PODCAST · business
Nonprofit Expert
by DonorPerfect | Nonprofit Fundraising Experts
Welcome to Nonprofit Expert, the podcast presented by DonorPerfect. Together, we’ll explore hot topics in fundraising; inspiring stories from people making a difference in their communities; and the latest technologies to improve nonprofit efficiency and leadership. From grassroots movements to global initiatives, join us as we take a deeper dive into the sector dedicated to serving the common good.
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43: Building Confidence in the Ask: Strategies for Fundraisers at Any Level
Whether you’re new to major gifts or looking to refine your approach, this conversation offers clear, actionable insights to help you build confidence, strengthen your strategy, and connect donors to the impact they care about most.In this episode, we sit down with Ken Miller, CFRE — nationally recognized fundraising consultant and president of Denali FSP — to discuss the mindset, mechanics, and emotional intelligence behind making a confident fundraising ask. Drawing from his extraordinary personal journey and decades of frontline and consulting experience, Ken breaks down the essential steps fundraisers can take to prepare for major gift conversations. He shares practical frameworks for structuring an ask, overcoming fear, stewarding donor relationships, and using donor data to guide decisions.Resources:Watch full episodeConnect with DonorPerfect LinkedIn | Facebook | Instagram | TikTok | X
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42: How to Scale Stewardship: Clean Data, Smart Segmentation, Better Giving
In this episode, we sit down with Martie Bernicker, Director of Speak Up, a youth well-being nonprofit that helps teenagers talk openly about the challenges they face—and helps the adults in their lives listen to, guide, and support them. Martie shares the origin story behind Speak Up, how the program works in schools and communities, and what they have learned from serving tens of thousands of youths and their families over the last few decades.We also discuss how to grow fundraising with a small to mid-sized team: systematizing donor data to improve staff confidence,segmenting supporters by interests and affiliations, andcreating more meaningful touchpoints that deepen relationships.Plus, Martie discusses how the organization is using its 25th anniversary to strengthen engagement and carry momentum into the next chapter.Connect with DonorPerfect LinkedIn | Facebook | Instagram | TikTok | X
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41: Finding the Right Ask: Matching Donor Interests with Program Needs
Whether you’re strengthening donor relationships or simply trying to stay on top of your notes, this episode offers actionable strategies you can apply right away. We’re joined by Ceciry Rodriguez-Pimentel, the Director of Development & Community Engagement at the HMS School for Children with Cerebral Palsy, to explore how fundraisers can better understand their donors, stay organized, and make more intentional asks. She shares practical insights from managing a full donor portfolio as a one-person development team—including how donor histories, giving patterns, and everyday conversations shape her engagement approach. You will learn how to use donor data to personalize outreach and connect supporters with program needs in a meaningful way.
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40: How Mission-Driven Nonprofits Use Data to Support Growth and Stewardship
In this episode, we’re joined by Mark Mintzer, CEO and Founder of Youth Mentoring Partnership, a youth development organization that has experienced remarkable programmatic and fundraising growth by combining mission-driven passion with data-informed decision-making.Mintzer shares how mentorship changes lives, why understanding community needs shapes effective messaging, and how a business-minded approach to strategic planning has strengthened their fundraising operations. In this episode, you will learn practical steps for building sustainable giving programs, improving donor stewardship, and using tools like donor data, updated forms, and monthly giving strategies to support long-term organizational growth.
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39: Click, Connect, Give: Digital Fundraising Tips for Building Donor Relationships
In this episode of Nonprofit Expert, we dive into how nonprofits can transform digital interactions into lasting donor relationships. Join Constant Contact’s Matthew Montoya and DonorPerfect’s Darryl Moser as they share essential nonprofit fundraising tips on leveraging clicks, opens, and engagement data to truly understand and engage your audience. You'll discover why click rates matter more than open rates, how to use segmentation to send targeted messages, and how thoughtful digital connection drives more meaningful and frequent giving. Whether you're new to nonprofit fundraising or looking to sharpen your marketing for nonprofits, this episode offers practical strategies for turning digital touchpoints into valuable donor connections.Connect with DonorPerfect LinkedIn | Facebook | Instagram | TikTok | X
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The Mallory Erickson Mini Series: Daily Affirmations to Relieve Fundraising Stress
When fundraising feels overwhelming, this episode of Nonprofit Expert offers a short guided affirmation practice to help you stay grounded. Fundraising coach Mallory Erickson helps you recenter, release stress, and move forward with compassion for yourself and your donors.
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The Mallory Erickson Mini Series: Track Relationship-Building KPIs for 2026
Go beyond dollars raised! In the final episode of her mini series, fundraising coach Mallory Erickson introduces key relational KPIs you can start tracking in 2026 — including trust, engagement consistency, and impact awareness — to measure what truly matters and strengthen long-term donor relationships.
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The Mallory Erickson Mini Series: Segment Donors for More Personalized Outreach
Stop sending one-size-fits-all messages to your donors. In this episode of Nonprofit Expert, Mallory Erickson shows you how to use donor segmentation to tailor your appeals, strengthen connections, and make every donor feel seen. Learn which segments to start with and how to track engagement in your CRM.
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The Mallory Erickson Mini Series: Re-Engage Donors Without Worry or Hesitation
Learn how to overcome hesitation and confidently reach out to lapsed or quiet donors. In this episode, nonprofit expert Mallory Erickson shares practical strategies for leading with courage, authenticity, and transparency, so you can build stronger donor relationships without waiting to “feel ready.”
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The Mallory Erickson Mini Series: Write Email Subject Lines Donors Can’t Ignore
Boost your email open rates with curiosity-driven subject lines. In this episode, nonprofit expert Mallory Erickson explains how to use the “curiosity gap” to spark interest, inspire clicks, and motivate donors to engage more deeply with your mission, plus simple tweaks you can test in your next campaign.
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The Mallory Erickson Mini Series: Build a Donor Engagement Plan That Lasts
Join us for a mini series hosted by fundraising coach Mallory Erickson! We’ll begin with a roadmap for integrating courage, curiosity, segmentation, and relationship-focused KPIs into your 2026 fundraising plan, showing you how to turn these insights into daily habits that deepen donor trust and sustain results.
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The Mallory Erickson Mini Series: Daily Affirmations to Boost Fundraising Confidence
In just a few minutes, reset your mindset to approach fundraising tasks with increased confidence. In this episode, nonprofit expert Mallory Erickson guides you through affirmations that help you quiet self-doubt, embrace authenticity, and approach each donor conversation with calm, focused courage
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31: The 90-Day Roadmap to Launching Your Major Gift Program
In this episode of Nonprofit Expert, host Julia Gackenbach sits down with internationally recognized fundraising strategist Tammy Zonker, founder of Fundraising Transformed. Tammy reveals lessons learned from her early mistakes, the story behind a $27.1 million gift, and practical steps for starting a successful major gifts program in just 90 days. From asking the right questions to building trust through transparency, Tammy offers both encouragement and actionable strategies that fundraisers of any size organization can implement today.Resources:Watch full episodeConnect with DonorPerfect LinkedIn | Facebook | Instagram | TikTok | X
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30: One Check Can Change Everything: Fundraising Lessons from Nonprofit CEO Eileen Heisman
Former National Philanthropic Trust CEO Eileen Heisman joins host Robbe Healey to share her remarkable journey from politics to leading one of the world’s largest philanthropic organizations. Along the way, she reflects on the pivotal $650,000 check that changed her view of fundraising — and the lessons that shaped her decades of leadership. From mentorship to emotional IQ, her story offers inspiration for nonprofit leaders at every stage.Watch full episodeConnect with DonorPerfect LinkedIn | Facebook | Instagram | TikTok | X
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29: Building Trust in a Distrustful World: Art Taylor on the Future of Nonprofits
Art Taylor, President of AFP Global, joins host Robbe Healey to share lessons from his distinguished career and his vision for the sector’s future. From donor intent and board dynamics to collaboration, innovation, and the power of hope, this conversation offers practical wisdom for today’s leaders and tomorrow’s changemakers.Watch full episodeConnect with DonorPerfect LinkedIn | Facebook | Instagram | TikTok | X
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28: The Development Equation: Respect + Relationships = Results
Effective development is about inspiring shared values. In this episode – the last of our “Respect, Relationships, and Resources” series – Robbe Healey highlights advice from nonprofit leaders about treating donor values as mission-critical information. Discover how to drive fundraising results through authentic connections with your donors and meaningful engagements with your staff, creating a culture of respect within your organization.Watch full episodeConnect with DonorPerfect LinkedIn | Facebook | Instagram | TikTok | X
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27: Navigating Organizational Culture as a Nonprofit Development Leader
Robbe Healey and Michelle Gollapalli dive into the operational realities of fundraising leadership, from evaluating red flags in new roles to engaging executives in development. Learn how to align values, build trust across departments, and cultivate donor relationships that are ethical, strategic, and rooted in organizational mission and outcomes.Watch full episodeConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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26: The Art of Board Engagement
Hesitant to ask your board for fundraising help? Join Andrea McManus, former AFP Chair, to challenge conventional thinking about board engagement. Through enlightening stories and insights, she urges fundraisers to see their board as a group of unique individuals, rather than a collective, to reframe their engagement as a shared, mission-driven process that goes beyond solicitation.Connect with DonorPerfect LinkedIn | Facebook | Instagram | TikTok | X
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25: When Donors Become Advocates: Lessons from a Fundraising Pioneer
Bring clarity to engagement and retention challenges in a relationship-building masterclass! Fundraising pioneer Birgit Smith Burton shares the four pillars of lasting donor relationships: trust, credibility, accountability, and transparency. Founder of the African American Development Officers Network, Burton demonstrates how these core values have driven her success throughout her career.Watch full episodeConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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24: Fundraising Foundations: Transforming Nonprofit University Culture with Dr. Michael H. Mittelman
In this episode, join Dr. Mike Mittelman, former naval officer turned President of Salus at Drexel University, as he shares his journey to reshape fundraising. Learn how to emphasize respect and relationships with donors and transform operations with professional staff and data. Gain insight into creating a strong culture of giving at your nonprofit and aligning donor interests with institutional goals for lasting impact in education. Subscribe, share, and review for more nonprofit leadership tips!Watch full episodeConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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23: Transformative Fundraising: Robbe Healey on Creating a Culture of Generosity Through Respectful Donor Relationships
Join Robbe Healey as she explores the transformative power of respectful donor relationships, sharing practical tips to drive measurable, sustainable impact. Learn how to create a “culture of generosity” at your nonprofit by shifting your mindset from transactional fundraising to relationship-based strategies.Watch full episodeConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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22: How to Personalize Donor Journeys: Cherian Koshy on Enhancing Supporter Relationships with Psychological Strategies
Transform your engagement techniques with personalized donor journeys informed by behavioral science! Join us to learn how to improve donor retention, drive lifetime value, and create meaningful connections with Cherian Koshy, CFRE. Gain inspiration from Koshy’s 25+ years of experience, including his journey from door-to-door fundraising to leading nonprofit teams!Learn more > Donor JourneysWatch full episodeConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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21: Ethical Data Usage for Nonprofits: Meena Das on Turning Your Data Into Authentic Connections and Compelling Stories
Are you interpreting your nonprofit data the right way? How can you avoid unconscious bias to better your relationships? Join Meena Das, Nonprofit Consultant and Founder of Namaste Data, to discover how ethical, human-centered data usage can improve your donor connections and fundraising outcomes. Learn how to analyze your past, present, and future fundraising efforts to cultivate authentic, meaningful relationships within your community.Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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20: Data-Driven Generosity: Woodrow Rosenbaum on Transforming Your GivingTuesday Efforts With Nonprofit Innovation
Explore the intersection of nonprofit marketing and global generosity with the Chief Data Officer of GivingTuesday, Woodrow Rosenbaum. Discover how data innovations like AI technology are transforming the world of fundraising, from decision-making to donor outreach - and how to implement them ethically!Resources:Giving Tuesday HubDownload: The Giving Tuesday Cheat SheetWatch full episodeConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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19: Harnessing AI for Nonprofit Success: Sarah TeDesco on Revolutionizing Donor Outreach and Engagement
Dive into the future of fundraising - find and engage donors using AI! Join Sarah TeDesco of DonorSearch to learn how predictive analytics can revolutionize your donor outreach, identify high-impact donors, and help you tackle nonprofit challenges. Discover how AI enhances donor engagement and strategy. Don’t miss this transformative episode!Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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18: Revealing Donor Potential: The Power of Accurate Fundraising Data with Clay Buck
The data a nonprofit keeps goes way beyond dollars, and according to nonprofit expert Clay Buck, accurate data is the key to successful fundraising. Join us as we explore all data points from simple things like spelling a name correctly to complex things like recognizing gaps in the space you have created for generosity. We explore how inclusive data practices support Diversity, Equity, and Inclusion (DEI) in nonprofits, fostering genuine relationships, and increasing contributions.Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | X
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17: Unlocking Donor Engagement: Julia Campbell’s Secrets to Retention and Connection for Nonprofits
Join Julia Campbell, nonprofit fundraising expert, as she reveals why donor retention should be a top priority for your organization. Learn email, social media strategies, and cost-effective communication to build lasting bonds. Explore fostering community, effective donor education on sensitive issues, and personalized engagement for sustained support. Tune in to elevate your donor relations and retention.Connect with JuliaLinkedIn | Facebook | Instagram | TikTok | X | PodcastConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XMore resources: Learn more about Donor RetentionDownload: Nonprofit Social Media Content PlannerWatch full episode
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16: Unlocking Nonprofit Leadership Potential: Kishshana Palmer on SPARK Principles, Team Strengths, and Self-Care
Unlock your opportunity for impactful leadership no matter your role with Kishshana Palmer, a renowned speaker, trainer, and coach. Kishshana walks us through her leadership tips using the acronym “SPARK”. She shares her expertise in fundraising, marketing, and talent management while reminding you of your potential. Explore accessible leadership, interpersonal dynamics, and diverse ideas for team cohesion and productivity. Join us for best practices for prioritizing self-care and continuous learning for effective leadership.Connect with KishshannaLinkedIn | Facebook | Instagram | TikTok | X Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XRead more: Self-Care for Fundraisers: 4 Ways to Advocate for YourselfWatch full episode
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15: Your Nonprofit's Narrative: Compelling Stories Energize Supporters
Curious about what drives your donors? Learn how to tap into their motivations with fundraising coach, speaker, and author Mallory Erickson! Under her wing, you’ll discover how to inspire action, nurture authentic relationships, and reactivate donors effectively.Connect with Mallory EricksonLinkedIn | Facebook | Instagram | TikTok | X | PodcastConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XRead more about Donor Acquisition | Watch full episode
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How A Thank-You Can Revolutionize Donor Retention: Insights with Joe Leach and Tom Lynch
Discover how a simple thank-you can transform your nonprofit's fundraising. Join Nonprofit Expert, presented by DonorPerfect, featuring experts from CauseVid and AppealMaker. Learn how gratitude boosts donor retention and satisfaction with practical tips, strategies, and data. Enhance your donor relations and boost your fundraising success with this insightful episode.Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XLearn more about Donor Retention
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Mastering Payment Processing: Essentials for Safe Online Giving
Unlock the secrets to seamless online donations with Shane, Merchant Operations Manager for SafeSave Payments at DonorPerfect. Learn why an online donation form is crucial, understand business and legal details, manage transaction fees, and secure your donations with practical tips. Ensure safe, effective donations and boost your nonprofit's success.Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XLearn more: Online Fundraising, Donation Payment and Processing Software
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14: How to Reframe Your Money Mindset To Scale Fundraising Efforts with Rhea Wong
Rhea Wong, fundraising consultant and nonprofit expert, shares her journey from a novice to a philanthropic force, transforming a modest budget into a multi-million-dollar pool of private funds. Discover how shifting from scarcity to abundance mindset enhances financial health. Explore Bruce Lee's philosophy for financial fluidity, overcoming money traumas, and mastering fundraising pressures for abundance.Connect with Rhea Wong LinkedIn | Facebook | Instagram | PodcastConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XWatch full episode
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13: How To Stay Top of Mind with Donors: Increase Your Visibility Through Digital Marketing with Dana Snyder
Consider this episode a mini-masterclass by our guest host, Dana Snyder on how your organization can increase your visibility through organic and paid digital marketing efforts to be top of mind with new and existing supporters. Where should you start? Click play and you’ll find out!Connect with Dana SnyderLinkedIn | Facebook | Instagram | TikTok | PodcastConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XDownload: Your Guided Growth PlanWatch full episode
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12: Building Brand Authority and Connections Online: Brynne Krispin and Dana Snyder Share Organic Social Media Strategies
Grow your nonprofit’s reach with Dana Snyder & Brynne Krispin, experts in social media revolution. Gain strategies for impactful online presence, tailored content, and emotional connections. Learn the art of personal storytelling and successful fundraising. Tune in for a masterclass in nonprofit social media empowerment.Connect with Dana SnyderLinkedIn | Facebook | Instagram | TikTok | Podcast Connect with Brynne KrispinLinkedIn | Cause FokusConnect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XDownload: Nonprofit Social Media Content PlannerWatch full episode
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11: Maximizing Monthly Giving: Erica Waasdorp's Masterclass on Sustainable Nonprofit Donations
Unlock sustainable fundraising success with Erica Waasdorp's masterclass on sustainable monthly giving. Explore actionable advice, from donor base evaluation to industry benchmarks, and learn to navigate the technical terrain for program success. Discover the power of personalized communication, strategic stewardship, and impactful storytelling to engage donors continuously. Join us for an empowering lesson in appreciation and long-term sustainability.Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XLearn more about Monthly Giving | Watch full episode
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10: Mastering Nonprofit Impact - Fundraising Wisdom & Organizational Change with Robbe Healey
Robbe Healey concludes her series on Case, Culture, and Courage with expert insights on storytelling, transformative board tales, donor relationships, and fundraising strategies. Join us for inspiration and a roadmap to enhance your philanthropic endeavors, celebrating the passion and daily impact of the nonprofit sector.Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XWatch full episode
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9: Cultivating Resilient Nonprofit Leadership: Lauren Sheehan on Improving Nonprofit Culture
Join Robbe Healey and Lauren Sheehan, President of DonorPerfect, as they delve into leading cultural revolutions in nonprofits. Lauren shares her journey, emphasizing trust and collaboration's transformative power. Navigate challenges like remote work, the 'great resignation,' and pandemic hurdles. Explore COVID-19's unexpected impact on nonprofit innovation and cultural shifts. Gain actionable strategies for fostering a nurturing environment and celebrating continuous improvement. This masterclass inspires a culture of change, courage, and compassion, offering insights for leaders at all levels.Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XDownload: The Nonprofit Leadership Workbook for WomenWatch full episode
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8: Revolutionizing Nonprofit Fundraising: Empowering Board Engagement and Effective Partnerships with Joan Garry
Renew your fundraising with insights from seasoned nonprofit veteran Joan Garry. Discover the significance of teamwork, development director partnerships, and strategic board recruitment. Avoid just filling seats. Foster strong bonds and learn effective strategies for active board participation through storytelling workshops and donor stewardship. Tune in to transform your board into a dynamic fundraising team.Connect with DonorPerfectLinkedIn | Facebook | Instagram | TikTok | XRead: Building Innovation Into Your Nonprofit Culture: 5 Lessons from Joan GarryWatch full episode
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7: Bridging Self-care, mental wellbeing and Successful Fundraising with Mallory Erickson
Discover the synergy between the cognitive behavior loop and effective fundraising with Mallory Erickson, a nonprofit executive coach, fundraising expert, and consultant. Uncover how thoughts and energy impact success, tackle perfectionism, and emphasize self-care in this insightful discussion on mental wellbeing and fundraising success.Connect with Mallory EricksonLinkedIn | Facebook | Instagram | TikTok | X | PodcastRead: Self-Care for Fundraisers: 4 Ways to Advocate for YourselfWatch full episode
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6: Aligning Goals and Values: Empowering Personal Growth with Tycely Williams
Explore the importance of aligning goals with values in this episode with DonorPerfect and host Tycely Williams. Discover how personal values and branding drive success while reflecting on your own journey. Plus, access an empowering workbook for self-discovery and growth. Join us on this transformative journey today!Watch full episodeDownload: The Nonprofit Leadership Workbook for Women
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5: Transforming Nonprofits: Strategic Adaptation and Growth with Leigh Anne McKelvey & David Cramer
Join us for an insightful conversation with Leigh Anne McKelvey and David Cramer from CASA Youth Advocates, a non-profit organization. They discuss their transformative journey, including culture shifts, revenue diversification, and board dynamics. Discover their approach to preserving dignity while sharing sensitive stories and the Youth Voices Council's empowering role. Gain valuable lessons on adaptation and cultivating relationships with partners and stakeholders.Learn more about Donor Retention | Watch full episode
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4. Navigating Challenges in Nonprofits: A Conversation with Tycely Williams on Courage and Change
Discover nonprofit leadership insights with Tycely Williams in this dynamic interview with Robbe Healey. Explore equity, courage, and cultural choices. Uncover allies, activate courage, and nurture healthy cultures. Navigate alliances, political nuances, and compromise. Embrace change with power and courage, lifelong learning, and persuasive donor pitches. Tune in for impactful change-making insights.Watch full episodeLearn more: The Future of Inclusive Nonprofits: Where do you stand with nonprofit DEI work?
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3: Philanthropy and Culture: Strengthening Nonprofits with Jeff Schreifels
Explore insights and expertise with Jeff Schreifels from Veritus Group in this interview with Robbe Healey. With 33+ years' experience, Jeff delves into donor management intricacies, enhancing fundraising, leadership's role, and qualifying major gift donors. A wealth of wisdom to elevate nonprofit fundraising, emphasizing leadership's impact and philanthropy's unique value.Connect with Jeff SchreifelsLinkedIn | Veritus GroupLearn more about Donor Retention | Watch full episode
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2: Making A Case For Support with Rae Pagliarulo
Continuing the series of Case, Culture, and Courage, host Robbe Healey interviews Rae Pagliarulo of Fairmount Ventures about effective communication and writing strategies in the context of nonprofit fundraising. The discussions revolve around how to make writing more engaging, relatable, and effective in achieving its purpose. We also discuss how to structure information for maximum impact. Join us as we decode the secrets of writing that not only informs but also inspires and persuades.Watch full episodeRead more: Multiply the Impact of Your Nonprofit Through Storytelling
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1: Case, Culture & Courage with Robbe Healey
Robbe Healey kicks off Nonprofit Expert with a series of questions and ideas to prompt serious discussion and radical change within nonprofit organizations. We’ll dive deeper into each topic in future episodes, but for now, Robbe takes us through connections between case, culture, and courage. Listen to learn how they can serve as the foundation for thriving, trailblazing nonprofits.Watch full episode
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ABOUT THIS SHOW
Welcome to Nonprofit Expert, the podcast presented by DonorPerfect. Together, we’ll explore hot topics in fundraising; inspiring stories from people making a difference in their communities; and the latest technologies to improve nonprofit efficiency and leadership. From grassroots movements to global initiatives, join us as we take a deeper dive into the sector dedicated to serving the common good.
HOSTED BY
DonorPerfect | Nonprofit Fundraising Experts
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