a free website audit at www.GoodAgency.comCheers!#GoogleAds #HighTicketSales #DigitalMarketing #B2BSales #MarketingStrategy #MultiChannelMarketing #LeadGeneration #AdSuccess #WebsiteManagement #GoodAgency

  12. 18

    Your Logo Doesn’t Matter (At Least Not How You Think)

    What do airplane coffee and corporate logos have in common? Both might leave a bad taste if you're not paying attention. In this episode, Clay and Luke challenge one of branding’s sacred cows: the logo. Are logos completely dead? Not quite. But in an AI-saturated world where customers search by problem, not by brand, your logo is no longer your lead engine. From bad airport lattes to rebranding gone wrong, they unpack why experience is the new differentiator and how to actually stand out without a shiny redesign.Tune in to Learn:☕️ Why logos no longer lead the customer journey☕️ The real reason people choose your business (hint: it’s not your color palette)☕️ When a rebrand is worth it and when it's a giant waste of money☕️ How hospitality and messaging create more brand equity than a new logo ever willThinking about a rebrand? Start with your message, not your logo. Grab a free website audit at www.GoodAgency.comCheers!

  13. 17

    Hospitality as a Service: The Secret to Standing Out in an AI World

    Coffee may aerosolize on your tongue (science says so), but great business leaves a lasting impression on the heart. In this episode, Clay and Luke unpack the concept of Unreasonable Hospitality and why it’s not just for Michelin-star restaurants. From hot dog plating at fine dining spots to sending dog toys and bourbon to clients, they reveal how small acts of care can radically change how you sell, serve, and scale. In a world where everything is automated, your human touch might be the best strategy you’ve got.Tune in to Learn:What “hospitality as a service” really means and how to apply itThe difference between good service and unforgettable hospitalityHow to create a customer journey map that builds loyalty and revenueReal-life examples of hospitality that deepened client relationshipsWant help making hospitality part of your brand strategy? Grab a free website audit at www.GoodAgency.comCheers! ☕️

  14. 16

    How to Rank in ChatGPT (Even if You Don’t Rank on Google)

    What do Ottoman divorce laws and AI ranking have in common? More than you'd think. In this episode, Clay and Luke tackle a question few marketers are asking but everyone should be: how do you get your brand to show up in tools like ChatGPT? Spoiler alert: it’s not about stuffing keywords. It’s about proving you’re the real deal. From white papers and press releases to avoiding SEO-killing content, they break down how one client with zero SEO history is ranking in AI... and why showing your work matters more than ever in the age of bots.Tune in to Learn:Why you might rank in ChatGPT even if you're invisible on GoogleWhat AI systems look for when choosing who to citeHow PR, white papers, and real data boost your chatbot visibilityWhy boring, high-quality content wins in an AI-saturated worldWant to know if you're showing up where it counts? Grab a free website audit at www.GoodAgency.comCheers!

  15. 15

    Can StoryBrand and SEO Work Together? Here's the Truth

    Some say sugar doesn’t belong in coffee. Others say StoryBrand doesn’t belong in SEO. In this episode, Clay and Luke challenge both claims and stir up the sweet spot where messaging clarity meets search engine performance. If you’ve ever felt stuck between writing for Google or writing for humans, this one’s for you. From schema to storytelling, they reveal how to blend strategy and substance without confusing your audience or tanking your rankings. Grab a mug and get ready to rethink how content, PR, and SEO actually work together.Tune in to Learn:Why StoryBrand messaging can hurt your SEO if you're not carefulHow to balance user experience with algorithm expectationsThe role of metadata, schema, and backlinks in modern SEOWhy good SEO is boring and why that’s a good thingWant help making your StoryBrand site SEO-friendly? Get a free audit at www.GoodAgency.comCheers!

  16. 14

    Why Sending People to Your Homepage Is Killing Conversions

    That cappuccino you made at home? Great idea. Sending traffic to your homepage? Not so much. In this episode, Clay and Luke dig into one of the biggest (and most overlooked) mistakes business owners make: treating the homepage like a catch-all. From micro coffee shops to micro-moments in user experience, they break down why your service pages matter more than ever and how AI and search behavior are reshaping where conversions actually happen. It’s time to stop pouring good traffic into a leaky funnel and start brewing up pages that sell.Tune in to Learn:Why today’s buyers expect personalized, problem-specific landing pagesWhat the data says about homepage drop-off (and how to fix it)How AI and large language models are reshaping search behaviorWhat to build instead of a homepage if you want higher conversionsWant to see if your service pages are doing their job? Let’s take a look together: www.GoodAgency.com Cheers!

  17. 13

    How Much Should You Really Spend on Marketing? Here's the Math (and the Mindset)

    Luke and Clay kick off this espresso-fueled episode with a hot take on Blue Bottle Coffee and then dive straight into something even more controversial: your marketing budget. If you’ve ever asked, “How much should I actually spend on marketing?” or felt like tossing your dollars into Meta’s black hole, this episode is your sanity-saving guide. From defining what counts as “marketing” to rethinking it as an investment, not a gamble, they unpack how to build a revenue engine that doesn’t burn your beans (or your budget). Plus, they offer a blueprint to help you think like a strategist, not just a spender.Tune in to Learn:The real reason Blue Bottle Coffee has a cult following (hint: it’s not just the beans)Why 3 to 5 percent of revenue is a starting point, not a ruleHow to shift your mindset from “marketing expense” to “revenue investment”What $820K in marketing could actually buy for a growing businessBook a session with us and we can start to strategize for your business: www.GoodAgency.com Cheers!

  18. 12

    What Our Podcast Analytics Taught Us About Content That Converts

    We're back for Season 2 of Coffee & Conversion, and this time we’re spilling the data. Clay Vaughan and Luke Frazier break down what worked (and what flopped) from last season, sharing real numbers, viewer habits, and why Colombian coffee might just be winning at branding. It’s a behind-the-scenes look at content strategy, podcast growth, and how to use analytics to brew something better next time.Where our top traffic actually came from and it wasn’t where we expected☕️ The surprising power of Google search for podcast discovery☕️ How to turn low view counts into high-impact strategy☕️ What our best-performing episodes had in commonWant to know what's actually working in your content? Let’s dig into the data together:  www.GoodAgency.comCheers!

  19. 11

    Binge-Worthy Marketing: How to Turn Your Content into a Revenue Engine

    We all have our caffeine limits—but content marketing has no ceiling. In this Coffee & Conversion episode, Clay and Luke reveal how smart, engaging content elevates your brand from “so-so” to “must-follow.” Discover why mini-docs or even Netflix-style storytelling could be your ticket to capturing hearts and generating real leads. Whether you’re a scrappy startup or a multimillion-dollar enterprise, learn how to plan, produce, and promote content that keeps audiences hooked.Brew a cup and dive in as we cover:The power of emotional moments over boring bullet pointsReal examples of scaling content from short social clips to full-on TV-show vibesWhy authenticity (and a bit of entertainment) is key in our post-trust worldReady to ditch surface-level social posts? Tune in, then head to GoodAgency.com for more ways to bring your brand story to life. Cheers!

  20. 10

    3 Marketing Metrics That Actually Matter (Forget Vanity Stats!)

    Most fruits and veggies can’t beat coffee’s antioxidant punch—and most vanity metrics can’t beat the power of tracking real conversions. In this Coffee & Conversion episode, Clay and Luke reveal the 3 key numbers that show if your marketing is truly profitable: your click-through rate, your conversion rate, and your lead-to-close ratio. Skip the fluff of “impressions” and “likes,” and zero in on the metrics that mean actual revenue.Brew up a cup and find out:Which 2% vs. 70% ratio sums up why paid ads alone aren’t enoughWhy that 3% website conversion goal can change how you see your trafficHow to set up a simple dashboard to track, optimize, and crush your revenue targetsReady to ditch the vanity metrics and embrace real ROI? Grab your coffee, hit play, and visit GoodAgency.com for resources that help you measure what matters—and convert more leads into paying customers. Cheers!

  21. 9

    LinkedIn for B2B: More Than Just a Digital Résumé

    Did you know coffee packs more antioxidants than most fruits and veggies? Just like that surprising fact, LinkedIn has way more to offer your B2B strategy than a simple résumé dump. In this episode of Coffee & Conversion, Clay and Luke break down how LinkedIn has become the go-to place for building authentic business relationships—and why it’s easier than ever to connect with ready-to-buy decision makers, even if you’re not a “social media” person.Listen in to learn:How to optimize your profile and consistently post content that sparks real interestThe difference between spamming people and starting genuine conversationsWhy cultivating warm, meaningful connections beats racking up thousands of random followersGrab your brew and join us. Ready to turn LinkedIn into your best B2B channel? Check out GoodAgency.com for even more tips to sharpen your strategy. Cheers!

  22. 8

    When to Hire Your First Sales Rep (And Why Timing Is Everything)

    Ever debate when your kids should start drinking coffee? (Spoiler: maybe never!) It’s all about right timing—just like hiring your first salesperson. In this Coffee & Conversion episode, Clay and Luke talk about how waiting too long or jumping in too soon can set you up for a costly miss. Learn the telltale signs you’re ready for a dedicated sales pro, the infrastructure you must have in place first, and how your marketing needs to align if you expect this new hire to truly perform.Tune in to learn:Why “not all revenue levels” are the perfect time for a first sales hireHow to set up your CRM, messaging, and processes for immediate successReal examples of matching salespeople to the exact clientele you serve bestPour another cup and join us for the conversation. Ready to grow your team with confidence? Check out GoodAgency.com for more resources on building a scalable sales engine. Cheers!

  23. 7

    StoryBrand & AI: Building a Clear Message (Without Losing Your Voice)

    Did you know coffee was banned multiple times in the 17th century? Luckily, we’re free to sip away—and now we’re also free to let AI tools help us refine our brand messaging. In this Coffee & Conversion episode, Clay and Luke tackle StoryBrand AI: what it is, how it can jumpstart your messaging if you’re on a tighter budget, and why true clarity still needs a human touch. If you’re serious about marketing your business with a rock-solid foundation, you’ll want to hear their takes on mixing StoryBrand fundamentals with AI-driven insights.Tune in to learn:Why StoryBrand is still the gold standard for clarifying your customer’s problemHow AI can be a helpful assistant—but only when you give it the right promptsWhich businesses might thrive with StoryBrand AI, and which need a certified guidePour yourself a cup, settle in, and see how you can combine proven frameworks with cutting-edge tools to build a message that resonates. For more tips and resources, head over to GoodAgency.com. Cheers!

  24. 6

    Why Newsletters Are Dead…Unless You Do This

    Cappuccino sizes. Email newsletters. What do they have in common? They’re often done wrong! In this Coffee & Conversion episode, Clay and Luke serve up a fiery take on why the old-school “one-size-fits-all” newsletter rarely converts—and what to do instead. From evergreen nurture campaigns to sharing relevant insights (not corporate fluff), learn how email should be your steady, high-ROI channel for building true relationships.Brew a cup and tune in to discover:Why typical newsletters fall flat on busy inboxesThe “evergreen nurture” approach that turns subscribers into fansActionable tips for delivering real value and raking in revenueReady to transform your inbox from a snoozefest into a revenue driver? Hit play, then check out GoodAgency.com for resources to get your email game on point. Cheers!

  25. 5

    Will AI Kill SEO? Not So Fast—Here’s How to Adapt

    You’ve heard the rumors: “AI is coming for search—SEO is doomed!” In this Coffee & Conversion episode, Clay and Luke debunk the hype, explaining how AI won’t kill SEO but will absolutely reshape it. Learn why AI still needs quality content, how to pivot away from keyword stuffing, and why you should use tools like ChatGPT not just to generate posts, but to better understand your customers’ language.Tune in and hear:The new rules for ranking high in an AI-driven search environmentWhy using your customers’ words can instantly boost relevance and trustSmart ways to experiment with AI tools—without losing your brand’s voicePour yourself a fresh cup (cat-poop coffee optional) and dive in. Ready to keep your brand on top in a changing market? Check out GoodAgency.com for more tips and resources to future-proof your SEO. Cheers!

  26. 4

    Paid vs. Organic: Which One Actually Grows Your Business Faster?

    Turns out organic coffee can last 100 years—and saves the planet a little while it’s at it. But does organic marketing (like SEO) or paid advertising have the same staying power for your brand? In this episode of Coffee & Conversion, Clay and Luke compare these two approaches, showing why simply “renting” traffic with paid ads can’t beat the long-term rewards of organically owning your space. They’ll unpack real-world examples, break down how to tell if you’re ready for SEO, and share the red flags to avoid when hiring an agency that promises quick fixes.Tune in to learn:How to balance paid ads for short-term visibility with SEO for long-term stabilityWhy 70% of traffic goes to the top 3 organic listings (and how to claim that spot)What your budget should look like if you want to amplify growthBrew yourself a cup (organic or not!) and join us. Grab a free website audit at GoodAgency.comto see if you’re set up for SEO success or if paid ads might give you a short-term bump. Cheers!

  27. 3

    Why “Advertising Alone” Can Kill Your Growth

    Did you know drinking coffee the second you wake up can wreck your productivity? In the same way, pouring all your resources into one single channel—like ads—can sabotage your ROI. This week on Coffee & Conversion, Clay and Luke dive into why “advertising alone” (Instagram, Google, LinkedIn—doesn’t matter) never solves your marketing woes if your messaging and funnel aren’t ready.You’ll hear eye-opening examples of how one-channel thinking wastes money, plus best practices for finding the right approach to your audience—without throwing spaghetti at the wall. If you’re tired of wasted ad spend and want a truly aligned strategy, this episode is for you.Listen in to learn:Why focusing on a single ad platform can drain your budgetHow to figure out where your customers are (and meet them there)The simplest next step to ensure your ads become revenue generators, not money pitsGrab a cup of coffee (maybe wait those 90 minutes first!) and tune in. For extra clarity, don’t forget to check out GoodAgency.com for a free website audit to see where your brand stands. Cheers!

  28. 2

    RevOps 101: How to Streamline Your Pipeline & Boost Revenue

    Did you know it can take up to four years for a coffee plant to produce its first bean—yet those plants can live for a century? Likewise, good revenue operations (RevOps) may take some time to set up, but the payoff can last for years. In this episode of Coffee & Conversion, Clay and Luke dive into the fundamentals of RevOps—why it’s more than just tools and software, how to unify your marketing and sales, and what you can do right now to plug those lead leaks in your pipeline.They’ll share real-life examples of boosting conversion rates from 7.7% to nearly 25%—all by clarifying the sales process, recording calls, and automating key steps. If you’re ready to stop piecing together random marketing tactics and start building a seamless revenue engine, this episode is for you.Listen in, brew that next cup, and learn:How to reverse-engineer your pipeline starting with the end (the sale)Why systems and processes come before toolsThe surprising ways better RevOps can nearly triple your close ratesPour yourself a fresh Americano and tune in—your revenue results are about to get a major upgrade. Don’t forget to subscribe, share with a friend, and visit GoodAgency.com for more resources to make RevOps truly work for you. Cheers!

  29. 1

    How to Fix the #1 Marketing Mistake Confusing Your Customers

    Coffee is the world’s most traded commodity (next to oil and gas)—but does your brand message carry the same “weight”? In this very first Coffee & Conversion episode, Clay and Luke serve up a quick coffee fact before diving into the biggest reason so many businesses lose deals: inconsistent messaging.From Clay’s awkward Chamber of Commerce pitch that landed zero new clients, to Luke’s insight on why talking solely about yourself kills trust, this episode reveals why your marketing and sales must tell one cohesive story. You’ll get practical tips for clarifying your brand message, aligning your team, and keeping prospects laser-focused on the problem you solve.Ready to unify your message and ramp up revenue? Tune in, pour yourself a cup of coffee, and learn how to say the same thing over and over—so customers finally get what you do. Don’t forget to subscribe, share with a friend, and check out GoodAgency.com for more resources to grow with confidence. Enjoy!

Type above to search every episode's transcript for a word or phrase. Matches are scoped to this podcast.

Searching…

We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.

No matches for "" in this podcast's transcripts.

Showing of matches

No topics indexed yet for this podcast.

Loading reviews...

ABOUT THIS SHOW

Coffee & Conversion is the weekly show for business leaders who want real, practical insights into growing a brand that stands out—and consistently converts. Hosted by Clay and Luke of Good Agency (a StoryBrand Certified Agency that’s generated hundreds of millions in revenue for clients), each bite-sized episode tackles your pressing marketing challenges, from unifying your brand story and building a seamless sales funnel, to mastering RevOps and deploying effective ad strategies.Fueled by a love for great coffee and data-driven results, Clay and Luke serve up candid conversations on what it takes to align marketing and sales, build trust in a post-trust world, and see predictable growth month after month. Whether you’re wrestling with inconsistent messaging, trying to figure out SEO versus paid ads, or looking to hire your first salesperson, Coffee & Conversion has you covered.Tune in, and learn how to:1 - Devel

HOSTED BY

Clay Vaughan & Luke Frazier

URL copied to clipboard!