Freight 360

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚛 Carrier Breakdown Payment Dispute🏢 Selling An Inactive Trucking Authority📉 Broker Lowered Rate After Agreement Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Your brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so many logistics AI tools fail, what automation actually works for brokers, and how SOPs, process mapping, and smarter staffing can help teams scale without sacrificing service.We also look ahead at the future of AI in freight brokerage, including data ownership, vendor lock-in, and why smaller brokerages that start building now may have the biggest advantage. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🤝 Co-brokering with different factoring companies: possible?⚠️ FreightGuard report removal help needed📡 Carrier frustrated with tracking, communication overload Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Margins don’t randomly drop to 3% - it usually comes from poor carrier sourcing, weak vetting, and sloppy execution. Tighten your carrier sales process, use real market data, and guide shippers with clear options to protect both margin and service.At the end of the day, pay for the right carrier, manage risk proactively, and avoid cutting corners that turn small issues into expensive problems. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:Changing factoring companiesThe impacts of selling an MCRail rates vs. Van ratesDefault settings in your TMS Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

You can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not from lack of freight, but because the operation can’t handle the volume without structure, clear roles, and strong leadership.We break down how to build processes, avoid common hiring mistakes, and stop being the bottleneck so your business can actually grow. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💰 Carrier rates, margins, shipper pricing basics⏱️ Handling unexpected 24-hour trailer drops🔍 Alternatives to Highway for carrier vetting Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

We break down the 60 Minutes investigation into chameleon carriers and the Super Ego allegations, adding real-world industry context on what’s legit vs. outright fraud—and why weak onboarding and identity verification create major vulnerabilities.From rate con fraud to ELD manipulation, we cover how these schemes work and share practical broker SOPs and vetting strategies to catch red flags early and protect your business. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Freight markets flip fast—one week you’re competitive, the next you’re underwater—so we break down how to price RFP and contract freight, manage risk, and avoid paper rates. We also cover tracking tech that actually works, plus the realities of being a 1099 agent and what separates brokers who thrive from those who burn out. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⚖️ Fining Carriers The Right Way vs Wrong Way🚛 Dispatch Services: Pros & Cons🌴 Florida Peak Season Strategy Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Most brokers don’t stall because they can’t sell—they stall because they’re stuck doing ops and don’t know how to train help without losing quality. This episode breaks down how to hire and train a dispatcher so you can scale without burnout.We also cover the current market—tight capacity, rising rates, and spot vs. contract tension—and walk through a practical dispatcher workflow, carrier sourcing, and negotiation tactics that actually work in today’s environment. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💸 Getting Paid via Cash App? Is it normal or a red flag for carriers?📊 Best Way to Find Loads? Are load boards enough or is there a better strategy?⚖️ Broker Bankruptcy? File on the bond only or use a collection agency too? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

“Integrated” freight software isn’t always as seamless as it sounds. We break down where TMS integrations fall short—and how those gaps can lead to stolen loads, compliance misses, or hidden service issues.We cover what to ask about carrier vetting tools, why timing and visibility matter, and how terms like API vs. webhook impact real-time data. Bottom line: messy data doesn’t get fixed by better tech or AI—it just scales the problem. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💳 Best factoring companies and typical freight broker factoring rates⛽ What happens to fuel surcharges when diesel prices rise⚖️ Why shipment weight matters so much to motor carriers Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

A single freight claim can wipe out a month of profit if the basics aren’t handled right. In this episode, we break down why claims spiral—unclear ownership, weak documentation, missing PODs, and insurance blind spots—and share real examples of where things went wrong and how to prevent them.We also cover the key checkpoints at pickup and delivery, how FOB terms affect responsibility, and why relying on contingent cargo or reefer breakdown coverage can backfire. The solution: tighter carrier vetting, clearer rate confirmations, and a solid claims playbook to protect your margins. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⏰ Shipper delay until night — driver left. Is TONU owed?📅 Broker changed appointment mid-load — who owes detention?💸 $400 for 1,200 miles with driver assist — fair? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

🤝 Build Trust First: Sales in freight brokerage are built on genuine conversations, active listening, and understanding customer expectations. By avoiding “commission breath,” communicating transparently, and building real personal connections, brokers can create long-term relationships and a healthier sales pipeline. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📦 Contracted lanes worth it in today’s freight market?📈 Cheap freight ending — raise rates and reset expectations🏢 Using spouse’s authority vs getting your own MC? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Freight is tightening for real reasons as enforcement and compliance crackdowns pull trucks out of circulation and spot rates start outrunning contract freight. We talk about balancing strong carrier vetting with practical flexibility, and why automation still needs human judgment when capacity gets tight. We also break down how to reset shipper pricing using real market data and a simple “What, So What, What Now” discussion, plus practical ways to win more freight through better execution and smarter prospecting. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🪪 Why brokers request driver CDL📊 Essential TMS reports to run🚛 In-transit breakdown: who pays loss Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

We weigh whether 2026 is the right time to start or double down on a freight brokerage, then map the forces moving the market: rising spot rates, falling volumes, and compliance crackdowns that are shrinking capacity. We dig into fraud tactics, why over‑automation backfires, and how small daily habits turn volatility into opportunity.• rising spot rates against lower shipment volumes• compliance enforcement and capacity exits• reefer and van spot rates nearing or beating contract• produce season impacts and regional tightness• where automation helps and where it fails• fraud patterns, carrier vetting, and human checks• prospecting discipline and sales cycles that open in volatility• building a carrier bench and standard checklists• scaling from solo to team with ops and sales roles Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚛 Should a solo broker hire an agent?🆕 When would you use new carriers?💳 How to build brokerage credit fast? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Cold calls get attention, but follow-up is where deals are won. We break down a simple, repeatable system to turn first touches into trusted shipper relationships using sharp recaps, smart timing, and notes that make every call build on the last.We cover how to log key personal and operational details in your CRM, set the next step before hanging up, use market signals to add timely value, and communicate early and honestly when conditions shift—so you move from “price check” to trusted partner. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚚 Can shippers use load boards?📝 Any autos vs scheduled autos COI?📦 Claim filed 2 weeks post-delivery? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

In this episode of the Freight 360 podcast, hosts Nate Cross and Ben Kowalski discuss the current state of the freight market with Dean Croke from DAT. They explore recent trends, regulatory changes affecting the industry, and safety concerns on the road. The conversation highlights the impact of enforcement on carrier attrition and the upcoming produce season, emphasizing the need for improved driver training and awareness. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:❄️ Why post undeliverable loads during lingering winter storms?🚚 Are vans or reefers rejected due to age?📞 What activity and call expectations exist at large brokerages? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Your rate isn’t your edge—your communication is: we teach a pressure-free prospecting system that starts with real shipper problems, builds trust early, and works when storms, tight capacity, and chaos hit. You’ll learn how to call with relevance (not price), tune delivery and silence, handle “not onboarding,” pivot by season/equipment, and use tools like DAT and Blue Book to turn market reality into opportunity. If you want to prospect without sounding salesy and build a pipeline that calls you back, press play—and share it with a teammate. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💸 Tax tips for brokers?🧠 Where do you get sample rate cons?🧾 What TMS auto-creates rate cons/forms?📂 What broker forms do you keep?🚛 How do you vet carriers? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

A brutal ice storm is set to ice over the South, squeezing capacity, delaying service, and pushing rates from Texas to the Carolinas—so we start by breaking down what that really means for freight. Then we get into a numbers-first playbook for building a brokerage sales team that performs under pressure: W-2 vs agent economics, onboarding timelines, call and CRM metrics that matter, clear GP milestones, and disciplined coaching so your team can turn disruption into durable shipper relationships. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🛡️ Beginner broker insurance policies & recommended providers📄 Power of attorney in carrier packets—standard or red flag?⚡ How faster responses win more freight Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

What if covering freight felt like hitting an easy button—without losing control? We sat down with DAT’s Bill Driegert and AscendTMS CEO Tim Higham to break down how DAT’s Convoy platform, now built directly into Ascend, turns “post and pray” into true digital execution. The result is real automation with real guardrails—lower cost per booking, faster coverage, and a cleaner path to scale without losing the human touch. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💰 What’s the average monthly cost to be a freight broker?🧩 What affordable options compare to Genlogs for small brokerages?🚚 How do lease drivers, owner-operators, and insurance all work together? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Want a real reset for 2026? We break down what’s actually moving the freight market right now and give you a practical blueprint you can run tomorrow—disciplined CRM habits, focused prospecting, timely follow-ups, and boring-but-powerful organization that turns chaos into steady revenue. If you’re ready to trade busywork for momentum, hit play and start the habit changes that compound. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚨 Fraud Alert: Fake carrier showed legit tracking, took a $2K fuel advance, never picked up the load🚚 ELD Question: How do ELD-exempt carriers get set up on Highway?🧠 Broker Tools: What’s the best CRM for a freight broker? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

We break down a real Idaho-to-Florida scam where clean onboarding, fake documents, and convincing GPS pings led to a $2,000 fuel advance disappearing without a pickup. With tender rejections climbing past 10%, tighter capacity is nudging rates up—and making organized fraud more profitable—so we walk through the policy signals, tracking pitfalls, and vetting gaps brokers need to understand. The takeaway is practical and direct: use layered verification, question mismatched equipment and lanes, rely on real human checks when it matters, and fix your process so the lie gets caught before the dock. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📦 Is There Still Opportunity for New Brokers? — Is there still enough freight for new brokers to make real money?🚨 Broker–Carrier Communication — Why are carriers getting flagged for normal follow-ups while brokers penalize basic communication preferences?💰 Comp Plan Reality Check — $800/week base + tiered commission — fair pay or no? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Ever feel like you’re moving more freight but keeping less money? This breaks down a real year-end audit showing where margin leaks happen—from accounts and lanes to tech stack waste—and how to tweak them. It’s a practical playbook for tracking the right metrics, cutting silent costs, and making next year smarter, not just busier. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚚 Which industries have the highest demand and best success rates for freight brokers?🔍 When using DAT, how do you deal with carriers showing fraud signals or safety issues?🧱 For someone who just opened their freight brokerage, what helps new owners succeed early? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Prospecting shouldn’t feel like starting from zero every time. This episode shows you how to turn your CRM into a real-time command center—tracking every activity, contact, quote, and next step so you always pick up the conversation with clarity. With clean structure, smart custom fields, and email integration, you can instantly filter prospects, batch outreach, and follow up with context. We cover the best discovery questions, how to schedule the next task before you hang up, and how to build rapport naturally. We also hit timely industry notes like winter liability, chargebacks, and non-domiciled CDL scrutiny. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🛑 Getting off a broker’s DNU vs new MC🔍 Steps to verify a carrier before tendering freight💰 Broker demanding $350 extra insurance—scam or legit? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in the Freight Broker Basics course. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Want a freight sales edge that actually works? We break down how repeatable habits, niche focus, and real conversations turn new brokers into confident closers—no fluff, just a proven playbook built on consistent activity, early call reps, and mentorship that sharpens judgment. In a world of automation, the human moat still wins: real tone, real trust, real momentum. If this hits, subscribe and share with someone who needs the push to pick up the phone. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📞 Posting vs Calling Carriers: When do brokers post loads vs make call-outs?🚩 Carrier Red Flags: What carrier clues reveal fraud or double-brokering risk?🧾 Freight Agent Onboarding: How do owners manage docs, pay, and training? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Ready to stop “owning your job” and start owning a brokerage that grows without you? This episode maps the move from solo broker to small business owner—how to know when you’re maxed out, who to hire first, and how to set up systems that make growth calm, not chaotic. We’ll cover reclaiming selling time with support roles, automations, and clear expectations; managing money with smart cash buffers, credit decisions, and key KPIs; and choosing the right structure—cradle-to-grave, pod, or split—plus the nuts and bolts of payroll, taxes, and compliance. If you want a brokerage that runs when you step away, this roadmap will get you there—with fewer headaches and healthier margins. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💸 Best cargo insurance options for per-load coverage.📲 Top tools for creating rate cons and checking carrier compliance🚨 Helping a carrier flagged for fraud on Highway — ELD mix-ups and review delays. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

When freight moves but the carrier doesn’t get paid, who’s liable? Freight collections pros Cristina Belaval and Edgar Davison break down unpaid freight, bills of lading, and Section 7 non-recourse in plain English. They explain why shippers and consignees can still be on the hook, how to avoid double brokering and bad billing entries, and the practical steps that keep you from paying twice. If you touch freight, this episode gives you a clear playbook to protect margins and ensure the right party gets paid.Cristina: https://freightcollectionsolutions.com/Edgar: https://davisonlawfirm.net/ Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Ryan Joyce, former CIA spy, now applies CIA-level tradecraft to protect brokers, carriers, and shippers from modern freight scams.The key lesson: safety isn’t security. Perfect inspections won’t stop a stolen load, and fake digital vetting is easy to spoof. What works is physical truth. genlogs built a network of roadside sensors tracking millions of trucks daily—verifying who’s really on the road, where, and with what equipment. When that footprint’s missing, fraud risk spikes.Pair that with one classic spy move—call a historical, verified number when something feels off—and even sophisticated scams crumble. The same intelligence that exposes fraud also boosts profits: knowing which carriers are real, nearby, and active slashes deadhead and tightens shipper alignment.This episode is your blueprint for using spy skills to outsmart freight fraud and grow safer, stronger networks. Subscribe, share, and tell us the tactic you’ll try first. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🧭 Difference between shippers and receivers in various contexts?💸 How to fight excessive shipper fees fairly?🏢 Can carrier and broker share the same address?🚨 How do brokers recover after cargo fraud or loss? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Anger over low rates won’t move freight, so Nate and Ben sit down with carrier advocate Avante “CDL Shorty” Jackson to break down the real issues dividing brokers and carriers. They unpack market pressure, ELD manipulation, and fraud prevention while tackling the transparency debate and costs on both sides. Tune in for practical steps to rebuild trust, boost profit, and keep safety front and center. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💼 How many brokers carry their own insurance vs. just rely on their bond and the carrier’s insurance?🗣️ Tips from experienced brokers on booking trucks and improving negotiation skills for newcomers.🚛 Do brokers prefer working with owner-operators, small fleets, or larger carriers—and why? Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here