The Dentists Show | Advice for Dentists podcast artwork

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The Dentists Show | Advice for Dentists

Are you frustrated with dentistry and feel like you made the wrong career choice? We are 2 dentists that grew 1 dental office into 7 dental offices doing over 23 million. We share how we did it, crazy stories, and things we wish we knew as we have been on our journeyListen in to The Dentists Show to be entertained, learn new practice-building techniques, and let us help you love dentistry!

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    49. Dental Students: Don't Buy the Hype (Or the Shiny New Tech)

    Stepping out of dental school and into real-world dentistry can feel overwhelming. Shiny technology, leadership pressures, debt, and the weight of patient care — it's a lot to handle. In this episode of The Dentists Show, Chase and Ryan get real about what matters most for dental students and new grads. Chase shares insights from speaking to a room of over 200 dental students, answering their burning questions about affording tech, buying equipment, and stepping into leadership roles. The takeaway? Don't get caught chasing every shiny new tool. Being a step behind the bleeding edge is often smarter — and cheaper. Instead, the guys emphasize what really matters: putting in reps with bread-and-butter dentistry, investing in quality CE (even if it costs you), and surrounding yourself with strong mentors and teammates. They get into the importance of reflection, the role of personality and hobbies in interviews, and why being intentional with your growth early in your career pays off forever. Whether you're still in dental school, a fresh grad, or mentoring young dentists yourself, this episode will leave you with practical, honest advice you won't get from a textbook. LINKS: https://www.thedentistsshow.com Episode Minute By Minute: 00:00 – Recording filters, background noise & real-life interruptions 02:30 – Chase speaks at Smiles event: 230 dental students 04:30 – Students' biggest questions: tech & equipment costs 06:00 – Why new grads shouldn't chase shiny new technology 08:00 – Being a step behind the bleeding edge (car & boat analogy) 09:30 – Focus on patient experience and team leadership first 11:00 – Put in reps: bread-and-butter dentistry is your foundation 12:30 – CE courses: why even expensive ones are worth it 15:00 – Live-patient CE and safe ways to build advanced skills 17:00 – Ryan's story: working with Chase was like a "mini residency" 19:00 – The role of mentorship (finding mentors & mentoring others) 21:00 – How they evaluate new dentists in interviews 22:30 – Why reflection and personality matter as much as skills 25:00 – Students: reach out, invite us for pizza + Q&A 27:00 – Closing laughs & reminders to like, share, and subscribe

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    48. What Dentists Can Learn From "Mid Months" (And Why They Matter)

    Not every month is a record-breaker. Not every month is a disaster. Some months just… are. In this episode of The Dentists Show, Chase and Ryan talk honestly about what they call the "mid months" — those stretches where production is okay, collections are fine, but nothing feels exciting. Instead of brushing past them, they argue that mid months are where true leadership shows up. These are the moments to sharpen your tools, reset your team, and create momentum for the future. They share stories of navigating disappointing numbers, redirecting staff energy, and how reflection (even on failures) can drastically reduce repeat mistakes. They also cover why September can be a make-or-break month, the power of same-day treatment, and why frustration is often the best signal that change is coming. Add in some laughs about heat waves, new slang, and losing a patient over podcast banter, and you've got a mix of humor and hard-hitting leadership advice. Whether you're running one practice or managing multiple offices, this episode will challenge you to see mid months not as wasted time, but as opportunities to lead better and build stronger teams. LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 – Back together (sort of), weather talk & podcast fallout 03:00 – August recap: why it felt "mid" 05:30 – Teen slang, new words & feeling old 07:00 – What a mid month looks like in dental numbers 08:30 – Team mindset: turning $85k into $170k 09:45 – The danger of being passive about mid months 10:30 – Sharpening the ax: why reflection matters 12:00 – Slow months: chatter, bonding, and missed opportunities 13:00 – Using downtime for training and leadership growth 15:00 – How to explain profitability vs. production to your team 16:30 – Leadership test: handling average months well 18:00 – Why reflecting on failures prevents repeat mistakes 20:00 – Culture of mistakes: turning errors into opportunities 21:30 – Rallying after mid months vs. bad months 23:00 – Spring energy, fall motivation & hitting September goals 24:00 – Team giveaways, incentives & patient experiences 25:00 – Wrapping up: guests, growth, and avoiding foot-in-mouth moments  

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    47. Work-Life Balance Is a Lie: What Dentists Should Focus on Instead

    If you've ever felt guilty about not having the "perfect" balance between work, family, and life, this episode will hit home. Chase and Ryan dig into the myth of work-life balance and why chasing it is a guaranteed way to stay frustrated. They talk about the real grind of dentistry, the constant tug-of-war between clinic life and family life, and how the idea of "balance" sets up unrealistic expectations. Instead, they introduce a different framework — thinking in seasons. Sometimes it's a season of long hours and late nights, and other times it's a season of family trips, slower schedules, or health. From letting go of shame to learning how to actually be present (yes, that means putting down your phone), this conversation is equal parts honest, funny, and practical. Chase and Ryan even share their own hacks — like muting phones at night, scheduling "rock priorities" first, and empowering their teams to take ownership so they can step back when needed. At the end of the day, they remind us: you don't need balance. You need presence, intentionality, and the freedom to embrace whatever season you're in.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Welcome back & Chase's move 02:00 – Work-life balance: the myth we all bought into 04:00 – Why balance doesn't actually exist 06:00 – The "pursuit of happiness" trap 07:00 – What dentistry really looks like after 5 PM 08:00 – Seasons vs. balance: a healthier way to think about life 09:30 – How seasons play out in dentistry, family, and career 11:00 – The danger of extremes: all work vs. all family 12:30 – What Ryan hopes his kids say at his funeral 13:30 – The key: being present where you are 15:00 – Phones, distractions, and learning to disconnect 17:00 – BBQ talk: Chase's new grill & Ryan's steak routine 18:00 – Dan Sullivan's free day concept & planning immersion days 19:00 – Letting go of control and empowering your team 21:00 – Health, growth, family: shifting focus by season 22:00 – Rocks, gravel, and sand: how to plan your year 23:00 – Family travel commitments and making memories 26:00 – Why guilt around "balance" isn't worth it 27:00 – Social media hacks to stay present 28:00 – Final thoughts: forget balance, focus on what matters most

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    46. Patients Say the Wildest Things: Tales From the Chair

    If you've ever wondered what dentists really want to say to patients, this episode is your backstage pass. Chase and Ryan spill on the bizarre, hilarious, and downright unbelievable stories that happen in the operatory. From late arrivals to wisdom tooth meltdowns to the patient who… well… didn't make it to the bathroom — this one's a rollercoaster. This isn't clinical. This is real life in dentistry — the stuff you only talk about behind closed doors. What You'll Hear in This Episode The breakfast problem: Fruity Pebbles, football, and the power of carbs + fat 🍩🏈 Patient drama: Screaming during injections, moaning louder than an action movie, and what's really going through your dentist's head Denture reality checks: Why lower dentures will never behave like real teeth (and how Chase explains it using… missing arms 🤷‍♂️) Wisdom tooth chaos: A sedation story featuring a sobbing 19-year-old, helicopter parents, and gauze in all the wrong places The poop incident: Yes, it happened. Yes, they powered through. Yes, they still cleaned her teeth 😅 Why dentists sometimes love Mondays: A rare confession from Chase about his "favorite" day of the week Through all the laughs, Chase and Ryan keep it real about the challenges and absurdities dentists face every single day. Why You'll Love This Episode Whether you're in the dental field or just someone curious about what really happens behind the scenes, this one's part therapy, part comedy hour. You'll leave with a fresh appreciation for what dentists deal with — and maybe some hilarious new stories to share at your next cleaning. LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Kicking off with football, Fruity Pebbles, and the breakfast debate 04:30 – Sugar overload: why donuts make Ryan dizzy 07:00 – Patients who scream louder than horror movie stars 09:15 – Chase's confession: why Mondays at 5 PM are his favorite 10:45 – "Please stop tapping your tooth" — dentist frustrations 101 12:30 – Extractions explained: "We basically removed a bone from your face" 16:00 – Lower dentures, unrealistic expectations, and the missing-arm analogy 18:15 – The 20-minutes-late patient who left angry (and left a bad review) 23:00 – Sedation chaos: sobbing teens, helicopter parents, and gauze fails 27:15 – Why pediatric dentistry isn't about the kids… it's about the moms 31:00 – The unforgettable poop incident and why Chase almost quit on the spot 32:30 – Wrapping up with laughs, Buckeyes football, and listener shoutouts  

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    45. Celebrating Wins, Managing Dips, and Building Bigger Peaks

    In this episode of The Dentist Show, Ryan and Chase dive into the realities of running dental practices through highs and lows. Fresh off one of their best Julys ever, they reflect on why great months can sometimes be followed by challenging ones—and what leaders can do to soften the blow. The conversation explores: Why summer months aren't always "slow season" anymore How fear of failure can be both a motivator and a trap The psychology of loss vs. gain (why patients accept treatment when framed as risk) Practical ways to keep momentum after a record-breaking month The importance of gratitude, celebrating wins, and building long-term resilience Chase and Ryan also share candid stories—from short-shorts and barrel jeans to team incentives and P&L transparency—that reveal the mix of humor, strategy, and honesty it takes to run practices at scale. If you've ever wondered how to handle the ebb and flow of business without burning out—or how to turn fear into productive energy—this episode is packed with insights you can use right away. LINKS: https://www.thedentistsshow.com

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    44. Red Flags vs. Growing Pains: How to Spot, Support, and Scale Your Dental Team

    If you've ever felt like your practice is running you instead of the other way around, this episode's going to hit home. We're diving into a real and raw conversation about the messy middle of growth—when the numbers look good on paper, but behind the scenes, the pressure is relentless. In this episode, we open up about the hard realities of scaling multiple practices, the mental toll it can take, and the key lessons we've learned about sustainable growth. From understanding what your team really needs from you as a leader, to getting honest about where your own blind spots are, we're talking about the stuff they don't teach you in dental school. We also share the role personal accountability plays in business success, how to recognize when you're in over your head, and why sometimes the smartest move is slowing down to move forward faster. If you've ever questioned whether you're doing this whole dentistry/ownership/life thing "right," you're not alone—and you'll leave this episode with permission to rethink your own path. This is an episode for dentists who want more than just a profitable practice—they want a fulfilling career and a life they actually enjoy living.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Intro and why this conversation matters for dentists right now 02:12 – The reality check moment when the growth felt overwhelming 05:28 – Why chasing numbers can put you in the wrong headspace 08:40 – Recognizing blind spots in leadership and ownership 12:15 – How to know if your team is thriving—or silently struggling 15:33 – The mental shift from "more, more, more" to "better, not bigger" 18:50 – Why slowing down can actually speed up your growth 22:17 – Final thoughts and encouragement for practice owners

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    43. Burnout, Boundaries, and Building a Better Practice: Ryan Gets Real

    Let's be honest—if you've ever built a business, you've likely felt the pull of just one more thing. Just one more late night. One more patient. One more office. In this solo episode, I'm laying it all out: what led me to the edge of burnout, what I've learned about healthy limits, and why I'm drawing a line in the sand when it comes to how I lead and live from now on. This episode isn't about whining. It's about waking up. I've been running at 100 miles an hour, trying to be everything to everyone, and convincing myself I could do it all. But even dentists who "look like they have it together" hit a wall. And when you do, it doesn't mean you failed—it means it's time to build differently. I talk about the cost of ignoring boundaries, what true partnership looks like (in marriage and business), and how to own your "average" seasons without shame. You'll also hear why I'm not afraid to change direction, even if it means disappointing a few people in the process. This one's real. This one's raw. And if you've ever felt the tension between ambition and actual life, I think it'll hit home. LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Why Ryan is doing this solo episode 01:40 – When you hit your capacity and keep going anyway 04:25 – The personal cost of saying yes too much 06:32 – Burnout isn't about being weak—it's about not resting 08:55 – How Ryan learned to redefine success in this season 11:30 – The hardest part about slowing down 13:44 – What real growth looks like after the hustle 16:05 – Boundaries, bottlenecks, and the blessing of simplicity 19:21 – Final thoughts for any dentist trying to do it all

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    42. Startup Reality Check: Chase Grills Ryan on What Really Happened in the First 90 Days

    In this episode, Chase puts Ryan in the hot seat to break down the emotional rollercoaster of launching their latest dental startup. From unpredictable days to unexpected wins, this is the raw debrief most practice owners never share out loud. Starting a new dental office is rarely what you think it's going to be. Chase takes on the role of interviewer in this week's episode, asking Ryan to reflect honestly on the chaos, confusion, and surprises of their newest startup. Ryan opens up about how disjointed the first few weeks felt—even with strong hiring and good systems in place. The hardest part? Leading through the fog. When your team is looking to you for direction and you don't yet have clarity yourself, it's a gut-check moment. They discuss team dynamics, emotional stress, communication breakdowns, and the temptation to avoid hard conversations. Ryan shares how "looking like you have it together" isn't the same as actually leading, and what it takes to find your rhythm mid-mess. If you're planning a startup or recovering from one, this conversation is both validating and eye-opening. 💡 Key Takeaways: Chase's opening question: "What surprised you most about this startup?" The emotional tension of unclear direction during the first month How a few misaligned hires can create ripple effects across the office Ryan's honest take: "I didn't show up the way I needed to" The danger of avoiding hard conversations when things feel fragile Learning how to lead when you don't have all the answers yet 👉 Want the real story behind the startup glow-up? Hit play to hear Chase and Ryan pull back the curtain on what those first 90 days really looked like. Episode Minute By Minute:  0:00 – Intro: This startup hit different 2:10 – Chase: "What did we think would happen... and what actually happened?" 4:05 – The first two weeks: chaos, burnout, and doubt 6:50 – "I wasn't the leader I wanted to be" 9:15 – When your team feels the tension, but no one says anything 12:00 – Missed expectations, no-shows, and schedule gaps 14:35 – "We built the house while living in it—and lit it on fire" 16:45 – Learning to give grace while still setting standards 19:30 – What we're changing for the next startup 22:00 – Final thoughts: You're not alone in the mess  

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    41. Did You Grow or Just Repeat? The Q2 Wake-Up Call Every Dentist Needs

    Quarterly numbers are in… but the real question isn't what the spreadsheets say—it's whether your practice actually grew. In this raw and real episode, Chase and Ryan unpack the wins, losses, and loops from Q2 and challenge you to stop repeating the same cycle and finally move the needle. In this no-fluff, behind-the-scenes episode, Chase and Ryan reflect on Q2's performance across their dental practices. Spoiler: it wasn't all sunshine and profit margins. From an explosive April to a painful May and a "meh" June, they break down the highs, lows, and what they've learned (and didn't fix) this quarter. The duo gets honest about the reality of dental leadership: identifying problems is easy—but solving them? That's the hard part most owners avoid. They share why many dentists are stuck in repeat loops, the sneaky comfort of chaos, and how some offices are quietly crushing goals while others struggle to grow. You'll hear insights on team culture, case acceptance training, margins, and their controversial idea to cut underperforming insurance plans. And yes, they somehow tie it all together with a custom Nike shoe contest, awkward dad jokes, and a team-wide David Goggins-inspired Q3 rally cry. 💡 Key Takeaways: Why recognizing problems isn't the same as resolving them Q2 breakdown: strong April, brutal May, flat June—and what caused it How case acceptance training is starting to pay off (and where it still needs work) The risks (and rewards) of dropping poor-paying insurance plans New Q3 theme: Action. No Excuses. How to lead your team out of the repeat loop and into performance-driven culture 👉 Ready to dive deeper? Hit play now and join us for the full conversation. Let's break the cycle and make Q3 the turning point.   LINKS: https://www.thedentistsshow.com/ Episode Minute By Minute:  0:00 – Welcome & weather banter from AZ to WA 1:30 – Hayden, Idaho isn't as "free" as they thought 2:15 – Q2 recap begins: did we really grow? 4:45 – Brutal May: High payroll + low collections 6:30 – June: A recovery or just treading water? 7:45 – Rising case acceptance—why it matters 10:00 – The treatment planning course that's shifting momentum 11:45 – What "mid" hygiene numbers reveal about patient retention 13:00 – Chandler chaos vs. Cave Creek calm 14:45 – Should we drop insurances? (The real math behind it) 16:30 – Growth vs. repetition: What kind of leader are you? 19:00 – Defining a winning Q3 and the 40% case acceptance goal 23:30 – The Nike shoe challenge: competition as culture fuel 26:30 – Replacing repeating staff with growing leaders 28:00 – Dad jokes, icebreakers & book ideas (yes, seriously) 30:00 – Q3 theme: Action. No Excuses. 32:00 – Closing thoughts & CTA to reflect on your own Q2  

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    40. What They Don't Tell You About Buying Your First Dental Practice

    If you're thinking about buying your first dental practice—or already deep in the process—this episode is a must-listen. Chase and Ryan are pulling back the curtain on what really happens when you make that first purchase. Spoiler alert: it's not all clean numbers and smooth transitions. From team dynamics to misleading seller promises, they share the gritty, honest truths most brokers won't tell you. They even bring ChatGPT into the mix to compare AI advice with real-world experience—and spoiler: the guys still come out on top. You'll hear stories of team walkouts, overpromised seller support, and the wild variability that comes with every transition. Whether you're planning to buy soon or just want to hear what goes down behind the scenes, this episode is filled with candid insights and practical tips. And don't worry—there are plenty of laughs, Post Malone references, and even some boating mishaps sprinkled in along the way. What's Inside:  Numbers can lie—without context: Collections and income might look good on paper, but dig deeper. Look at doctor dependency, write-offs, and team costs. The team might not be on your side (at first): Some will love you, some will loathe you. Expect a rocky start and don't take it personally. Sellers rarely follow through on transition promises: Get everything in writing. Most docs mentally check out the moment the check clears. Morale is impossible to measure pre-sale: You won't meet the team ahead of time for a reason. Be prepared to deal with culture shifts. You'll feel like you overpaid—and that's normal: Every buyer thinks they paid too much. Every seller thinks they got too little. It's just part of the game. Create your own culture: Whether the old team stays or goes, you get to build the team that's right for your practice long-term.   👋 Thinking about buying your first practice? Don't go it alone. Shoot us a DM on Instagram [@thedentistsshow] or email Chase at [email protected] with your questions. We've been there, we've made the mistakes—and we're happy to help you dodge them. 🎯 And hey—if you got any value from today's episode, do us a favor: like, subscribe, and share this with a friend who's thinking about buying their first practice. It helps more than you know.   Episode Minute By Minute:  0:00 – Welcome Back & Why We're Saying This Up Front 1:30 – Ryan's Beef with the 4th of July 3:00 – Patriotic Boat Parade Fail 4:40 – Cabin Life, Tattoos & Summer Catch-Up 7:00 – Post Malone, Face Tats & Country Vibes 9:15 – Introducing Today's Topic: What They Don't Tell You About Buying a Practice 10:20 – ChatGPT vs. Real-Life Experience: Numbers Without Context 13:00 – Reading Between the Lines of the P&L 14:40 – Ask Better Questions—Don't Rely on the Broker 16:00 – Expect Chaos: No Practice is Perfect 17:30 – Team Loyalty: The Wildcard in Any Transition 19:00 – Our Experience with Resistant Teams 21:15 – When to Let Toxic Team Members Go 23:00 – Why You Never Meet the Team Before Buying 25:00 – The Myth of the Seller Staying On 27:00 – Soft Promises & Quick Exits 29:00 – The Real "Goodwill" Transfer: Just Shake Hands 30:30 – Final Thoughts + Why We Still Do It 32:00 – DMs, Contact Info & What's Coming Next

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    39. Ryan's Sedation Nightmare and What He Learned

    In this raw and relatable episode of The Dentists Show, Ryan opens up about one of the most stressful sedation cases he's ever faced—a situation that pushed him to his edge as a dentist and leader. What started as a routine All-On-X procedure under IV sedation turned into a chaotic and dangerous experience when the patient became combative mid-surgery. Ryan walks us through the moment-by-moment decisions he had to make—balancing patient safety, team confidence, and the legal and emotional weight of it all. Chase jumps in with his own stories, and together they unpack the wild world of sedation dentistry, sharing lessons on teamwork, emotional resilience, and knowing when to laugh so you don't cry.  If you've ever thought, Why do I do this? — this episode is for you. 🎧 Loved this episode? If you've ever had a day where everything went sideways in the operatory, you're not alone. Share this episode with a fellow dentist who could use a laugh (or a therapy session), and don't forget to subscribe so you never miss these real, unfiltered convos from the trenches of dentistry.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  0:00 – Sweaty backs, gas station food, and Scottsdale heat 2:00 – Team outings and fine dining in surprising places 3:00 – Burnt wood decor and the irony of fire 3:40 – Ryan's no-good, very bad sedation day begins 5:00 – When a patient goes from peaceful to combative 6:20 – The mental chaos of making high-stakes calls fast 7:30 – Giving reversal meds and hoping for the best 9:00 – How flumazenil saved the day—after a quick Google 10:30 – Was she over-sedated? Or just hit fight-or-flight? 12:00 – Redheads, weed, and sedation unpredictability 13:40 – When dentistry feels like a combat sport 15:00 – Why sedation stress hits differently 16:20 – Ryan's go-to coping mantra on bad days 17:30 – The moment you walk past your family and just need a minute 18:30 – Chase's sedation fails and why weed smokers are the worst 20:00 – Rookie assistants, real-time chaos, and how to train on the fly 21:20 – PSA: Your worst day isn't your last one 22:15 – Dark dentist humor and the stress of "almost" 23:00 – Pulse ox tricks and unexpected saves 24:30 – What stress actually means for your growth 25:00 – Learning from the frustration and doing it better next time 26:00 – Keep calm, finish the case, and go home at 3  

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    38. Scaling Smart: Metrics, Mindset & Momentum with Chase and Ryan

    Welcome back to another episode of The Dentists Show! In this candid and strategy-packed conversation, Chase and Ryan sit down to talk about what it really takes to scale a dental practice without losing your mind (or your margins). From understanding the key metrics that actually move the needle to challenging outdated beliefs about marketing spend, the guys dive deep into what it means to be growth-minded and numbers-driven in today's world. Whether you're just getting started, prepping for expansion, or feeling stuck in the middle of a plateau, this episode will help you zoom out, refocus, and take smart, strategic steps forward. (Spoiler: It's not about chasing every new patient—it's about building systems that retain and multiply them.) In this episode, you'll learn: How they track numbers across multiple practices without getting overwhelmed Why high-performing teams need more than financial targets—they need ownership and clarity The surprising insight that not all marketing spend is created equal—and how to know what's working When to pivot from patient acquisition to patient retention—and how to measure that success Why 1% improvements in daily systems are often more valuable than chasing shiny new tools LINKS: https://www.thedentistsshow.com   Success doesn't happen by accident—it happens by intention, structure, and a team that knows what winning looks like. This episode is a powerful reminder that data isn't boring—it's your roadmap to growth. 📊 Ready to make your numbers actually work for you? Hit play and let Chase and Ryan show you how to bring more clarity, consistency, and cash flow to your practice.   Episode Minute By Minute:  00:00 – Intro: Why Tracking Matters More Than Ever 02:16 – Chase breaks down how they track production by provider and team 04:45 – From reactive to proactive: how dashboards create momentum 07:12 – Why they stopped chasing "more new patients" 09:58 – Marketing spend check: what's actually driving results? 12:20 – Ryan's reminder: "Retention > Acquisition" 14:35 – The new game plan for retention and reactivation 16:02 – Helping your team own the goal without micromanaging 18:44 – What's next: staying aligned as you scale

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    37. Why True Culture Beats Perks Every Time

    Welcome back to The Dentists Show! In this episode, Chase and Ryan dive into one of the most overlooked yet powerful drivers of practice success: culture. They don't hold back, sharing real stories from their offices and peeling back what truly motivates a team—and what happens when perks take center stage instead. Together, they explore why some teams thrive on camaraderie and service, while others seem to lose their edge even when showered with freebies. From potlucks that bring people together to the downsides of catered meals that feel more like obligations, Chase and Ryan talk about what really binds a team: shared goals, contribution, and purpose. Ryan reflects on the deeper impact of "serving one another," suggesting that when leaders model generosity (think home-cooked meals over take-out) it breeds a sense of pride and teamwork that money can't buy. Chase agrees, noting that perks may feel good in the moment, but they rarely build the kind of enduring loyalty that drives long-term results. By the end of this candid conversation, you'll see why leaning into team culture and creating real connections will always matter more than free food or short-term incentives—and you'll probably feel inspired to look at your own leadership through a new lens. Key takeaways you'll hear in this episode: Why offices with the most perks often have the highest turnover The power of potlucks and shared meals for team bonding Why perks can backfire without a strong underlying culture How serving each other raises morale and builds commitment How to recognize when your team feels more "entitled" than "engaged" 🎧 Hit play to listen to the full conversation, and then forward it to your team lead, your ops manager, or that front-desk MVP who's ready to level up. Let's grow better cultures together!   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Why perks don't build culture 02:45 – The power of shared meals and potlucks 05:30 – What happens when free food feels like an obligation 07:50 – Serving one another as the secret sauce 10:15 – Why perks often backfire without real connection 12:35 – Creating a culture of contribution over entitlement 15:00 – How home-cooked meals show you care 17:20 – Leaders must model generosity first 19:45 – Turning perks into meaningful moments that last 22:10 – Final thoughts: Real culture drives long-term success

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    36. The Money Conversation Most Dentists Avoid… But Shouldn't

    Let's face it—talking numbers in dentistry can feel uncomfortable. But if you want to grow a practice that's both impactful and profitable, the numbers matter. In this episode, Chase and Ryan get real about the financial habits, benchmarks, and mindset shifts that helped them scale to where they are today. From understanding monthly production goals to identifying how much each provider should bring in, they pull back the curtain on how top-performing practices think about money. But it's not all spreadsheets and production charts—this conversation also dives into how money can be used as a tool to fuel purpose, freedom, and growth for the entire team. If you've ever felt stuck between wanting to serve and needing to earn, this is the episode that will reframe it all.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Why money conversations matter (and why most dentists avoid them) 02:15 – The difference between production goals and personal goals 06:30 – How to calculate what each dentist should be producing monthly 10:05 – When "hitting numbers" becomes a team culture 13:45 – What to do when a team member isn't pulling their weight 17:20 – Chase's story of learning the hard way about financial expectations 21:00 – How to turn money into purpose-driven growth 25:55 – Why these financial conversations build more than just profit  

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    35. Why Winners Fail More (And Still Win) Deep Dive on Vision, Winning, and What Really Matters

    Hey friends! It's Chase here—flying solo today on The Dentists Show and getting real about something we all need to hear: you'll win if you just don't quit. In this episode, I pull back the curtain on what keeps me moving forward in dentistry, business, and life. From my favorite book (The Science of Getting Rich) to my philosophy of giving more in service value than we take in cash value, I'm diving into what actually creates lasting success—and why it starts with your thoughts, vision, and refusal to give up. This episode is packed with personal stories, reflection, and a behind-the-scenes look at how I set goals, track wins, and intentionally build a life that's not just about money—but about impact, team, and purpose. 🧠 What You'll Learn in This Episode: Why winners fail more than losers—and what they do differently The exact reason I keep a detailed list of goals, vacations, courses, and wins How to stay focused when others don't understand your vision The one thing I tell myself when I'm tempted to quit How your thoughts are shaping your reality (and what to do about it) If you've ever felt like giving up… this one's for you. Winners fail—but they never stop. You're closer than you think to the breakthrough you want—so keep going. And surround yourself with people who want to see you win. 👉 Ready to grow your vision and lead with purpose? Make sure you're subscribed so you don't miss an episode.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  0:00 – Why this solo episode matters 2:41 – The book that shaped my business mindset 4:22 – How I define service vs. cash value 7:00 – Thoughts become things: the power of vision 9:13 – The trap of sharing your goals too soon 12:00 – The failure paradox: why winners fail more 14:45 – How I track progress in life and business 17:36 – Final encouragement: don't quit

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    34. Bringing the Fun Back to Dentistry: Building Team Culture, Giving Great Gifts, and Making Patients Smile

    In this episode of The Dentists Show, Chase and Ryan are diving into the light-hearted side of building a dental practice that doesn't suck—and the laughs are real. Broadcasting in front of a live audience, the guys take questions from team members and share hilarious behind-the-scenes stories that remind us all how culture, creativity, and a bit of fun can go a long way. From patient smile ratings to the idea of giving adults a prize box (spoiler: it goes off the rails 😂), they explore ways to make the dental experience memorable for both patients and staff. They also get real about how leadership evolves, how to encourage ownership in your team, and what it really means to create a workplace people want to be a part of. If you're a practice owner trying to find that balance between high performance and high vibes—or you're just here for the inside jokes—this one's for you. 🔑 6 Key Takeaways: Culture isn't just built—it's lived, one weird inside joke at a time. A strong practice has both top performers and top culture fits. Patient communication should focus on outcomes, not just treatments. The idea of a prize box for adults? Surprisingly brilliant... and hilarious. Encouraging team ownership helps leaders step back while scaling up. A thriving practice has room for both growth and gratitude. LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 – Welcome and live audience vibes 01:42 – Rating your smile: 2 out of 10 or 10 out of 10? 04:30 – Stickers, kids, and why fun matters 06:10 – Should adults get prizes too? Ryan takes it way off script 08:45 – Why patients remember feelings, not just treatment plans 10:30 – Leadership tip: how to get your time back without burnout 12:00 – Wrapping up: Culture-first, performance-aligned practices

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    33. Making Treatment Plans Fun Again: Cavity Club, Adult Prizes, and 10/10 Dentistry!

    Let's be honest—dentistry doesn't always feel exciting. But in this episode, we're flipping that on its head. We kick things off with a ridiculous idea (but also maybe genius?)—a Cavity Free Club that gives adult patients prizes for staying cavity-free. And yes, the prize box might include beer. Or adult toys. Or boxed wine. Look, we're brainstorming out loud. 😂 But what started as a joke turned into a real conversation about how to stand out in a fee-for-service or PPO world and how to make dentistry fun again—for patients and providers. Then we shift gears into something every dentist needs to hear: how to stop over-explaining treatment and start communicating outcomes. We break down our new method for talking with patients using simple "10 out of 10" language—and how it's changing case acceptance across our offices. 🎧 Hit play to listen now and steal one (or both) of these strategies for your own practice. 🔍 You'll Hear: The (maybe terrible, maybe brilliant) "Cavity Club" idea for adults 🏆 Why a can of beer might be better than a toothbrush giveaway The trap of talking treatment when patients want to hear outcomes How the "10 out of 10" method improves clarity and trust Why fewer options = better decisions (for your patients and your sanity) LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 – Kicking off with chaos + Spokane LaCroix energy 01:30 – The Cavity Club idea: beer, wine, and adult prize boxes 04:30 – What can you actually give away at a dental office legally? 06:00 – Making hygiene fun again when it's not profitable 07:00 – Shifting from treatment to outcome-based case presentations 08:30 – Why 3 options is too many—and how to simplify 10:00 – Using "10 out of 10 smile" and "function" language with patients 12:00 – Real patient consult: when they start using your own words back 14:00 – Why simple language like "2 out of 10" beats clinical terms 16:00 – How outcome-based framing builds trust and closes cases 17:30 – Helping low-confidence doctors simplify their process 18:00 – Wrapping up: try it, test it, and let us know if it works for you!

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    32. How Perception Shapes Leadership, Dentistry, and Every Awkward Team Meeting

    This might be the most philosophical episode we've ever done—but stay with us. In Episode 32, we're diving into a wild little internet clip that blew our minds and perfectly explains something we've both experienced as leaders, dentists, and just regular dudes trying to figure it all out: your reality isn't always real. From funny stories about patient delusions (and yes, a surprising amount of cat hair) to the mindset shift that can change your entire experience as a dentist, this episode explores how what you see is often what you're looking for. And how shifting that lens can change everything—from toxic team culture to your own happiness. 🎧 Hit play now to hear: The internet clip that made us question everything (look up "That is Embarrassing" if you're curious) Why your "truth" at work might be clouded by your mindset How we accidentally (but intentionally) create September The power of choosing your reality—even when your day sucks Plus, some hilarious patient stories and unexpected wisdom about Mountain Dew, hair loss, and cat ladies 🐱 If you've ever found yourself frustrated with your team, your schedule, or even your own reflection—it might be time to shift what you're looking for.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Welcome to Episode 32 + cat lady definitions 03:00 – The "That is Embarrassing" clip + what your brain hears 05:00 – Perception vs. reality: the science behind how we process things 07:00 – Inter-office drama and how we create our own frustration 09:00 – Learning to reflect before reacting (and firing) 10:30 – We create what we look for—positivity or problems 13:00 – Why September is a myth (unless you believe it's not) 15:30 – Patient delusions and dental misunderstandings 😂 18:00 – Leadership mindsets: curiosity vs. judgment 19:30 – Joy is a skill, not a default 21:00 – The secret to a happier team and better culture 22:00 – Gratitude, homeschooling daughters, and Tuesday podcast breaks 25:00 – Reframing patient experiences and building trust 27:00 – Final takeaway: See what you want to see. Choose joy.

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    31. Live Q&A with Chase and Ryan: Real Talk on Ownership, Partnerships, and Picking the Right Practice

    This one's a little different… and a lot more fun. For the first time ever, The Dentists Show is coming to you LIVE (well, sort of). We sat down in front of a room full of incredible team members and fellow dentists to answer real, unscripted questions about practice ownership, partnerships, leadership, fee-for-service dentistry, and everything in between. From the unexpected benefits of buying a "run-down" practice… to navigating associate relationships… to how we really feel about scaling too fast—this episode pulls back the curtain on what it takes to build a thriving dental business without losing your mind (or your passion). If you're growing a practice, leading a team, or just wondering if this dental thing is supposed to feel this hard… this one's for you. 🧠 You'll hear: Why fee-for-service isn't about better margins—it's about better relationships The hard truths about team fit, culture, and letting people go What makes a partnership work (and what causes them to crash) Why more offices ≠ more happiness (trust us) And how to find your passion again—even if it's not clinical work 🎧 Hit play to listen now—and don't forget to share it with another dentist who could use some clarity.   LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 – Welcome to our first live audience episode 01:30 – Why we started the show + Spokane love 03:00 – What the show is really about: clarity, ownership, impact 05:00 – First audience Q: Fee-for-service fears and skillset doubts 08:00 – Why building patient relationships is the real secret 10:00 – Associates who do less and make more (and how) 12:00 – Is it a mindset or a system problem? 14:00 – How our partnership started + our failed verbal contract 😂 17:00 – Why most partnerships don't work 19:00 – Ryan's reflections on choosing the right partner 21:00 – What we wish we knew: team misalignment and firing too late 24:00 – The compounding cost of keeping the wrong person 26:00 – Clinical growth + finding your lane 27:00 – What brings you passion? It's not always more money 29:00 – How we choose new practices (and mistakes we've made) 33:00 – Why you shouldn't scale until your first office is maxed out 36:00 – Multi-practice mistakes to avoid 38:00 – The truth about money, stuff, and happiness 39:30 – Wrap-up: Let us know if you liked this format!

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    30. Be the Vet: The Simplicity, Impact, and Heart Behind True Dental Care

    In this heartfelt and hilarious episode, Chase and Ryan reflect on the lessons they've learned from a humble old-school veterinarian whose simple advice left a lasting impression. The guys explore what it means to lead a values-driven dental practice in a world obsessed with upsells and upgrades. From nostalgic stories about their early days in dentistry to bold commentary on modern business models, this episode is a call back to service, simplicity, and genuine patient care. They unpack why the best practices might not always be the biggest, why culture still beats convenience, and what it looks like to "make smiles about more than teeth." Whether you're growing a multi-location practice or dreaming of a chill one-chair setup with a dog by your side (no cats allowed, sorry), this one is for you. 👉 You'll hear: The hilarious origin story of The Dentist Show Why the "vet mindset" might be the future of great dentistry Thoughts on nickel-and-dime businesses and how to avoid becoming one How growing a practice doesn't have to mean losing your heart A passionate debate on dogs, cats, and why wet noses might make or break your practice 😂 If you're ready to rethink what success in dentistry really looks like, hit play now—and then forward it to your team lead, your ops manager, or that front desk MVP who's ready to level up. Or better yet, send it to another dentist who needs to hear it.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  0:00 – Welcome back to The Dentist Show 1:30 – The show almost had a way worse name 3:15 – Chase's dog Boxer and a testicle story you didn't expect 6:00 – Life during dental school + poor pet parenting 8:00 – The OG vet who inspired this episode 10:00 – Hamburger + rice and the power of simple care 12:15 – Why today's businesses always want more money 14:20 – Could the one-man-show model still work today? 16:10 – Overhead, profits, and what we owe our team 17:40 – Efficiency vs. Connection: Striking a balance 19:00 – Painting walls after long days and loving the grind 21:30 – "If this all ends, I want a dog in the office" 23:00 – Dogs = cool, Cats =...internal resorption?! 😅 25:00 – Cat herpes, cat people, and accidental science 27:15 – The real message: Be the good. Be like the vet. 28:30 – Why memories and experiences matter more than money 29:00 – Wrap up: Share the episode, especially if you love dogs 🐶  

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    29. Q1 Recap: Culture Wins, Leadership Lessons, and Preparing for Big Growth

    Quarter 1 is officially in the books, and let's just say—it didn't go how we thought it would… but maybe it went how we needed it to. In this episode, we sit down to unpack the highs, the lows, and the surprising leadership lessons that showed up over the past few months. From celebrating major wins across multiple offices to facing hard truths about our own leadership gaps, we're pulling back the curtain and giving you the real, unfiltered story. We're sharing the moments where we got it right, the moments we hesitated too long, and the conversations that changed everything. Plus, why stepping into leadership—even when it's uncomfortable—is the difference between flatlining and real growth. This isn't just a Q1 recap—it's a blueprint for anyone trying to lead a dental practice (or any business) with more clarity, more courage, and a heck of a lot more intentionality. You'll hear: ✅ Why strong culture without strong performance isn't enough ✅ The hard but freeing conversations that moved our team forward ✅ How hiring—and firing—with clarity changes everything ✅ Ryan's breakthrough in leadership (and why he's blocking off every future school break 😂) ✅ And our plan to build the highest-performing, highest-paid dental teams possible If you're growing a practice—or thinking about it—this is your sign to tighten up your culture, step into stronger leadership, and get your team rowing in the same direction. 🎧 Hit play now and let's dive into everything Q1 taught us (the good, the bad, and the hilarious). LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Welcome back + rollerblading jokes and bull skull tattoos 😂 02:30 – Spring break chaos and chasing family time 04:00 – How Q1 stacked up vs. the end of 2024 06:00 – Getting every office profitable (and why that's rare) 07:30 – Spokane office turnaround + associate wins 09:00 – The power of founder energy in new locations 10:00 – Leadership mistakes: waiting too long for hard conversations 12:00 – When you know someone's not a fit—and what to do about it 14:30 – Firing the "nicest" people and what it teaches you 16:00 – Building leaders who lead better than us 🙌 17:00 – Why culture is strong—but performance is the next frontier 19:00 – How to balance high culture AND high performance 20:30 – Recruiting sixes and sevens—and leveling up fours and fives 22:00 – The real goal: building the highest-paid, highest-performing teams 24:00 – KPI talk: leading indicators vs. lagging indicators 25:00 – Wrapping it up: new patients don't fix everything—systems do  

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    28. How to Be the CEO of Your Dental Practice (Without Going Crazy)

    Let's be real—most don't into dentistry thinking, "I can't wait to be the CEO of a fast-growing business." But then it happens.  In this episode, we talk about what it actually feels like to wear the CEO hat inside your practice. From making hard calls on insurance and team culture to the weight of leadership and wondering if being "the guy" is all it's cracked up to be—this one's honest, raw, and hilarious (per usual). We also break down: Why Chase was rethinking the whole CEO thing mid-book read 😬 How Ryan's been stepping into leadership by still showing up in the operatory The tension between scaling and simplifying And how different types of dentists need different types of leadership paths (yes, we made ourselves into video game characters...again) If you're feeling the pressure of running a business and practicing full time, this episode will make you laugh and maybe cry (or at least feel seen). Whether you're solo with one op or overseeing 7+ practices, there's gold here for anyone trying to lead well without losing it. 👉 Hit play to listen now—then forward it to your team lead, your ops manager, or that front desk MVP who's ready to level up. Or send it to that other dentist you know needs to hear this. LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 – Welcome to the chaos: voices, video, and Mickey Mouse 01:45 – Getting called back into the chair: Chase returns to clinical work 03:00 – Turning around an office through treatment planning 04:20 – What makes a good CEO? Looking 5 years ahead 06:10 – The loneliness of leadership (according to a book we can't remember) 08:00 – Org charts, awkward titles, and the "CEO weight" 10:15 – The Chandler insurance debate: drop or double down? 12:30 – Are insurance companies helping or hurting? 14:30 – The "good stress" that comes with growth 16:00 – Chase's all-star clinical day (root canals and humble brags) 18:00 – Wild detour: glow worms, Mickey Mouse accents, and Australia stories 23:30 – From hands-on to hands-off: how your role evolves with growth 25:00 – Would you ever go back to a tiny practice and no insurance? 27:00 – CEO mindset: seeing your practice like a business 29:00 – Wrapping it up: be the leader your team needs, whatever your size  

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    27. One Treatment Plan, Better Outcomes: The Real Reason Patients Say Yes

    We just got back from a full day at the Closing Institute Bootcamp in Dallas—and let's just say, we've got thoughts. In this episode, we're unpacking everything from training your front desk team to why your treatment plans are probably overwhelming your patients. You'll hear our honest takeaways from TCI, some hilarious behind-the-scenes moments from the trip, and why simplifying the plan might be the key to increasing case acceptance. We dive into: ✅ The difference between a sales script and a patient-centered conversation ✅ Why presenting one clear treatment plan leads to better results (and happier patients) ✅ How to anchor consults so you don't get lost in small talk ✅ What restaurants, cruise ships, and Costco have to do with dentistry ✅ Plus: The "car analogy" you can steal to help patients actually get the value of your treatment options This episode is packed with laughs, takeaways, and real talk about growing your practice by getting clear on what your patients actually want. 🎧 Hit play now to hear our full breakdown of Day 1 at TCI—and forward this to a dentist you know who's stuck giving 4 treatment options and watching patients walk out confused.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Welcome from Dallas + Alligators and Ironman flashbacks 02:30 – Why we're at the Closing Institute Bootcamp (TCI) 04:00 – Are new patient problems actually front desk problems? 06:15 – The training problem no one talks about in dentistry 08:00 – Restaurant training vs. dental onboarding: what gives? 09:30 – What stuck out most from the first day of TCI 11:00 – Anchoring conversations so consults don't go off the rails 12:30 – Case acceptance: rapport vs. efficiency 14:00 – Stop explaining implants—sell the outcome 16:30 – Why we need to focus more on aesthetics and function 18:00 – The Cadillac vs. Chevy analogy for case presentation 21:00 – The partial denture rant + what patients really want 23:00 – Only present one plan—here's why it matters 25:00 – The Costco vacuum lesson: help people decide 26:30 – Pricing psychology + how we nudge toward better care 28:00 – Final takeaways: clarity wins, one plan converts, and patients want outcomes

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    26. Why Your Front Desk Is Costing You Patients (And How to Fix It)

    Let's be honest—training your team to answer the phones, present treatment, or greet new patients shouldn't be optional. It's the foundation of your practice... and one of the biggest make-or-break points for growth. In this episode, Chase and Ryan dive into how great leadership starts with great onboarding—not just for your team, but for your systems, your culture, and your patients. They talk about how empowering your staff to think like owners instead of order-takers transforms your practice from the inside out. We cover: ⚓ Why onboarding is the "captain's wheel" of your dental office ⚓ How front desk phone calls shape patient trust in seconds ⚓ The real reason cruise ships and dental offices have more in common than you think ⚓ Why you need to sell your care—because if you believe in it, you should be able to communicate it ⚓ How to shift your team from "I'm just here for a paycheck" to ownership and buy-in ⚓ And the one small tweak that can instantly boost case acceptance This episode is for every dentist who's tired of feeling like they're the only one rowing the boat—and ready to build a crew that's aligned, trained, and steering toward the same mission. 🎧 Hit play to listen now. Then forward it to your team lead, your ops manager, that front desk MVP who's ready to level up—or another dentist you know who needs to hear this.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Welcome back + Chase's airline upgrade hack 😂 02:15 – How onboarding is like steering a cruise ship 04:30 – Why your front desk experience is your real first impression 06:45 – What cruise ships taught us about leadership and delegation 09:00 – Empowering team leads to make decisions and own outcomes 10:30 – Phone calls that cost you new patients before they even arrive  13:00 – Training your team: scripts vs. stewardship  15:45 – Sales in dentistry: why it's not a dirty word  17:30 – Case acceptance and the heart of ethical persuasion  20:00 – If you believe in your treatment, you should want to close it  21:45 – Why your systems reflect what you tolerate  23:30 – Teaching your team to anticipate problems and solve them  25:00 – Getting buy-in without micromanaging  27:00 – Final thoughts: You don't have to row alone 00:00 – Welcome back + Chase's airline upgrade hack 😂 02:15 – How onboarding is like steering a cruise ship 04:30 – Why your front desk experience is your real first impression 06:45 – What cruise ships taught us about leadership and delegation 09:00 – Empowering team leads to make decisions and own outcomes 10:30 – Phone calls that cost you new patients before they even arrive  13:00 – Training your team: scripts vs. stewardship  15:45 – Sales in dentistry: why it's not a dirty word  17:30 – Case acceptance and the heart of ethical persuasion  20:00 – If you believe in your treatment, you should want to close it  21:45 – Why your systems reflect what you tolerate  23:30 – Teaching your team to anticipate problems and solve them  25:00 – Getting buy-in without micromanaging  27:00 – Final thoughts: You don't have to row alone

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    25. What to Do When You're in a Low Season (And How to Climb Out)

    In this episode, we're pulling back the curtain on something real—those moments when life feels heavy, and you feel totally "off." Even if everything is actually going well on paper.  Ryan opens up about hitting one of the lowest mental points he's faced in a long time—while still running a thriving dental practice and showing up for his family. Chase shares how easy it is to fall into habits that numb us instead of helping us grow (cereal, anyone?), and how the smallest mindset shifts can bring you back to life. This isn't a "tough it out" episode. This is about recognizing when you're stuck, admitting you need a reset, and actually doing something about it. We cover: What it feels like to be "on" all day and still feel empty Why burnout shows up quietly—and how it messes with your habits How Ryan reconnected with his purpose through a dusty old manifesto The power of one positive interaction (even a single LinkedIn like!) Why personal development beats business goals every time And the truth: no amount of money or success can fix misalignment This episode is for any dentist (or human) who feels like they're giving their best to everyone else—but forgetting how to take care of themselves. 🎧 Tune in now and hear the exact steps Ryan took to start climbing out—and how you can too.   LINKS: Connect with us: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 – Kicking off with cereal, kids, and motivational podcast dad jokes 01:00 – Why our teams often get the best of us—and our families get what's left 02:30 – Coming home exhausted after a long day of dentistry 03:30 – The cereal spiral: how snacking became a metaphor for burnout 😂 05:00 – Ryan opens up about hitting a mental low point this year 06:15 – Realizing how mindset and routine affect your mental health 07:30 – Rediscovering a forgotten manifesto and reconnecting with purpose 08:45 – The turning point: deleting social apps, reconnecting with a coach 10:00 – How one LinkedIn like changed the entire week 11:00 – Finding hope again through coaching and new habits 12:30 – Why dentistry can leave you feeling like a "loser" if you let it 13:30 – "Make the choice"—simple steps to reset when you're in a funk 14:30 – Personal development > practice growth 16:00 – The truth about money, success, and why hitting goals won't heal you 18:00 – Living in alignment: Ryan's take on happiness and fulfillment 20:30 – Why we compare ourselves and how that breeds guilt/shame 22:00 – The money trap: making more but still feeling empty 24:00 – What to do when you're out of integrity with who you want to be

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    24. Buying Your First (or Next) Dental Office? Read the Room… and Bring Gifts

    Let's get real—buying your first dental office (or your next one) is nothing like they teach you in school. There's no class on how to win over a team who just found out that the doctor they love sold the practice... and you're now the new boss. In this episode, we talk about the real, raw, and sometimes hilarious moments that come with buying a practice. From awkward first meetings and team resistance to why chocolates and Hydro Flasks are our secret weapon, we're breaking down the emotional rollercoaster of acquisitions. We even go off on a few bunny trails that could help you nail your first or next acquisition—yes, we compare buying a practice to Trump's election, Elon Musk cleaning house and what we can all learn, and the weird politics of scrubs and phone scripts. 😂 You'll hear: What it's actually like walking into a brand-new team that didn't choose to work for you How to handle the "he didn't tell us he was selling" energy from long-time employees Funny IV sedation stories that remind us all we're human (and that YouTube really is a tool) Why the phrase "I deserve this" is a major red flag when building team culture And how to lead with humility when stepping into someone else's legacy 👉 If you're thinking about buying a practice—or already in the middle of an acquisition—this episode is a must-listen. Learn what works, what doesn't, and why leading with gratitude always wins.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 – Snow in Spokane vs. Arizona heat 02:30 – Patient says: "No one learns on my mouth" 😂 04:00 – Ryan's wild IV story + Googling procedures mid-case 07:30 – IV tips, tricks, and why Chase struggles with hands 10:30 – Sedation cases: wins, fails, and rodeo days 13:00 – Trump, Musk, and buying your first practice?? 14:15 – Walking into a team that didn't choose you 15:40 – Why gifts (and lunch) go a long way with new teams 17:00 – "Can we paint the walls?" + unexpected first-day requests 18:15 – Phone call battles: marketing problems or mindset problems? 20:00 – Team change resistance: "I'll take the swag, but not the script" 22:00 – Cutting costs ≠ being the villain 24:00 – Don't forget: your team didn't choose you 25:00 – What to do when they'd rather quit than adapt 27:00 – The real reason patients ask questions (hint: it's about trust) 28:10 – You get what you create—period 30:00 – The gratitude test: who says thank you and who bounces 31:00 – Serve your team first. Lead by example. 🎧 PS! Don't forget to share this with a dentist friend who's about to buy their first practice!

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    AUDIO: 23. Going Viral as a Dentist: An Interview with TikTok Star Dr. Brady Smith - PART 2

    We're back for Part 2 of our conversation with the one and only Dr. Brady Smith—dentist, social media star, and all-around hilarious guy. If you thought Part 1 was good, buckle up, because we dive even deeper into the world of dentistry, content creation, and building a brand that actually makes a difference. In this episode, Brady shares: ✅ How he went from making funny parody videos to performing stand-up at dental events ✅ What it was like opening for Sebastian Maniscalco (yes, really) ✅ The insane nerves he had before going on stage for the first time ✅ Why he avoids brand deals and instead focuses on growing his influence his way ✅ The power of storytelling and how it's shaped his success in both dentistry and comedy ✅ The launch of his "Oral Fixation" stand-up comedy tour—yes, a dentist is going on tour! ✅ Why he believes sponsorships and dental conferences are broken, and how he's found a way to do it differently Brady also drops golden advice on personal branding, building relationships, and why he's hesitant to fully embrace the influencer title. 🚨 If you're a dentist looking to expand your reach and make an impact beyond the chair, this episode is a must-listen. And don't forget—Brady's stand-up comedy tour is coming soon! Check out his website at DrBradySmith.com for tickets and tour dates. Episode Minute By Minute:  00:00 - Welcome back to The Dentists Show! 02:00 - From viral dentist to stand-up comedian—how Brady got into comedy 06:45 - Performing at Thrive Live and opening for Sebastian Maniscalco 10:30 - Why nerves are good and how Brady got past his fear of public speaking 14:00 - Building a brand: How to stand out in a crowded industry 18:30 - Why Brady avoids brand deals (and what he does instead) 23:00 - The Oral Fixation Tour—bringing comedy to dentistry 27:15 - Sponsorships, conferences, and why traditional dentistry is broken 32:00 - Final thoughts: How dentists can start thinking bigger 🔥 PS: If you're a dentist (or just a fan of hilarious content), go follow Dr. Brady Smith on TikTok and Instagram (@DrBradySmith)—and don't forget to grab your comedy tour tickets before they sell out!

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    VIDEO: 23. Going Viral as a Dentist: An Interview with TikTok Star Dr. Brady Smith - PART 2

    We're back for Part 2 of our conversation with the one and only Dr. Brady Smith—dentist, social media star, and all-around hilarious guy. If you thought Part 1 was good, buckle up, because we dive even deeper into the world of dentistry, content creation, and building a brand that actually makes a difference. In this episode, Brady shares: ✅ How he went from making funny parody videos to performing stand-up at dental events ✅ What it was like opening for Sebastian Maniscalco (yes, really) ✅ The insane nerves he had before going on stage for the first time ✅ Why he avoids brand deals and instead focuses on growing his influence his way ✅ The power of storytelling and how it's shaped his success in both dentistry and comedy ✅ The launch of his "Oral Fixation" stand-up comedy tour—yes, a dentist is going on tour! ✅ Why he believes sponsorships and dental conferences are broken, and how he's found a way to do it differently Brady also drops golden advice on personal branding, building relationships, and why he's hesitant to fully embrace the influencer title. 🚨 If you're a dentist looking to expand your reach and make an impact beyond the chair, this episode is a must-listen. And don't forget—Brady's stand-up comedy tour is coming soon! Check out his website at DrBradySmith.com for tickets and tour dates. Episode Minute By Minute:  00:00 - Welcome back to The Dentists Show! 02:00 - From viral dentist to stand-up comedian—how Brady got into comedy 06:45 - Performing at Thrive Live and opening for Sebastian Maniscalco 10:30 - Why nerves are good and how Brady got past his fear of public speaking 14:00 - Building a brand: How to stand out in a crowded industry 18:30 - Why Brady avoids brand deals (and what he does instead) 23:00 - The Oral Fixation Tour—bringing comedy to dentistry 27:15 - Sponsorships, conferences, and why traditional dentistry is broken 32:00 - Final thoughts: How dentists can start thinking bigger 🔥 PS: If you're a dentist (or just a fan of hilarious content), go follow Dr. Brady Smith on TikTok and Instagram (@DrBradySmith)—and don't forget to grab your comedy tour tickets before they sell out!

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    AUDIO: 22. Going Viral as a Dentist: An Interview with TikTok Star Dr. Brady Smith - PART 1

    For the first time on The Dentists Show, we've got a guest—and he's not just any guest. Dr. Brady Smith is a TikTok and Instagram sensation, known for his hilarious and relatable content about the wild world of dentistry. But behind the laughs, Brady is also a successful dentist, practice owner, and the founder of the Halo Dental Network, a nonprofit focused on providing free dental care to those in need. In Part 1 of this two-part interview, Chase and Ryan sit down with Brady to talk about: ✅ How he blew up on social media and built a massive following ✅ The crazy stories from his early dental career (some you won't believe) ✅ How dentists can use humor to connect with patients ✅ The challenges of running multiple practices while balancing content creation ✅ The infamous controversy with hygienists and how it led to board complaints 🤯 ✅ His biggest mistakes and biggest wins in the business of dentistry Brady also shares his mentorship experience with Patrick Bet-David, how that changed his entire approach to branding, and why he believes every dentist needs to start thinking like a content creator. 🚨 This is just Part 1! Be sure to come back for Part 2, where we dive even deeper into social media, patient trust, and the future of dentistry. 👉 If you've ever wondered how a dentist can go viral—and still run a successful practice—this episode is a must-listen! Episode Minute By Minute:  00:00 - Welcome to our first guest, Dr. Brady Smith! 02:30 - From dentist to TikTok star: How Brady built his audience 06:45 - The tooth fairy practice idea (and why it's hilarious) 09:20 - Social media and dentistry: Why content matters 12:00 - The infamous hygienist controversy and board complaints 😬 16:30 - Running multiple practices while being a viral creator 20:15 - The real reason dentists struggle with patient trust 24:40 - Lessons from Patrick Bet-David: Why dentists should build brands 28:50 - Halo Dental Network: Giving back through free dentistry Come back for Part 2—don't miss the rest of this conversation! 🎧 And don't forget to share this episode with another dentist who needs to hear it! 🔥 PS: If you're a dentist wondering how to use social media to grow your practice, this episode is packed with real talk, practical advice, and plenty of laughs. Be sure to hit subscribe so you don't miss Part 2!  

  30. 22

    VIDEO: 22. Going Viral as a Dentist: An Interview with TikTok Star Dr. Brady Smith - PART 1

    For the first time on The Dentists Show, we've got a guest—and he's not just any guest. Dr. Brady Smith is a TikTok and Instagram sensation, known for his hilarious and relatable content about the wild world of dentistry. But behind the laughs, Brady is also a successful dentist, practice owner, and the founder of the Halo Dental Network, a nonprofit focused on providing free dental care to those in need. In Part 1 of this two-part interview, Chase and Ryan sit down with Brady to talk about: ✅ How he blew up on social media and built a massive following ✅ The crazy stories from his early dental career (some you won't believe) ✅ How dentists can use humor to connect with patients ✅ The challenges of running multiple practices while balancing content creation ✅ The infamous controversy with hygienists and how it led to board complaints 🤯 ✅ His biggest mistakes and biggest wins in the business of dentistry Brady also shares his mentorship experience with Patrick Bet-David, how that changed his entire approach to branding, and why he believes every dentist needs to start thinking like a content creator. 🚨 This is just Part 1! Be sure to come back for Part 2, where we dive even deeper into social media, patient trust, and the future of dentistry. 👉 If you've ever wondered how a dentist can go viral—and still run a successful practice—this episode is a must-listen! Episode Minute By Minute:  00:00 - Welcome to our first guest, Dr. Brady Smith! 02:30 - From dentist to TikTok star: How Brady built his audience 06:45 - The tooth fairy practice idea (and why it's hilarious) 09:20 - Social media and dentistry: Why content matters 12:00 - The infamous hygienist controversy and board complaints 😬 16:30 - Running multiple practices while being a viral creator 20:15 - The real reason dentists struggle with patient trust 24:40 - Lessons from Patrick Bet-David: Why dentists should build brands 28:50 - Halo Dental Network: Giving back through free dentistry Come back for Part 2—don't miss the rest of this conversation! 🎧 And don't forget to share this episode with another dentist who needs to hear it! 🔥 PS: If you're a dentist wondering how to use social media to grow your practice, this episode is packed with real talk, practical advice, and plenty of laughs. Be sure to hit subscribe so you don't miss Part 2!

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    21. Case Acceptance: Does Looking Older Help, or Is It All About Confidence?

    Do patients trust older dentists more than younger ones? Does experience really make a difference, or is it all about how you present yourself?  In this episode, Chase and Ryan dive into the psychology of case acceptance and why some dentists struggle to get patients to say yes to treatment—even when it's 100% necessary. They chat about whether age, confidence, or humor plays the biggest role in case acceptance and share their experiences with patient trust. Plus, Ryan reveals why being a "triple threat" (old-looking, funny, and personable) works in his favor, while Chase tells hilarious stories about the most questionable dentists he's worked with. They also break down: ✅ How confidence makes or breaks patient trust ✅ Why young dentists struggle more with case acceptance (and how to fix it) ✅ The power of building relationships to boost patient loyalty ✅ Why over-explaining dental work can actually turn patients away ✅ The ultimate sales strategy—without feeling like you're selling And don't miss the wild story about the dentist who smelled like pancakes every morning but never actually ate pancakes. (Yeah… it's exactly what you think.) 👉 Tune in now to learn how to get more patients to say YES to treatment—without changing a thing about your skills. 🔥 PS: If you've ever struggled with getting patients to accept treatment, this episode is for you. Drop a comment with your funniest or most frustrating patient interaction—we want to hear it!    LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 - Welcome to The Dentists Show! 02:00 - Does looking older actually help with case acceptance? 05:30 - Confidence vs. experience: What matters more to patients? 09:00 - The crazy patient psychology behind saying "yes" to treatment 12:30 - Why young dentists struggle with case acceptance (and how to fix it) 16:00 - Chase's insane story about the pancake-smelling dentist 20:00 - The danger of over-explaining procedures to patients 23:30 - The ultimate way to build trust and likability with patients 25:00 - Final takeaways: How to increase case acceptance in your practice  

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    20. The Pursuit of Happiness: Are Dentists Ever Truly Satisfied?

    Success, money, growth—why does it always feel like more is never enough? In this episode, Chase and Ryan get real about the never-ending chase for happiness in dentistry. Dentists spend years grinding to build their practices, hitting financial goals, and scaling their teams. But once they reach those milestones… then what? Why does it still feel like there's always another mountain to climb? They dive deep into: Why financial success doesn't guarantee happiness The struggle between ambition vs. contentment How to stay present and grateful while still pushing for growth Why dentists (and business owners in general) always move the goalpost Personal stories of hard lessons learned in pursuit of "more" Chase even shares how finishing an Ironman changed his entire perspective on gratitude, mindset, and pushing through discomfort. If you've ever thought, "Once I hit this number, THEN I'll be happy," this episode is a must-listen. Success isn't just about numbers—it's about enjoying the journey. 👉 Tune in now and learn how to balance ambition with true fulfillment.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 - Welcome to Chandler, Arizona (and some city pride) 02:00 - The growth of Chandler Dental—why two offices isn't working 05:00 - The constant "chase" for success in dentistry 07:30 - Why hitting financial goals doesn't bring lasting happiness 10:00 - Finding contentment while still being ambitious 12:30 - The importance of celebrating wins (instead of always moving the goalpost) 15:00 - Chase's Ironman story—how gratitude pushed him through 18:00 - The power of perspective in tough moments 21:00 - Can you be both happy and stressed at the same time? 24:00 - Why your mindset determines whether you enjoy life (or not) 27:00 - Actionable takeaways to bring more joy into your dental career

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    19. Buying Used Dental Equipment – Smart Move or Costly Mistake?

    Welcome back to The Dentists Show! In this episode, Chase and Ryan dive into a hot topic that every dentist faces at some point—buying new vs. used equipment. Is it worth saving the money, or are you setting yourself up for headaches down the road? We also kick things off with some hilarious (and brutally honest) Valentine's Day confessions. Let's just say Chase has a very practical approach to romance, and Ryan is out here waiting for his wife to ask him to be her valentine. 😂 But back to the real talk—equipment. If you've ever wondered whether it's worth buying used chairs, handpieces, or Cavitrons, this episode is for you. We break down: What equipment we've bought used and why it worked (hello, $30k for a full set of practically new chairs!) The times we got burned (Cavitrons… we're looking at you 👀) When spending the extra cash upfront actually saves you more in the long run We're all about working smarter, not harder, and sometimes that means knowing when to save and when to spend. 🎧 Hit play now and join the conversation! LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 – Chase & Ryan's Valentine's Day plans (or lack thereof) 03:00 – The debate: New vs. used dental equipment 05:30 – Our best used equipment purchases (why we love ADEC chairs) 10:45 – The $30K storage unit deal – was it worth it? 14:00 – Equipment that didn't pay off (Cavitrons = regret) 18:30 – The hidden costs of buying used 22:15 – Should you buy used chairs, X-rays, or software? 26:00 – The best strategy for saving money without sacrificing quality 30:00 – Final thoughts: When to buy new vs. used  

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    18. Judgy Dentists, Root Canals, and Are Orthopedic Surgeons Even Real Doctors?

    Dentists, we need to talk. On this episode, Chase and Ryan reunite in Mesa, Arizona, and things get real—real hilarious, real insightful, and real questionable (looking at you, orthopedic surgeons 🤔). Ever met a dentist who thinks they're the King of Root Canals but is actually just... not? Yeah, us too. We dig into some of the wild things we've heard in the dental world, including controversial opinions, insane patient experiences, and that time someone tried to convince us bad endo is just "planting seeds" for future implants. (Spoiler: Not great advice.) From judgy dentists to why some specialists have serious superiority complexes, we're not holding back. And, of course, we've got some solid takeaways for anyone navigating the crazy world of dentistry—because this field is way more than just drilling teeth. What You'll Learn in This Episode: The wildest things we've heard in dental school and beyond 🤯 Are orthopedic surgeons even real doctors? (Dentists, you get it.) Root canal fails and why endodontists love bailing us out How new dentists should approach high-stakes procedures The ridiculous reality of dental TikTok (and why it's lowkey awesome) 🚨 Want to hear us call out the dental world's best and worst moments? Hit play and join the conversation. 🔥 PS: If you've ever had a completely ridiculous experience in the dental chair (as a dentist or a patient), drop it in the comments. We need the laughs. 🤣 LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 – Welcome to the chaos in Mesa, Arizona 01:20 – Ryan flies in just to record (because, duh) 03:45 – Are orthopedic surgeons even real doctors? 06:30 – The most controversial dentist we've ever met 09:15 – Why endodontists love seeing our mistakes (oops) 12:45 – The most painful patient experience EVER 16:20 – The internet's hottest dental takes 20:10 – Should new dentists just "try" random procedures? 23:30 – Dental TikTok is a different breed 😂 28:00 – The case for laughing at ourselves (and still being awesome dentists)

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    17. What a Dentist Makes a Great Business Owner? Mindset, Growth, and the Power of Abundance

    In this episode, Chase and Ryan take a deep dive into what truly makes a great business owner. Is it all about maximizing profits, cutting costs, and working harder than everyone else? Or is it about something bigger—like mindset, leadership, and creating an environment that attracts the right team and patients? They talk about the difference between an abundance mindset and a scarcity mindset—how some dentists try to squeeze every last penny out of their practices while others focus on building something sustainable and lasting. From buying and revamping struggling dental offices to dealing with the frustrations of other dentists complaining about "stolen" patients, they share real-world lessons from their own experience. Of course, it wouldn't be The Dentists Show without a few hilarious stories—like getting "baptized" in the icy waters of Alaska while fishing and their less-than-stellar geography skills when signing up for a dental course in Portugal (spoiler: neither of them knew where Portugal was). If you're looking for real talk about business, leadership, and building a thriving dental practice—while still keeping your sanity—this episode is a must-listen. 👉 Hit play now to learn how the right mindset can change everything in your business and career!   LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 Welcome back to The Dentists Show! 02:00 Fishing in Alaska: Why Ryan only likes "catching" instead of fishing. 05:00 The Portugal trip: How Chase and Ryan booked a course without knowing where Portugal was. 08:00 What actually makes a great business owner? Our take. 12:00 The scarcity mindset vs. the abundance mindset in dentistry. 16:00 Buying dental offices: Why some dentists leave their practices in bad shape. 20:00 Attracting the right patients and team: It's not about stealing—it's about culture. 24:00 Why some dentists self-sabotage by being too negative. 28:00 Final thoughts: The mindset shift that will change your business.

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    16. Scaling Your Dental Practice: Lessons on Growth, Patients, and Ownership

    Owning the Success and Challenges of Growth in Dentistry In this episode, Chase and Ryan have an honest and entertaining conversation about the ups and downs of managing and scaling their practices. From TikTok experiments to attracting the right patients and team members, they dive into what it means to run a dental business that aligns with their vision and values. The duo reflects on lessons from 2024, including their challenges in hitting goals across their offices and the importance of taking ownership rather than blaming external factors. They explore the mindset shifts needed for success, how recruiting plays a critical role in growth, and why alignment with patients and staff is non-negotiable. As always, Chase and Ryan bring their humor and relatability, whether they're discussing the psychology of patients, family dynamics, or their favorite random anecdotes. If you've ever wondered how to stay intentional while running a dental practice, this episode is a must-listen. 👉 Tune in to laugh, learn, and get inspired to approach your practice with fresh eyes.   LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 TikTok and the team's experiments with social media. 06:00 Targeting the right patients: Finding your practice's ideal audience. 10:30 The psychology of patients: Who makes decisions in dental care? 14:00 Recruiting challenges and the power of alignment with staff. 19:00 Reflecting on 2024: Why ownership is the key to overcoming challenges. 23:00 Setting goals for 2025: Growth, profitability, and patient care. 28:00 Final thoughts: Building a practice that aligns with your vision.

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    15. Dentistry FAQ: Ask Chase Anything (ACA)

    Welcome to episode 15, Ask Chase Anything: Your Burning Questions, Answered! In this episode, Chase takes the mic to answer your most pressing questions in an Ask Chase Anything session! From scaling a dental practice to managing team culture and balancing work with family life, no topic is off-limits. Listeners sent in questions about what it takes to build a thriving practice, how to handle difficult team dynamics, and the moments that shaped Chase's career. As always, he delivers candid insights, actionable advice, and a healthy dose of humor. Chase also shares personal stories, including the lessons he's learned from his biggest mistakes, his favorite tools for staying productive, and why keeping a growth mindset is key to long-term success. Whether you're a young dentist just starting out or a seasoned pro looking to take your practice to the next level, this episode has something for everyone. 👉 Hit play now to hear Chase's unfiltered answers to your burning questions—and maybe even pick up a nugget of wisdom that changes the game for you. Episode Minute By Minute:  0:00 - Welcome to the Dentist Show with Chase and Raquel 0:37 - Meet Raquel: Chase's co-host for the episode 1:10 - Behind the scenes: Dentist training and holiday busyness 2:15 - Raquel shares her background: Utah roots and high school memories 4:00 - Chase and Raquel reminisce about their school days 6:20 - Raquel's teaching career and moving to Ohio 8:10 - Misconceptions about running a dental practice 9:45 - Why dental schools don't teach business skills 12:00 - What Chase does outside of dentistry 15:00 - A day in the life of managing multiple dental practices 18:30 - Financial mistakes new dentists make 21:50 - Continuing education and its impact on career growth

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    14. Why Dentists Can't Quit: Lessons from the Toughest Profession

    Have you ever wanted to quit? We've all been there. In this episode, Chase and Ryan get real about the challenges of dentistry—high stress, endless demands, and the overwhelming feeling that it's just too much. But they're here to remind you: you can make it through. The duo reflects on their personal experiences, from the frustrations of managing dental practices to the constant stress of trying to do it all. But instead of quitting, they've learned to find purpose, lean into gratitude, and laugh through the chaos. They also share practical strategies for managing the mental and emotional toll of the profession, along with a few stories about the patients (and coworkers!) who keep them going. Whether you're ready to throw in the towel or just need a reminder that you're not alone, this episode is packed with heart, humor, and plenty of reasons why dentists are some of the toughest—and most resilient—professionals out there. 👉 Listen now to hear why quitting might not be the answer and how to rediscover the joy in what you do. Ps…never forget that you matter!   LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 Chase and Ryan's funniest stress-induced moments. 06:00 The unique pressures of running a dental practice. 10:00 Why quitting feels tempting—but isn't the answer. 14:00 How gratitude and mindset shifts can change everything. 20:00 Laughing through the chaos: Stories from the office. 26:00 Final thoughts: Finding purpose and sticking it out.

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    13. How MINs and MIPs Can Transform Your Dental Practice: Numbers + People = Success

    Mins, MIPs, and Why Numbers Matter (But People Matter More) In this episode, Chase and Ryan take you behind the scenes of how they run their practices, diving into the concept of "Mins" (Most Important Numbers) and "MIPs" (Most Important People). If you're thinking this sounds like corporate jargon, think again—these are the tools that help their team know what winning looks like and stay connected to the bigger picture. They share how implementing these systems across their offices has transformed their team culture, empowered employees, and made their practice more efficient than ever. Along the way, they swap stories about early missteps (like accidentally handing out pens with Chase's personal cell phone number) and how even the smallest changes—like tracking how fast a room can be flipped—can make a massive difference. But at its heart, this episode is about more than numbers. It's about the people behind them. Chase and Ryan reflect on how focusing on service and relationships—not just revenue—has been the foundation of their success. Plus, they discuss the lessons they've learned from Gino Wickman's book Traction and how its principles have shaped their business approach. Whether you're looking to implement these strategies in your practice or just curious about how dentists can optimize workflows while staying people-focused, this episode has something for everyone. 👉 Hit play now and find out how to balance numbers and humanity in your dental practice! LINKS: https://www.thedentistsshow.com   Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 What are Mins and MIPs? Breaking down the basics. 05:00 Why numbers matter: Empowering your team with clarity and goals. 09:00 Tracking efficiency: From fluoride acceptance rates to room turnover. 12:00 The role of leadership: Explaining the "why" behind every number. 15:00 Service vs. sales: Why relationships always come first. 18:00 Lessons from Traction: Simplifying processes for team success. 22:00 Chase's pen fail: Why his personal number ended up in patients' hands. 25:00 Final thoughts: Making numbers meaningful by focusing on people.

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    12. Know Your Numbers: The Key to Running a Thriving Dental Practice

    Numbers don't lie, but they can definitely confuse. In this episode, Chase and Ryan take a deep dive into the importance of knowing your numbers and how paying attention to the right metrics can transform your dental practice. Spoiler: It's not just about the money—it's about making smart, data-driven decisions to grow sustainably. They break down essential numbers every dentist should track, from top-line revenue and overhead to team costs, supply budgets, and marketing expenses. Whether you're running a solo practice or managing multiple offices, understanding these figures is critical to staying profitable and avoiding burnout. Chase and Ryan share practical tips for monitoring your KPIs, negotiating with suppliers, and identifying red flags before they become big problems. They also tackle common myths about scaling and explain why bigger isn't always better—unless you know how to manage your numbers effectively. 👉 Hit play now to discover how tracking just a few key metrics can take your practice to the next level and what Chase and Ryan are looking at in their own offices in 2025! LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 03:00 Why knowing your numbers is essential for growth. 06:00 Top-line revenue: The cornerstone of practice success. 09:00 Fixed vs. variable expenses: What every dentist needs to understand. 12:00 The team cost dilemma: Why bigger teams aren't always more productive. 15:00 Supply budgets: Where to save and where to invest. 18:00 Marketing expenses: How much should you really spend? 22:00 The 20% rule: What profitability should look like in a thriving practice. 25:00 Final thoughts: Take control of your numbers, take control of your future.  

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    11. Who Needs New Patients? How To Create Exceptional Customer Experience In Your Dental Office

    Who Really Needs New Patients? Let's Talk About Customer Experience In this episode, Chase and Ryan tackle the big question: Do you actually need new patients—or is the real focus on keeping the ones you have? Spoiler alert: It's all about creating an unforgettable customer experience. They dive into what sets their practices apart, sharing insights on building trust, intentional first impressions, and why your new patient process might be the secret sauce to long-term success. From greeting patients by name the moment they walk in to creating a seamless and welcoming journey, Chase and Ryan outline how their system helps even the newest team members look like seasoned pros. You'll also hear some laugh-out-loud moments as the duo recounts their own experiences with team training, awkward handshakes, and the importance of building genuine connections with patients. Whether you're looking to refine your new patient process or simply curious about what makes a practice thrive, this episode is packed with actionable tips and plenty of humor. 👉 Hit play now to learn how to level up your customer experience—and why it's the key to keeping patients (and your team) happy for the long haul. LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 03:00 Does your office need new patients—or better systems? 06:00 The first impression: What your front desk team says matters. 09:00 Why trust is the foundation of your new patient process. 12:00 Building genuine connections: Small actions, big results. 16:00 The black belt level of customer experience: Step-by-step. 20:00 How investing in your team makes your office stand out. 25:00 Final thoughts: Make your patients talk about you—in a good way.

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    10. How to Set Smarter Goals for Your Dental Practice in 2024

    The Secret to Hitting Your Goals in Dentistry (and Beyond) Setting goals can feel daunting, but what if there's a better way to approach them? In this episode, Chase and Ryan share their tried-and-true methods for setting goals that inspire action, not overwhelm. Whether you're running a $1 million practice or pushing toward $10 million, these tips are for you. The guys break down why traditional goal-setting doesn't always work and how they've evolved their strategies as their practices have grown. They dive into how to set achievable targets, measure success, and rally your team around a common vision. Plus, they discuss why your goals should balance ambition with practicality—and the surprising ways they've learned to adapt when plans don't go perfectly. This episode is packed with stories, examples, and actionable advice that will help you set smarter goals for 2025 (and beyond). And, as always, there are a few laughs and tangents along the way. 👉 Ready to level up your goal-setting game? Hit play and start building a more intentional, successful practice. LINKS: www.thedentistsshow.com Free Gift: www.thedentistsshow.com/downloads/the8lessons   Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 Chase and Ryan on winter weather and Spokane adventures. 05:00 The pitfalls of traditional goal-setting in dentistry. 09:00 How Chase went from random goals to intentional planning. 12:00 Breaking down goals into achievable steps for your team. 18:00 Why balancing ambition with practicality is key. 22:00 Real-world examples of how to grow revenue with specific goals. 28:00 Final thoughts: Build goals that inspire action, not overwhelm.  

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    9. Should You Be Funny as a Dentist? Building Trust with Humor in the Chair

    Should You Be Funny as a Dentist? Here's Why It Might Matter More Than You Think Is it okay to joke around with your patients? Should you be the funny dentist, or does that risk your professionalism? In this episode, Chase and Ryan dig deep into the role of humor in dentistry—and whether it can actually make you a better dentist. Let's face it: going to the dentist isn't exactly at the top of most people's "favorite things to do" list. So, what happens when you throw in a little humor? Chase and Ryan share stories about how they've used jokes (good ones and questionable ones) to break the ice, calm nerves, and build better relationships with patients. They dive into the psychology behind humor and why it's such a powerful tool—not just for connecting with patients, but for creating a practice culture that people actually want to be part of. Along the way, they share their favorite go-to jokes (you might want to steal a few) and the moments when humor helped diffuse tricky situations. But they don't stop there. They also explore the line between being approachable and staying professional, how humor can vary depending on the patient, and why dentists sometimes get a bad rap as being "all business." Spoiler: They think dentists might be funnier than they're given credit for. Whether you're a dentist looking to lighten the mood or just wondering if a little laughter can actually make a difference, this episode will have you rethinking how you interact with patients—and maybe even your team. 👉 Hit play now to join the conversation and decide for yourself: Should you be the stand-up comedian of your office, or just leave the jokes to Chase and Ryan? LINKS: www.thedentistsshow.com Free Gift: www.thedentistsshow.com/downloads/the8lessons Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 The psychology of humor in the dental chair. 05:00 Are dentists the real engineers of the mouth? 09:00 Breaking the ice: The jokes Chase and Ryan love (and hate). 12:00 Patient reactions to humor: The good, the bad, and the awkward. 15:00 Does being funny make you a better dentist—or just a memorable one? 20:00 Final thoughts: How humor can build trust and grow your practice.  

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    8. The Most Profitable Procedure in Dentistry: Skills To Learn That Can Maximize Revenue & Patient Care

    Let's talk money—more specifically, let's talk about the most profitable procedure in dentistry. You probably have a guess, right? Well, in this episode, we're going to break it all down. From extractions to implants and everything in between, we're diving into what makes a procedure both profitable for your practice and valuable for your patients. But first, we'll take a little detour (or maybe a big one—who's counting?). There's Blockbuster nostalgia, some truly awkward stories about movie ratings, and even a rabbit-breeding tangent we didn't see coming. Don't worry—if you're short on time or just want to skip our epic banter, jump to the 10-minute mark. We won't be offended lol. Let's jump in by reflecting on something important: how confidence in your craft can shape the success of your practice. We share personal stories about what it took to tackle big procedures early in our careers and the mentors who gave us the push we needed. Whether it was mastering same-day implants or understanding why extractions can be a goldmine, those moments defined how we approach dentistry today. So, if you are into self-learning and willing to invest in your skills, we share some ideas of how to start.  We also explore why some dentists hold themselves back and how overcoming fear and hesitation can unlock incredible growth—not just in your wallet but in patient trust and satisfaction. Once we get into it, you'll learn why some procedures are worth your time and effort, while others might not be pulling their weight. If you're ready to maximize your profitability and take your skills to the next level, this episode is for you. 👉 Hit play now and see if you're leaving money (and happy patients) on the table! LINKS: www.thedentistsshow.com Free Gift: www.thedentistsshow.com/downloads/the8lessons Episode Minute By Minute:  00:00 Welcome to Episode 8—Chase and Ryan Banter Begins 03:00 Why confidence matters in high-value procedures 09:00 Funny disclaimer: Skip to here for today's topic! 10:00 What's the most profitable procedure in dentistry? 12:00 Why extractions are a huge moneymaker 15:00 Root canals vs. extractions: What's really worth it? 20:00 Same-day implants: Game-changer or time suck? 25:00 Building confidence in high-value procedures 30:00 How to grow your skills and your revenue 35:00 Final thoughts: Put the patient first, and the profits will follow

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    7. How to Be the LeBron James of Dentists: 3 Ways to Earn $10M a Year

    Can You Be the LeBron James of Dentists and Make $10M a Year? In this episode, Chase and Ryan dive into the big question: What does it take to earn $10 million a year as a dentist? Spoiler alert—it's not just about drilling and filling. They break down three key strategies to create enough value in the world to achieve that kind of success. From delegating and scaling your team to taking calculated risks and building an incredible culture, this conversation is packed with actionable advice and a few laughs along the way (because what's a dental podcast without some humor?). Chase and Ryan share insights on leveraging your unique skills, empowering others, and why creating a team-focused culture is the secret to unlocking higher levels of success. They even compare dentists to NBA players—exploring why some reach superstar status while others stay in the minor leagues. Whether your goal is to hit $10 million, $1 million, or just build a practice you're proud of, this episode will challenge you to think bigger and take the right steps toward success. 👉 Hit play now to hear their strategies, stories, and advice on becoming the "LeBron James of dentistry."   LINKS: www.thedentistsshow.com Free Gift: www.thedentistsshow.com/downloads/the8lessons Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 What makes LeBron James a $50M player—and how it relates to dentists. 05:00 The average dentist salary vs. the $10M dentists—what's the difference? 09:00 Strategy 1: Delegate and scale your team effectively. 12:00 Strategy 2: Take calculated risks to grow your practice. 16:00 Strategy 3: Build a team-focused culture that drives success. 20:00 Why creating value is the key to financial and professional growth. 25:00 Final thoughts: Aim high and start taking action today.

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    6. When to Fire a Hygienist: Building a Team That Fits Your Practice Culture

    In this episode, we're tackling a tough but necessary topic: when (and how) to fire a hygienist. Let's be clear—hygienists are the backbone of our practices, and we're lucky to work with some truly incredible ones. But every now and then, a bad apple sneaks in, and it becomes clear they're just not the right fit for the team. We get into what makes a great hygienist (hint: humility, teamwork, and patient care are at the top of the list), and we share some real-life examples of when things didn't work out. From hygienists who refuse to clean their own instruments to those who clash with the team culture, we're breaking down how to identify red flags and when it's time to let someone move on. But this isn't just about saying goodbye—it's about building an amazing team that aligns with your practice's values and vision. We also share tips for hiring hygienists who will thrive in your office and how to create an environment where they can grow and succeed. 👉 Hit play now to hear our full conversation, and don't forget to check out the free PDF download of our 8 Lessons for Growing a $20M Practice! Share your thoughts or your own team-building stories in the comments below! Visit www.thedentistsshow.com for more insights and resources. www.thedentistsshow.com/downloads/the8lessons/ Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 01:00 Why this topic matters: Firing vs. letting go. 02:30 What makes a great hygienist? Key traits to look for. 07:00 Red flags: When a hygienist doesn't fit your culture. 12:00 Building rapport with patients: A must-have skill. 15:00 Prepping patients for the dentist—how top hygienists do it. 18:00 Real stories: The ones we've had to let go. 22:00 Why letting someone go can save your team culture. 25:00 Tips for hiring hygienists who align with your vision.

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    5. Did That Really Just Happen? Hilarious and Awkward Moments in Dentistry

    Welcome back to the Dentists Show! In this episode, we're taking a break from the serious stuff to share the funniest, most awkward, and downright bizarre moments we've experienced in our years of dentistry. From TikTok hacks gone wrong to patients making unexpected bodily contributions, we're spilling the stories that made us ask, "Did that really just happen?" Ryan talks about the time he got up close and personal with a patient's breakfast burrito (don't ask), and Chase shares a memorable encounter with a patient who was locked in during a procedure—vomit hose and all. Whether it's unexpected messes, runaway patients, or assistants caught in the crossfire, there's never a dull moment when you're working in dentistry. These stories are a reminder that while dentistry is rewarding, it's anything but predictable. They'll make you laugh, cringe, and maybe even feel a little better about your own practice mishaps. 👉 Hit play now to hear the full episode, and share your wildest practice stories with us at www.thedentistsshow.com. We'd love to laugh (and commiserate) with you! www.thedentistsshow.com/downloads/the8lessons Episode Minute By Minute:  01:00 The joys of awkward moments in dentistry. 02:30 Chase's TikTok hack gone hilariously wrong. 05:00 Ryan's "breakfast burrito" patient—literally. 08:00 Blood, vomit, and the messiest procedure ever. 12:00 Did that really just happen? Chase's unforgettable interview story. 16:00 Halcyon adventures and slap-worthy moments. 20:00 Patients who keep you guessing: From shoes off to fainting in the lobby. 24:00 Why these moments make dentistry unforgettable. 28:00 Closing thoughts—send us your stories!

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    4. 8 Lessons to Grow Your Dental Practice to $20 Million in Revenue and Beyond

    In this episode, we're breaking it all down—the 8 lessons that helped us, grow from a single struggling practice to running seven thriving offices grossing $20 million annually. Spoiler alert: these lessons aren't just about numbers; they're about mindset, leadership, and creating a team and culture that drives growth. We talk about everything from setting big, scary goals and taking care of your patients first, to knowing your numbers and recruiting the right people. We even dive into the importance of replicating yourself to scale your practice effectively. And yes, there are a few laughs and stories sprinkled in (like how Chase turned a failing practice into a gold mine). Whether you're aiming to grow a single practice or dream of running multiple offices, this episode is packed with actionable advice that can help you move the needle. We don't just tell you what we did—we share the how and the why behind these game-changing lessons. 👉 Hit play now to learn how to apply these 8 lessons to your practice. Download our free PDF for more details, and let us know what you think in the comments! www.thedentistsshow.com/downloads/the8lessons/ Visit www.thedentistsshow.com for more resources and insights. Episode Minute By Minute:  00:00 Welcome to Episode 4 of The Dentists Show! 01:00 Why these 8 lessons matter for your practice. 02:30 Lesson 1: You can do it—why mindset is everything. 07:00 Lesson 2: Take care of the patient first. 12:00 Lesson 3: Invest in your skillset and leadership. 17:00 Lesson 4: Know your numbers—understanding KPIs. 19:00 Lesson 5: New patients solve a lot of problems. 22:00 Lesson 6: Recruit and retain A-players. 24:30 Lesson 7: Keep your word and build integrity. 27:00 Lesson 8: Replicate yourself to scale effectively. 30:00 Download the free PDF and connect with us!

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    3. Meet Dr. Chase Davis: How a Viking Mindset Built a $20 Million Dental Empire

    In this episode, it's time to meet THE one and only Dr. Chase Davis! Chase takes us on a journey through the highs, the lows, and the downright painful moments that shaped him into the dentist, leader, and business owner he is today. Spoiler alert: this includes literally breaking his back and coming out stronger on the other side. Chase opens up about how his early career was marked by grit, perseverance, and a relentless drive to succeed. From starting with one small office in Chandler, Arizona, to growing seven thriving practices grossing $20 million annually, Chase's story proves that success doesn't come without setbacks. His Viking mindset—bold, fearless, and determined—carried him through challenges like recovering from a debilitating back injury while keeping his eyes on the bigger picture. Through humor and real talk, Chase shares what it takes to lead, grow, and build a business while staying true to your values. Whether it's lessons learned from failures, the importance of team culture, or strategies for making bold moves, this episode is packed with actionable insights for dentists looking to level up. If you've ever doubted your ability to overcome obstacles or grow your practice, Chase's story will inspire you to keep going. Get ready to laugh, learn, and feel empowered to take the next step in your journey. 👉 Hit play now to hear Chase's incredible story, and don't forget to leave a comment or connect with us at www.thedentistsshow.com!   Episode Minute By Minute:  00:00 Welcome back to The Dentists Show! 00:20 Meet Dr. Chase Davis—the Viking of dentistry. 01:00 Starting small: Chase's first office in Chandler, Arizona. 03:00 How resilience and risk-taking set the foundation for growth. 05:00 Lessons learned from failures and setbacks. 07:00 Building a $20M dental empire: The mindset behind the success. 09:30 Why team culture is key to long-term growth. 12:00 The Viking mentality: Bold moves and strategic goals. 15:00 Advice for dentists looking to grow their practices. 18:00 Closing thoughts and what's next for The Dentists Show.

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    2. Meet Dr. Ryan Bushman: Overcoming Tragedy and Building a Life of Purpose

    In this episode, we dive deep into the life of Dr. Ryan Bushman—a dentist, husband, father, our co-host, and all-around inspiration. Ryan opens up about his humble beginnings in Quincy, Washington, where he grew up on a potato farm with a family of 16 siblings. (Yes, 16–not a typo!)  His story is filled with challenges that would have knocked most people down, but Ryan's resilience and determination turned those hardships into building blocks for the life he leads today. From enduring unimaginable tragedies, including the loss of two siblings and his father at a young age, to becoming a teenager tasked with helping raise his siblings when his mother disappeared, Ryan shares how these defining moments shaped him. With humor and humility, he recounts going from a 16-year-old working farm jobs to providing for his own growing family while learning how to lead, grow, and create a meaningful life. Today, Ryan is a thriving dentist, a devoted husband of 20 years, and a proud father of five. If he can do it, so can you! His journey is a testament to grit, perseverance, and making the hard choices to build the life you want. Whether you're navigating your own challenges or looking for inspiration to keep going, Ryan's story is a reminder that you can overcome anything when you're committed to making it work. 👉 Hit play now to hear Ryan's incredible story and learn how he turned his trials into triumphs. Don't forget to leave a comment, ask questions, or connect with us at www.thedentistsshow.com! Episode Minute By Minute:  00:00 Welcome back to The Dentists Show! 00:08 Learning about Ryan Bushman. 00:45 Growing up in Quincy, Washington. 02:00 Life on a potato farm and a family of 16. 07:00 Tragedy strikes: Losing two siblings and a parent. 09:30 Raising siblings at 16 and navigating life without parents. 12:10 The power of hard choices and perseverance. 14:00 Discovering leadership and the path to dentistry. 16:45 Overcoming the 2008 recession and choosing dentistry. 19:00 Why happiness and resilience are choices. 21:23 What's next on The Dentists Show?

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ABOUT THIS SHOW

Are you frustrated with dentistry and feel like you made the wrong career choice? We are 2 dentists that grew 1 dental office into 7 dental offices doing over 23 million. We share how we did it, crazy stories, and things we wish we knew as we have been on our journeyListen in to The Dentists Show to be entertained, learn new practice-building techniques, and let us help you love dentistry!

HOSTED BY

Chase Davis and Ryan Bushman: The Dentists Show

Produced by Chase Davis and Ryan Bushman

Frequently Asked Questions

How many episodes does The Dentists Show | Advice for Dentists have?

The Dentists Show | Advice for Dentists currently has 50 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The Dentists Show | Advice for Dentists about?

Are you frustrated with dentistry and feel like you made the wrong career choice? We are 2 dentists that grew 1 dental office into 7 dental offices doing over 23 million. We share how we did it, crazy stories, and things we wish we knew as we have been on our journeyListen in to The Dentists Show...

How often does The Dentists Show | Advice for Dentists release new episodes?

The Dentists Show | Advice for Dentists has 50 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to The Dentists Show | Advice for Dentists?

You can listen to The Dentists Show | Advice for Dentists on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts The Dentists Show | Advice for Dentists?

The Dentists Show | Advice for Dentists is created and hosted by Chase Davis and Ryan Bushman: The Dentists Show.
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