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The Apartment Rebels Podcast

The Apartment Rebels podcast was created to shine a light on people in the property management and real estate industry, from property managers to VPs to regionals and Marketing execs, who are doing things differently. People who question the status quo with the goal of pushing the industry forward by innovating with tech, engagement strategies and out-of-the-box ideas.

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    49. How Snappt (Post $100M Series A) Automates Income Verification With 99.8% Accuracy

    Dan Berlind, CEO & Founder of Snappt joins The Apartment Rebels Podcast for a second interview following Snappt’s Series A $100M funding. Recorded live during NAA, Dan shares Snappt’s latest updates on the product roadmap,

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    48. How Cardinal Group is Disrupting Multifamily With Their Employee-First Culture

    Alex O’Brien founded Cardinal Management Group with the mission of changing what it means to love your work. So much so, that for the first years their mission statement didn’t event mention their customers or

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    47: Seth Dotterer, CEO at SiteCompli On Why Millennials and Gen-Z Don’t Want To Work For Operators With Old-school Tech

    Seth Dotterer is the CEO of SiteCompli, which enables property owners and managers to transform how work gets done at their properties. During this episode, Jude and Seth discuss how new generations will force the

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    46: Trevor Park From RentDynamics On The Marketing Funnel in Property Management

    Trevor Park is VP of Marketing at RentDynamics. On this episode, Jude and Trevor tackle a variety of topics among Marketing and Property Management. For instance, how does the Marketing funnel work in Multifamily? What

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    45: How Safely Finance Helps Renters Pay For Their Move Over Time

    In this episode of the Apartment Rebels Podcast, Jude interviews Roland Mansilla, co-founder and COO at Safely Finance. Safely Finance is the perfect solution for residents who can afford their move, just not at the

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    44. How ResProp Grew its 3rd-Party Business By Providing Free Due Diligence to Owner Groups

    Ben Adler, Director of Business Development at ResProp, shares how he got into the multifamily industry, why ResProp pivoted from being an owner/operator to a full-time 3rd party operator and how their unusual sales strategy

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    43. Dean Fung-A-Wing on How Water Leak Detection Can Save The Apartment Industry $11 Billion Annually

    Water leaks are a problem every property manager and owner is familiar with. It’s a big part of why we get insurance and a maintenance team. During this episode, Dean Fung-A-Wing, CEO at Kairos, tells

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    42. How Zebel is providing developers with pre-construction feasibility analysis in minutes

    During this episode, Hamid Hajian CEO & Founder at Zebel, tells Jude about his journey into pre-construction and how his love for technology eventually led him to build Zebel. Zebel is a powerful tool that

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    41. LIVE at Optech: Daniel Cunningham, CEO Leonardo24/7, on improving NOI by automating apartment operations with weekly, monthly, and annual checklists

    Leonardo24/7 is a platform that uses checklists and automation to make property managers’ lives easier. During this episode, Daniel tells us how this automation model creates NOI and improves asset performance. Connect with Daniel and

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    40. LIVE at Optech: Ned Murphy, CRO at Dwelo, on how home automation impacts NOI and why onboarding is the most important driver of proptech adoption by residents and site teams

    Dwelo is one of the biggest names in proptech; focusing in making smart homes devices and platforms. Ned Murphy oversees Sales, Marketing and Product and during his chat with Jude, he goes into detail on

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    39. LIVE at Optech: Why Madera Residential built its own property management system and how leasing chatbots based on brand personality improves conversion rates (with Jason Anders and Caghan Standlee from Quext)

    Jason Anders and Caghan Standlee from Quext tell Jude about how Madera Residential built their own proptech company when they didn’t find what they needed in the market as a property management company. During this

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    38. LIVE at Optech: Amy Weissberger SVP Morgan Properties on the unique challenges women face climbing the multifamily corporate ladder and how Morgan’s focus on professional development impacts this and resident experience

    Amy Weissberger has had a long career in property management and has moved her way up to the ranks at Morgan Properties. In her chat with Jude, she goes into detail about how Morgan Properties

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    37. LIVE at Optech: Alex Winborn, VP Residential, on why empowering site teams to make decisions has created more loyal residents for HG Fenton

    Alex Winborn is the VP at H.G. Fenton, a family-owned owner/management company based out of San Diego. During his interview with Jude he shared why Property Managers are actually Business Leaders at HG Fenton and

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    36. LIVE at Optech: RentPath CEO Jon Ziglar on how and why you should include likeliness to renew in your tenant screening process

    Jon Ziglar, CEO of RentPath, takes us through the most important parts of any leasing process; including something that most companies don’t pay too much attention to: likeliness to renew. Check out this episode and

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    35. LIVE at Optech: Brian Zrimsek from MRI on why apartment operators should look for proptech solutions that offer “Smart, nimble experiences” and why dashboards are in and reports are out

    On this episode, Brian Zrimsek is the Industry Principal at MRI Software and during this interview, he shares his take on how proptech has evolved and where it’ll continue its innovation. Check out this episode

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    34. LIVE at Optech: Daniel Berlind, CEO of Snappt, on how apartment operators can use AI to detect fraud and decrease evictions

    Fraud detection has been a long-time issue in property management and it’s only become more and more common. On this episode, Dan Berlind tells us how the use of technology can be a tool to

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    33. LIVE at Optech: “If this could work, how big would it be?” and other investment philosophies that Chris Moreno uses to find the next big name in Proptech

    Chris Moreno founded OnDeck, a community fund to support founders building a startup and explorers ready to take the next step. During this episode, Chris tells Jude what he’s looking for in the entrepreneurs he

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    32. LIVE at Optech: Cyrus Claffey, Founder ButterflyMX, on how unified access control improves the experience for residents, site teams, vendors, and delivery drivers

    Cyrus Claffey is the founder at ButterflyMX, a smart access system running on more than 6,000 properties all over the US. On this episode, Cyrus goes into the story of how ButterflyMX came to be,

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    31. LIVE at Optech: Justin Dilley on whether apartment operators should adopt all-in-one systems or the best-in-class and why site teams should be involved in these decisions.

    Justin Dilley from RentTango shares his thoughts on innovations in the industry and how the most successful property management companies are the ones who give decision freedom to site teams. Justin is the Director or

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    30. LIVE at Optech: Larry Bellack of Reva on how a centralized leasing model can reduce overhead while increasing closing ratios by 75%

    Larry Bellack has been in the industry for over 15 years and has worked with companies like Real Page and most recently Mobile Doorman before joining Reva Tech. Larry chats with Jude about the different

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    29. LIVE at Optech: Andre Sanchez, Rently CRO, on how apartment operators can deploy proptech more successfully by defining pain points, pilot metrics, and required integrations

    Andre Jordan is the COO of Rently, a company that delivers a self-guided touring platform and smart-homes in the Single and Multifamily industries. During this episode of the Apartment Rebels Podcast, Andre takes us through

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    28. LIVE AT NAA: Kristen Magni on how apartment companies can achieve diversity, equality, and inclusion at senior levels, not just concierge and maintenance

    Equality and inclusion have been a hot topic in recent years; but that doesn’t mean this (or any) industry has figured it out. Kristen Magni is a Managing Partner at hyrUP, a staffing agency that

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    ​27. LIVE AT NAA: Brady Nolan of Till on why aligning rent payment with how residents earn income is better for resident experience

    Brady Nolan is the Co-Founder and Growth Revenue Officer at Till, a rent-payment solution. Brady chats with Jude about resident experience looked at from another perspective, paying rent. Brady goes into detail on how you

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    ​26. LIVE AT NAA: Chiccorra Connor on wh​y your leasing teams should use B2B sales tactics and why LinkedIn is an underutilized​ channel in the leasing game

    Voted ‘One of the Most Influential Woman of 2020’, Chiccorra Connor continues to make a remarkable impact on the multifamily industry, her local community, and the nation at large. Chiccorra has been in the multifamily

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    25. Jessica Nungaray offers a master class in resident communication when you have to rollout a program residents might not like

    Jessica has been working for Greystar for the past 5 years and through the years has learned a thing or two about having to give seemingly bad news to your residents. Check out this episode

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    24. Tory Moody on going beyond events to drive resident engagement and building a sense of community

    Tory was skeptical about resident events at first, but once he understood how events could be a way to listen and interact with the community, he went all in. During this episode, Tory tells Jude

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    23. Carol Enoch on charting her own path in the multifamily industry from leasing agent to client services to asset manager to Founder/CEO of Enoch & Co.

    Carol Enoch started her career as a leasing agent back in 2005 and since then, she’s carved her path all the way to asset manager, launching multi-million-dollar projects, nation-wide, across all asset classes. Since 2021,

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    22. Garrett Heaberlin of Via Failla on how to get PR and foot traffic using resident events or food drives and how BMW can sponsor your resident events

    Garrett is the co-founder of Via Failla, an agency focusing on PR, Events, Media and Digital Marketing. This episode is an amazing insight into some of the most successful projects at Via Failla for Property

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    21. Karl Smith on why Cortland hires outsiders and how this has made all the difference for resident experience including Well Living, the 1st resident fitness program

    Karl Smith is the Director of Resident Experience at Cortland Partners. Karl is an avid believer that hiring candidates from other industries brings new and valuable perspectives. Listen to this episode to learn more about

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    20. Brandon Payton on why site teams should be the ones making decisions about resident experience and proptech and why he only works for operators with modern tech

    Brandon Payton is the community manager at BLVD Residential and on his chat with Jude tells us why it’s important for corporate to give enough freedom to site teams to make their own decisions on

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    19. Tashina Johnson on how being a former therapist made her a better property manager and how her events get 120 residents attending

    Tashina Johnson wasn’t planning on getting into property management but once she did, she realized that her work experience had prepared her for it. Tashina loves talking to people and being a part of her

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    18. Amy Mark, regional at Embrey, on why staff experience is just as important as resident experience

    A lot is said about resident experience. It’s a central part of all property management companies and represents a big investment for corporations. But what about staff experience? Amy has been in the industry for

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    17. LIVE AT NAA: Judy Bellack on why the best apartment companies hire outside the industry and how tech levels the playing field between small and large operators

    Property management has been known to be a tight community; however Judy talks us through the benefits of expanding the horizon and looking at other industries to find people with different perspectives and knowledge.

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    16. LIVE AT NAA: Steve Wunch on how to build relationships in the apartment industry for career growth, personal development, sales, and employer branding.

    Steve Wunch is the Sr. Director of Business Development at LEAP, a company that offers deposit replacements and rent guaranty. Since the MySpace era, Steve has been active on social media and it’s worked to

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    15. Mindy Johnson, Apartment VP turned-wellness coach, on why apartment site teams should be part of all major decisions

    After 23 years in the apartment industry, Mindy started her own wellness coaching business because she wanted to have more impact outside the corporate realm. Listen to her chat with Jude and learn Mindy’s advice

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    14. Grady Newman of Resi on why apartment marketers should augment their ILS strategy with Google ads, custom websites, & beautiful photos

    Resi focuses on building beautiful websites and assisting property management companies with their online presence and overall marketing strategy. On this episode, Grady Newman, founder of Resi tells us more about how they got started,

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    13. Johnny Xayamath of Beitel on how to turn every resident event into a PR opportunity, Google Review, and Social Media Post.

    Johnny wasn’t sure that events were the right way to drive resident retention, but once he decided to get more in touch with his residents by doing surveys and being more present on site; he

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    12. LIVE AT NAA: Stephanie Anderson of Grace Hill on why workplace flexibility and investing in employee development are the keys to reducing turnover

    It’s no secret that property management has had long-term issues with employee retention. As a result, staffing has become more and more of a problem for properties, specially in the recent years. Stephanie Anderson is

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    11. LIVE AT NAA: Danit Zivan of Bark Buildings on the crucial differences between apartments that “allow pets” and apartments that are “pet friendly”

    Pet friendly has been a common concept for a long time, but Danit Zivan from Bark Buildings educates us on how “pet friendly” and “allowing pets” are two completely different things. She also takes us

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    10. LIVE AT NAA: Richard George on why everyone, from concierge to CEO, should understand how everything from resident events to capital projects drive NOI

    Richard George has been around Property Management for a long time. He understands the importance of NOI and how it’s impossible to drive it correctly if your team is not properly around this essential subject.

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    9. LIVE AT NAA: Erin Mahone on why phrases like “Hey”, “You guys” and “No Problem” are taboo for Campus Life & Style Student Housing site teams

    Campus Life & Style Student Housing has been around for around 6 years and their commitment to resident experience is as strong as ever. Campus Life is very intentional with staff training, keeping their values

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    8. LIVE AT NAA: Wais Khairzada on why pocket-sized brand standards cards are Bozzuto’s secret to winning 6 consecutive ORA top property manager honors

    Bozzuto Group is one of the largest Property Management companies and Wais attributes a big part of their success to Bozzuto’s values: concern, creativity, passion and the pursuit of perfection, these values are the guide

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    7. LIVE AT NAA: Joe Easton on why a unified app experience is the future of resident experience and how open APIs like Rent Managers’ is the key

    Joe Easton and the folks at Rent Manager believe that data should be easy to access and easy to move from one platform to the next. They believe that their customers should be empowered to

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    6. Why LeaseLock’s Chief Revenue Office Ed Wolff Thinks Apartment Deposits Are Extinct

    Ed Wolff started his career in HR before moving into Property Management. When the opportunity to join LeaseLock and purse his passion for technology while staying in the industry he loved, he didn’t think twice.

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    5. Kyrell Hawkins of Village Green on why resident move-in should be an experience, not a process

    Move-ins are usually filled with check-lists and never-ending tasks. It’s easy to forget that move-ins are also a great opportunity to welcome residents and give them an amazing experience. The idea of the ribbon-cutting ceremony

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    4. LIVE AT NAA: Jessica Eberbach on how Tricap Residential has made remote work possible for their apartment site teams

    Jessica takes us through how, through the use of tech and training, Tricap has been able to make remote possible for everyone, even site teams. As we all know, remote work has been long thought

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    3. Elizabeth Williams explains why Tricap Residential hires Engagement Managers, Not Property Managers

    Elizabeth Williams, Marketing Director at Tricap, shares how Tricap has taken tradition and shaken it up by implementing a hyper-focus approach on the customer (resident) journey. Connect with Elizabeth at https://www.linkedin.com/in/elizabeth-williams-chicago/ Here’s the show’s transcript

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    2. Tony Souza, regional PM at Embrey, on why taking your teams’ side, not the residents’, is the key to resident experience

    Tony Souza, regional property manager at Embrey Management Services, dives into the importance of knowing when to let go and trust your teams to identify opportunities on providing a better resident experience. Connect with Tony:

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    1. Josh Murphy, Director of Multifamily at Rose Associates, on fast tracking your career by taking on as much responsibility as possible

    On this episode Jude interviews Josh Murphy, Director of Multifamily at Rose Associates, who talks us through his unexpected career path and how he managed to set himself up through hard-work and adaptability and how

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ABOUT THIS SHOW

The Apartment Rebels podcast was created to shine a light on people in the property management and real estate industry, from property managers to VPs to regionals and Marketing execs, who are doing things differently. People who question the status quo with the goal of pushing the industry forward by innovating with tech, engagement strategies and out-of-the-box ideas.

HOSTED BY

Flamingo

Frequently Asked Questions

How many episodes does The Apartment Rebels Podcast have?

The Apartment Rebels Podcast currently has 49 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The Apartment Rebels Podcast about?

The Apartment Rebels podcast was created to shine a light on people in the property management and real estate industry, from property managers to VPs to regionals and Marketing execs, who are doing things differently. People who question the status quo with the goal of pushing the industry forward...

How often does The Apartment Rebels Podcast release new episodes?

The Apartment Rebels Podcast has 49 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to The Apartment Rebels Podcast?

You can listen to The Apartment Rebels Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts The Apartment Rebels Podcast?

The Apartment Rebels Podcast is created and hosted by Flamingo.
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