The Smart Care Team Spotlight

What if the secret to becoming a trusted advisor in healthcare isn’t expertise, but how well you listen, serve, and show up? In this episode, Mike Higgins, Executive in Residence at the Health Management Academy and an advisor to several other healthcare companies, connects his leadership style to early lessons in empathy and service from his family’s funeral business, which carried into his career at The Advisory Board Company and beyond. He explains that true strategic partnerships in healthcare are built on deep listening, transparency, and a shared commitment to solving complex problems, not just delivering solutions. He highlights AI as a transformative force but emphasizes that the industry is still in a learning and experimentation phase, guided by frameworks like hearts, minds, wallets, and watches. Across it all, Higgins reinforces that trust, gratitude, preparation, and making every interaction valuable are the foundations of lasting relationships. Tune in to hear how Mike Higgins defines true partnership in healthcare, and why service, trust, and preparation matter more than ever in an AI-driven world! Resources: Connect with and follow Mike Higgins on LinkedIn. Follow the Health Management Academy on LinkedIn and explore their website!

Global impact starts with local trust and sustainable partnerships. In this episode of the Smart Care Team Spotlight, Ruth Frey, Executive Director for Global Collaborations at the Children’s Hospital of Philadelphia, discusses building sustainable global pediatric care through community-driven innovation and long-term partnerships. She reflects on her 45-year career at the Children’s Hospital of Philadelphia and how early mentorship from C. Everett Koop shaped her leadership philosophy and commitment to excellence. She shares how a mission trip to the Dominican Republic transformed her perspective and led her to move beyond short-term medical missions toward lasting system change. She also describes creating a health promoter model and developing a fully sustainable clinic that continues to serve as a regional hub for pediatric care and public health training. Tune in to hear how people-centered innovation can transform global healthcare delivery and create an impact that lasts for generations. Resources: Connect with and follow Ruth Frey on LinkedIn. Follow the Boston Children's Hospital on LinkedIn and explore their website! Follow the Children's Hospital of Philadelphia on LinkedIn and visit their website!

What happens when nurses help design AI instead of just using it? In this episode of the Smart Care Team Spotlight, Colleen Mallozzi, Senior Vice President and Chief Nurse Informatics Officer at Jefferson Health, discusses how healthcare organizations can use AI and emerging technologies to redesign care delivery while reducing nurses' burden. She explains why frontline nurses must be deeply involved in the design and deployment of new tools to ensure they truly support clinical workflows. She also shares early insights from Jefferson Health’s ambient listening pilot, which aims to reduce documentation time, lower cognitive load, and return meaningful time to clinicians at the bedside. Throughout the conversation, she emphasizes that successful innovation requires rigorous measurement, strong governance, and a focus on outcomes rather than just exciting technology. Tune in to hear how thoughtful AI adoption can give nurses back time, improve care delivery, and help shape the future of healthcare. Resources: Connect with and follow Colleen Mallozzi on LinkedIn. Follow Jefferson Health on LinkedIn and explore their website!

Real progress in healthcare tech happens when nurses co-design the tools and the how is treated as seriously as the what.  In this episode, Dr. Susan D. Smith, Director of Technology Research and Education at ChristianaCare and a nursing technology researcher, discusses how she moved from pediatric critical care into practice-based research and helped launch collaborative robots in a complex hospital environment. She shares what worked, including simple usability and clear value for routine deliveries, and what surprised her team, such as low demand for a nurse-facing robot call option when staff needed items immediately. Dr. Smith breaks down why missing pieces like reliable timing, visibility into when help is arriving, and workflows that pair equipment with medications can derail adoption even when the tech functions as designed. She also explains how a robotics-focused nursing research fellowship improved engagement and well-being, plus her statewide work building research capacity through NIH programs and a research-matching platform that connects mentors and collaborators.  Tune in and learn how to move from big ideas to sustainable, nurse-led implementation! Resources: Connect with and follow Dr. Susan D. Smith on LinkedIn. Follow ChristianCare on LinkedIn and explore their website! Nurse-Led Innovation Hub and implementation blueprint https://christianacare.org/us/en/for-health-professionals/nursing/nurse-led-innovation Integrating Collaborative Robots into a Complex Hospital Setting: A Qualitative Descriptive Study - PMC

Nursing, technology, and health equity collide! In this episode of the Smart Care Team Spotlight, Dylan Wallace, Family Nurse Practitioner at MedStar Medical Group, discusses how nurses can leverage technology to enhance patient care. She shares her journey from ER nurse to nurse practitioner, her work with underserved populations, and her commitment to health equity. Dylan also highlights the role of telemedicine, remote monitoring, and AI, while offering advice to nursing students and early-career nurses to focus on experiences, fundamentals, and critical thinking. Tune in and discover how nursing expertise is shaping the future of patient-centered healthcare! Resources: Connect with and follow Dylan Wallace on LinkedIn. Follow MedStar Health on LinkedIn and visit their website!

A practical path to reducing clinician burden is using ambient AI to capture documentation, allowing nurses to spend more time with patients.  In this episode, Gregg Springan, a nurse executive at Epic, discusses how his ICU background and “listen first” leadership philosophy shape technology designs that serve real clinical workflows. He explains why nurses belong inside health tech companies, then contrasts large-enterprise execution with startup speed from his time in robotics. Gregg dives into the documentation burden problem and what’s actually working in 2026: “nursing out loud” as a workflow shift, inpatient ambient documentation adoption, early results like minutes saved per shift, patient opt-in rates, and improved clinician sentiment. He also breaks down predictive analytics using large-scale de-identified data to inform bedside decisions and clarifies agentic AI—what it is, where it’s safe, and how it can offload administrative work while keeping humans in the loop.  Tune in and learn how AI can return time to care teams without sacrificing safety, trust, or human connection! Resources: Connect with and follow Gregg Springan on LinkedIn. Follow Epic on LinkedIn and visit their website! Read the Generative Medical Event Models Improve with Scale paper here.

What if the most significant barrier to healthcare innovation isn’t the science, but the system around it? In this episode of the Smart Care Team Spotlight, Tiffany Wilson, CEO of the Science Center in Philadelphia, discusses accelerating healthcare innovation by bridging the gap between breakthrough ideas and real-world impact. She explains how the Science Center helps startups navigate evidence generation, commercialization, and adoption while aligning with health system realities. Tiffany emphasizes the importance of trust, workflow integration, and the critical role of nurses and patients in co-designing technologies that improve outcomes and support clinicians. Tune in to hear how healthcare leaders, startups, and clinicians can work together to move innovation from promise to practice, faster and more effectively. Resources: Connect with and follow Tiffany Wilson on LinkedIn. Follow the Science Center in Philadelphia on LinkedIn and explore their website!

Nurses must not only have a seat at the table—they should be sending the invitations and leading the conversation on technology and care. In this episode, Dr. Simmy King, Chief Nursing Informatics and Education Officer at Children’s National Hospital and Associate Professor of Pediatrics, discusses how the fusion of informatics, education, and wellness can drive safer care, better outcomes, and a more resilient workforce. She traces lessons from two decades of leadership, showing how bold, collaborative nurse leadership accelerates digital transformation. Dr. King explains why education and technology became inseparable during COVID, how competencies and critical thinking must evolve with AI, and why ambient tools, telehealth, and data-driven workflows should lighten—never add to—clinician burden. She also shares practical change management and financial framing for new tech (measure value beyond dollars, plan for future gains), insights from a major EHR transition after 20 years, and examples like chatbots for scalable learning and early burnout detection. Her advice to new nurses: stay curious, learn continuously, build cross-industry networks, and never lose sight of human connection.  Tune in and learn how technology, education, and empathy can unite to shape the next era of nursing leadership and patient-centered care! Resources: Connect with and follow Dr. Simmy King on LinkedIn. Learn more about Dr. King on her website! Follow the Children’s National Hospital on LinkedIn and discover their website! Read AONL: Nurse Leaders’ Role in Digital Transformation here.

Simulation is redefining how nurses learn, collaborate, and step into emerging roles across the entire care continuum.  In this episode, Dr. Susan Kilroy, inaugural Endowed Professor in Healthcare Simulation and Innovation at Villanova University’s Fitzpatrick College of Nursing, discusses her unconventional path from business student and injured college athlete to pediatric nurse, educator, and national simulation leader. She describes how precepting in the NICU sparked her love of teaching and how early mock codes in Chicago hospitals grew into a research-backed, interprofessional simulation program that improved confidence and teamwork in emergencies. Dr. Kilroy outlines Villanova’s vision for a reimagined sim center featuring an immersive 3D “street-to-OR-to-home” environment, AI-enabled VR headsets for independent practice with real-time feedback, and control-room and ambient analytics that strengthen clinical judgment rather than replace it. She also explores virtual nursing and care-coordination models, the impact of technology on access and cost, and the importance of using AI wisely while keeping eyes and hands on the patient. Finally, Sue calls for stronger bridges between academia and health systems so students, new grads, and practicing clinicians can learn together across settings.  Tune in and learn how simulation, AI, and new care models are reshaping nursing education and practice! About Sue Kilroy: Susan Kilroy, PhD, RN, CHSE, is a nationally recognized leader in simulation-based nursing education and the inaugural holder of the Kreider Endowed Professorship in Health Care Simulation and Innovation at Villanova University’s M. Louise Fitzpatrick College of Nursing. With a career defined by scholarship, innovation, and strategic leadership, she is advancing the college’s simulation initiatives, strengthening partnerships, and expanding Villanova’s presence in the national and international simulation community.  Before joining Villanova, Dr. Kilroy served as Associate Professor and Director of the Paley Interprofessional Simulation Lab at Temple University and previously led the launch of the M. Christine Schwartz Experiential Learning and Simulation Laboratory at the University of Illinois Chicago, earning honors such as the Dean’s Faculty Catalyst Award and recognition as a Pinnacle Nurse Leader.  Her funded research explores the use of simulation to assess interprofessional collaboration, clinical skill development, and community-level factors such as bias, racism, and social determinants of health in care for underserved populations. A widely published scholar and invited speaker, Dr. Kilroy brings deep expertise supported by a second degree accelerated BSN from Villanova, a PhD in Nursing Science from the University of Illinois Chicago, an MSN from Gonzaga University, and a BS in Business from Mount Saint Mary’s College. Resources: Connect with and follow Sue Kilroy on LinkedIn. Follow Villanova University's M. Louise Fitzpatrick College of Nursing on LinkedIn and explore their website! Learn more about the SIMULATION INSTITUTE 2026 here. Discover more about the Annual Research Symposium here.

Unlocking the future of nursing and healthcare technology! In this episode of the Smart Care Team Spotlight, Ani Bilazarian discusses ways to enhance nurse retention and improve patient care through technology and effective management practices. She highlights how gaps in care coordination lead to ER overuse for patients with complex chronic conditions and how tools like AI, telehealth, and robotics can help ease nurse workload. Ani also emphasizes the value of bedside skills and proactive networking for advancing nursing careers. Tune in to learn how innovation and strategy can transform the nursing experience!

Nurses are not a cost to the system—they are the system’s greatest source of value. In this episode, Dr. Olga Yakusheva, economist and professor at Johns Hopkins University, explores how the Nursing Human Capital Value Model redefines the economics of healthcare by recognizing nurses as value creators who drive patient outcomes and financial sustainability. She also discusses the role of AI in supporting nurses by automating administrative tasks, thereby freeing them to focus on human connection. Tune in and learn how reimagining the economics of nursing can reshape healthcare for good!

Transforming healthcare through collaboration and innovation! In this episode of the Smart Care Team Spotlight, Dr. Lori Wightman, Regional Chief Nursing Officer for Trinity Health’s Ohio Market and Professor of Practice at Washington University in St. Louis, explores how nurses and engineers can collaborate to redesign healthcare systems that truly improve patient care. She emphasizes the importance of building technology on strong, human-centered foundations and utilizing tools like AI and workflow redesign to alleviate caregiver burden. Dr. Wightman also shares her “Three C’s” of leadership, Courage, Creativity, and Commitment, as a guide for the future of nursing innovation. Tune in to hear how Dr. Wightman is helping lead the next era of technology-driven, compassionate care!

How can technology transform nursing without losing the human touch that defines patient care? In this episode of the Smart Care Team Spotlight, Dr. Nancy Beale emphasizes the need to involve clinicians in technology design, bridge technical capabilities with clinical needs, and foster critical thinking skills as AI and digital tools reshape nursing. She shares her priorities of reducing administrative burdens, standardizing practices, and building AI on accurate data while urging nurses to remain lifelong learners rooted in patient advocacy and view technology as a tool to enhance the human elements of care. Join us as Dr. Nancy Beale shares her years of insight on bridging clinical expertise and cutting-edge innovation, revealing how nurses can thrive in AI.

Bridging the gap between nursing and engineering is vital to creating impactful healthcare innovations. In this episode, Kelly Landsman, biomedical engineer and registered nurse, discusses the profound benefits of merging nursing insights with engineering solutions to drive patient-centered healthcare. She highlights critical issues like involving nurses early in technology design, leveraging simulation labs for real-world testing, and maintaining trust and humanity as AI increasingly enters clinical practice. Kelly underscores the essential role nurses play in shaping effective healthcare technology and workflows, advocating for curiosity, collaboration, and courage among nurses and healthcare leaders.  Tune in and learn how nurses and engineers together can revolutionize healthcare delivery!

AI is no longer an emerging technology in healthcare—it’s becoming a foundational tool transforming how care is delivered. In this episode, Kristy Fogle discusses how her journey from emergency medicine to digital health leadership has led to the creation of virtual nursing programs that ease burdens on clinical staff while improving outcomes. She also shares key lessons from piloting and expanding these programs, the role of AI in streamlining documentation and care decisions, and the importance of involving clinicians in designing tech solutions. Tune in and learn how virtual nursing, predictive analytics, and AI-driven workflows shape the future of compassionate, efficient healthcare!

What happens when a nurse sits at the design table and changes the future of healthcare? In the Smart Care Team Spotlight episode, Dr. Debbie Gregory shares her journey from clinical nursing to healthcare design after recognizing that nurses were often excluded from critical decisions shaping care environments. She emphasizes the need for nurses to lead in integrating technologies like AI and virtual nursing, set practice standards, and drive innovation in smart hospital design. Tune in as Dr. Debbie Gregory shares how nurses can lead innovation in smart hospital design, from virtual care to AI-powered workflows!

Nurses must be involved in the decision-making process regarding technology implementation to ensure that it truly meets the needs of clinicians and patients.  In this episode, Claire Zangerle shares her journey into nursing leadership and the importance of giving nurses a voice in decision-making. She highlights AONL's digital transformation principles, the evolving roles of nurses in virtual care, and the need to embrace AI as a tool while maintaining critical thinking and curiosity. Tune in and learn how nurse leaders can leverage technology to enhance patient care and create more efficient workflows!

Ambient AI can ease documentation and capture real-time care data in high-pressure settings like flight nursing, freeing clinicians to focus on patients. In this episode, Kolby Kolbet, Chief Innovation Officer at Life Link III, discusses his unique journey from EMS and mortuary science to flight nursing and his current innovation leadership role. He details the demanding world of air medical transport, highlighting the challenges of real-time documentation and information capture during critical incidents. Kolby shares how his organization is pioneering the use of ambient AI to automate note-taking, improve data accuracy during flights, and potentially enhance patient handoffs, despite technical hurdles like audio capture and connectivity. He also addresses the vital role of change management, involving frontline staff in innovation, and the need to prioritize new technologies based on patient safety, cost, and sustainability. Tune in and learn why upskilling in AI is crucial for nurses and how technology can augment, not replace, critical thinking and patient advocacy!

AI and technology can enhance healthcare in the OR by reducing distractions and enabling clinicians to work at the top of their licenses.  In this episode, Dr. Josh Wymer shares his journey from nursing school to the Navy and his current work serving Missourians and leading the AORN Task Force on AI in perioperative care. He emphasizes the vital role of nurses, the importance of ethical AI, and the potential of technology to support the workforce, protect patient autonomy, and improve surgical outcomes through smarter, more collaborative care. Tune in and learn how AI and technology can empower care teams to deliver more human-centered care!

What happens when a nurse blends clinical experience with cutting-edge technology? You get innovation that actually works for the people delivering care. In this episode of the Smart Care Team Spotlight, Dr. Kelly Aldrich, Professor of Nursing Informatics and Director of Innovation at Vanderbilt University School of Nursing and founder of Mindful Immersive Nursing Demonstration Lab, shared her journey from bedside nursing to becoming a pioneer in nursing informatics, driven by her desire to improve clinical workflows and reduce errors through technology. Her work led to innovations like automating vital sign documentation and creating smart rooms, all rooted in listening to nurses’ real frustrations. At the Center for Medical Interoperability, she tackled medical device integration and helped advance the use of a unique nurse identifier to quantify nursing contributions and improve patient outcomes. At Vanderbilt, she now leads initiatives like prescribing immersive technologies for nursing education, using VR, AI-driven avatars, and even mindfulness tools to enhance learning and well-being. Across all her efforts, she emphasizes the importance of nurses driving the adoption of technology that truly supports their thought flow, care environments, and professional growth. Tune in for a conversation with Dr. Kelly Aldrich as she shares how nurses can lead the way in designing tech that improves outcomes, supports learning, and transforms care environments!

Imagine a world where technology not only supports but transforms the way nurses deliver care. In this episode of the Smart Care Team Spotlight, Dr. Jason Fratzke discusses his transition from clinical nursing to nursing informatics, driven by a passion for integrating technology into patient care. He emphasizes the importance of human connection in healthcare, especially amidst rapid technological advancements, and advocates for preparing nurses to adapt to new tools while focusing on patient-centered care. Tune in for powerful insights on innovation, leadership, and the future of patient-centered care!

How can AI transform nursing and improve patient care? In this episode of the Smart Care Team Spotlight, Dr. Martin Michalowski, School of Nursing Foundation research professor, a co-director of the Center for Nursing Informatics, and a co-leader of the Digital Health Lab at the University of Minnesota, discusses the intersection of AI and nursing, emphasizing its potential to enhance clinical decision-making, patient engagement, and education. He highlights the role of AI in addressing multimorbidity, reducing documentation burdens through multimodal large language models (MLLMs), and improving workflow efficiency for nurses. Michalowski stresses that nurses must actively participate in AI development to ensure technology aligns with real-world challenges rather than being imposed as an afterthought. He acknowledges ethical concerns, biases, and the risk of overreliance on AI but advocates for nurses to develop core competencies in AI to effectively integrate it into healthcare. Ultimately, he urges nurses to view AI as a tool for augmentation, not replacement, and to embrace hands-on learning to drive meaningful innovation in patient care. Tune in to explore how AI is revolutionizing nursing by enhancing decisions, easing documentation, and driving innovation in healthcare!

The future of nursing is evolving rapidly, and innovation is the key to transforming patient care and the profession itself. In this episode of the Smart Care Team Spotlight, Dr. Oriana Beaudet discusses the critical role of innovation in reducing burdens on nurses, enhancing patient care, and addressing workforce challenges. She highlights how advancements in AI, virtual nursing, and ambient monitoring are transforming workflows while the American Nurses Enterprise is shaping the future of nursing through policy, research, and advocacy, urging nurses to embrace the updated 2025 Code of Ethics as a guiding resource.  Tune in for groundbreaking insights on how technology, policy, and ethics are shaping the next era of nursing!

Empowering nurses through technology is crucial for improving patient care and addressing workforce challenges.  In this episode, Dr. Brian Weirich, Chief Nursing Innovation Officer for Bon Secours Mercy Health, discusses his journey from bedside nursing to healthcare innovation, emphasizing the need for technology to ease nurses’ workload and enhance their ability to provide quality care. He shares his experiences with tech startups, including developing a virtual assistant for nurses and addressing clinical gaps with innovative solutions. Dr. Weirich highlights the importance of automating physical tasks, augmenting clinical decision-making with AI-driven nudges, and reducing the documentation burden to free up nurses' time. He envisions a future where ambient technology and smart rooms seamlessly integrate into care, allowing for real-time documentation and more patient-focused interaction. Finally, he encourages nurses to actively participate in technology implementation and to embrace new tools that can transform the profession. Tune in and learn how technology can empower nurses and revolutionize patient care!

How can nurses harness innovation and technology while staying rooted in empathy and human connection? In this episode of the Smart Care Team Spotlight, Tamara AL-Yassin shares her inspiring journey from clinical nursing to entrepreneurship. She highlights the creation of The Nursing Beat, a digital newsletter supporting clinicians with nurse-centered content. She emphasizes the importance of technology in enhancing nursing efficiency and patient outcomes while advocating for the irreplaceable value of empathy and human connection in care. Tune in as Tamara AL-Yassin, CEO of The Nursing Beat, shares her inspiring journey from clinical nursing to leading a digital platform that empowers healthcare professionals with the latest innovations and insights!

Nurses are vital innovators in healthcare, uniquely positioned to shape the future of patient care through their expertise and insights. In this episode of the Smart Care Team Spotlight, Dr. Marla Weston discusses her extensive career dedicated to enhancing the nursing practice environment and patient care. She emphasizes the need for nurses to be involved in the early development of healthcare technology solutions. She also highlights the importance of embracing artificial intelligence and machine learning to enhance decision-making, addresses the underfunding of innovative nursing ideas, and encourages nurses to recognize their intellectual contributions to navigate the evolving healthcare landscape effectively. Tune in to explore nurses' transformative role in healthcare innovation and discover how their insights are shaping the future of patient care!

In a rapidly evolving healthcare landscape, uniting technology with compassionate care is key to empowering nurses and enhancing patient outcomes. In this Smart Care Team Spotlight episode, Andrea Hauser emphasizes improving healthcare efficiency and patient outcomes through key initiatives like standardizing electronic health records and implementing a virtual nursing model. She also advocates for empowering nurses, utilizing technology as a support tool, and focusing on patient-centered, empathetic care. Tune in and explore how Emplify Health is transforming healthcare by empowering frontline nurses, breaking down silos, and reimagining patient care through innovative technology and compassionate leadership!

Amid rapid advancements in health technology, how can we ensure innovations truly meet the needs of nurses and patients on the front lines? In this Smart Care Team Spotlight episode, Victoria Tiase explores how technology and data-driven insights can bridge the gap between nursing research and practice to address workload, burnout, and care delivery. Having transitioned to academia during the COVID-19 pandemic, Dr. Tiase is now leading a digital health initiative to leverage electronic health records and advanced technology to optimize nursing tasks, enhance education, and prepare the profession for the future of healthcare. Tune in and learn how technology, research, and practical solutions can empower nurses to bridge gaps in patient care and drive meaningful change in healthcare!

A powerful shift is underway in nursing and healthcare as leaders like Dr. Roberta Waite confront the deep-rooted impact of racism and work toward a more equitable future. In this episode of the Smart Care Team Spotlight, Dr. Roberta Waite addresses racism in nursing and healthcare, emphasizing the impact of societal biases on healthcare delivery and the potential of technology to both exacerbate and mitigate health inequities. She highlights the importance of addressing biases in healthcare algorithms and tools, incorporating discussions on race and racism in nursing education, and actively working towards a more equitable healthcare system through innovative technology. Tune in as Dr. Roberta Waite dives into the critical conversation on racism in nursing and healthcare, exploring how we can harness technology and education to create lasting change!

Innovative technologies like virtual nursing and ambient monitoring can address workforce challenges while ensuring nurses remain central to patient care decisions. In this episode of the Smart Care Team Spotlight, Rayn Ginnaty and Lynze Cannon discuss the need for innovative solutions like virtual nursing and ambient monitoring to address workforce shortages and post-pandemic fatigue among nurses. They emphasize the importance of involving nurses in decision-making and share their vision for the future of healthcare, where technology supports bedside care and improves patient care coordination without replacing essential nursing roles.  Join this episode to discover how Benefis Health System uses technology to transform nursing care and tackle post-pandemic workforce challenges!

How can artificial intelligence revolutionize nursing practice while ensuring that human empathy and critical thinking remain at the forefront of patient care? In this episode of the Smart Care Team Spotlight, Dr. Lisiane Pruinelli discusses her work in integrating artificial intelligence into nursing practice and education, highlighting the importance of preparing nurses to use AI responsibly to enhance critical thinking and patient care. She emphasizes that while AI can automate tasks and ease nurses' burdens, it must be used responsibly by nursing students and educators, ensuring that technology enhances critical thinking, patient care, and job satisfaction, ultimately empowering nurses to solve real healthcare problems.  Tune in as Dr. Lisiane Pruinelli reveals how AI is reshaping nursing, empowering nurses to enhance patient care while maintaining their critical role!

Embark on an inspiring healthcare journey led by Ed Marx, CEO at Marx Advisory, as he unveils the transformative leaders shaping the industry. Immerse yourself in human-centered design, patient-centric approaches, and the disruptive force of AI. Explore the crucial elements of smart clinician integration and calculated risks as this episode carefully navigates the delicate balance between the art and science of medicine. Discover how technology becomes a beacon of confidence for clinicians and patients alike. Don't miss the opportunity to tune in and uncover the mission-driven heartbeat of healthcare. Join us as we advocate for saving lives, enhancing care, and embracing fearless leadership and innovation in the ever-evolving healthcare landscape.

Successful digital transformation in healthcare requires the alignment of technology readiness, patient acceptance, and operator willingness. In this crossover episode, Dr. Tarun Kapoor, Senior Vice President and Chief Technological Officer at Virtua Health, discusses the evolving attitudes of physicians toward healthcare technology and the gap between theoretical promises and practical applications. Tarun highlights clinicians' skepticism towards new tech, emphasizing the need for process knowledge and real-time solutions. He shares insights into how AI and automation can aid clinicians, using examples like ejection fraction analysis to show practical benefits. Dr. Kapoor also underscores the need for alignment among technology readiness, patient acceptance, and operator willingness to achieve successful innovations.  Tune in, learn how AI and ambient intelligence are reshaping healthcare, and be inspired by innovative strategies to enhance patient care and operational efficiency!

AI tools are used for risk stratification, ensuring patients with higher risks are admitted to hospitals promptly. In this crossover episode, Dr. Karen Murphy, a Senior Advisor at Geisinger, discusses why Involving clinicians in the AI design process is crucial to ensure the information produced is clinically relevant. Karen Murphy shares insights on how AI tools and the Intelligent Automation Hub are revolutionizing clinical workflows and enhancing efficiency in healthcare delivery. The Karen highlights the importance of virtual nursing, especially post-pandemic, and the strategic plan to provide relief to healthcare workers through automation. She also emphasizes involving clinicians in AI design and ensuring AI-generated information is clinically relevant.  Tune in and learn why AI tools are being used to address staffing challenges and reduce burnout among healthcare workers.

It’s time to rethink healthcare technology and leadership paradigms to pursue transformative change in the industry. In this crossover episode, John Glaser talks about the evolution of executive education in healthcare, highlighting the change of focus from electronic health records to topics like AI and digital transformation. He discusses the challenges of technology adoption in healthcare, emphasizing a continuous, incremental approach to digital transformation, advising CIOs on balancing loyalty and innovation, and highlighting the crucial role of healthcare leaders in shaping the industry through strategic leadership and effective technology adoption. Tune in for a conversation that delves into the heart of healthcare innovation, featuring John Glaser's wisdom on leadership, technology, and the future of patient care!

Automating processes and using voice-activated technology can help address barriers to throughput in healthcare institutions. In this episode, Dr. Katie Boston-Leary, Director of Nursing Programs at the American Nurses Association, discusses the transformational promise of AI and ambient intelligence for care teams. Katie emphasizes the importance of smart technology in healthcare. She suggests a tribrid model for redesigning care, which includes on-ground nurses, technology to reduce workload, and tech to improve care. She also highlights the technological burdens on nurses and the need for more efficient processes. Finally, Katie stresses that collaborative efforts among healthcare professionals and organizations are crucial for improving efficiency and care delivery.  Tune in and learn how digital technology can help ease nurses' burdens, but it needs to be implemented carefully to avoid any negative effects!

Discover how Rich Kenny transformed from a flight nurse to a pioneering healthcare executive, revolutionizing healthcare with technology and analytics! In this episode of the Smart Care Team Spotlight, Rich Kenny discusses his extensive healthcare career, highlighting his transition from a flight nurse to becoming the SAS Health Care Industry Executive Advisor, where he focuses on integrating analytics and AI into healthcare operations to improve patient care and system efficiency. He emphasizes the importance of nurses in technology implementation and advocates for their involvement in problem-solving and decision-making processes. He envisions a future where technology supports clinicians seamlessly, enhancing patient care without overshadowing the human connection.

From recruitment strategies to positive work environments, nursing leadership drives change. In this episode, Dr. Robyn Begley, who recently announced her plans to retire at the end of 2024 from her position as CEO of the American Organization for Nursing Leadership and Senior Vice President and Chief Nursing Officer of the American Hospital Association, discusses the challenges faced by healthcare systems, such as the overwhelming demands on bedside caregivers and the fiscal unsustainability of current care delivery models. Dr. Begley emphasizes the need for tailored approaches given the diverse landscape of healthcare facilities and offers recruitment and retention strategies, including innovative partnerships with local communities and educational institutions. She also shares insights into virtual nursing, detailing successful implementations that have improved patient satisfaction and safety outcomes. Dr. Begley stresses the importance of continued innovation and optimism in transforming healthcare delivery. Tune in and learn how to empower care teams with a human touch through smart technology!

As we embrace cutting-edge AI and virtual tools, let's ensure they enhance rather than eclipse the heart of healthcare: compassionate, human-centered care. In this episode, Mary Morin delves into how advancements transform care delivery and enhance patient safety while addressing the challenges and opportunities these technologies present in modern healthcare settings. Mary shares invaluable perspectives on integrating technology into healthcare practices, the transformative shift towards virtual nursing, and the pivotal role of leadership in nursing.  Stay tuned and explore the future of nursing and patient care through Mary's expert lens.

Learning and advocating for patients is essential for nurses to succeed in the changing healthcare landscape.  In this episode, Becky Fox, Chief Clinical Information Officer at Intermountain Health, discusses how nurses can use AI to improve patient care, streamline tasks, and make better decisions. Becky shares her experiences from various roles, highlighting the importance of learning and innovation in healthcare. She underscores the need for collaboration between healthcare systems and tech companies to drive transformation. Intermountain Health, Becky explains, encourages frontline caregivers to share ideas for improvement, fostering a culture of innovation.  Tune in and learn how AI is reshaping the future of nursing and how nurses can leverage technology to enhance patient care!

Family-centered care plays a pivotal role in ensuring positive outcomes for pediatric patients. In this episode, Dr. Jane Mericle, Executive Vice President at Nemours Children's Health, shares insights into pediatric care's unique challenges and innovations. Jane emphasizes the importance of understanding children's needs at various developmental stages, family-centered care, and prevention strategies. She discusses the significance of technology in pediatric healthcare, highlighting Nemours' pioneering initiatives like virtual nursing care and interactive monitoring systems. Jane also delves into the evolution of nursing practices, from manual procedures to smart technologies like virtual nursing, which alleviate caregiver burden and enhance patient safety.  Tune in and learn how innovative technologies and collaborative approaches are revolutionizing pediatric healthcare to ensure better outcomes for children and families!

Nurses play a critical role in patient care, and respecting nursing protocols improves patient safety. In this episode, Leah Binder discusses the crucial role of transparency and quality in healthcare and explores the potential of AI in healthcare while cautioning against overreliance and emphasizing the importance of human oversight. Tune in and learn how transparency, quality improvement, and patient engagement are shaping the future of healthcare!

The advent of virtual nursing can revolutionize patient care by easing nurses' workloads, facilitating administrative tasks, and managing complex patient cases with high acuity levels. In this episode, Amy McCarthy, Director of Nursing, Women, Infants & Oncology at Texas Health Resources, explores the evolving role of nurses beyond the bedside and into diverse sectors such as technology and government. Amy and Molly delve into the transformative potential of technology in nursing and patient care, discussing the concept of virtual nursing and its ability to reduce administrative burdens and support complex cases.  Don't miss this compelling dialogue that promises to inspire and empower our listeners. Stay tuned!

Nurses' active involvement in identifying issues and implementing solutions is crucial for developing technology that genuinely improves patient care. In this episode, Dan Weberg delves into the role of virtual nurses in healthcare and why it's crucial to involve healthcare professionals in the design and implementation of new technologies. Dan and Molly discuss the vital contribution of nurses in problem discovery, solution design, and ensuring a smooth deployment of new systems. Dan emphasizes using machine-generated insights and technology integration to support clinical care teams, particularly in rural settings. Join and delve into these transformative topics with Dan Weberg. Sit back, and let’s reimagine the future of nursing together!

Collaborative leadership and patient-centric solutions are reshaping the landscape of patient safety! In this episode of the Smart Care Team Spotlight, Barbara Pelletreau discusses the implementation of patient safety initiatives, emphasizing collaboration, innovation, and evidence-based practices. She highlights the direct correlation between a hospital's financial outcomes and high-quality care, underscoring the transformative potential of technology in healthcare. Tune in to uncover the secrets to transforming patient safety, leadership, and innovation in the healthcare landscape!

There is a dynamic synergy between nursing expertise and cutting-edge technology that today’s healthcare industry could embrace. In this episode of the Smart Care Team Spotlight, Tracy Breece and Betty Jo Rocchio discuss the seamless integration of nursing and technology at Mercy, emphasizing the role of analytics in optimizing patient care outcomes. They also outline their future vision, highlighting the integration of generative AI and mobile solutions to redefine nursing roles for continual improvement in healthcare processes.  Listen to this episode and learn how technology is reshaping the frontline experience for healthcare professionals and patients alike!

Collaboration is critical to identifying and prioritizing problems and solutions in healthcare. In this episode, Wendy Kiepek and Jennifer Glenn share insights into the transformative success of Vanderbilt University Hospital's virtual nursing program. Wendy, a healthcare informatics professional, highlights the collaboration between nursing teams and information technology, emphasizing the importance of teamwork in problem-solving. Jennifer, a nurse leader, discusses the challenges faced by Vanderbilt, leading to innovative solutions like adjusting staffing matrices and implementing a virtual nursing initiative in July 2023. Wendy and Jennifer also emphasize the significance of feedback from frontline staff and the expansion of virtual nursing to various disciplines.  Learn how Vanderbilt's virtual nursing program revolutionizes healthcare by putting patients at the center, fostering teamwork, and leveraging technology for better outcomes!

Too often, technology makes caregivers' lives harder, not easier. It's time for smart technology to empower care with a more human touch. In this episode, Michelle Troseth and Tracey Christopherson, co-founders of Missing Logic, focus on the transformative promise of AI and ambient intelligence for healthcare. The dynamic duo, with backgrounds in nursing and respiratory therapy, shares insights from their book, "Polarity Intelligence: The Missing Logic in Leadership." They discuss polarities and interdependent pairs of perspectives while emphasizing the importance of recognizing them in healthcare.  Tune in and learn how adopting a polarity mindset can enhance leadership, improve work culture, and navigate the evolving healthcare landscape!

Investing in professional development prepares nurses for the digital revolution. In this episode, Dr. David Marshall, Senior Vice President and Chief Nursing Executive at Cedars-Sinai, discusses the transformative impact of technology on healthcare, emphasizing the need for smart solutions that enhance the human touch in caregiving. He explores the integration of robotics and ambient listening technology, demonstrating how these innovations streamline tasks and contribute to a positive patient experience. David also delves into Cedars-Sinai's unique approach to addressing workforce challenges post-COVID-19, focusing on nurse residency programs, professional governance, and strategic investments.  Tune in and learn about Cedars-Sinai's forward-thinking strategies, blending technology with compassionate care to create a smarter healthcare ecosystem!

Technology isn't just a shiny object; it's a tool that should augment the unique value of nursing rather than overshadow it. In this episode, Mary Beth Kingston, Executive Vice President, and Chief Nursing Officer at Advocate Health, dives deep into the heart of clinical transformation, exploring the multifaceted role of nursing and technology in crafting new care models designed to enhance quality, safety, equity, and clinical outcomes—and all this, while also aiming to reduce costs. Mary Beth shares why nurses must sit at the table when discussing care transformation and how we need to look beyond inpatient care to consider the entire continuum, especially when it comes to home care.  Stay with us as we navigate these topics and more, offering a beacon of understanding in the ever-shifting healthcare universe.