We are Regional West

Behind the ER Doors at Regional WestIn this episode of the We Are Regional West podcast, host Julie Franklin explores the workings of the Emergency Department with emergency medicine physician Dr. Troy Dean and Clinical Coordinator nurse practitioner Alice Fillingham. The discussion highlights the processes for patient intake, the challenges faced by employees, and the high standards maintained by the Regional West Emergency Department. They delve into the various ways patients arrive at the ER, the prioritization of care, the importance of emotional support for employees, and significant achievements such as the Quest for Excellence Award. The team emphasizes their commitment to providing top‐notch care and the collaboration with other regional hospitals.00:35 Meet the Emergency Department Team01:02 Patient Intake and Emergency Care03:14 Managing Emergencies and Patient Prioritization04:30 Conditions for ER Visits vs. Urgent Care05:37 ER Process and Patient Care08:47 Award-Winning Emergency Services12:02 Emotional Support for ER Staff13:59 Final Thoughts and Patient Assurance

Exploring Imaging Services with Josh Lively: Part 2In this episode of the 'We Are Regional West' podcast, we explore the extensive range of imaging services offered at the Regional West. The discussion highlights the mammography program; advanced specialized radiologists; and various imaging techniques, including CT, MRI, and nuclear medicine. The podcast delves into the function and benefits of interventional radiology and the state-of-the-art equipment in the new interventional radiology suite. The role of PET CT scans in cancer detection and treatment, as well as the significance of the linear accelerator in radiation therapy, is explained. The episode also covers flexible service hours, outpatient options, and the Regional West School of Radiologic Technology, emphasizing its contribution to the hospital's skilled workforce. Personal experiences and the integral role of Regional West in the community underscore the importance of these advanced imaging services. 00:10 Introduction to Mammography Services02:46 The Role of Radiologists05:11 Exploring Nuclear Medicine07:40 Interventional Radiology Insights11:43 PET CT Scans and Cancer Detection13:52 Linear Accelerator in Cancer Treatment15:36 Flexible Imaging Services16:39 Regional West School of Radiologic Technology18:59 Personal Stories and Conclusion

Exploring Imaging Services with Josh Lively: Part 1Join host Julie Franklin in this episode of the Regional West podcast as she chats with Josh Lively, Imaging Services director at Regional West. They discuss the evolution and nuances of imaging services, from traditional X-rays to advanced MRI and ultrasounds. Josh provides in-depth explanations of how these imaging modalities work, their applications, and the latest advancements in the field. Stay tuned for part two to explore even more about Imaging Services at Regional West and the exciting future of medical imaging.00:31 Meet Josh Lively: Imaging Services Director01:55 Understanding Radiology and Imaging Services03:05 Diagnostic X-Ray and Fluoroscopy Explained04:56 The Evolution and Benefits of CT Scans08:37 Bone Density Tests: Who Needs Them?10:50 MRI: How It Works and Patient Considerations22:08 Ultrasound: Beyond Baby Imaging24:46 Conclusion and Upcoming Topics

Recruiting Excellence and Celebrating Our Community: A Conversation with Lisa Steele and Dr. Monica SarawagiIn this episode of the We Are Regional West podcast, host Julie Franklin is joined by Lisa Steele, Director of Physician Recruitment, and Monica Sarawagi, MD. Julie and Lisa discuss the importance and challenges of physician recruitment, particularly in rural areas like Scottsbluff, Nebraska, and highlight the strategies used to attract and retain top provider and physician talent. They celebrate the recent successful recruitment of 23 providers in 2024, which has significantly reduced the cost of temporary locum tenens physicians. Dr. Sarawagi, who has returned to Regional West after completing a geriatric fellowship, shares her passion for serving the community and her approach to geriatric care. The episode underscores Regional West’s commitment to patient satisfaction and creating a supportive work environment for healthcare providers.00:34 Meet Lisa Steele: Director of Physician Recruitment00:50 The Importance of Physician Recruitment02:06 Challenges and Strategies in Recruitment06:35 Welcoming Dr. Monica Sarawagi07:28 Dr. Sarawagi's Journey and Geriatric Care10:00 Conclusion and Thank You

Transitioning to EPIC: Enhancing Patient Care at Regional WestIn this episode of the Regional West podcast, host Julie Franklin is joined by Caleb Wilson, MD, to discuss the health system’s transition to Epic, a new electronic health record (EHR) system. Dr. Wilson explains the benefits of the Epic system, including improved accessibility of patient records and a more streamlined experience for providers and patients. The discussion covers the advantages of the MyChart portal for patients and the process of transitioning from the current system to EPIC. Dr. Wilson highlights the collaborative efforts with UCHealth to implement these advancements, aiming to enhance patient care and overall communication.00:35 Meet Dr. Caleb Wilson01:28 Understanding Electronic Health Records (EHR)02:20 Benefits of EPIC for Providers and Patients03:22 Transitioning to EPIC: What Patients Need to Know05:15 Improving Patient Experience with MyChart06:34 The Transition Process and Future Improvements08:28 Final Thoughts and Patient Advice

Celebrating 100 Years: Innovations and Improvements at Regional WestIn the inaugural episode of the We Are Regional West podcast, host Julie Franklin interviews Bradley Hertzler, MD, a surgeon at Regional West Physicians Clinic-Surgery, Vascular Diagnostics. The episode celebrates the 100th anniversary of Regional West while discussing significant changes to enhance the patient experience, such as expanding physician representation on the Board of Directors, improving communication and billing processes, and transitioning to the Epic electronic health record system. Dr. Hertzler shares his personal journey, the importance of detailed patient care, community involvement, and ongoing physician recruitment efforts to provide comprehensive healthcare services. The episode underscores a renewed commitment to serving the community with passion and dedication.00:00 Welcome to the Regional West Podcast00:33 Meet Dr. Bradley Hertzler00:43 Celebrating 100 Years of Care02:16 Improving Patient Experience04:03 Community Engagement and Events04:39 Enhancing Communication and Details06:22 New Electronic Health Record: Epic07:15 Expanding Services and Physician Recruitment08:47 Looking Forward to the Next 100 Years09:33 Conclusion and Future Episodes