PODCAST · business
The Service Call
by The Service Call
The Service Call is a people-first show about the stories behind the service calls. Hosted by Mike Mayberry, former technician now safety leader, the podcast features real conversations with the men and women who keep communities running.Whether you’re in the field, thinking about joining the industry, or just curious about the humans behind the work, this podcast is for you.
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Why the Trades Aren’t Going Anywhere | HVAC Tech Who Built Ice Rinks Worldwide
With encouragement from his dad, Thomas Egan went straight from high school to trade school… and ended up building ice rinks across the globe before landing in commercial HVAC in Florida.In this episode of the Service Call Podcast, we cover:Going from Lincoln Tech to industrial refrigerationTraveling the world with Disney on IceWorking on ammonia chillers and massive compressorsThe transition back to local HVAC lifeHow the trade is evolving with VFDs, electronics, and new refrigerantsThe future of blue-collar careersWhy knowledge in a trade can never be taken away from youIf you’re a tech, apprentice, or someone considering the trades, this one’s for you.Real stories. No scripts. Just honest conversation from the field.
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One Accident Changed His HVAC Career | From Technician to Safety Leader
What happens when a life-changing accident forces you to step away from the field? In this episode of The Service Call Podcast, Mike talks with Danny Lucas about his journey from commercial air conditioning and refrigeration work to becoming a safety leader in the commercial HVAC industry. They discuss driving safety, resilience, technician life, and why protecting HVAC specialists on the road is just as important as the work on commercial heating and cooling systems.If you’re exploring Nextech careers, Nextech jobs, or commercial HVAC employment opportunities, this is a real look at what the trade demands and what it gives back. Learn more about Nextech career opportunities at https://careers-nextechna.icims.com/
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Building a Culture Techs Want to Stay For | A Field Leadership Story
What makes technicians stay in commercial HVAC and what makes them leave? In this episode of The Service Call Podcast, Mike Mayberry sits down with Scott Newman, Operations Manager out of Southfield, Michigan, to talk about leadership, retention, and building a culture that works in today’s commercial HVAC market. Scott’s career path includes facilities management, restaurant operations, and large-scale service leadership before transitioning into commercial HVAC operations management. That background shaped how he leads HVAC specialists today, focusing on flexibility, accountability, and treating technicians like people, not headcount. This conversation is relevant for technicians, managers, and anyone exploring Nextech career opportunities, or commercial HVAC employment opportunities. Topics covered:Careers in commercial HVAC and refrigerationWhy technicians leave and why they stayLeadership lessons for HVAC specialistsCulture, safety, and accountability in service workGrowth opportunities in commercial HVAC contractorsCheck out The Service Call Podcast for monthly stories on commercial HVAC, working a trade, and building a career in a recession-proof industry!
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ABOUT THIS SHOW
The Service Call is a people-first show about the stories behind the service calls. Hosted by Mike Mayberry, former technician now safety leader, the podcast features real conversations with the men and women who keep communities running.Whether you’re in the field, thinking about joining the industry, or just curious about the humans behind the work, this podcast is for you.
HOSTED BY
The Service Call
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Frequently Asked Questions
How many episodes does The Service Call have?
The Service Call currently has 3 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Service Call about?
The Service Call is a people-first show about the stories behind the service calls. Hosted by Mike Mayberry, former technician now safety leader, the podcast features real conversations with the men and women who keep communities running.Whether you’re in the field, thinking about joining the...
How often does The Service Call release new episodes?
The Service Call has 3 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to The Service Call?
You can listen to The Service Call on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Service Call?
The Service Call is created and hosted by The Service Call.
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