Potty Talk - The Podcast for Plumbing Business Owners

Hiring the best plumbing technicians starts with having a system that attracts the right people before you're desperate. Richard Behney shares how to build a hiring process that brings in techs who actually represent your plumbing business the right way.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Most plumbing businesses don't have a lead problem — they have a conversion problem. Richard Behney breaks down the exact call process that closes nearly every inbound plumbing call and keeps your schedule full.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Making $1 million in your plumbing business this year is possible — but only if you're focused on the right things. Richard Behney walks through the exact moves he'd make to build a $1M plumbing business in 12 months.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Marketing your plumbing business doesn't have to mean spending money on ads. Richard Behney breaks down 10 proven ways to market a plumbing business and keep the phone ringing using what you already have.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Growing a plumbing business to 7 figures starts with making the shift from plumber to business owner. Richard Behney breaks down the core systems you need to scale your plumbing business past $1 million.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

If you want to start a plumbing business in 2026, this episode gives you the exact blueprint Richard Behney would follow from day one. From landing your first calls to building systems that scale, learn how to start a plumbing business the right way — without the expensive mistakesIf I Wanted A Higher Average Ticket, I’d Do This: https://youtu.be/ROxGO44su7EIf I Wanted More Customers, I’d Do This: https://youtu.be/xizZjSwqZZ0If I Wanted To Raise Prices Without Pushback, I’d Do This: https://youtu.be/QslzoPzgJAw🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

If you want higher prices and fewer objections, this episode is for you. Richard shares the simple strategy that changes how customers see value before the price even comes up.

More reviews means more calls, more credibility, and more booked jobs. Richard breaks down the simple strategy to get more 5-star plumbing reviews without begging or feeling awkward.How To Price Jobs For A Profitable Plumbing Businesshttps://youtu.be/oYaKq3OXG2QHow To Ethically Sell More Plumbing Jobshttps://youtu.be/sHvuYyai7QE

If I wanted a higher average ticket, I’d stop thinking it’s about plumbing and start thinking about time. In this episode, Richard & Laura share the shift that changed everything for their business. 🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Selling doesn’t have to feel pushy or sleazy. In this episode, we break down how to ethically sell more plumbing jobs by serving your customers well. How To Price Jobs For A Profitable Plumbing Businesshttps://www.youtube.com/watch?v=oYaKq3OXG2Q&t=925sBusting the Biggest Myth in Plumbing: ‘There Aren’t Enough Good Customers’https://www.youtube.com/watch?v=xbMSvU-5BdQBusting the Biggest Myth in Plumbing: Can’t Make Enough Moneyhttps://www.youtube.com/watch?v=GqNT_G9PPmg

Pricing your plumbing jobs the right way is the difference between staying busy and staying profitable. In this episode, we break down exactly how to price jobs for a profitable plumbing business without guessing, undercharging, or hoping it works out. If you want real margins and real growth, this is where it starts.Join My Skool Community (p.s. its free)Book a Call

Jesse & Trebeca Itzen launched Bighorn Plumbing with zero experience, no contractor’s license… and built a booming plumbing business in under two years.In this episode of Potty Talk, they share how they went from watching YouTube videos to hiring a general manager and building a freedom lifestyle — all by following the Million Dollar Plumber Success Academy before they even opened their doors.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

What happens when a plumber and a dietitian join forces? A whole lot more than you think…In this powerful episode of Potty Talk, Richard sits down with James and Michelle Hill — a plumbing power couple who took a leap of faith, went all-in on their business, and transformed their life forever.James (aka “The Aussie Plumber”) shares how he went from high-paid tech to burned-out and ready to start fresh. Michelle reveals why she initially said no to joining the business — and what made her change her mind.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Too many guys are still believing the lie that customers won’t pay higher prices. Listen—if someone’s calling a plumber, they’re already sold. Nobody wakes up hoping to drop cash on plumbing, but when they need it, they need it now. You’re not selling copper or PVC—you’re selling today. You’re selling their time, their peace of mind, their life back. And if you show up looking like a garage sale, don’t expect to get paid like Nordstrom. Give options. Give price perspective. Make it easy to buy. Stop apologizing for charging what the job is worth and start acting like a real business. This episode breaks down how to shift your mindset, present your value, and get paid today—because broke pricing is a choice.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Still complaining that there’s no money in plumbing? Truth is, you’re sitting on a goldmine—you’re just digging in the wrong spot. If you’re stuck in remodels or new construction, it’s time to pivot to residential service and start charging what you’re actually worth.In this episode, we break down how to know your honest hourly rate, factor in every cost of doing business (yes, including your time), and stop treating your business like a hobby. And if you’re still playing bank for your customers—waiting days or weeks to collect—that’s on you. Collect at the time of service, stop the cash leaks, and finally start building real profit.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Still believe there aren’t any good plumbers out there? That myth is costing you time, money, and freedom. In this episode, we show you how to attract the right people—plumbers who want security and a future—not just a paycheck. Then we tackle the real issue: you. If you’re still stuck thinking no one can do it as well as you, you’re the bottleneck. Systemize your business, lead like an owner, and let your team do the damn job. And if you want to build a real business, not just stay stuck on the truck, you’ve got to adopt an “always hiring” mindset and stack your bench with talent. Watch now and start building the team your business—and your life—deserve.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Still buying into the myth that there just aren’t enough good customers out there? That’s the biggest lie in plumbing—and it’s keeping too many pros stuck, broke, and burnt out.In this episode, we’re busting that myth wide open and showing you why the right customers aren’t calling—not because they’re not out there, but because you’re not showing up for them the right way.If you want a schedule full of high-paying, same-day-paying customers who actually value your work… hit play.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

If you’re still answering phones, running parts, and doing every little task in your plumbing business, you’re burning up the most valuable asset you have—your time. In this episode of Potty Talk, I’m showing you how to make one of the most liberating shifts in your business: buying back your time. We’ll talk about why your time is worth far more than you realize, how to delegate in a way that actually grows your business, and how all of this sets you up for the real goal—a freedom lifestyle. You’ll learn how to step into true CEO work, create opportunity for others, and build systems and a team that let your business run without you. Because at the end of the day, the goal isn’t more hours or more hustle—it’s the freedom to live life on your terms. 🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Most plumbing business owners think the biggest challenges come from the economy, the competition, or their tools. Truth is, the real traps are much closer to home—and they’re silently holding you back from the business (and life) you really want.In this episode of Potty Talk, we’re digging into the hidden habits, mindsets, and money moves that keep good plumbers chained to the grind instead of building a business that runs without them. If you’ve been working harder than ever but still not getting ahead, this is the wake-up call you’ve been needing.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

In this episode of Potty Talk, Richard reveals one of the most dangerous—and least talked about—threats to your plumbing business: people in your life who don’t share your vision. They might love you, they might be your friends, they might even mean well… but their doubts, fears, and small thinking can quietly pull you off track.You’ll discover how to spot these hidden dream-killers, protect your mindset, and surround yourself with champions who push you to think bigger, act bolder, and build the business you were meant to run.If you’re ready to break free from the influence of people who keep you small and start running with those who fuel your fire, this episode is your wake-up call.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Most plumbing business owners are stuck in the same trap—they’re running their business with a tradesman’s mindset. And it’s costing them big time. In this episode of Potty Talk, Richard pulls back the curtain on why your words, your appearance, and your focus matter way more than your technical skills. This isn’t about turning wrenches—it’s about turning your business into a profit machine!🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Negative reviews can feel like a punch to the gut, but they don’t have to ruin your plumbing business. In this episode of Potty Talk, Richard Behney shares a step-by-step strategy for handling negative reviews with professionalism and turning them into opportunities to build trust and improve your reputation. Learn how to respond effectively, minimize damage, and even win back unhappy customers. Whether you’re dealing with your first bad review or want to prepare for the future, this episode is packed with actionable tips to help you handle online feedback like a pro. Don’t let bad reviews hold your business back—tune in now!🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

The industry is shifting fast—tariffs, inflation, and AI are impacting how plumbing businesses operate. In this episode, we break down how to stay profitable, competitive, and ahead of the curve in 2025.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Think social media isn’t for plumbers? Think again! In this episode of Potty Talk, Richard Behney shows you how to use Facebook and Instagram to attract more customers, build trust, and grow your plumbing business. Richard breaks down simple, actionable strategies that actually work. Whether you're new to social media or want to take your efforts to the next level, this episode will help you turn likes and follows into real paying customers. Don’t miss this guide to social media success for plumbers!🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

If your plumbing business feels more like babysitting than leading, it’s time to fix the culture. In this episode, Richard Behney reveals how to build a mission-driven plumbing team that shows up, buys in, and plays to win.We’re talking real leadership—setting non-negotiables, firing fast when it’s wrong, and building a locker room mentality that attracts A-players. You don’t need more bodies—you need the right team.Whether you’re stuck managing drama or struggling to get buy-in, this video will show you how to lead like a coach, not just a boss. Want a crew that bleeds your brand? This is where it starts.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Want more phone calls for your plumbing business? This episode breaks down how OKLocal is helping plumbers rank on voice search platforms like Siri, Alexa, and Google Assistant—and turn that visibility into real local leads.We sit down with the team from OKLocal to reveal how their smart tool:Gets your plumbing business listed across 300+ directoriesRanks you on 5 major voice-search platformsMonitors and optimizes your listings to keep the calls comingIf you're tired of being invisible online and ready to dominate your local market, this episode is for you. 🔎 GET YOUR SPECIAL OFFER https://www.oklocal.com/🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

This Independence Day weekend, it’s time to declare your freedom—not just as a citizen, but as a business owner! In this special episode of Potty Talk, Richard Behney dives into the systems, tools, and strategies you need to break free from the daily grind of your plumbing business. Learn how to build a business that doesn’t rely on you 24/7, so you can enjoy more time with your family, pursue your passions, and grow with confidence. If you’re ready to achieve true business independence, this episode is a must-listen. Let’s celebrate freedom by taking the first step toward building the plumbing business (and life) you’ve always dreamed of! 🇺🇸 THE 4 SYSTEMS OF BUSINESS FREEDOMhttps://www.milliondollarplumber.com/freedom🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Running a plumbing business is hard work, but it shouldn’t cost you your personal life. In this episode, Richard Behney gets real about the challenges of achieving work-life balance as a plumbing business owner. Learn how to set boundaries, delegate tasks, and prioritize what matters most—both in your business and at home. If you're feeling stretched too thin, this episode is a must-listen!🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Your plumbing techs are the backbone of your business—are you setting them up for success? In this episode, Richard Behney shares his proven strategies for training plumbing techs to deliver exceptional service, improve efficiency, and represent your brand with pride. Whether you’re onboarding new hires or building up your current team, this episode will help you create a rockstar crew that drives your business forward.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

A strong brand is the key to standing out in a crowded market. In this episode of Potty Talk, Richard Behney walks you through how to create a plumbing brand that customers trust and remember. Learn how to define your unique selling proposition, build credibility, and turn satisfied customers into raving fans. If you want to attract the right customers and grow your business, this episode is for you.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Are you holding your plumbing business back without realizing it? In this episode, Richard Behney uncovers the top 3 mistakes plumbing business owners make—and, more importantly, how to fix them. From pricing errors to poor hiring decisions, this episode is packed with actionable advice to help you avoid costly missteps and grow with confidence.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Want to make 2025 your most profitable year yet? In this episode, Richard Behney reveals practical tactics to increase your plumbing business profits. Discover how to streamline operations, reduce unnecessary expenses, and upsell your services without compromising customer satisfaction. Whether you're a seasoned business owner or just starting out, these tips will help you take your profits to the next level.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

The age-old debate: flat rate or hourly pricing? Which one is better for your plumbing business? In this episode, Richard Behney dives into the pros and cons of each pricing strategy, helping you decide which approach works best for your business. Learn how to price your services to maximize profitability without losing customers. Tune in to nail down your pricing strategy once and for all!🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Are you struggling to keep your phone ringing? In this episode of Potty Talk, host Richard Behney shares 3 proven strategies to help plumbing business owners attract more customers in 2025. From leveraging digital marketing tactics to building strong referral networks, these tips will help you dominate your local market and keep your schedule full. Don’t miss these actionable insights to grow your plumbing customer base this year!🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

ALWAYS be hiring! But between chasing leads, managing jobs, and keeping customers happy, finding time to build your team can feel impossible.In this episode of Potty Talk, we're joined by the team from Eddy, the all-in-one HR platform that helps plumbing business owners hire, onboard, manage, and pay employees—all in one easy system. No more juggling paperwork or stressing over payroll.✅ Learn how to attract better techs✅ Streamline your hiring & onboarding✅ Keep your team happy and your business growingBecause when your people are taken care of, your business wins. Watch now and start building a stronger, smarter crew—without the headache.🔗 Learn more about Eddy: https://milliondollarplumber.com/eddy/🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Thinking about selling your plumbing business? Whether you're planning your exit now or years down the road, you need the right strategy to get the best deal. In this episode, I sit down with the experts at Commonwealth M&A, LLC to break down everything you need to know about selling your business for maximum value.🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

Ever wonder what REALLY goes down when plumbing business owners join Success Academy? 💥 In this power-packed episode of Potty Talk, we’re pulling back the curtain and sharing raw, unfiltered transformation stories from real members who took their struggling businesses and turned them into thriving, money-making machines. No fluff. No theory. Just real plumbers, real results. 💪 Whether you’re grinding at $300K or scaling past $3M, these stories will prove what’s possible when you implement the right systems and strategies. Get ready to be inspired and fired up! 🚀 JOIN MY FREE COMMUNITYhttps://www.skool.com/million-dollar-plumber/about📱BOOK YOUR FREE CALLhttps://www.milliondollarplumber.com/call

What’s the secret sauce behind 7-figure plumbing business owners? Spoiler alert—it’s NOT their wrench skills. It’s how they start their day. In this game-changing episode of Potty Talk LIVE, we’re diving into the morning routines that set thriving plumbing CEOs apart from the ones who are just scraping by. Tune in and find out how to take control of your day—and your business—before you even step out the door.Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days.LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Tired of those boring, time-wasting meetings that go nowhere? It’s time to flip the script! In this Potty Talk episode, we’re breaking down the ultimate Monday morning meeting formula that’s shaking up plumbing businesses nationwide. Learn how to run quick, power-packed meetings that fire up your team, boost morale, and actually get stuff done. No more blank stares, wasted time, or pointless rambling—just real results and accountability that move your business forward. Don’t miss this game-changer! Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days.LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

In this game-changing episode, we're pulling back the curtain on the #1 tool that transformed our plumbing business - a professional price book system. Watch as we reveal how top plumbing companies are using strategic pricing to boost profits without losing customers. PLUS, stay until the end for a special offer on our complete Price Book Solution!Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days.LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Discover the hidden money leaks destroying your plumbing company's profits! In this episode, we expose the costly mistakes most plumbing business owners make and show you exactly how to fix them. From pricing errors to missed opportunities, we're sharing real examples and actionable solutions that have helped our members add $100K+ to their bottom line. Perfect for plumbing business owners ready to maximize their profits!Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days.LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Tired of being a dead man driving, giving free estimates, and barely making profit? In this no-BS episode, I'm sharing the 3-step rescue plan that transformed my plumbing business (and hundreds of others) If you're still giving free estimates and worried about being "too expensive," this is your wake-up call.The hard truth? Your market isn't "different." Your customers aren't "unique." And those "big guys" aren't ripping people off - they're running real businesses. Stop being the cheapest option in town. Start building real wealth.Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. milliondollarplumber.com/callLEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Want to know the secret to getting customers to call you back and rave about your business? It’s all about building emotional connections. In this episode, Richard welcomes Caleb Baitz from To Your Success to talk about the power of relationship marketing. Learn why sending a simple cookie can turn a one-time customer into a lifelong advocate for your plumbing business. Plus, discover how to systemize your customer appreciation so you can scale without losing that personal touch. Don’t miss this game-changing conversation!🚀 Want to systemize customer appreciation? Visit milliondollarplumber.com/cookieBook a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. milliondollarplumber.com/callLEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Private equity firms are on a buying spree in the plumbing industry, offering life-changing payouts to business owners. But is your company actually sellable? In this eye-opening episode, we reveal the three non-negotiable elements PE firms demand, why 90% of plumbing businesses aren't ready for acquisition, and exactly how to position your company for a major payday. Don't miss this insider's guide to making your business irresistible to buyers. Learn how you can transform your business in 90 days: www.milliondollarplumber.com/callLEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Look, I don't need to tell you why not having systems is costing you millions. If you're saying to yourself 'but Richard, I don't know where to start with systems' then you need to join my FREE Million Dollar Plumber community where I share all my proven systems and templates. Plus, you'll connect with other plumbing business owners who are building scalable operations. Go to milliondollarplumber.com/free and let's get you out of the truck and into real business ownership.1. Pricing System: https://milliondollarplumber.com/play...2. FieldPulse: https://milliondollarplumber.com/fiel...3. SearchKings: https://searchkings.com/partners/mill...4. ApplicantPro: https://milliondollarplumber.com/appl...5. MyTradeBooks, Apply Here: https://forms.gle/L43SweTxyBJkejcw7LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook:   / milliondollarplumber  ◆ Instagram:   / themilliondollarplumber  ◆ YouTube:    / milliondollarplumber  

In this episode of Potty Talk, Richard reveals the secrets to building a plumbing brand that stands the test of time. Branding isn’t about impressing yourself—it’s about connecting with your customers and meeting their needs. Richard breaks down why your brand should be built for them, how choosing the right business name can impact your success, and why disrupting the market is the key to standing out from the competition. 💥 Grab My Branding Checklist  💥 Your brand is more than just a logo—it’s how customers see and remember you. Make sure your business stands out with my Branding Checklist! 💥 Get It Here: http://milliondollarplumber.com/brandingchecklist Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber

In this episode of Potty Talk, Richard reveals the secrets that turns calls into booked jobs—every single time. The key to winning on the phone isn’t just luck—it’s about having a proven process that puts you in control, books the job for today, and delivers a top-notch customer experience. Richard shares why controlling the call is crucial, how booking for the same day boosts your close rate, and why hiring the right Customer Service Representative (CSR) can make or break your success. 💥 Grab My Proven Phone Script  💥 Stop losing calls and start converting them into paying customers! Grab my Proven Phone Script that shows you exactly what to say to get more YES’s and fill your schedule. 💥 Download it now: http://milliondollarplumber.com/phonescript LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber

In this episode of Potty Talk, Richard breaks down exactly what you need to do when hiring for your plumbing business to avoid costly mistakes and build a winning team. The hiring process isn’t just about finding someone to fill a spot—it’s about bringing on the right people who fit your company culture and help you grow. Whether you’re hiring your first team member or expanding your crew, these actionable tips will help you make smart, strategic hires every time 💥 Grab My Hiring Checklist 💥Get the exact hiring checklist I used in my own business to find rockstar team members! Download it here👉 http://milliondollarplumber.com/hiringchecklist

In this episode of Potty Talk, we’re diving into the essential strategies for building loyalty and trust with your clients—the foundation of a successful plumbing business. Richard shares real-world tips on how to foster relationships that not only bring in repeat business but also turn your customers into raving fans who recommend you to others. If you want to build a solid reputation that stands out in your market, this episode is for you!

In this special episode of Potty Talk LIVE, Richard Behney, The Million Dollar Plumber, shares timeless lessons and insights from over 40 years of experience in the plumbing industry. Whether you’re just starting your plumbing business or looking to take it to the next level, this episode is packed with invaluable tips you won’t want to miss. Richard reflects on the challenges, successes, and game-changing strategies that have shaped his career—and how you can apply these lessons to build your own successful plumbing business. Here’s what you’ll learn: ➡️The most important lessons learned over four decades in the trade ➡️How to avoid common pitfalls that sink plumbing businesses ➡️Proven strategies for staying ahead of the competition ➡️The mindset and habits that lead to long-term success From tools of the trade to tools for building a thriving business, this episode is a treasure trove of wisdom from someone who’s been there, done that, and made it big. Tune in now and learn what 40 years of plumbing experience can teach you about running a profitable, stress-free business! 🔸 FREE Million Dollar Pro Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. www.milliondollarplumber.com/free 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. www.milliondollarplumber.com/success LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber