Management Matters

What does it actually take to lead in a way that earns trust, drives performance, and creates lasting impact? In this episode of Management Matters, Jane sits down with Dr. Ed Tori for a thoughtful and energizing conversation about leadership, influence, and the habits that separate effective leaders from positional managers. Dr. Tori challenges the idea that leadership is about authority or charisma. Instead, he explores the deeper drivers of credibility—clarity of purpose, disciplined execution, and the courage to have the conversations others avoid. Together, they unpack how leaders shape culture through daily behaviors, how accountability is built through consistency, and why self-awareness is often the most underdeveloped leadership skill. You'll walk away with insight into: The mindset shifts required for modern leadership How leaders unintentionally erode trust—and how to rebuild it Why alignment and clarity outperform intensity Practical ways to strengthen influence without relying on title If you are serious about developing leaders who elevate performance rather than simply manage it, this episode offers both perspective and application. Listen in and rethink what leadership demands—and what it makes possible.   Connect with Dr. Ed Tori LinkedIn Work with Dr. Tori Influence Every Day Podcast

Why do employees leave training inspired… only to revert to old habits days later? In this episode of Management Matters, Jane sits down with learning scientist Dr. Gina Anderson to explore what truly drives sustained behavior change at work. Drawing from cognitive science and real-world application, Dr. Anderson breaks down the mechanics of motivation, memory, and reinforcement—and why most workplace learning initiatives fail to translate into action. Together, they examine the gap between knowing and doing. They discuss how the brain encodes habits, why repetition and retrieval matter more than one-time events, and how leaders can intentionally design systems that reinforce the behaviors they want to see. You'll hear insights on: The science behind motivation and follow-through Why information alone does not change behavior How reinforcement and recall strengthen new habits What organizations must build into their culture to drive lasting change If you are serious about moving beyond "check-the-box" training and creating measurable performance shifts, this conversation offers both the science and the strategy to make it happen. Listen in and rethink how real behavior change actually works. Connect with Gina Learning with Gina On the Front Line Podcast LinkedIn Luma Brighter Learning  

*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "cc1a72a4-6819-4162-8bb4-295745f00b15" data-testid= "conversation-turn-2" data-scroll-anchor="true" data-turn= "assistant"> What shifts when someone stops thinking like an employee and starts thinking like an owner? In this episode of Management Matters, Jane sits down with Sharon De Lay, founder of GO-HR, to explore the powerful mindset shift that drives accountability, initiative, and sustainable performance inside organizations. Sharon shares what it really means to cultivate an "owner mindset"—not in title, but in behavior. Together, they unpack why accountability often breaks down, how leaders unintentionally reinforce passivity, and what it takes to build a culture where people step up without being micromanaged. You'll hear practical strategies for: Encouraging initiative without creating chaos Setting expectations that empower rather than control Moving from compliance-based management to commitment-based leadership Helping managers model ownership before expecting it from others If you want fewer excuses, stronger follow-through, and a team that acts like stakeholders—not spectators—this conversation delivers the clarity and tools to make it happen. Listen in and rethink how ownership really shows up at work. Connect with Sharon GO-HR LinkedIn  

  *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "8b7a7018-360a-49fd-ba9b-e01261289e41" data-testid= "conversation-turn-4" data-scroll-anchor="true" data-turn= "assistant"> In this episode of Management Matters, Jane Magness sits down with Dr. Laura Janusik to unpack the subtle but powerful influence of "Midwest Nice" in organizations. What happens when politeness replaces candor? When harmony matters more than clarity? Dr. Janusik explores how well-intentioned indirectness can stall feedback, dilute accountability, and quietly erode performance. Together, they examine the neuroscience of listening, the cost of conflict avoidance, and practical ways leaders can move from passive agreement to productive dialogue—without sacrificing respect. If your culture values kindness but struggles with directness, this conversation offers a smarter path forward. Connect with Dr. Janusik Listening to Change Connect on LinkedIn  

In this episode of Management Matters, Jane Magness sits down with Luke Goetting to explore what it really takes to recruit, retain, and develop Gen Z talent. As digital natives enter and reshape the workforce, expectations around feedback, career growth, flexibility, and leadership are evolving fast. Jane and Luke unpack how organizations can move beyond generational stereotypes to create clear career pathways, meaningful development conversations, and cultures that keep high-potential talent engaged. They also dive into the practical side of bridging generations at work—how to reduce friction, align expectations, and build systems that support both emerging professionals and seasoned leaders. If your organization wants to attract the next generation without losing the current one, this conversation offers practical insight and forward-thinking strategy. Connect with Luke Goetting: https://lukegoetting.com/ Gen Z @ Work Podcast Connect with Luke on LinkedIn 

In this episode of Management Matters, Jane Magness sits down with Marques Ogden to explore the powerful concept of the "Bison Mindset." Unlike cattle that run away from storms, bison charge straight into them—shortening the time spent in discomfort and building strength along the way. Marques shares how this philosophy applies to leadership, setbacks, career pivots, and organizational challenges. Together, they unpack what resilience really looks like in the workplace, how grit is developed rather than inherited, and why adversity can become an accelerator for growth when faced head-on. If you're navigating uncertainty, leading through change, or rebuilding after a setback, this conversation will challenge you to stop circling the storm and start moving through it. Connect with Marques Ogden https://marquesogden.com/ Podcast: Get Authentic with Marques Ogden LinkedIn

In this episode of Management Matters, Jane Magness sits down with Dr. Melissa Hughes to explore what truly motivates people at work and why "just right" is the secret. Drawing on neuroscience and the Goldilocks Principle, Melissa explains why employees disengage when work is too easy or too overwhelming and how leaders can calibrate challenges to keep teams in the optimal zone of growth. Together, they unpack the science behind intrinsic motivation, psychological safety, and how small shifts in feedback, autonomy, and expectations can unlock higher engagement and performance. If you've ever wondered why some people lean in while others quietly pull back, this conversation offers practical insight into creating work that is not too much, not too little—but just right. Connect with Melissa Melissa Hughes Rocks LinkedIn YouTube Channel

In this episode of Management Matters, Jane Magness sits down with Trudy Towns to explore how HR leaders can use data to analyze, refine, and elevate the employee lifecycle. From recruitment and onboarding to engagement, development, and retention, Trudy shares how meaningful metrics can uncover friction points, reveal patterns, and guide smarter decisions. Rather than relying on instinct alone, HR can leverage workforce data to strengthen every stage of the employee journey. Together, they discuss practical ways to identify the right data, connect it to business outcomes, and move from reactive reporting to proactive workforce strategy. If you're ready to shift HR from administrative support to strategic driver, this conversation offers a roadmap for using data to cultivate impact across the entire employee lifecycle. Connect with Trudy: ImpactCultivate Consulting LinkedIn

In this episode of Management Matters, Jane Magness sits down with Doug Thompson to explore the power of storytelling as a leadership tool. Great leaders don't just share information—they shape meaning. Doug explains how intentional storytelling builds trust, reinforces culture, clarifies vision, and inspires action. When leaders use stories well, they create connection and momentum that data alone cannot generate. Together, they discuss how to craft stories that resonate, avoid common narrative pitfalls, and use personal experiences to spark growth within teams and organizations. If you want to move from simply communicating to truly influencing, this conversation will challenge you to rethink the stories you tell and the growth they can ignite. Connect with Doug Thompson The Doug Thompson The Doug Thompson Podcast LinkedIn

Join us as we sit down with Dr. Laura Janusik, a renowned communications expert, to explore the secrets to fostering meaningful conversations in the workplace. From the surprising downsides of an open-door policy to strategies for encouraging dynamic group discussions, Dr. Janusik shares actionable insights every leader can use. Plus, discover common communication pitfalls leaders face—and how to avoid them. Tune in for practical advice that will transform how you connect, collaborate, and lead! Don't miss this game-changing episode!   Connect with Dr. Janusik on Linkedin: https://www.linkedin.com/in/laurajanusikphd/

In this insightful episode, we sit down with Fateh Kamal, a passionate and results-oriented executive with over a decade of experience leading innovative products, startups, and high-performing teams. Drawing on his expertise in strategic planning and operational excellence, Fateh dives deep into the often-overlooked topic of vulnerability in leadership. Fateh answers critical questions such as: How can leaders embrace vulnerability without compromising authority? What role does vulnerability play in building trust and resilience within teams? How do you navigate the balance between transparency and professional boundaries? With real-world examples and practical strategies, Fateh explores why vulnerability is not a weakness but a powerful tool for fostering authentic connections and driving long-term success. Whether you're a seasoned executive or an emerging leader, this conversation will challenge you to rethink your approach to leadership. Tune in and discover how embracing vulnerability can transform your leadership style and create a culture of openness and growth. Episode Notes: Connect with  Fateh on LinkedIn

In this episode of Management Matters, Lee Judson, founder of Bridge 2 Work Consulting and a seasoned expert in leadership development, dives deep into the art and science of impactful 1:1 meetings. Whether you're a new manager navigating your first 1:1 or a seasoned leader looking to enhance your approach, this conversation is packed with practical advice and actionable takeaways. Lee breaks down the essential components of effective 1:1s, starting with setting the right tone for your first meeting. She explores the critical elements that make these check-ins a cornerstone of team success, from setting clear expectations to building trust. Key topics include: The First 1:1: How to prepare, what to say, and how to establish a foundation for ongoing communication. Core Elements of 1:1s: Structuring your meetings for maximum impact, including goal tracking, feedback exchange, and personal development discussions. Engagement and Productivity: Tackling topics that matter most to your employees—aligning their goals with company objectives, addressing challenges, and fostering a culture of continuous growth. Learn how to turn your 1:1s into a powerful tool for driving engagement, boosting productivity, and strengthening your leadership impact. Episode Notes: Connect with  Lee on LinkedIn

Bonnie Low-Kramen author, workplace expert, and sought-after public speaker, serves as the president and CEO of Ultimate Assistant Training and Consulting Inc. In this insightful episode of Management Matters, Bonnie delves into the critical role trust plays in the workplace and how leaders can cultivate it effectively. Drawing from her extensive experience, she shares practical strategies for fostering trust, even in the complexities of virtual and hybrid work environments. Key topics include: Building rapport and authentic connections in virtual settings Driving productivity and performance without resorting to micromanagement Creating and sustaining a strong, cohesive team culture Tune in for actionable advice that will empower leaders to enhance trust and collaboration across their teams, no matter where they work. Episode Notes: Learn more about Bonnie Low-Kramen Connect with Bonnie on LinkedIn Staff Matters by Bonnie Low-Kramen

Tara LaFon Gooch, CEO of Best Branding Solutions, author, and speaker, joins Management Matters to discuss responsibility and the ownership mindset within her leadership method, GRASP.  If you are a leader or someone who desires to lead, this is a discussion you don't want to miss! In this episode, Tara talks about: The ownership mindset Communicating with kindness Self-leadership Leading a team Episode Notes: Connect on Linkedin with Tara Learn about Tara's company, Best Branding Solutions Check out Tara's latest book, Talk Your Way to the Top

In this episode of Management Matters, Kyle Smith of HRKyle discusses all things feedback. Don't miss this opportunity to learn how to give feedback that results in happy, engaged, and productive employees. In this episode, Kyle shares: Getting managers to understand the importance of feedback Methods for leaders to build psychological safety with their team Where to start with an employee who needs ALL kinds of feedback Systems for making feedback regular and consistent Episode Notes: Connect with Kyle on Linkedin Learn more about HRKyle Kyle's books

Join us on Management Matters as we welcome Jake Harter, an HR expert who's successfully led small and mid-size organizations through change, including introducing impactful strategies. In this episode, Jake discusses: Building performance management into your organization How to establish a baseline for performance Simple but powerful strategies for organizations struggling with turnover Don't miss these insights into getting started with performance management!